Sachin Rekhi

FEBRUARY 16, 2020

Slack - We Don't Sell Saddles Here, written by Stewart Butterfield in 2013. Instead, we must go back to the age-old mantra that a picture is worth a thousand words and provide a visual representation of what the future could look like if we are successful. Design: Customer Discovery Insights. Vision: Product Walkthrough.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Userpilot

APRIL 24, 2024

companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. What AI tools you can use. It also enhances their decision-making processes and provides insights necessary to personalize customer experiences , like onboarding flows for greater satisfaction and loyalty.

Analytic Tools 96

Analytic Tools Feedback Software Data Visualization Reporting Tools 96

Intercom, Inc.

FEBRUARY 6, 2020

And so in 2013, the marketplace launched Udemy for Business with an eye on acquiring corporations alongside the nearly two million learners they had at the time. Just look at the world of marketing: there are now more than 7,000 tools , up from a mere 150 in 2011. Udemy has their own version for instructors: Marketplace Insights.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Product Talk

MARCH 16, 2022

Visualizing discovery work with an opportunity solution tree has been a game-changer for both me and the teams that I work with. It’s a simple visual that packs a lot of power. Since 2013, Product Talk has helped teams do exactly this. Prototyping and A/B tests are invaluable tools in our toolbox. Tweet This.

Research Software 316

Research Software Product Research User Testing Data Visualization 316

Indicative

DECEMBER 16, 2020

The app was acquired by Match.com in 2013, but it was the intervening years that gave Jeremy the inspiration for Indicative. That tool was the genesis for Indicative today. As Jeremy explained, “[Indicative’s] vision is to be able to provide tools so that any product manager can use data to inform those decisions.”.

Data Visualization 127

Data Visualization Analytic Tools Wireless Customer Experience 127

Mind the Product

JANUARY 3, 2020

The accessibility of digital content is often an afterthought, but every user deserves to have convenient access to services. This is how we’ve adapted our iTaxi ride-hailing app for the visually impaired and blind. We launched in 2013 and redesigned the app in early 2018. It was a big decision for us. The iTaxi app.

Data Visualization 203

Data Visualization User Testing Customer Experience Product Research 203

Product Management Unpacked

MARCH 12, 2019

The number of women in a group predicts effective problem solving abilities of the group as a whole, according to MIT, CMU and Union College research. Catalyst Reports brings this finding to a corporate context — companies with more women in leadership positions show increased Corporate Social Responsibility.

Reporting Tools 214

Reporting Tools Research Software Product Management Product Manager 214

Intercom, Inc.

DECEMBER 10, 2019

Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat. But we didn’t necessarily have full control of those outcomes, nor were we entirely able to predict them. How confidently can we predict the increase in retention, for instance? First some context. As we scaled, that had to change.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Product Innovation Educators

OCTOBER 2, 2023

This is a simple and effective tool for increasing innovation by orders of magnitude in an organization. Around 2013, a serial entrepreneur named Mark Randall sold his startup to Adobe and joined Adobe. It shouldn’t be perceived as just another tool coming from management. [18:46] They bring the sponsor data.

Data Visualization 319

Data Visualization Startups Naming Product Research 319

Iteratively Blog

MARCH 15, 2020

As folks who constantly deal with data, finding the right resources to refer in times of need is a challenge. Additionally, if you simply Google the phrase, ‘data analytics resources’, you will be overwhelmed. 1 The Data Science Roundup by Fishtown Analytics. It’s compiled by Tristan Handy from Fishtown Analytics.

Data Visualization 101

Data Visualization Analytic Tools Research Software Technical Review 101

The Product Guy

JANUARY 8, 2019

His product called HERE Geovisualization enables developers and businesses to create rich visualizations of geo-referenced data of any size on top of maps. Originally from Tajikistan, Sherzod moved to Germany back in 2013 to pursue his MBA. Sherzod is a Product Manager at HERE Technologies in Berlin, Germany.

Product Research 354

Product Research Customer Experience Weak Development Team Agile 354

Userpilot

OCTOBER 1, 2021

For SaaS companies who want to make sure their customers hit the ground running, it's difficult to avoid the subject of new user onboarding tools. But with such a saturated market, which tool should you choose? Why you need a user onboarding tool instead of doing it all yourself. But how do you know which tool to choose?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 98

Mind the Product

SEPTEMBER 16, 2019

In 2013, I joined Google Helpouts , an online service that connected consumers with experts through chat and video. Predictably in retrospect, Google Helpouts was met with crickets, and Google pulled the plug on it in April 2015. I know all too well how it feels to build it and see that they do not come.

