Lenny Rachitsky

FEBRUARY 13, 2024

She leverages the latest behavioral-science research to improve products’ conversion, engagement, and, most impactfully, pricing. She also provides two mega qualitative and quantitative templates for you to use in your own pricing research. Why are so few product teams testing their pricing? What if we annoy users?

Data Visualization 105

Data Visualization Product Research User Testing Research Software 105

Alchemer Mobile

NOVEMBER 25, 2019

How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

Feedback Software 147

Feedback Software Research Software User Testing Customer Experience 147

freshtrax

JULY 23, 2019

If you are looking to integrate your business into the Japanese market, skimming online for quick answers and visiting Japan alone won’t lay a sturdy foundation for an informed understanding of the Japanese consumer. Narrow homes fit narrow fridges and narrow washing machines, which can only hold so much. OECD, 2019 ). Impress, 2018 ).

User Testing 88

User Testing Data Visualization Customer Feedback Product Research 88

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. It’s obvious that these tools were developed with little or no customer participation. the product/market fit. Customers didn’t understand the app’s value, and sales were low. Everpix and Google Wave didn’t satisfy the market.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Brian Balfour

JULY 12, 2017

This is part 3 in a series about the growth frameworks companies need to grow to $100M+ Part One: Introduction & Why Product Market Fit Isn't Enough. The difference between these two are not the common mantras of build a great product, product market fit is the only thing that matters, or growth hacking.

User Testing 90

User Testing Strategy Product Research Outbound 90

Mind the Product

DECEMBER 5, 2018

Jon Noronha joined the product team for Microsoft’s Bing search engine in 2011 when the product, as he puts it, was “in a big hole” As the years went by, however, that turned around, and in late 2015, Microsoft reported that Bing had become profitable. Experimentation Pitfall #1: Testing With the Wrong Metrics.

Data Visualization 123

Data Visualization Analytic Tools Reporting Tools Research Software 123

The Product Coalition

FEBRUARY 22, 2021

Several reasons are causing this phenomenon ranging from a founder or entrepreneur who pursues his or her product vision without engaging in customer discovery activities. The sales department probably deems a direct contact of the Scrum Team members with customers too risky and hence prevents it from happening.

Product Research 97

Product Research User Testing Customer Experience Reporting Tools 97

Intercom, Inc.

MAY 1, 2018

Convincing potential users to sign up for your product isn’t easy. The latest batch of billion-dollar companies are built on high customer retention. They help their users be successful, and that means providing great onboarding. Most specifically, the industry came up with this beautiful idea of A/B testing.

Customer Experience 223

Customer Experience User Testing Weak Development Team Definition 223

UX Studio: Product Management

SEPTEMBER 16, 2021

Unless you have design companies’ recommendations from your friends or colleagues, it might be challenging to choose a trustworthy company that will fit your needs. . We are ready to help you with any design and research challenges you might have. . There are over 104 million Google results for the “ design studio Berlin” query.

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

BrainStation Product Management

JULY 20, 2018

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Erikkson, 2011.

Technical Review 68

Technical Review User Testing Product Management Product Manager 68

The Product Coalition

DECEMBER 17, 2019

Devices like the Google Pixelbook come with a 360 hinge so users can switch effortlessly between laptop and tablet. We started talking to tech Now, we all know that VUIs (Voice User Interfaces) still have a ways to go in terms of development, but it’s hard to believe that it was only 9 short years ago that Apple gave us Siri.

Wireless 79

Wireless Technical Review Research Software User Testing 79

BrainStation Product Management

OCTOBER 1, 2019

They help figure out what products should get made, ensure that they do get made, and report back on how users are responding to those products. In terms of digital product management, PMs are the glue that holds together the user experience, the technical requirements, and the business requirements of a product. Erikkson, 2011.

Technical Review 55

Technical Review User Testing Analytic Tools Product Research 55

freshtrax

AUGUST 6, 2019

The second Japan Night event in 2011. These sticky notes are used for writing quick notes (of course), sharing ideas and feedback during retro meetings, sketching, and sending silly, motivational comments to one another! Since typography is such a crucial factor in design, it’s only fitting that each room is named after one.

