The Product Coalition

JANUARY 20, 2020

Startups and big businesses all over the globe use explainer videos to introduce their products, services, or tell about their brands creatively. Explain Ninja has become a choice of startups and world-famous brands, such as Pipedrive, Codio, MyTaxi, Swiss Fin Lab, Boostation, Plato, Young Alfred, and plenty of others.

Research Software 78

Research Software Feedback Software User Testing Product Research 78

The Product Cafe

MARCH 22, 2023

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. i.e. a design spec needed to be shared - bamb the dev added it; when the team was struggling to dig into older messages - there was a search tool (which now has some really cool copies.

ChatGPT 52

ChatGPT Product Research Customer Experience Document 52

Userpilot

MAY 5, 2021

Behavior-responsive messaging. Let’s take a look at the most important features Pendo suite has to offer for user onboarding workflow creation: Walkthroughs and targeted messaging. Pendo was founded in 2013 in Raleigh, North Carolina, by several ex-employees of Google, Cisco, and Red Hat. Behavior-responsive messaging.

Analytic Tools 52

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 52

UX Studio: Product Management

JULY 12, 2021

Our agency was founded in 2013, and since then, we grew into a team of forty motivated designers and researchers who strive to make our digital world better and design products people love to use. Founded by Kyle Dutka and Tom Collver in 2013, pb+j is a Toronto-based eCommerce web design company. Emizentech.

Research Software 92

Research Software Data Visualization Feedback Software Analytic Tools 92

Gainsight

JULY 11, 2023

Within several months, I noticed they had the same problem I had in my startup but at a significantly greater scale and cost. Northpass was born in November 2013, just eight weeks after my wife and I welcomed our first child. That winter, I got to work building a startup company and a startup family.

Education 40

Education Vision Customer Experience Differentiation 40

The Product Guy

JANUARY 8, 2019

We had no clue about what “Lean” or “Agile” or even “Startup” essentially meant, but we spent most of our time out in the streets talking to our customers. We refined the message and added features important for our partners and users. Originally from Tajikistan, Sherzod moved to Germany back in 2013 to pursue his MBA.

Product Research 141

Product Research Customer Experience Weak Development Team Agile 141

UX Studio: Product Management

OCTOBER 2, 2023

Since the foundation of UX studio by Dávid Pásztor in 2013, we’ve rapidly grown into one of the best digital design companies. Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. Their impressive portfolio includes startups and well-known brands from various industries.

Research Software 65

Research Software Data Visualization User Testing Technical Review 65

Mind the Product

MAY 25, 2018

2013 – Launch as Yimby. This forced us to think and act more like a startup, with JustGiving’s CEO in the role of angel investor – and we knew funding would be cut if we didn’t produce results. The Yimby homepage, 2013. The MVP in 2012 (and the world’s first fully responsive crowdfunding website).

User Testing 116

User Testing Weak Development Team Onboarding KPIs Customer Experience 116

Sachin Rekhi

FEBRUARY 16, 2020

Slack - We Don't Sell Saddles Here, written by Stewart Butterfield in 2013. In early-stage startups, product managers are often responsible for executing all of their own customer research, while in larger organizations product managers often work closely with designers, UX researchers, or product marketers to accomplish this.

Data Visualization 217

Data Visualization Product Research User Testing Reporting Tools 217

Intercom, Inc.

MAY 25, 2022

Today, there’s a relentless message coming from every VC who’s old enough to own their very own Substack, and it is, “Cut and raise, and cut, and raise, and when you’re raising, raise money for me.” ” So rather than be yet another bad bull’s message, we wanted to be practical.

User Testing 138

User Testing Product Research Roadmap Customer Experience 138

The Product Coalition

MARCH 8, 2019

Quick Background on Product Hunt Product Hunt was created in 2013, and was made to be a place for people to share cool new products with each other (hence the ‘hunting around’). I also shared on Facebook, LinkedIn a similar message. Changed the share message from ‘I’ to ‘We’. What would I have done differently?