User Testing 164

User Testing Product Research Data Visualization Customer Experience 164

Intercom, Inc.

MAY 22, 2019

Deepa Subramanian (a graduate of Harvard Law School and a veteran of Salesforce) set out to improve businesses’ understanding of the customer voice by co-founding Wootric , a platform that offers a range of feedback collection and analysis tools to help teams gain deeper, more relevant insights into their users’ desires and complaints.

Feedback Software 199

Feedback Software User Testing Analytic Tools Research Software 199

The Product Coalition

OCTOBER 6, 2020

Jared Feldman, Founder & CEO of Canvs At a fireside chat at Meetup HQ in New York City, Jared sat down with Greg Battle , Chief Product Officer at finance intelligence company, Laso to discuss Canvs products, the world of qualitative analytics, and what it takes to build a business dedicated to understanding the power of empathy.

User Testing 148

User Testing Data Visualization Product Research Research Software 148

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. They usually come with robust analytics and reporting features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JULY 10, 2023

Uncover the tools available for effective consumer-generated marketing and learn how to utilize them in your own initiatives. Product managers have the unique opportunity to extend their software products, integrate with external tools, and organically grow the product’s audience. What is consumer-generated marketing?

User Testing 112

User Testing Feedback Software Analytic Tools Data Visualization 112

Userpilot

NOVEMBER 23, 2023

There’s no data indicating that AI might steal your job. You can either use AI models trained on generic data, like OpenAI, or custom models trained on your own data. Training your own model requires access to data and technical resources but could be a true differentiator in the market.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Pragmatic Marketing

MAY 14, 2019

Preparing You for the Data Revolution. We’ve been talking a lot lately about the importance of understanding the impact data science is having on businesses. There is more data created every day than at any other point in history, and it’s only going to increase. And last year, LinkedIn reported that the U.S.

Data Visualization 70

Data Visualization Artificial Inteligence Reporting Tools Certifications 70

Intercom, Inc.

MAY 17, 2018

Today, Bob is President and CEO at The Re-Wired Group , a consultancy that’s helped develop more than 3,500 products and services. For larger companies to best utilize JTBD, you have to filter buyer behavior into quantitative data sets. It’s almost like theory development, to understand how to look at big data.

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Intercom, Inc.

MARCH 22, 2018

Fast forward to today, and Eventbrite is the world’s largest self-service event ticketing and registration platform – processing more than 3 million tickets each week. Going back a bit, Brian was a co-founder at SkillSlate, a local services marketplaces similar to Thumbtack. We raised a $1.5-million How has it changed?

Analytic Tools 189

Analytic Tools Reporting Tools User Testing Data Visualization 189

The Product Coalition

AUGUST 9, 2020

Since its establishment in 2013, it has been providing best-in-class website development, web app development, and mobile app development services for startups, small businesses, and enterprises worldwide. Since 2004, the company has delivered services for startups and already world-famous brands. El Passion Min.

Analytic Tools 148

Analytic Tools Research Software Software Developers Software Development 148

The Product Coalition

AUGUST 12, 2020

Adam Gibson, Cofounder of Deeplearning4j and Skymind Though he currently heads up AI as part of Konduit, Gibson is most well known for creating the Eclipse Deeplearning4j (DL4J) framework in 2013. The models run on Konduit Serving, and business metrics are monitored through a custom dashboard.

Reporting Tools 107

Reporting Tools Research Software Artificial Inteligence Data Visualization 107

Intercom, Inc.

OCTOBER 27, 2022

Back in 2013, the entrepreneur founded and single-handedly organized B2B Rocks , a SaaS conference that today gathers over 1500 founders, investors, and industry leaders. In today’s episode, we welcomed Alex into our offices to chat about his love for SaaS, the challenges of starting a business, and the future of data collection.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

The Product Coalition

MARCH 15, 2021

It’s really hard to make predictions about what will happen in 2021, but we may surely say what technologies will remain at the peak of fame and will be used everywhere in front end development app. The library was firstly used in the Facebook news feed in 2011, then in Instagram in 2012, and in 2013 the code was opened for everyone.

