Mind the Product

MARCH 5, 2020

And beyond the lock screen, for instance, in WhatsApp, you can rely on the smart notifications response function to reply to an incoming message without launching the app. Mega apps – meaning an “ecosystem” app, such as WeChat, Facebook, and Alipay – take a different approach and are positioned firmly in the app side of things.

Research Software 117

Research Software Reporting Tools Development Data Visualization 117

Alty

FEBRUARY 17, 2019

Calm was launched in 2012 and since then there had been arose a lot of apps for meditation and wellness as the interest in all the aspects of mental health is growing up for the last years. And a bonus-option is that you can also message meditation coaches and ask them any questions you have about your practice.

User Testing 45

User Testing Customer Feedback Customer Experience Messaging 45

freshtrax

MAY 21, 2019

So, I decided to create a guide to using the LINE messaging app to help you in your Japan marketing campaign endeavors. LINE is a messaging app used by more than 7.9 LINE is a messaging app used by more than 7.9 LINE is not only a messaging app, but it also plays a crucial role in the social infrastructure of Japan.

Research Software 85

Research Software Reporting Tools Customer Experience User Testing 85

Gainsight

JULY 11, 2023

A few years later, in 2012, my company was acquired by SPS Commerce (NASDAQ SPSC), and as part of that acquisition, I joined their leadership team. No platform existed for B2B companies looking to make educational content available to customers. The options were HR-focused LMSs or expensive DIY development projects.

Education 40

Education Vision Customer Experience Differentiation 40

UX Studio: Product Management

OCTOBER 2, 2023

Since Kreatik’s foundation in 2012, the company has become one of the top digital design agencies. Kreatik’s commitment to design excellence and client success positions them as a trusted partner for companies seeking to make a significant impact in the digital landscape.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Userpilot

DECEMBER 10, 2020

How to respond positively to negative feedback. As well as tracking trends in mentions, it has automated sentiment analysis, allowing you to segment positive mentions from negative ones – and alerting you when they occur. Sentione has been doing social listening since 2012 and has taken automation to great lengths.

User Testing 90

User Testing Feedback Software Customer Feedback Analytic Tools 90

The Product Coalition

NOVEMBER 7, 2019

The history of Slack, the most widely used workplace messaging app, is often referred to as a classic startup success story. Six months after the release in September 2012, the company had to shut down the game servers and admit it couldn’t compete with other online RPGs that already had sustainably growing fan communities and profits.

Technical Review 60

Technical Review Feedback Software Fractional CTO Weak Development Team 60

Gainsight

FEBRUARY 2, 2024

A marketing professional may get excited about creating an email campaign through an email software solution, for example, but she will be very excited when they improve their conversion rates after a simple change to the message.

Education 52

Education User Testing Customer Experience Research Software 52

SidsAvenue

DECEMBER 27, 2013

Hence if apps like WeChat are used responsibly and intelligently to spread positives of Democracy, it will have a huge impact in General Elections 2014. Tera sabun slow hai kya" advertisement by Lifebuoy is a good example of adding humor, innocence to deliver a serious message like Hygiene.

Advertising 40

Advertising Transportation Customer Experience Messaging 40

The Product Coalition

SEPTEMBER 2, 2019

And Google Wave is a universal communication platform that appeared in 2010 and was closed in 2012, as nobody could understand what it was or how to use it. The most important aspect of custdev is that it helps to find customers and create a product and messaging specifically for them. Position your product.

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Intercom, Inc.

AUGUST 25, 2021

In 2016, we released a new version which featured deep customization, cross-platform compatibility, new message formats, and playful emoji support. Paul Adams , SVP of Product, summarizes the power of messaging. Right message, right time, right place. Writing our story. Des on the importance of recognizing our people.

Data Visualization 220

Data Visualization Customer Experience Onboarding KPIs User Friction 220

Brian Balfour

JANUARY 12, 2017

In the beginning, users updated their profiles, scrolled through their list of friends, clicked through to profiles and left messages on friends’ walls. These and other niches live in different channels, respond to different messaging, and have different needs. Twitter offers a useful example. Get More of My Essays on Growth.

Customer Experience 56

Customer Experience User Testing Messaging Education 56

Modus Create

MARCH 14, 2023

Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. Around 2012, Hasbro’s CEO Brian Goldner realized it was time for a change. Its stock went from $38 at the end of 2012 to $120 in seven years. The results were incredible.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Brian Balfour

FEBRUARY 7, 2017

Andy Carvell joined SoundCloud in 2012, when the company was just over 80 employees and 10 million monthly active users. Some teams may want to look at product issues, while others want to jump into messaging and notifications. You want to make sure that you're rolling stuff out that's going to have a positive impact.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

Andrew Chen

DECEMBER 1, 2021

It’s the story of how messaging apps, marketplaces, workplace collaboration tools, multiplayer games, all share a common thread of being products that connect people with each other. This ensured women got fewer messages, and hopefully more of the right ones. Only to prospective dates rather than work colleagues.

Research Software 95

Research Software Books Customer Experience Technical Cofounder 95

UX Studio

MARCH 11, 2024

And when I finished it in 2012, that’s when I started, maybe it came to India a bit later. And if you look at a lot of – what design influencers are saying – a lot of the messages, Figma, you know, UX design is not Figma, Figma is just a tool, stuff like that. Karthik: Yeah. I don’t know.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Intercom, Inc.

MARCH 8, 2018

Back in 2012 Dan joined LinkedIn as a senior sales leader charged with launching its social selling business – training LinkedIn’s own global sales organization in the process. The last 12 of those have been in leadership positions. When you were hiring in these positions, what were the hard and soft skills that you looked for most?

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Intercom, Inc.

OCTOBER 29, 2020

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. We came out of private beta on January 27th, 2012, where we announced that we’d raised a million dollars. Frequent touch points and frequent positive interactions. And where does loyalty come from? Communication.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Andrew Chen

NOVEMBER 1, 2018

If you look at Google Trends, you’ll see that “growth hacking” all of a sudden became a term people in the industry were interested, and were searching for, in 2012. If you positive terms (New+Reactivated) are smaller than your negative terms (the number who become Inactive) then you stop growing, and you get negative.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. In the years following the release of Apple’s podcast app in 2012, smartphones pulled ahead of computers for podcast consumption and have grown to become the dominant way that consumers listen to podcasts. It was originally published on a16z.com.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93