Mind the Product

NOVEMBER 26, 2021

In this ProductTank Regional Collaboration, Christine Itwaru, Senior Director of Product Operations at Pendo, explains why product operations came to be and how product teams can use it to achieve operational excellence. [.]

Product Marketing 134

Product Marketing Product Strategy Marketing Strategy 134

Userpilot

FEBRUARY 21, 2023

Heap vs Pendo? Pendo is a digital adoption platform with robust analytics functionality. In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. Heap vs Pendo: Heap Review. Heap vs Pendo: Heap Review.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MAY 18, 2022

Pendo Feedback is one of the most popular trademarks of pendo.io Pendo is a great digital adoption tool , and its Feedback module can cost you quite a bit. Let’s see if Pendo Feedback is worth spending all that extra money on. Businesses use Pendo Feedback to collect and prioritize product requests.

Feedback Software 98

Feedback Software User Testing Customer Feedback Analytic Tools 98

Userpilot

OCTOBER 31, 2023

Qualitative UX data explores the “why” behind user actions. Qualitative data explores the “why” behind user actions. For example, if you trigger an automatic follow-up to the NPS survey above, you will better understand why users provided the scores they did. across the customer journey.

Data Visualization 97

Data Visualization Analytic Tools Feedback Software Research Software 97

Userpilot

OCTOBER 8, 2021

Many SaaS businesses rate Pendo Analytics among the best in the industry. We previously discussed them in our blog post about Pendo here. The question is: do the analytics features offered by Pendo live up to the hype? Compared to Pendo's other analytics features, this feels like vanity data. The value of dummy data.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

OCTOBER 19, 2021

Although best known for its analytics , Pendo features two other toolsets that are of value to product marketing teams. The checklist functionality looks professional and does everything a checklist needs to do but is hard to find for SaaS companies and end-users of Pendo alike. A quick look at Pendo's free trial.

Data Visualization 95

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 95

Userpilot

APRIL 26, 2022

Curious about the Pendo Resource Center? Let’s examine Pendo to see if its solution can serve the purpose of a modern Resource Center. Pendo aims to help its customers create product experiences, among other things. Pendo doesn’t come with Live Chat and Knowledge Base options. What is Pendo product for?

Embedded Analytics 98

Embedded Analytics Analytic Tools Feedback Software Data Visualization 98

Userpilot

AUGUST 16, 2023

Without retaining users , you’re throwing away money and resources spent acquiring customers that’s why having a retention playbook is helpful. Use Pendo to provide user insights, guidance, and in-app messaging to improve user experience and drive product adoption. Why is customer retention important?

User Testing 98

User Testing Customer Experience Customer Feedback Analytic Tools 98

Userpilot

OCTOBER 7, 2021

If you're new to product marketing , you'll probably need to acquire a certain degree of familiarity with Pendo product tours. In order to learn how Pendo itself works, you have a couple of options. Either you can try Pendo out for yourself. Pendo's building block system is intuitive and easy to use.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Experience 98

ProductCraft

FEBRUARY 3, 2022

Read more » The post First Impressions Matter: Why New Users Should Discover Your Product’s “A-ha!” Moments Quickly appeared first on ProductCraft by Pendo. moments seemed to strike the audience (who were mostly enterprise software product and UX professionals) the most. What are “a-ha!”

Enterprise 111

Enterprise UX Events Books 111

ProductCraft

OCTOBER 13, 2020

And that’s why diversity is. Read more » The post How to Make Your Design Sprint More Inclusive appeared first on ProductCraft by Pendo. Then that future cannot be bright. Design sprints, like other workshops, get better the more perspectives you can gather.

Workshop 137

Workshop 137

ProductCraft

OCTOBER 19, 2021

In my previous Product Craft article, “How to Develop a Product Team with Diverse Skills—and Why it Matters,” I explored how to create a dynamic. Read more » The post How Leveraging Product Team Diversity Drives Innovation appeared first on ProductCraft by Pendo.

Article 110

Article Development Product Management Product Manager 110

ProductCraft

FEBRUARY 23, 2021

Read more » The post Why product managers need to understand the 80/20 rule appeared first on ProductCraft by Pendo. In my work coaching teams, one of the biggest pitfalls I see teams commit regularly is to equate activity to progress.