Development 187

Development Data Visualization Framework Technology 187

The Product Coalition

SEPTEMBER 17, 2020

In 2013, Norman updated and expanded his book to be more inclusive of digital products and services, to reflect the shift from hardware to software. The UX Honeycomb Peter Moreville created a brilliant visualization of the seven essential aspects of great UX. It’s about more than just ‘did the product solve my problem?’

UX 174

UX User Testing Product Research Research Software 174

Userpilot

MARCH 6, 2020

Sophia Benhaddou – Managing Partner and Product Manager at Excelway – – online meeting facilitation tool suite. Olga Springer – Product Manager / Product Owner at SentiOne – a social media listening and internet monitoring tool. Women in SaaS. Women in Product. So I’m the PM and founder of Excelway.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Alchemer Mobile

APRIL 28, 2020

Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. Because they were listening to the data and monitoring their customers’ behavior, they were able to be proactive in this time of turbulence. PaultheBanker (@PaultheBanker_) April 22, 2020.

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

freshtrax

JUNE 11, 2019

133 billion USD) in 2013 to 14,899 billion yen (approx. NTT Data Corporation. ?914.9 Japan’s market share has drastically decreased as a search engine service from roughly 50% to 30% and as an auction service due to the rise of new services like Mercari. NTT Data Corporation. ?1,614.8 NTT Data Corporation.

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97

Mind the Product

DECEMBER 13, 2018

Highlights include nine years at O2, where he was product manager for a number of services during the early growth of smartphones, apps and mobile data, and also launching Rackspace’s cloud hosting products in UK and EMEA. Prior to this, Tom was co-founder of the UK’s Government Digital Service, part of the Cabinet Office.

Analytic Tools 152

Analytic Tools Research Software Data Visualization Government 152

The Product Coalition

SEPTEMBER 4, 2023

When Microsoft was building a new version of Windows back in 2013, the meteoric rise of smartphones was all the rage and getting all the attention. For sound decision-making, it is important to have diverse and inclusive data in place that does not rely on customer requests alone.

User Testing 148

User Testing Customer Feedback Vision Customer Experience 148

Mind the Product

MAY 10, 2018

To keep both unskilled and skilled users hooked, products need to make use of techniques such as: Continuous user training through on-screen visuals and tutorials. They have jumped from using traditional landlines to mobile devices thanks to the proliferation of cheap handsets and data plans. Image Courtesy: Live Mint.

Feedback Software 149

Feedback Software Data Visualization Weak Development Team Customer Experience 149

Indicative

MAY 20, 2021

As the data warehouse (or lake) is increasingly becoming the center of data-led organizations, the case for behavioral data continues to grow. Behavioral data is a high-fidelity, machine-readable record of how your customers interact with your product or service. Thu, Jun 3, 2021 | 12pm EST | 5pm BST.

Data Visualization 59

Data Visualization Webinar Analytic Tools Consulting 59

Mind the Product

MARCH 23, 2017

In 2013, the Bank of England scaled back the rules and regulations involved in starting a bank. For some banks this isn’t possible for statements older than 3 months because when online banking started, storing data was expensive and it’s now equally expensive for them to rectify that problem!

Banking 156

Banking Technical Review Customer Experience Systems Review 156

freshtrax

JULY 16, 2019

In recent years, venture capitalist (VC) investments for domestic businesses have grown 8 times larger than it was in 2013. A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service. is a real estate, hospitality, and service startup, originally focused on the real estate industry.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Userpilot

JUNE 4, 2021

See the example of an email marketing tool onboarding below. Walkthrough software are tools that help you create interactive walkthroughs for your SaaS. Most walkthrough software are usually low-code or no-code tools so you can use to build interactive walkthroughs without any coding skills. Getanewsletter product tour.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Software Review 98

Userpilot

SEPTEMBER 16, 2024

Summary of a market development strategy A market development strategy is a growth strategy that aims to introduce existing (or new) products or services to new markets. Conduct market research using surveys, behavioral data, interviews, and industry analysis to identify new growth opportunities. What is a market development strategy?

Research Software 105

Research Software Analytic Tools Feedback Software Data Visualization 105