Intercom, Inc.

MAY 1, 2018

I’ve been working with my co-founders since 2007-2008. We developed all these tips and tricks that would help us optimize what happens when they land. I don’t look at Intercom and think that we nailed marketing or that we nailed comms or media relationships or virality. You can check out the slides and video below.

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Customer Experience User Testing Weak Development Team Definition 223

Amplitude

NOVEMBER 12, 2018

Whether they are the principles of behavior science, experiment design, or team function, I believe what’s going on can be observed, understood, tested, and taught. ”I When you are advising teams, how do you make sure they don’t go too far down the rabbit hole? In the explore phase, teams are usually looking to get wider samples.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

UX Studio

MARCH 11, 2024

I realized that that wasn’t really gonna happen I’m very very bad at competition. And like the warmups and practice, I could see that I was kind of… you can kind of know how good you are on the team [00:04:00] in the warmups. Like how does the marketing material look? Karthik: Yeah. I don’t know.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Business of Software Conference

FEBRUARY 16, 2021

But back, but yeah, I mean, back-to-back in like 2007-2008 timeframe, I actually acquired a small ad network. So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. I appreciate it’s an egotistical thing to put a picture of yourself and I wouldn’t normally do it but that youth up there is me back in 2008 and right here my first BoS conference. Find out more about BoS Europe 2019 here. But it’s not always that serious.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Business of Software Conference

OCTOBER 3, 2019

And I think that’s because there are less people taking the risk; it’s different than it was in 2008 because there was this opportunity to capture new markets and a lot of opportunity for venture-backed startups to be acquired by Apple, Facebook, Yahoo, Microsoft, etc. Do you find all these sessions are applicable to you and your team?

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40

Business of Software Conference

OCTOBER 3, 2019

And I think that’s because there are less people taking the risk; it’s different than it was in 2008 because there was this opportunity to capture new markets and a lot of opportunity for venture-backed startups to be acquired by Apple, Facebook, Yahoo, Microsoft, etc. Do you find all these sessions are applicable to you and your team?

Weak Development Team 40

Weak Development Team Engineering Positioning User Testing 40

Intercom, Inc.

SEPTEMBER 22, 2022

But the fact is that a large portion of the employees – developers, marketers, product managers (whose work depends on an intimate understanding of the customer) – rarely, if ever, interact with them. However, Michele quickly realized that customer research should be a part of the whole product development process.

User Testing 138

User Testing Research Software Customer Experience Analytic Tools 138

The Product Coalition

AUGUST 9, 2023

In 2008, Nakamoto introduced a concept that would spark a revolution — blockchain. Beyond Bitcoin, it’s becoming evident that blockchain development applications are as diverse as the stars in the sky. It’s like Batman teaming up with Superman to save the day — each one’s strengths complementing the other’s weaknesses.

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Data Visualization Finance Banking Healthcare 120

Tyner Blain

AUGUST 28, 2023

Knowing a good structure is necessary, but you also need to avoid filling the good template with bad content. I was poking at this issue back in 2008, to encourage people to abstract their problems correctly I provided a few examples, of “correctly” but not really good guidance to help people find the correct level of abstraction.

Research Software 52

Research Software Weak Development Team User Testing Systems Review 52

Intercom, Inc.

SEPTEMBER 26, 2019

And it’s not without good reason: nearly all software products with dominant market share started as apps but grew to the point where third-party developers began building valuable integrations on top of what these companies had already created. But there is this other area of developer tools: the Twilios and the Stripes of the world.

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User Testing Data Visualization Customer Experience Weak Development Team 170

Business of Software Conference

SEPTEMBER 3, 2019

How does a bootstrapped software company effectively market especially when its founders despise (and, in fact, suck at) sales and marketing? Shawn Anderson & Shane Corellian (Co-Founders, PDQ.com) – Alternative Marketing, or “Oops I Did A Marketing” from Business of Software Conference.

