The Product Coalition

MAY 6, 2020

Are you still thinking over whom you can trust and depute implementing your big app idea? We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations.

Research Software 84

Research Software Analytic Tools Feedback Software Development 84

Mixpanel

MAY 2, 2023

Mixpanel launched over a decade ago as an analytics tool for product teams. But here’s a little secret: More than half of our users today are actually on marketing teams. That makes it important to use the same analytics tool. There are two reasons why. What’s new in Mixpanel?

Data Visualization 119

Data Visualization Analytic Tools Embedded Analytics Marketing 119

Userpilot

JULY 6, 2021

Is a SaaS product growth strategy essential to a modern business’s survival? What SaaS product growth strategies can you implement to get there? That's exactly what we'll cover in this article: what is a SaaS product growth strategy and what are the main growth strategy types. What is a SaaS product growth strategy?

Feedback Software 98

Feedback Software Research Software Analytic Tools Onboarding KPIs 98

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Upon joining that team, I led online marketing and user acquisition growth for about a year. Thumbtack used a much more simple but still scalable solution.

Analytic Tools 189

Analytic Tools Reporting Tools User Testing Data Visualization 189

Userpilot

DECEMBER 15, 2021

There are so many other metrics to consider – including newsletter signups, customers favoriting items, social media shares, product usage – basically, all the small steps that indicate you’re doing the right thing. This is why it’s important to pay attention to the little breadcrumbs that lead your customer to the sale.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Data Visualization 98

Userpilot

SEPTEMBER 20, 2021

It might seem ludicrous how many SaaS apps you can try for free these days. But it's part of a new business model that previously sales-led companies are using to achieve rapid growth and higher customer satisfaction ratings at a lower customer acquisition cost. It’s called product-led growth.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

UX Planet

JUNE 13, 2025

The results may be slightly less consistent, but that’s a trade-off better addressed by hiring specialists in design systems. Moving into more business-oriented roles may require you to shift your perspective away from a user-first — or reconcile conflicting approaches. Being a designer isn’t just a job — it’s a mindset.

User Testing 66

User Testing Data Visualization Customer Experience Research Software 66

Gainsight

OCTOBER 23, 2019

The critical role played by customer success (CS) teams is well known, as is the importance of the customer success software powering these teams. But, could thinking about customer success software as a category be leading us down the wrong path? Understanding the Customer Success Software Market.

Analytic Tools 60

Analytic Tools Research Software Feedback Software Customer Communications 60

Userpilot

MARCH 25, 2022

The goal is to ensure that all of your target customers have a clear understanding of your product, brand, and services you offer. As a marketer, you should create strategies that relate to prospective buyers and convert them into paying customers. There are also some other methodologies that testing tools can easily handle.

User Testing 98

User Testing Product Research Messaging Testing 98

Melissa Perri

MAY 5, 2016

I was now going to build things that mattered to my customers. Watching and waiting for the numbers to go up in Google Analytics, only to be let down again. It was so ripe with assumptions: “Do our customers want to hear about what are celebrities are up to directly in our platform? Customers were pissed.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

UX Studio: Product Management

JULY 12, 2021

Agencies with specific eCommerce platforms in focus and full-stack eCommerce design companies. An award-winning global agency with broad expertise, including user-centric eCommerce web design. One of our most treasured collaborations in the past was designing a custom eCommerce website for a high-end fashion store. Absolute Web.

Research Software 93

Research Software Data Visualization Feedback Software Analytic Tools 93

UX Planet

APRIL 12, 2024

Typically, and I remember interviewing for these roles in 2009/2010, the hiring manager would typically ask me: would you consider yourself a generalist, or do you specialize in particular field. The expectation was essentially for the professional to be able to be a “Swiss Army knife” of the Design world. Full Stack Product Designers.

Research Software 111

Research Software Analytic Tools Feedback Software User Testing 111

Mixpanel

FEBRUARY 24, 2022

It really changed the way we started collecting and taking insights from data from our apps and websites. We would all be still using Google Analytics and its vanity metrics. Thanks to the Mixpanel of 2009, it’s now inconceivable to not collect first-party data and make decisions with it. What is reverse ETL?

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Reporting Tools 59

Mixpanel

FEBRUARY 29, 2024

That was a direct quote from the community when we released Warehouse Connectors last year, showing a commonly-held concern about the limitations of product analytics. Let’s walk through our three major releases that are pushing this data model evolution forward and the customer use cases that underscore each development.

Data Visualization 69

Data Visualization Events Analytic Tools Reporting Tools 69

Mixpanel

JANUARY 14, 2019

Segmentation has been our most heavily used report since its release in late 2011, and until recently, it was the report that greeted users when they logged in. million, to be more precise) of queries for our customers. Trends was Mixpanel’s very first report, dating back to 2009, and the original ancestor of Segmentation and Insights.

Data Visualization 45

Data Visualization Reporting Tools Customer Feedback Analytic Tools 45

Mixpanel

APRIL 20, 2023

These days, customers will defend the brands they love and go after the ones causing harm. They’re tools to express ideas. By evolving the brand, our efforts across product, design, marketing, sales, partnerships, support, and community are enhanced by unified tools and flexible systems that allow us to build together.

Branding 93

Branding Data Visualization Analytic Tools Feedback Software 93

UX Planet

FEBRUARY 22, 2024

While every click offers insight to designers, what lessons are we learning as an industry? Instead, it’s covered in sticky notes — feedback from real people who navigate the digital world through designs I’ve shaped. Sometimes, reading a heartfelt “This app helps me stay connected to my family!”

Data Visualization 98

Data Visualization UX User Testing Research Software 98

Business of Software Conference

JUNE 11, 2021

Dharmesh has been a frequent speaker at Business of Software over the years. Just as Joel Spolsky’s news last week prompted us to take a look at some of the talks that showed how his thinking has evolved over the years, Dharmesh’s give an insight into how his learning as an entrepreneur has grown as his baby Hubspot has too.

Analytic Tools 59

Analytic Tools Customer Feedback Data Visualization Customer Experience 59

Business of Software Conference

NOVEMBER 19, 2019

In this cathartic talk from Business of Software Europe 2018, Tim talks about some of the lessons learned he learned during some very, very tricky days for DataSift. Tim Barker (CEO, DataSift) – “It Was The Best Of Times, It Was The Worst Of Times”: Every CEO Ever… from Business of Software Conference.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Business of Software Conference

JULY 6, 2020

Thompson is also co-founder and CEO of Relate, an intelligent platform that helps people be better versions of themselves. Previously, in 2009, he co-founded Evidity, a healthcare data analytics firm serving the physician market. So heavy on the technology but pretty heavy on the people sign the service side as well.

User Testing 52

User Testing Healthcare Customer Experience Analytic Tools 52

The Product Coalition

AUGUST 25, 2023

I mentioned KISS and Elton being 70+, and I couldn’t write about music legends, without the late Tina Turner who 69 at her final concert in 2009, she sure was still rolling then. You’re working as a team, sometimes as the core product team, and other times with customers, partners etc, make it enjoyable.

Analytic Tools 142

Analytic Tools Data Visualization Customer Experience Product Research 142