Userpilot

JULY 13, 2021

Most SaaS businesses recognize that interactive walkthroughs are a helpful onboarding tool , but few use them correctly. In this article, we’ve put all our insights from building walkthroughs with thousands of SaaS companies in one place. Building a walkthrough using a dedicated tool is much easier than coding it from scratch.

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Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

The Product Bistro

NOVEMBER 13, 2021

On my other properties, I have been moving to using a simpler, yet powerful, platform called Ghost that is more focused on writing, and publishing content. I originally came across it in 2013 after its successful Kickstarter campaign funded it, and its bare-bones simplicity was appealing. Still, once the posts were in, I had a problem.

Analytic Tools 195

Analytic Tools Embedded Analytics Inbound Customer Experience 195

Userpilot

JULY 26, 2021

Have you, like me, ever wondered how it’s possible to try so many SaaS products for free? In this ultimate guide for product growth, we’ll walk you through everything you need to know about product-led growth and how to implement it for your SaaS. The term was originally coined in the 2010s for self-serve SaaS businesses.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

SEPTEMBER 8, 2021

Product tours are an essential way to onboard users in your app. Yet, all too often, SaaS businesses see their customers not completing the product tour, or even churning during the onboarding stage. Using product tour software is a better decision. The best product tour software on the market is Userpilot.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs Software Review 98

Indicative

DECEMBER 16, 2020

Together, they founded MeetMoi—the first mobile-based dating app. The app was acquired by Match.com in 2013, but it was the intervening years that gave Jeremy the inspiration for Indicative. While operating MeetMoi, they encountered their fair share of problems—each becoming the spark for a new solution and a new company.

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Data Visualization Analytic Tools Wireless Customer Feedback 127

Iteratively Blog

MARCH 15, 2020

Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics. They're the creators of hugely popular open source tool DBT. Apache Kafka), distributed systems, and much more. ?

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Data Visualization Analytic Tools Research Software Technical Review 101

UX Studio: Product Management

JULY 5, 2021

Our history dates back to 2013, when David Pasztor, a TED talk speaker and a UX design ambassador, founded UX studio with a bold goal — to become a product design partner for companies worldwide. . Apart from helping our partners design new products and improve existing digital experiences, we run a UX blog read by over 30k people worldwide.

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Intercom, Inc.

JULY 26, 2018

About five years ago, I had a couple other SaaS products in the survey space, and at the time getting things related to SaaS metrics was an exercise in futility with lots of Excel spreadsheets or hacking to get these little internal tools. I had no intention of stopping the survey software stuff. People need this.”

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Feedback Software Analytic Tools User Testing Product Research 137

Intercom, Inc.

DECEMBER 10, 2019

Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat. Earlier this summer we released Inbox apps , which allows Intercom customers to customize their Intercom Inbox by arranging their tools and the information they see about their customers.

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Onboarding KPIs Framework Product Research User Testing 281

Sachin Rekhi

JUNE 25, 2017

Most folks are looking for a pointer to a book or a class they can take on product management, but I always reply with a collection of blog posts from practitioners sharing their best practices. Below is a collection of my favorite vision statements from a variety of successful technology companies over the years.

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Product Research User Testing Analytic Tools Product Management 167

UX Studio: Product Management

SEPTEMBER 16, 2021

Imagine you would like to design a new mobile app interface in Berlin. UX studio was founded by a UX design ambassador and TEDx speaker, David Pasztor, in 2013. Besides, we help startups create their digital experiences, like Xeropan, a language learning app, or Zignaly, a crypto trading platform, just to name a few. .

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Research Software User Testing Analytic Tools Feedback Software 59

Usersnap

NOVEMBER 15, 2019

It is not simply trying to please customers to make money, but to listen to them and offer solutions to their problems. Slack is a communication app for colleagues and teams in the workplace, born out of frustrating internal communication such as endless CC’s and email chains. They research technologies their customers find useful.

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User Testing Feedback Software Research Software Data Visualization 49

The Accidental Product Manager

AUGUST 22, 2022

Product managers at grocery stores such as Kroger and Walmart are using increasingly sophisticated software to decide where to place items and which products to shelve next to one another – factors that can move sales up or down several percentage points. of the market, has shifted from incumbents to startups since 2013.

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User Testing Product Management Product Manager Data Visualization 65

Userpilot

FEBRUARY 17, 2021

Topics: Product development lifecycle & success stories, Agile Management & Rapid Prototyping, New product management software & technologies, Usability & interface design, Product manager career: How to rise up in our organization, Hiring the best product managers for the job. India Software Product Management Summit.

