Mind the Product

MAY 25, 2018

After the 12-week build, a team of three was tasked with validating and growing the product: myself, and two talented marketers. This forced us to think and act more like a startup, with JustGiving’s CEO in the role of angel investor – and we knew funding would be cut if we didn’t produce results. The Yimby homepage, 2013.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Userpilot

NOVEMBER 17, 2021

5 products. Several recognitions, including The Economic Times Startup Award as the 2021 Bootstrap Champ. In 2013/2014, the company began scaling rapidly and moved to India to accelerate its growth. “By 2013/2014, I realized there’s a big opportunity in this industry. 2,000+ customers. Presently, Kovai.co

Customer Experience 98

Customer Experience User Friction Enterprise Document 98

Intercom, Inc.

JULY 21, 2022

What started as a series of interviews by co-founder Des Traynor soon bloomed into hundreds of episodes where we explore how businesses are driving growth through customer relationships and how to build successful products at scale. Here’s Rachel. For Slack, that was clearly the engineering and dev communities, who love new tools.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Mind the Product

APRIL 18, 2017

Josh led Greylock’s investment in SmartThings (acquired by Samsung in 2014) and Jelly (acquired by Pinterest in 2017). Caitlin Kalinowski, Head of Product Design Engineering, Oculus. Josh currently serves on the boards of Medium, Discord, Musical.ly (observer), Life On Air (makers of Houseparty), and Operator.

Research Software 89

Research Software User Testing Customer Experience Workshop 89

UX Studio: Product Management

OCTOBER 2, 2023

Our journey has led us to partner with startups and enterprises in more than 250 projects worldwide. The digital design company has collaborated with tech startups, software development companies, and various businesses and brands to bring ideas to life. Their services include UX/UI Design, Product Strategy, and Full-Stack Development.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Department of Product

MAY 22, 2020

Why Product Features Matter Product strategy, features and the value chain What outcomes are you trying to achieve? How does what we’re building align with the wider strategy of the business? At the time, back in 2014, this was so much easier than having to navigate around using Google Maps.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Roadmunk

DECEMBER 21, 2017

They’re a startup success story that you don’t hear too often. Marc: I’m one of the founders of Hotjar, and we started back in 2014. This early-access list launched in July of 2014 and by August we already had close to 20,000 emails. Early on, before we actually worked at Hotjar, all the founders were makers.

Feedback Software 55

Feedback Software Analytic Tools User Testing Customer Feedback 55

Usersnap

AUGUST 12, 2024

Employee Experience Suite: Costs depend on employee count and include full or partial coverage options, providing AI-driven analytics to improve engagement and productivity. Strategy & Research Suite: Pricing is interaction-based, including survey responses and video feedback, designed for in-depth research and strategic insights.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

UX Studio: Product Management

JULY 9, 2021

We work with companies of any size from many industries: Growing startups to well-known companies such as HBO, Google, Netflix, or the United Nations World Food Programme. London-based strategic digital product and service design consultancy with over twenty years of experience. Super User Studio.

Research Software 52

Research Software UX User Testing Product Research 52

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

Mind the Product

NOVEMBER 19, 2019

Fewer than 10% of startups survive and grow into large companies and, for every time growth is done right, there are 100 ways it could have been done wrong. Here, I’d like to share the lessons I’ve learned from my years working as a product manager, focused on growth. As a young startup, we celebrated this milestone.

User Testing 158

User Testing Customer Experience Onboarding KPIs Branding 158

The Product Coalition

AUGUST 23, 2023

A product roadmap is, therefore, more than a checklist of features and timelines. It’s a strategic document communicating the ‘why’ behind your product. They focused relentlessly on creating an intuitive, visually appealing product that integrated seamlessly with other tools and streamlined communication.

Weak Development Team 148

Weak Development Team Customer Experience Technical Review Customer Feedback 148

Intercom, Inc.

FEBRUARY 7, 2019

I spent about six years there – mostly running YouTube products. Then I left Google in 2014 to start Coda. How has that transition been for you, going from the giant company that is Google back to the early-stage startup that is Coda? Tell me, though, what’s the underlying product strategy at play here?

Feedback Software 171

Feedback Software Reporting Tools User Testing Data Visualization 171

Business of Software Conference

JULY 26, 2016

Matt Wensing: 1 Startup In 10 Years vs 1,000 Startups in 10 Minutes. Rahul Vohra: The Product-Market Fit Engine. Nilan Peiris: Building A High-Growth Startup Sustainably. Eric Ries: The Startup Way. Jon Reynolds: Riding the Swiftkey Rocket Ship from Startup to Acquisition. Why My Second Startup is Different.

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback Customer Experience 70

Tyner Blain

JANUARY 8, 2017

When it comes to developing a product strategy – or even making decisions about how best to create a product, one of these assumptions is likely to be what causes us to fail. Laura Klein spoke at the Lean Startup Conference about identifying risky assumptions and her talk was published in Dec 2014.

User Testing 40

User Testing Weak Development Team Product Research Workshop 40

Business of Software Conference

JUNE 19, 2020

And then I jumped into the startup fray because I’m just a glutton for punishment. And in the 2014 version there was only like 400 companies on it. But the basic point here is that software is just you know exploding because it’s easier and easier quote unquote to build a product hard to build a great product still.

Analytic Tools 52

Analytic Tools Data Visualization Research Software User Testing 52