User Testing 81

User Testing Customer Experience Naming Vision 81

Product Innovation Educators

MARCH 11, 2019

It’s all about creativity, curiosity, and customer focus for product managers. I got my first product management job in 2011 and have been learning ever since. [5:55] I typically hear people talking about the desire to solve problems for customers and the need for creativity. This is a listener requested episode.

User Testing 87

User Testing Product Management Product Manager Product Research 87

The Product Coalition

MARCH 15, 2021

The library was firstly used in the Facebook news feed in 2011, then in Instagram in 2012, and in 2013 the code was opened for everyone. They all are associated with the relative ease of development, testing, deployment, and scalability. They are not the latest trends in front end development, but really appreciated technologies.

Development 187

Development Data Visualization Framework Technology 187

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. “Sprints are one of the most effective ways to quickly align a team around key insights and develop a customer-centric product solution,” she said. Jones pointed to customer insights as the most powerful tool for PMMs to influence the product roadmap.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Pragmatic Marketing

NOVEMBER 16, 2019

Founded in 2009 and officially launched in 2011, Uber Technologies Inc. “Sprints are one of the most effective ways to quickly align a team around key insights and develop a customer-centric product solution,” she said. Jones pointed to customer insights as the most powerful tool for PMMs to influence the product roadmap.

Reporting Tools 70

Reporting Tools Product Marketing Marketing Research Software 70

Sachin Rekhi

MAY 7, 2022

His 2011 book, The Lean Startup , has become a New York Times best seller, selling millions of copies to aspirational entrepreneurs. The concepts the methodology describes, from hypothesis testing, to MVPs, to pivots, have become common vernacular in startup circles. But there were too few of them and that market never grew.

Weak Development Team 112

Weak Development Team Reporting Tools Advertising Startups 112

Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Bryce York

SEPTEMBER 19, 2023

Once up and running (instructions for the whole process are provided below), all your Slack users will be able to generate to both public and private: Thread summaries – Generate a detailed summary of any Slack thread (powered by GPT-3.5-Turbo) The official Slack AI product looks great but has limited access and add-on pricing.

Artificial Inteligence 52

Artificial Inteligence Customer Experience User Testing ChatGPT 52

Mixpanel

AUGUST 7, 2018

In a 2016 interview , Hinge founder and CEO Justin McLeod told Vanity Fair that its dating apocalypse article had spurred a rigorous interrogation of the value of swiping to Hinge’s users and its impact on their lives. Communing with customers. Tim’s early work in customer service deeply informed his career in product.

Data Visualization 65

Data Visualization Customer Feedback User Testing Customer Experience 65

The Product Coalition

FEBRUARY 18, 2019

The “Lean Startup” Eric Ries put a taxonomy behind what it means to be a highly mobile learning organization with his 2011 book. A few guiding principles include: Get to your users as soon as possible. The Minimum Viable Product (MVP) idea is central to the lean / agile methodology Get feedback as soon as possible.

Agile 61

Agile Product Research Data Visualization User Testing 61

Userzoom

APRIL 24, 2018

During the past 17 years James has worked on web and intranet management, usability, user experience, analytics and optimisation (in various forms) for dozens of Swedish and international organisations, both large and small. That laid the ground for my thirst for understanding user behaviour. The parallels? What do you think of it?

Data Visualization 60

Data Visualization UX User Testing Analytic Tools 60

DISQO

OCTOBER 10, 2019

And, according to Nielsen , the trend is bigger than ever: Sales of pumpkin spice products have grown by 79% since 2011, totaling $361 million. And, according to Nielsen , the trend is bigger than ever: Sales of pumpkin spice products have grown by 79% since 2011, totaling $361 million.” Does Pumpkin Spice Belong in Everything?

