Intercom, Inc.

JULY 11, 2019

In a company’s early days as a lean, mean, business machine, it’s fairly easy for leadership to stay in sync with their users. But as the business becomes more successful – and there are resources to build a support team – additional layers begin to separate executives from their customers. Speak the customer’s language.

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

The Product Coalition

MAY 9, 2020

But one of the major concepts you absolutely need to get your head around is Product-Market Fit. If you don’t do your research, and understand how your product fits into the market (see what we did there?) What Exactly is Product-Market Fit? Product-Market Fit, in simple terms, is whether or not your product is needed.

User Testing 84

User Testing Technical Review Product Marketing Product Research 84

Revulytics

JANUARY 30, 2018

The Telerik Platform is retiring on May 10, 2018 (“retiring products that have served their purpose”). This leaves users of Telerik Analytics (formerly EQATEC Analytics) in a bit of a jam as they seek an alternative software usage analytics platform. Platform Support and Easy Integration You Need.

Analytic Tools 59

Analytic Tools Data Visualization Reporting Tools Research Software 59

Mind the Product

DECEMBER 26, 2019

Consumer security at PasswordBox. Between 2002 and 2006, cybersecurity technologies for networks were now entering into a period of maturity. When launching a new product, knowing that customers have a need for a solution you offer is only part of the process. Consumer Security at PasswordBox.

User Testing 96

User Testing Customer Experience Marketing Research Software 96

Mind the Product

FEBRUARY 1, 2019

learning new software. hitting a specific metric (revenue/users/conversion, etc). learning new software. hitting a specific metric (revenue/users/conversion, etc). And with research showing that people who set goals are more likely to succeed than those who don’t, we should be all good… right? writing a book.

CTO Coach 144

CTO Coach User Testing Research Software Product Research 144

Lenny Rachitsky

MARCH 3, 2024

Boz joined Facebook in 2006 as their approximately 10th engineer, and in his 18-year tenure he built the original News Feed, Messenger, and Groups, as well as many early anti-abuse and infrastructure systems. Andrew currently leads Meta’s efforts in AR, VR, AI, and consumer hardware across Quest, Ray-Ban Meta glasses, and more.

CTO 109

CTO User Testing Analytic Tools Research Software 109

UX Studio: Product Management

DECEMBER 7, 2022

Including UX research in any UX project is crucial for all businesses with any digital platform. It’s an extremely powerful tool to understand your audience better, make data-based design decisions, and invest in the right solutions. Our team has everything you need to boost your business and have a truly unique platform.

User Testing 52

User Testing Research Software Product Research UX 52

UX Planet

JANUARY 16, 2024

SELECT Branding Process by Shakuro Mistake #1: Neglecting market research Market research is the North Star of branding. This belief makes you disregard market research because you feel you already know everything customers want. Lack of research skills: Conducting effective research requires specific skills and tools.

Branding 98

Branding User Testing Product Research Data Visualization 98

The Product Coalition

FEBRUARY 22, 2021

software is eating the world?—?, Example : The Secret Tesla Motors Master Plan (just between you and me) from August 2nd, 2006.) Several reasons are causing this phenomenon ranging from a founder or entrepreneur who pursues his or her product vision without engaging in customer discovery activities.

Product Research 103

Product Research User Testing Customer Experience Reporting Tools 103

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). What happened?

Data Visualization 95

Data Visualization User Testing Product Research Analytic Tools 95

The Product Coalition

MAY 21, 2020

In a nutshell, product design encompasses the process of creating a product, from understanding the problem to creating a solution. Which mean your customers know what bad design looks like. Now, we can use it to describe both hardware and software design. Whoever created your favorite video streaming app?

User Testing 84

User Testing Research Software Data Visualization Feedback Software 84

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step. Do they offer an alternative?”

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

Product Talk

FEBRUARY 8, 2017

We no longer take months or years to release value to our customers. Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. The Rise of User Experience Design [8:47].

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

The Product Coalition

FEBRUARY 5, 2019

In fact, sometimes it seems that the latest, most popular solution; suddenly grows old. She studied Computer Science at Stanford and joined the company in its early stages, way back in 2006. In particular, he is interested in successful launch strategies and growth hacking visibility across the key marketing platforms.

Research Software 73

Research Software Analytic Tools User Testing Data Visualization 73

Sachin Rekhi

FEBRUARY 15, 2009

So are you thinking about adding a virtual economy to your app or website? million completed offers per month across hundreds of apps and websites. They are aggressive about winning your business and have obtained a lot of high profile Facebook and MySpace applications on their platform. They are definitely worth a look.

Analytic Tools 60

Analytic Tools Research Software Startups Product Research 60

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

UX Studio: Product Management

JULY 9, 2021

We are a UX design agency based in Europe with a decade of experience in UX design and research. Super User Studio. Our international team of UX designers and UX researchers work with businesses from all over the world. . For this reason, we don’t design without research, and we implement iterations during the design process.

Research Software 52

Research Software UX User Testing Product Research 52

ProductPlan

AUGUST 27, 2019

Why I follow her: Merci has a great perspective on what it’s like to be a woman in technology and these pepper her posts. Who is she: Julie went from being the first intern at Facebook in 2006 to its VP of product design. There are so many great ideas about customer interviews you’ll want to schedule more of your own after every tweet.