Product Management 125

Product Management Product Manager Management Management 125

Userpilot

JULY 31, 2023

Pendo offers in-app messaging and onboarding features for mobile apps. Why is an Intercom alternative needed? Pendo – best for providing proactive customer support on mobile apps Pendo is another product adoption platform in our roundup. Pendo pricing Despite the free plan, Pendo is not cheap.

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Data Visualization 93

ProductCraft

FEBRUARY 18, 2021

So, why not think about our products in the same way? Read more » The post The Art and Science of Removing Features from Your Product appeared first on ProductCraft by Pendo. Just as people with the goal to be more organized.

122

122

ProductCraft

SEPTEMBER 15, 2021

Read more » The post Why You Need a Product Operations Team at Every Stage of Business Growth appeared first on ProductCraft by Pendo. So, what does that mean for product operations teams? Product operations (or product ops for short) has emerged.

Marketing 106

Marketing 106

Mind the Product

JANUARY 19, 2021

She covers why she [.]. She covers why she enjoys working for the latter, and what it takes for a product person to succeed at each stage. . In this episode, sponsored by Pendo , listen to learn about: * Product Management in transport tech. * The different stages of tech companies. * Is technology consumption sustainable?

Startups 179

Startups Feedback Software Technical Review Product Research 179

Userpilot

JANUARY 9, 2023

Why is personalization important in retention marketing? Pendo – for limited free personalized retention. Pendo is a digital adoption platform that helps drive customer retention via a range of analytics, onboarding, and other personalization features. Unlike Userpilot, Pendo offers a free plan with limited functionality.

Feedback Software 97

Feedback Software Analytic Tools Research Software Customer Experience 97

ProductCraft

SEPTEMBER 28, 2021

Read more » The post How to Develop a Product Team with Diverse Skills—and Why it Matters appeared first on ProductCraft by Pendo. To this end, building a product team that has first-hand experience with the industry can be critical to success—particularly in industries with highly.

Development 98

Development Customer Experience Product Management Product Manager 98

Userpilot

MAY 26, 2022

Why is it important for SaaS companies? Pendo is an onboarding platform that allows you to design product education experiences for mobile apps. Why is product education important for SaaS businesses? That's why you shouldn’t count on your users to discover your new features on their own because it may never happen.

Feedback Software 98

Feedback Software Analytic Tools Research Software Education 98

ProductCraft

APRIL 5, 2021

Read more » The post Why Outcome-Focused Product Teams Use MoAR to Prioritize appeared first on ProductCraft by Pendo. Not only is there that initial trade-off, but within each dimension of the puzzle there are additional trade-offs like different types of customers and multiple overarching goals. Product management.

Product Management 104

Product Management Product Manager Management Management 104

Lenny Rachitsky

NOVEMBER 16, 2023

( 07:41 ) The benefits of having a product ops person in your organization ( 09:16 ) How to help PMs embrace the value of product ops ( 11:44 ) The three pillars of the product ops role ( 15:25 ) How user research fits in ( 18:35 ) Why product ops will be an essential role for product managers to thrive ( 24:24 ) Which tasks product managers should (..)

Product Research 52

Product Research User Testing Reporting Tools Customer Feedback 52

Userpilot

OCTOBER 1, 2021

Other options include Appcues , Chameleon , Pendo and WalkMe. Why does the onboarding process matter for SaaS? Why you need a user onboarding tool instead of doing it all yourself. User Onboarding Tool #4: Pendo. Pendo excels at analytics and segmentation. For more information about Pendo, check out this post.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Userpilot

FEBRUARY 21, 2023

The best product adoption tools in the market we know are Userpilot and Pendo. So, instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can improve adoption? Why is user adoption important? Collect feedback with in-app surveys and take action.

