Intercom, Inc.

MARCH 29, 2022

We introduced Intercom as the Engagement OS , the customer communications platform that enables the most critical component of the modern customer journey: ongoing engagement, throughout the customer journey – from acquiring to onboarding, activating, support, and beyond. Our platform is a unified system. We’ll help.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Userpilot

JULY 13, 2021

10: Piola Digital Solutions. #11: It’s about anticipating what a user might want to do with a piece of software and making sure all elements are intuitive, easy-to-use, and visually pleasing. Ask to see the designer’s portfolio and look at what projects they’ve done in the past (type of product, tools used, industry, etc.)

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

BrainStation Product Management

JULY 20, 2018

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Erikkson, 2011.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

Agile Velocity

MAY 29, 2020

The eagerly anticipated 14th Annual State of Agile Report was published earlier this week, and like previous publications, there are some fantastic insights. The top benefits of adopting Agile in this report are fairly consistent with recent years. Benefits of Agile. Digging Deeper into Some Stats. Going Beyond “The Team” Focus.

Reporting Tools 52

Reporting Tools Agile Customer Experience Systems Review 52

Lenny Rachitsky

FEBRUARY 13, 2024

Don’t miss The Best of Lenny’s Newsletter book (all proceeds going to charity), Lennybot (an AI chatbot trained on my newsletter posts, podcast interviews, and more), my recruiting service (focusing on Sr. For a decade, she’s worked closely with tech companies to drive behavior change. It’s technically complex.

Data Visualization 131

Data Visualization Product Research User Testing Research Software 131

BrainStation Product Management

OCTOBER 1, 2019

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Erikkson, 2011.

Technical Review 55

Technical Review User Testing Product Research Analytic Tools 55

The Product Coalition

FEBRUARY 22, 2021

resulting in personal agendas being pursued, A complex, multi-layered reporting structure within organizations that filters as well as delays the flow of information, thus impeding communication and decision-making. software is eating the world?—?, Loving the solution : This is a variation of the ‘we know what to build’ syndrome.

Product Research 103

Product Research User Testing Customer Experience Reporting Tools 103

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters.

Product Marketing 70

Product Marketing Reporting Tools Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. Since its start, the American multinational company has introduced new services in addition to its ridesharing service, including food delivery and a micromobility system with electric bikes and scooters.

Product Marketing 70

Product Marketing Reporting Tools Marketing Research Software 70

Split

JULY 30, 2020

For years, I’ve focused my efforts on sustainability in software delivery practices. These “new” ways of making software made sense to me because they significantly reduced the cost of making change at scale, whether measured in time, talent, or treasure. Instead, we need to re-visit how adaptability is truly achieved.

Reporting Tools 52

Reporting Tools Feedback Software Software Development Software Developers 52

The Product Coalition

MAY 21, 2018

The technologies brought by the Third Industrial Revolution are becoming integrated, sophisticated and powerful, creating global networks of economy and relationships. term first brought to the table in the Hannover Fair in 2011, is also being enabled by IoT and the connectedness of the world we live in. Industry 4.0, Industry 4.0,

Reporting Tools 60

Reporting Tools Artificial Inteligence Research Software Data Visualization 60

Sachin Rekhi

JUNE 22, 2015

When LinkedIn acquired my startup Connected in 2011, Elliot Shmukler was the sponsor for the acquisition and I ended up reporting directly to him. Review test outcomes at a weekly meeting with everyone on the growth team to build the intuition throughout the growth team. Focus on optimizing for velocity of A/B tests.

Analytic Tools 60

Analytic Tools Reporting Tools Data Visualization User Testing 60

Pragmatic Marketing

FEBRUARY 17, 2017

Revenue marketing is the combination of strategies, processes, people, technologies, customer focus and results that does the following: • Drops sales-ready leads into the top of the funnel • Accelerates sales opportunities through the sales pipeline. Let’s review each stage of the journey. What Is Revenue Marketing?

Marketing 70

Marketing Reporting Tools White Paper B2B 70

Arkenea

MARCH 14, 2025

The rise in technology is contributing to the digital revolution of mHealth apps. Patients can look up the credentials, choose the doctor they like on the basis of their experience or the reviews of other users. This allows the users to send files such as reports or clinical pictures to the physicians, facilitating better diagnosis.

Healthcare 52

Healthcare Feedback Software Weak Development Team Reporting Tools 52

Modus Create

MARCH 17, 2021

When Modus Create was founded in 2011, our founders wondered what the world would look like when everyone has a smartphone. There will be a revolution in digital experiences, not only due to the unprecedented internet connectivity but also the processing power of our devices. More Tech Means More Talent.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Technical Review Analytic Tools 52

DISQO

SEPTEMBER 25, 2019

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. Many companies merely pay lip service to a culture of participation and problem solving. Something inside of them says, ‘I can change the system,’ and that alone is rewarding for them.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. Many companies merely pay lip service to a culture of participation and problem solving. Something inside of them says, ‘I can change the system,’ and that alone is rewarding for them.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

DISQO

SEPTEMBER 25, 2019

Look no further than Portland-based Cambia Health Solutions, unsung heroes in a healthcare industry not particularly known for its groundbreaking ideas. Many companies merely pay lip service to a culture of participation and problem solving. Something inside of them says, ‘I can change the system,’ and that alone is rewarding for them.

Healthcare 40

Healthcare User Testing Development Team Review Systems Review 40

svpg

SEPTEMBER 30, 2016

I’ve had the opportunity to work with many impressive teams and product managers from a broad range of leading tech companies, and this has helped me to get a better sense of the what is essential to the role, and to success. Moreover, users choose their devices and platforms because they value what's different , not the same.

Reporting Tools 167

Reporting Tools Analytic Tools Customer Experience Technical Review 167

The Product Coalition

DECEMBER 17, 2019

We’ve just made it through a decade that completely revolutionized the way we think about tech. Top companies have completely changed the face of tech, transforming our lives. Siri received mixed reviews when she first landed in the iPhone 4S in 2011. AI started to feel a lot more human in 2011 when Apple introduced Siri.

Wireless 90

Wireless Technical Review Research Software User Testing 90

Business of Software Conference

JULY 20, 2020

She is also one of the most regularly published authors in the Harvard Business Review. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? There was no sort of software there. Do you empower small, agile teams? Are there resources available for little bets?

Weak Development Team 75

Weak Development Team Reporting Tools Research Software Data Visualization 75

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. Stanford was actually the only business school that I applied to because I specifically wanted to move out to the Bay Area and move into tech full-time.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Modus Create

MAY 23, 2025

The companies winning with AI arent the ones chasing shiny tools. You lack clarity on AI use cases AI can be a transformative solution. Instead of anchoring efforts to business outcomes, they chase the latest platform or model. Ask whats broken in your developer experience : code review delays, poor docs, slow onboarding?

Weak Development Team 40

Weak Development Team Reporting Tools Research Software Feedback Software 40