Product Research 80

Product Research Research Software Entertainment Education 80

Userzoom

APRIL 24, 2018

During the past 17 years James has worked on web and intranet management, usability, user experience, analytics and optimisation (in various forms) for dozens of Swedish and international organisations, both large and small. Since 2006, he’s been an independent UX consultant under his company Beantin AB. The parallels?

Data Visualization 60

Data Visualization UX User Testing Analytic Tools 60

Sachin Rekhi

JULY 29, 2015

Over the last month I've spent time optimizing the financial services, apps, and tools that I use on a regular basis. I arrived at what I call my financial stack based on conversations with friends, colleagues, experts, as well as my own research. I started using ING Direct for my checking and savings account back in 2006.

Reporting Tools 68

Reporting Tools Data Visualization Research Software Feedback Software 68

UX Studio: Product Management

JULY 29, 2020

Hired as external consultants, researchers, and product designers, sometimes we are asked to join an existing product team and help in transforming an organization from the inside. . One of the first things every UX lead learns at UX studio is that there are no prepackaged solutions to provide for clients. Listen first.

Leadership 56

Leadership Research Software Development Team Review Product Research 56

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. Richard MacManus is a writer and consultant working at the intersection of technology and the cultural industries. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

BrainMates

OCTOBER 10, 2019

One common ‘solution’ is for a single person to perform multiple roles. From these definitions we can see that a project manager’s focus is internal and tactical whereas a Product Manager’s focus is external — on the customers’ needs and on the product strategy required to meet them. by Nick Coster, updated October, 2019.

Product Management 75

Product Management Product Manager Management Management 75

Mixpanel

SEPTEMBER 11, 2019

In 2006, Facebook rolled out its News Feed feature–and boy, did people hate it. The uproar among the website’s (then) small user base of 12M was big enough to draw headlines. When you conduct any sort of research, you’ll typically draw on a combination of data and experience (yours and that of your peers). What happened?

Data Visualization 40

Data Visualization User Testing Product Research Analytic Tools 40

The Product Coalition

MARCH 23, 2018

HubSpot defines inbound marketing this way: “Since 2006, inbound marketing has been the most effective marketing method for doing business online. Their article then continues with: - “With your customer’s interests”?—?Inbound Inbound marketing is a tool mostly purposed in driving new acquisitions. Delight over time.”

Inbound 60

Inbound Marketing Outbound Customer Experience 60

The Product Coalition

OCTOBER 28, 2019

YouTube is the world’s largest video streaming platform by far, with over 1.9bn logged in monthly users. As YouTube was bought by Google in 2006, you can expect YouTube’s company values to be very much in line with theirs. Do some research into creators who make content around things that genuinely interest you.

Product Management 60

Product Management Product Manager Management Management 60

The Product Coalition

NOVEMBER 10, 2024

There’s no way to succeed without talking to customers. Photo by Martin Damboldt Whenever I tell product people that they must talk to customers, someone brings up the famous Henry Ford quote about faster horses: “ If I had asked people what they wanted, they would have said faster horses.” But wait, it doesn’t stop there!

User Testing 103

User Testing Research Software Customer Feedback Feedback Software 103

Intercom, Inc.

SEPTEMBER 22, 2020

Strong customer relationships are more important than ever for business success, but the old ways of communicating and building relationships with customers are broken. Old communication tools, like email and forms, simply don’t match the ways modern customers want to talk, connect, and receive help.

Inbound 211

Inbound Outbound Customer Experience Reporting Tools 211

PMLesson's Ace the PM Interview

JUNE 8, 2020

These strategy tools will help you find the answers in a logical manner. A useful measure of how good a strategy tool is, and perhaps how well you are using it, is it's ability to help you predict what competitors may do next, or what your next action should be to counter competition.

Research Software 80

Research Software Product Strategy Strategy User Testing 80

ProductPlan

SEPTEMBER 8, 2021

Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. foot fungal cream, a family-sized bag of chips, and a pair of sweatpants) and the apps and services supported by AWS. Britannica.com ).

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Business of Software Conference

MARCH 24, 2021

Jason Fried is co-founder of Basecamp, a private company based in Chicago that builds the best web tools possible with the least number of features necessary. We’re best known for our product Basecamp which is a project management and collaboration tool We just launched a new thing called Hey recently which is a brand new email service.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

Intercom, Inc.

OCTOBER 29, 2020

Here are a few quick takeaways: Focus on your customers. Don’t just listen to what they say – watch what they do, understand their world and their challenges, and consider how your product integrates and fits in with everything else happening in their lives. Make it easy for customers to talk to you, and vice versa.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. That is perhaps more of an American, German and some Northern European countries reality.

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98

Sachin Rekhi

JUNE 25, 2017

Below is a collection of my favorite vision statements from a variety of successful technology companies over the years. A compelling strategy details exactly how you'll dominate your market and is constantly refined until you find product/market fit. Design is the third critical dimension of product management.

Product Research 168

Product Research User Testing Product Management Product Manager 168