Analytic Tools 40

Analytic Tools Marketing Research Software Technical Review 40

Amplitude

SEPTEMBER 19, 2019

And Amplify has something for more than just PMs—our speakers come from a host of backgrounds including growth marketing, engineering, and customer experience. Lisa Sullivan-Cross, Head of Growth Marketing at Pinterest. Marcelo Pascoa, Global Head of Marketing at Burger King Corporation. Merci Grace. Lisa Sullivan-Cross.

Feedback Software 8

Feedback Software Fractional VPE User Testing Data Visualization 8

The Product Coalition

OCTOBER 4, 2019

Many product people know that rushed development can kill the final release. In this case, negotiations between Atari and Universal Pictures/Steven Spielberg over the rights to the film were only completed in July 1982, leaving only 5 and a half weeks for development in the push to release the game in time for Christmas.

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User Testing Product Research Product Management Product Manager 62

svpg

SEPTEMBER 30, 2016

When I first decided to start The Silicon Valley Product Group, I had just left eBay and had some very strong opinions about what makes great product teams, and great product cultures, and while there were more than a few important thinkers and leaders on these topics, one area that I felt was under-represented was the role of product management.

Reporting Tools 160

Reporting Tools Analytic Tools Customer Experience Technical Review 160

Business of Software Conference

JANUARY 6, 2020

spring and when things are going bad it’s an AI winter. And so as things go through this and you know when we were launching Boomi the company I started before we launched in 2008 a cloud based offering right in the middle of all of this. Are you taking on projects or are you teaching your team are you hiring data scientists.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Business of Software Conference

JULY 26, 2016

Mikey Trafton: How To Manage Your Badass Team. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team? Shawn Anderson & Shane Corellian: Alternative Marketing, or “Oops I Did A Marketing” Ayat Shukairy: Why “Customer First” Fails & What To Do About It.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Product Talk

SEPTEMBER 13, 2017

As usual, the Mind the Product team hosted a phenomenal event. Teresa Torres presented ‘Critical Thinking for Product Teams’ at Mind the Product London on September 8, 2017. I’ve been developing a visual critical thinking tool that I want to share with you today. I looked to the rest of the team for help.

Product Research 207

Product Research Research Software User Testing Data Visualization 207

Userpilot

JANUARY 22, 2020

As more and more SaaS companies attempt to increase customer loyalty, more and more ways of measuring it are developed. Thus, NPS can inform your user onboarding and product development, and help you reduce your churn and increase retention. Now, you may be wondering – is 25 a good or bad NPS? 18% answered 6 or below.

Analytic Tools 129

Analytic Tools Feedback Software Research Software Data Visualization 129

The Product Coalition

NOVEMBER 1, 2020

I would develop a voice interface for the computer” , I said proudly. You have to understand, it was early 2008. it probably wasn’t such a bad one. This often promotes the discussion and helps align the team towards one of the sides?—?either My free e-book “ Speed-Up the Journey to Product-Market Fit ”?—?an

Product Research 89

Product Research Research Software Weak Development Team User Testing 89

Business of Software Conference

MARCH 11, 2020

Originally software engineer, long time ago no one on my team believes that anymore that I ever coded and then have started five companies and Drift is the fifth. DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. ML : Describe David Cancel. DC : In 30 seconds?

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Pragmatic Marketing

JANUARY 29, 2009

In May 2008, I authored an article that discussed the day-to-day challenges facing the Product Manager in the Agile world. Scrum, an Agile process framework, is one of the most highly-regarded ways of managing development projects faster, with better outcomes. Scrum – the DNA. The Scrum Master.

Reporting Tools 70

Reporting Tools Data Visualization Analytic Tools Technical Review 70

Business of Software Conference

AUGUST 1, 2019

It’s fair to say that they were pretty successful, investing in companies like VERITAS and BEA… In this talk, Bill looks at the state of the software investment market and comments on how the move to SaaS has affected the enterprise market. An external and internal ecosystem of customers supporting teams, professional I.T.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10