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Research Software User Testing Product Research Analytic Tools 98

Userpilot

JULY 4, 2022

Why should you adopt a customer-led growth strategy in your SaaS? In this article, we’ll be discussing the customer-led growth strategy, why it is so effective, and how you can implement it in SaaS companies. Five steps to implementing the customer-led strategy in SaaS companies. How to implement a customer-led strategy in SaaS?

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Feedback Software Analytic Tools Customer Feedback Customer Experience 119

Userpilot

JUNE 3, 2021

I strongly believe that human skills like those listed above are meta skills that are just as essential to product management and leadership as more traditional skills like strategy development, data analytics, roadmap development, etc. in Silicon Valley and London).

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Product Research Research Software Reporting Tools User Testing 98

The Product Coalition

NOVEMBER 25, 2019

You’ll also be meeting people from other disciplines, like Software Development, Product Marketing , Operations, etc. Of course, that’s if you want to look at it with an analytical eye. link] Check out this video from Google, featuring a 2013 APM cohort alumna How mature is the program? But what does this mean?

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Analytic Tools Weak Development Team Naming Certifications 78

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

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Research Software Analytic Tools Feedback Software Reporting Tools 133

Userpilot

APRIL 19, 2022

You’ll see the different functionalities that Pendo offers, the cost implications, feature limitations, and the best alternative solutions. Pendo allows users to create both in-app and email surveys. Email surveys are sent to users who couldn’t complete the survey in-app after 14 days. What does Pendo do?

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Feedback Software Analytic Tools Research Software Reporting Tools 98

Intercom, Inc.

MAY 22, 2019

Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.

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Feedback Software User Testing Analytic Tools Research Software 199

Userpilot

JUNE 4, 2021

SaaS apps also need walkthrough software to guide their users through their products. A walkthrough software uses interactive walkthroughs to support new user onboarding. If you are on the lookout for a walkthrough software that will knock the experience out of the park for your users, keep reading!

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Analytic Tools Feedback Software Research Software Software Review 98

Userpilot

JUNE 24, 2021

If your SaaS company is starting to see some traction, you’ve probably considered working with an onboarding platform in order to reduce Time To Value (TTV) for your users. That’s right: the key to recurring revenue in the SaaS world is intelligent onboarding. What is an onboarding platform? That’s a good idea.

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Analytic Tools Customer Communications Onboarding KPIs Data Visualization 52

Roy Madden

MARCH 10, 2016

Google publishes 20 petabytes of information every day, according to Promodo in 2013. Do you have the right tools in place? Is it a new irrigation system being tried in Venice? Annie Cushing’s Collection on Data Analytics. Much of today’s content is on different platforms and requires you to go to it.

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Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

DECEMBER 23, 2020

Analytics & Experimentation. Proactive onboarding means you proactively lead a user to an outcome, while reactive – that you only respond to their actions in-app. Building your own product adoption tools can set you back a lot of money. Trends to Watch In Product – Table of Contents.

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Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Intercom, Inc.

JULY 9, 2020

And I would say I have a very analytical and ambitious mind. So just having a blog, being out there speaking and writing and giving back to the community in some sense, also really helped to be lucky to be part of that community and maybe be at the forefront of it as well. I first got started in SEO, I think at around 16 years old.

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Analytic Tools Research Software Data Visualization Technical Review 199

Usersnap

OCTOBER 31, 2023

Lin in his book “Decode and Conquer” in 2013. It serves as a valuable tool for tackling product design questions in PM and product interviews too, but its applications extend to enhancing product features. – People with age >60 years Should the solution be disabled-friendly?

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Data Visualization Feedback Software Product Research Customer Feedback 52

Userpilot

MAY 19, 2019

We have years of experience in SaaS, UX, and product adoption. We have very high standards when it comes to software, and so we took every factor, including price, customer service, and usability, into account. Then, in 2013, Appcues came along and changed everything. We always think a good blog is a sign of a good company.

Analytic Tools 40

Analytic Tools Data Visualization User Testing Customer Experience 40

UX Studio: Product Management

FEBRUARY 26, 2019

Later, as software became more and more important, Ideo turned to interaction design. Acclaimed for the sleek design of their website, Telepathy also runs a blog which attracts 300,000 readers a month. We call it uxfol.io, and UX designers have made it a popular online portfolio platform.

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UX Data Visualization Research Software Analytic Tools 80

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

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Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Userzoom

AUGUST 6, 2019

In the following video and transcript of their talk at BetterUX London 2019 , Katja and Pietro discuss how they democratized UX and took a journey towards a corporate UX majority, by running two concurrent teams: Team Hive, which is focused on the development of design systems, and Team Swarm, focused on user research and insights.

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User Testing Product Research Presentation Research Software 101