Feedback Software 60

Feedback Software Technical Review Software Review Systems Review 60

Andrew Chen

DECEMBER 10, 2018

Dear readers, I’m often asked- so what kind of startups are you investing in at Andreessen Horowitz? The most exciting new technologies coming around the corner, and how to evaluate them for producing new startups. This is such an indirect way for Google to tell their message, and to engage us in their products.

User Testing 40

User Testing Startups Technical Review Customer Experience 40

UX Studio: Product Management

SEPTEMBER 16, 2021

Apart from working with established brands and startups, we assess the expertise of various companies and create our independent rating list of trustworthy design companies. UX studio was founded by a UX design ambassador and TEDx speaker, David Pasztor, in 2013. Our client portfolio is rich and diverse. Goodpatch .

Research Software 59

Research Software User Testing Analytic Tools Feedback Software 59

The Product Coalition

SEPTEMBER 2, 2019

It was launched in 2011 and went broke in 2013 because people didn’t buy the product. It precisely describes the core of the concept and partly explains the startup curve model. The most important aspect of custdev is that it helps to find customers and create a product and messaging specifically for them. How about Google Wave?

User Testing 60

User Testing Customer Feedback Product Research Customer Experience 60

Business of Software Conference

SEPTEMBER 17, 2018

He gave a talk with Chris Spiek at BoS USA 2013 called ‘Uncovering The Jobs-To-Be-Done’, which remains one of our most watched talks of all time. Rich has been ‘the product guy’ at 6 startups, and now runs his own consulting business. 4 // David Cancel. 6 // Tania Katan.

Fractional CTO 56

Fractional CTO CTO Healthcare Events 56

Gainsight

FEBRUARY 2, 2024

A marketing professional may get excited about creating an email campaign through an email software solution, for example, but she will be very excited when they improve their conversion rates after a simple change to the message. It’s not surprising that the first customer trainer at many SaaS startups is the founder of the company.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

APRIL 22, 2019

Rick started Guru in 2013, after successfully founding Boomi (a cloud integration and data management company) and selling it to Dell. Rick : Guru was born out of a pain I personally lived at my last startup, Boomi, which I started back in 2000. I then stayed with Dell for three years, and left to start Guru in 2013.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

Userpilot

MAY 19, 2019

Then, in 2013, Appcues came along and changed everything. To put it as simply as possible: We make sure the right user sees the right message at the right time. An example would be a message announcing a new feature and asking the user to try it out. Incidentally, you can check out our list of top WalkMe competitors here.].

Analytic Tools 40

Analytic Tools Data Visualization User Testing Customer Experience 40

Business of Software Conference

JULY 26, 2016

Matt Wensing: 1 Startup In 10 Years vs 1,000 Startups in 10 Minutes. Claire Suellentrop: Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging. Nilan Peiris: Building A High-Growth Startup Sustainably. Eric Ries: The Startup Way. Why My Second Startup is Different.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

UX Studio

JUNE 30, 2023

1 – UX studio About Our Agency Dávid Pásztor founded UX studio in 2013. Startups and new businesses can rely on their expertise. Such as Mercedes Benz, Google, and Stanford University as well as numerous startups in Silicon Valley and beyond. Let’s dive in and explore what makes each of them stand out from the rest.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

FEBRUARY 17, 2021

This worldwide event kicks off in London to assemble the largest gathering of PMMs from the world’s largest companies and most exciting startups in London to share success stories, experiences and challenges. What: This event brings together senior product leaders from the world’s largest companies and most exciting startups in London.

Research Software 98

Research Software User Testing Product Research Analytic Tools 98

Business of Software Conference

MARCH 30, 2021

And there were lots of conferences for startups and lots of conferences for people that were raising funds and IPO going and all sorts of crazy old things. Possibly my favourite, possibly 2013 was really lovely in many, many respects. So don’t message me that – hopefully people left me birthday messages.

