Intercom, Inc.

OCTOBER 31, 2019

Tim has spent his entire professional career focusing on productivity, from Sybase to TLA-Tencor to Facebook where, over his six-year tenure (2010 – 2016), the amount of revenue per employee doubled to $1.8 Tim: I was hired in 2010, when Facebook was what I like to call a “teenage company”. million apiece.

Data Visualization 169

Data Visualization Artificial Inteligence Customer Experience Technology 169

freshtrax

AUGUST 6, 2019

From internship to startup. Before btrax Japan opened, a few eager Japanese entrepreneurs and students joined btrax in San Francisco to gain experience working for a startup in Silicon Valley. btrax has organized multiple startup events since 2010 including Japan Night and Asian Night to foster entrepreneurs from overseas.

User Testing 81

User Testing Customer Experience Naming Customer Feedback 81

Userpilot

APRIL 8, 2022

Product market fit, often just called product/market or “P/M” is one of the most important Lean Startup concepts. Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. Hint: it starts with user feedback.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Melissa Perri

MAY 5, 2016

A Successful Start I learned about Minimum Viable Products like 99% of other Product Managers - through The Lean Startup by Eric Ries. Someone picked up The Lean Startup , had their mind blown, and said “We should do that here!” In the beginning, we talked about this concept as something to validate startup ideas.

User Testing 120

User Testing Feedback Software Customer Experience Research Software 120

UX Studio: Product Management

NOVEMBER 24, 2020

Our clients are growing startups and established brands like HBO, Google, Netflix, or Wizz air. Founded in 2010 as a team of creative designers, engineers, and exceptional strategists who strive to help clients become better versions of themselves. Apart from designing digital products that matter, the Ustvo team creates its own games.

Product Research 116

Product Research Research Software Software Review Technical Review 116

The Product Coalition

MAY 6, 2020

We understand that’s not an easy choice since you’re likely looking for a team that not only writes an excellent code but also grabs your vision, cares about your business needs, and contributes with its own industry insights and recommendations. Are you still thinking over whom you can trust and depute implementing your big app idea?

Research Software 84

Research Software Analytic Tools Feedback Software Development 84

Gainsight

JULY 11, 2023

Our team’s vision, focus, talents, and hard work were central to achieving this milestone. The Beginning In 2010, seeds were planted for what would become Northpass. Within several months, I noticed they had the same problem I had in my startup but at a significantly greater scale and cost.

Education 40

Education Vision Customer Experience Differentiation 40

Intercom, Inc.

APRIL 22, 2019

Rick : Guru was born out of a pain I personally lived at my last startup, Boomi, which I started back in 2000. Boomi is a cloud integration company that I worked on and built for 10 years and was acquired by Dell in 2010. Kaitlyn : As you mentioned, this is your second startup journey. How did you all get to product-market fit

Customer Experience 157

Customer Experience User Testing Analytic Tools Feedback Software 157

UX Studio: Product Management

NOVEMBER 22, 2022

Bird was founded by Philip Young in 2010 in the vibrant heart of Essex and now has an additional office in London. The agency is dedicated to bringing business visions to life using its expertise in design and marketing. Thus startups, small businesses, and entrepreneurs can make the modifications themselves on their websites. .

Research Software 79

Research Software Technical Review Data Visualization User Testing 79

Radical Product

NOVEMBER 30, 2018

Consequently, you can apply product tools (Vision, Strategy, Roadmap, Execution and Measurement) to any product you’re building, to create change more effectively. The activity of “growth hacking”, a term coined in 2010 , means making growth your “true north” and scrutinizing everything “by its potential impact on scalable growth”.

User Testing 40

User Testing Data Visualization Research Software Feedback Software 40

Intercom, Inc.

DECEMBER 21, 2021

Speed is every startup’s biggest competitive advantage. “It is about the people, and vision and purpose and work, in that order. A few years later, joined a startup. I’m like, “No, no, I believe in this company and the vision and the mission and what we’re doing, and it’s a company that invests in people.”

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. It precisely describes the core of the concept and partly explains the startup curve model. but, oddly, a great many startups and long-standing companies skip this step.

User Testing 64

User Testing Customer Feedback Product Research Customer Experience 64

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. The digital design company has collaborated with tech startups, software development companies, and various businesses and brands to bring ideas to life. They also provide custom artwork through illustration and engaging motion design.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Business of Software Conference

OCTOBER 3, 2019

It was refreshing because the content wasn’t about the typical Silicon Valley startups that try to grow super big. And I did it in 2010. There’s a question of, how do you lead people remotely and still galvanize towards a shared goal or vision? These videos from a new conference came out on a forum and they were amazing.

Weak Development Team 40

Weak Development Team Engineering Positioning Customer Experience 40

Business of Software Conference

OCTOBER 3, 2019

It was refreshing because the content wasn’t about the typical Silicon Valley startups that try to grow super big. And I did it in 2010. There’s a question of, how do you lead people remotely and still galvanize towards a shared goal or vision? These videos from a new conference came out on a forum and they were amazing.

Weak Development Team 40

Weak Development Team Engineering Positioning Customer Experience 40

Mind the Product

DECEMBER 4, 2018

Netflix’s Friends (Born 2004, died 2010). I often highlight that half of Netflix’s high-level product strategies fail in order to help product leaders to understand how hard it is to launch and grow startups. Tunnel vision prevented us from accepting failure earlier. 2010: The end of Netflix Friends.

User Testing 184

User Testing Customer Experience Strategy Product Research 184

Intercom, Inc.

AUGUST 26, 2021

Join us as we recall the initial aha moment, the early startup missteps, and the major milestones that have marked our first 10 years. The whole thing wasn’t some massive brand vision. “I just remember the intensity of actually trying to deliver a startup. A collection of our homepages over the years. Tread softly.”There’s

Feedback Software 224

Feedback Software Analytic Tools Customer Communications Data Visualization 224

Intercom, Inc.

JANUARY 12, 2022

My job was to look at what was happening in the world economy – it was like 2010 at the time, and so everything was kind of falling apart – and then look at data about it and try to come up with recommendations about what policymakers should do. Liam: Was it challenging to get to this point with Mode in the startup journey?

Data Visualization 152

Data Visualization Analytic Tools Research Software Reporting Tools 152

ProductPlan

SEPTEMBER 8, 2021

By unpacking Amazon’s product strategy, we endeavored to see whether or not the company stayed true to its core vision and mission when put to the ultimate test. In 2010, the company’s portfolio had fewer than 1,000 active patents. Amazon’s Product Strategy: A Customer-Centric Company Built on Day 1 Startup Culture.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Andrew Chen

AUGUST 10, 2023

Then 100% – a mere doubling annually in a startup ecosystem that demands a much faster target. What starts as a slow boil – where the team has a well-planned roadmap, and a big vision – becomes a sudden crisis. Particularly for startups, where continual growth is life and death. How do you come up with a plan?

User Testing 80

User Testing Analytic Tools Customer Experience Weak Development Team 80

Intercom, Inc.

OCTOBER 29, 2020

And so after a few more years doing that, I left and joined a startup. At the same time, I was doing a bunch of startup advisor work. Our best customers at the time were Silicon Valley startups, and the reason they were the best was that the dollar was significantly out-performing the euro. Karen: That’s a good value prop.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209