Product Innovation Educators
DECEMBER 16, 2024
How product managers can adapt core responsibilities across different organizations and contexts Watch on YouTube TLDR Through his research and practical experience at MasterCard, Nishant Parikh identified 19 key activities that define the role of software product managers. Why study the 19 key activities of software product managers?
Intercom, Inc.
AUGUST 13, 2019
Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.
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Intercom, Inc.
AUGUST 18, 2021
“First developed in 2001 by Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty” First developed in 2001 by management consultant Fred Reichheld, NPS quickly became a key metric in all sorts of industries, an agreed measure of customer loyalty.
Usersnap
SEPTEMBER 27, 2022
Or at least, technologies such as open source bug tracking enabled developers to do amazing things. That, combined with understanding user and customer feedback , has made devs more important than ever within a business. However, there is one big challenge that comes with every new website or app. And that’s incredible.
UX Planet
MAY 1, 2025
After years of digital innovation, many financial apps still drown users in dataand miss what really matters: how people feel about their money. While finance is often seen as cold and purely transactional, people are more likely to engage with digital financial platforms when theres an emotional element involved.
The Product Coalition
FEBRUARY 25, 2022
This software development methodology is still in its infancy when it comes to our understanding of which teams should be embracing it and which should be shunning it. No matter what your role, going “Agile” still reigns as the often ill-equipped blanket solution to various day-to-day problems.
Product Innovation Educators
NOVEMBER 1, 2021
Helping us is someone who’s been prioritizing customer feedback professionally since 2001. Savio, a company that simplifies collecting, organizing, and acting on customer feedback. He is a serial entrepreneur and previously a product manager and software developer. Use customer feedback to back up your decisions.
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