Feedback Software 52

Feedback Software Weak Development Team Events Customer Experience 52

Andrew Chen

MAY 28, 2019

You can follow and message Li on Twitter if you have thoughts about the piece. I’m looking for startups that can change the game there. We’re interested in investing in the next wave of consumer products and startups coming into the ecosystem, and that includes the audio ecosystem. It was originally published on a16z.com.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

UX Studio: Product Management

FEBRUARY 26, 2019

Founded in 2013 to become a world-class digital product design agency, UX studio provides each client small teams of designers and researchers. HBO and T-mobile count among UX studio’s best-known clients, but we have also worked with dozens of fast-growing startups. Loose Slack messages just annoy them!

UX 80

UX Data Visualization Research Software Analytic Tools 80

Userpilot

SEPTEMBER 8, 2021

You might also read in-app messages that you received from your customers giving you direct feedback on which features they liked the most. The launch of Appcues in 2013 completely transformed the product tour software landscape. Every SaaS startup has to begin somewhere. Userpilot starts at $249 per month for up to 2500 MAUs.

Analytic Tools 95

Analytic Tools Feedback Software Onboarding KPIs Software Review 95

Userpilot

JULY 26, 2021

This is about showing the right user the right message at the right time in their user journey. However, Appcues has been around since 2013 and is a little behind on their offering, unlike the newer and more affordable Userpilot. This is an interview with Joe Thomas, the CEO and Co-founder of Loom, a convenient video messaging tool.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Userpilot

JULY 13, 2021

When Appcues first came out in 2013, it completely transformed the potential for non-technical product marketers to build interactive walkthroughs. Every SaaS business has to start somewhere, and we startup veterans know very well that budgets are often low in those early days. Get a demo today!

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Business of Software Conference

MAY 21, 2020

The best candidates they have their pick of where to work and it’s really hard for small startup to compete. So, against this calibre of competition how does a small startup managed to remain competitive? We copied this approach from Mikey Trafton who talked about in his 2013 BoS talk and it has been really successful for us.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

MAY 14, 2018

Messaging: Ignore at your peril. As marketers we’re always yearning to understand how consumers want to engage, and increasingly, that’s through the personal, real-time, device-agnostic medium of messaging. 10 minutes: The average daily time US consumers spent in a messaging app in 2017 was 10 minutes, up 15.2% Engagement.

User Testing 223

User Testing Research Software Artificial Inteligence Marketing 223

Intercom, Inc.

JUNE 19, 2019

Twilio, I need it for text messages. For example, when you hover over a message in Slack, there’s a three-dot button where there are more options to take an action on a message, which means if I want to send a message to Jira, I can do that. Again, as I mentioned, this was my job back in 2011, 2012, 2013.

Marketing 217

Marketing User Testing Weak Development Team Product Research 217

Intercom, Inc.

MAY 12, 2020

You can send messages and reply to people and talk and tag conversations and so on. So how do you design good ways for people to send messages at the UI level? What I mean by that is, obviously when I used to sit down with customers who would use our inbox or our messaging features, it was 2013 and Intercom looked a lot different.

User Testing 173

User Testing Product Research Customer Experience Customer Feedback 173

Intercom, Inc.

MAY 17, 2018

Des: For business owners, startup founders, and anyone from designers to product folks, JTBD is a way to understand the situations and motivations that would trigger your would-be customers to evaluate your product. I constantly see software folks, people building startups, struggling to know where to stop. Why does he want it?

User Testing 202

User Testing Customer Experience Reporting Tools Research Software 202

Intercom, Inc.

MARCH 22, 2018

Adam: What was Eventbrite like when you joined back in January 2013 comparted to today? Adam: You mentioned your startup SkillSlate, which was acquired by TaskRabbit. Adam: Often we’ll see startups build their growth team through a single function, like marketing. How has it changed? We’re now pushing towards 900.

Analytic Tools 189

Analytic Tools Reporting Tools Data Visualization User Testing 189

Intercom, Inc.

AUGUST 25, 2022

” And I learned that when you confront your worst fear, particularly in an early startup, it will never haunt you again because you’ve confronted it. I didn’t have a desire to do another startup. In fact, I asked another contemporary of mine, another media startup founder, for permission not to do it again.

Reporting Tools 208

Reporting Tools Feedback Software Artificial Inteligence Data Visualization 208