Analytic Tools 91

Analytic Tools Feedback Software Research Software Data Visualization 91

Userpilot

SEPTEMBER 30, 2022

Pendo provides in-depth analytics of user paths, funnels, and cohorts. Combine retention and usage metrics to understand how sticky your product is , and why. Why are some features getting abandoned? Pendo is a great product analytics tool that designed its own metric Product Engagement Score (PES). Conclusion.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 93

Userpilot

JULY 14, 2021

You may be wondering: “Why is Userpilot writing about Userpilot Alternatives?!” Look – why not just be honest? Considering target persona, price, and use case (JTBD) – Userpilot has only two contendents to the title “Userpilot alternatives” – Pendo and Appcues. Choose Pendo if you need mobile app onboarding.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

ProductCraft

JUNE 23, 2020

Read more » The post Why Empathy Is Critical to Success as a Product Manager appeared first on ProductCraft by Pendo. When you are smart and fast, it’s natural to want to fill in the blanks. It’s easy to stop listening when.

Product Management 113

Product Management Product Manager Management Management 113

ProductCraft

JANUARY 12, 2021

Read more » The post Why Product Managers Should Operate at the Intersection of Product, Design, and Data appeared first on ProductCraft by Pendo.

Product Management 103

Product Management Product Manager Management Management 103

Product Innovation Educators

DECEMBER 12, 2021

To help us explore this topic is the founder of Pendo and the author of the book, The Product-Led Organization: Drive Growth by Putting Product at the Center of Your Customer Experience. Make sure the development team understands why you’re building the product. You need to dig in and find out why. Learn more about Pendo.

Customer Experience 89

Customer Experience B2C Data Visualization Customer Feedback 89

Userpilot

MARCH 17, 2022

Best SaaS tools for user onboarding: Userpilot, WalkMe, Pendo, Appcues. Why is end-user training important? Pendo – Best for mobile apps end-user training and enterprise SaaS. Pendo is one of those few user onboarding software that runs on mobile. How is Userpilot different from Pendo?

Analytic Tools 105

Analytic Tools Feedback Software User Testing Customer Experience 105

Userpilot

MARCH 28, 2024

Why is user analytics important for SaaS companies? Why does it matter? Step 2: Define your objectives Why are you conducting user data analysis? To understand why users act in a particular way (or don’t act), you need qualitative insights. That’s one of the questions our guide answers. Let’s get to it!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

MARCH 5, 2024

Pendo – best for mobile user behavior analytics Pendo is a digital adoption platform that empowers SaaS businesses to track user engagement and in-app user behavior. Pendo analytics dashboard. Key features Multi-platform analytics : Pendo can track product analytics data on both web and mobile apps.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

APRIL 19, 2022

If you’re looking to create user surveys to examine sentiment and customer loyalty, then chances are you’ve considered using a Pendo NPS survey. Like every other B2B buyer, it’s important to research a product before committing to it, especially in this case that you can’t try out Pendo NPS for free.

Feedback Software 98

Feedback Software Analytic Tools Research Software Reporting Tools 98

Userpilot

FEBRUARY 21, 2023

The best product adoption tools in the market we know are Userpilot and Pendo. So, instead of relying on the dev team to implement in-app experiences the way you want, why not try a Userpilot demo to see how you can improve adoption? Why is user adoption important? Collect feedback with in-app surveys and take action.

Analytic Tools 75

Analytic Tools Feedback Software Research Software Data Visualization 75

ProductCraft

JULY 16, 2020

That’s why we’ve created this list of nine. Read more » The post COVID-19 Resources for Product Managers appeared first on ProductCraft by Pendo. If you’re looking for how this pandemic might impact your role and responsibilities as a PM, you’ll have to sort through a lot of noise.

Product Management 96

Product Management Product Manager Management Management 96

ProductCraft

APRIL 27, 2020

Read more » The post Why You Should Exchange Your Epics for Initiatives appeared first on ProductCraft by Pendo. One engineer, for example, is now half-time after you’d have sworn you had her for a full six weeks. Second, no one is really sure about what this.

Engineering 99

Engineering Agile 99

ProductCraft

APRIL 6, 2020

Also, they might demonstrate a product manager’s impact on the performance of his or her product Why am I not 100% sure about the relationship between KPIs and PM success? Read more » The post Selecting the Right KPIs for Your Product Team appeared first on ProductCraft by Pendo. The reason is simple.

Product Management 97

Product Management Product Manager Management Management 97