User Testing 40

User Testing Product Research Feedback Loop Positioning 40

DISQO

OCTOBER 10, 2019

And, according to Nielsen , the trend is bigger than ever: Sales of pumpkin spice products have grown by 79% since 2011, totaling $361 million. And, according to Nielsen , the trend is bigger than ever: Sales of pumpkin spice products have grown by 79% since 2011, totaling $361 million.” Does Pumpkin Spice Belong in Everything?

User Testing 40

User Testing Product Research Feedback Loop Positioning 40

The Product Coalition

JANUARY 15, 2019

Even the best thought-out plans must be routinely tested & tweaked to retrofit strategy to reality. These companies take longer to launch usable things, often limit customer visibility/feedback pre-launch, and bake in assumptions about the future with limited ability to adjust to unforeseen shifts.

Feedback Software 84

Feedback Software Customer Feedback White Paper Data Visualization 84

DISQO

OCTOBER 10, 2019

And, according to Nielsen , the trend is bigger than ever: Sales of pumpkin spice products have grown by 79% since 2011, totaling $361 million. And, according to Nielsen , the trend is bigger than ever: Sales of pumpkin spice products have grown by 79% since 2011, totaling $361 million.” Does Pumpkin Spice Belong in Everything?

User Testing 49

User Testing Positioning Naming Definition 49

Split

JULY 30, 2020

The answers I found were: shift left testing, continuous integration, and continuous delivery. Data, not opinions, and experiments, not surveys, are what put teams into a virtuous feedback loop towards greater success. Adaptability Through Local Team Autonomy at Whole Foods. Hiring for Adaptability, Bias for Action at Netflix.

Reporting Tools 52

Reporting Tools Feedback Software Software Developers Software Development 52

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. ReadWriteWeb was sold to SAY Media in December 2011 and Richard left the site in October 2012. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 58

Analytic Tools Research Software Technology Data Visualization 58

Intercom, Inc.

JULY 1, 2019

At Collision , I spoke about the new techniques that product owners and marketers will need to navigate the world of customer relationships. And that changes a lot: how we think about marketing, how we think about what our product is and how we think about what customer success actually is. You never choose razor blades again.

User Testing 223

User Testing Customer Experience Onboarding KPIs Magazine 223

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. It’s becoming the bare minimum. Start early.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. ReadWriteWeb was sold to SAY Media in December 2011 and Richard left the site in October 2012. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

DISQO

SEPTEMBER 24, 2019

Every week, we shine a spotlight on a founder, designer, researcher or leader in product who is building something that will shape our future. ReadWriteWeb was sold to SAY Media in December 2011 and Richard left the site in October 2012. I ran ReadWriteWeb from 2003 until I sold it at the end of 2011.

Analytic Tools 40

Analytic Tools Research Software Feedback Software Technology 40

Userpilot

MARCH 5, 2019

Have you ever wondered why your users don’t continue to use your app after their initial contact with the onboarding or after the sign-up ? There are various reasons why that might happen, but, be honest, have you thought about implementing some psychological concepts in your app’s user onboarding ?

Customer Experience 66

Customer Experience User Testing User Friction Product Research 66

Business of Software Conference

MAY 15, 2019

And far from being a company that was going to deliver a whole bunch of customers who were going to be innovative adopters the likes of people who buy Apple products, actually where 3G had to play in the end was with cheap voice for effectively ‘chavs’ is the way they called it. Again pre any sort of touchscreen devices that went consumer.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

UX Planet

FEBRUARY 26, 2024

Conclusions Background Context Overview of Hiring Practices Some digital companies, during the recruitment process to fill positions like: UX Designer UX/UI — UI/UX Designer Product Designer Lead Head of Director of UX Researcher* usually require a challenge at the second step, other times as first step. Do they offer an alternative?”

User Testing 86

User Testing Research Software Data Visualization Feedback Software 86

Intercom, Inc.

APRIL 26, 2018

His best-selling book Hooked explores how to design habit-forming products, and you can keep up with his writing and research at NirAndFar.com. How do we get the user to engage again in the future? Product design typically starts with the problem a user is trying to solve. Are habits naturally beneficial to users?

User Testing 223

User Testing Research Software Product Research Weak Development Team 223