2011 Feedback Loop Product Research 
Intercom, Inc.
FEBRUARY 6, 2020
It might be the same core product, but it’s a completely different strategy. In 2019 research firm IDC found them to deliver 869% ROI (??) along with time savings and higher productivity. When Yvonne joined in 2016, the business unit consisted of just 10 people across product, engineering, sales, and marketing.
Intercom, Inc.
JUNE 20, 2018
As Intercom’s customer base moved upmarket, it became increasingly obvious to us in Sales that what worked well in our product for early-stage startups didn’t for larger companies. To fix it, we had to change how we worked with our product team. Trial and error: adding sales input to the product roadmap.
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Johanna Rothman
MARCH 21, 2024
Then, in Part 2 , I asked those unemployed agilists to review their functional skills, the skills people need to do a product development job well. That's why I then asked people to review their product-oriented domain expertise and agile-focused domain expertise in Part 3. While those skills are useful, they are not enough.
The Product Coalition
FEBRUARY 18, 2019
In the business world, “vaporous” is an insightful description of the Toyota Production System. The “Lean Startup” Eric Ries put a taxonomy behind what it means to be a highly mobile learning organization with his 2011 book. Don’t wait for more perfect products. Eric calls it the “Build-Measure-Learn” loop.
The Product Coalition
MAY 6, 2019
Reading the “The Use of Knowledge in Society” through a Product Manager lens Friedrich Hayek?—?Austrian In 2011, his article “ The Use of Knowledge in Society ” was selected as one of the top 20 articles published in The American Economic Review during its first 100 years. Austrian Economics?—?Hallstatt Hallstatt in Austria.
The Product Coalition
AUGUST 1, 2019
A walkthrough of the Product Management role. The tl;dr version “For a given universe, a Product Manager aligns all stakeholders towards a set of outcomes, defines dynamic paths to achieve those outcomes, and finally drives execution along those paths while constantly measuring progress across comprehensive metrics and milestones?—?all
Split
JULY 30, 2020
The answers I found were: shift left testing, continuous integration, and continuous delivery. Data, not opinions, and experiments, not surveys, are what put teams into a virtuous feedback loop towards greater success. Adaptability Through Local Team Autonomy at Whole Foods. Confirm After: Holdback Experiments.
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