Alchemer Mobile

MAY 14, 2020

Mobile apps in the Media category have experienced an uptick in traffic these past few weeks and months as people scramble to get their hands on the latest news regarding coronavirus. Why is your app rating decreasing? Download the 2020 Mobile App Engagement Benchmark Report for Media Apps. Average app review volume.

Research Software 208

Research Software Feedback Software User Testing Customer Feedback 208

The Product Guy

MAY 21, 2020

I’ve been visiting my sister in Boston in October 2016 and saw a volunteering opportunity at the Machine Learning conference. My network is a great learning support system. You get expert feedback on your work. Teaching each other, helping do a better job or giving feedback are a few examples of this. Where to start.

Product Management 468

Product Management Product Manager Management Management 468

Product Innovation Educators

JULY 18, 2022

Today we are exploring technology-driven vs. market-driven innovation. There are times that a technology comes first and later a problem associated with a market need is found that the technology addresses. Some of our products are market-driven and some are technology-driven. I want to set up the topic for us a bit.

Research Software 284

Research Software Feedback Software User Testing Marketing 284

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Intercom, Inc.

SEPTEMBER 23, 2020

Our first customer messaging solution. In 2016 we released Smart Campaigns , which addressed the same problem of message orchestration. When describing the process of creating their campaigns, many customers mentioned that they start by planning out their orchestration visually in digital tools or on a physical whiteboard.

Messaging 232

Messaging User Testing Feedback Software Customer Feedback 232

UX Planet

MARCH 15, 2025

However, to fully capitalize on this potential, Pinterest must continuously evolve its personalization strategies, addressing existing gaps and embracing cutting-edge technologies. This isnt just another recommendation algorithm; its a common vocabulary that ensures consistent personalization across the entire platform.

Product Research 95

Product Research Data Visualization Feedback Software Analytic Tools 95

The Product Guy

OCTOBER 11, 2019

So as a PM, your responsibility is not to ask for resources when you think you have to many things to do, you have to consider a whole new complex system to make sure your request is actually something management is not aware of. Don’t be the kind of person that only brings problems and no solutions. Team allocation scenarios.

CTO Coach 319

CTO Coach Reporting Tools Feedback Software Analytic Tools 319

Userpilot

MARCH 6, 2020

As a team supporting diversity and women in tech – we decided to use the International Women’s Day as an opportunity to showcase some of the best talent in the industry – and interviewed the top female Product Managers, Product Owners and SaaS founders and CEOs. Women in SaaS. Women in Product.

Research Software 133

Research Software Analytic Tools Feedback Software Reporting Tools 133

Product Innovation Educators

AUGUST 12, 2016

1) Nurturing luck through collaboration and feedback. (2) Num 1 problem for product managers and innovators – falling in love with your solution. Read more at https://leanstack.com/love-the-problem-not-your-solution. Tools product managers use. 1) Be prompt with feedback. (2) 2) Optimizing for states of flow. (3)

Data Visualization 122

Data Visualization Feedback Software Analytic Tools Customer Feedback 122

Mind the Product

DECEMBER 28, 2016

2016 has been a year when the craft of product management grew, evolved, and matured at a staggering rate! Todd Lombardo ran our (hugely popular) design sprint workshops in 2016 and, although they are a powerful tool, they’re not appropriate for all situations! When NOT to Design Sprint. We asked C.

Feedback Software 119

Feedback Software Data Visualization Customer Feedback Agile 119

Product Management Unpacked

MARCH 5, 2019

An October 2016 survey by the organization, Mind the Product, asked the question “ What’s your #1 single biggest product management challenge right now?” and it was clear the primary challenge on most product managers’ minds is setting roadmap priorities without real market feedback. An Overview of Product Enhancement Requests.

Reporting Tools 176

Reporting Tools Research Software Feedback Software User Testing 176

Userpilot

AUGUST 8, 2024

Crafting a winning product strategy is crucial for SaaS success, and finding the right product strategy example can provide all the inspiration you need. This article provides concrete examples of different product strategies employed by SaaS companies. There are 11 main product strategy examples in SaaS today.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Product Strategy 105

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). This has been my ironclad rule since 2016, at three hypergrowth companies, while PMing multiple teams at once. “Fairness” isn’t coming.

Product Research 112

Product Research Product Management Product Manager Reporting Tools 112

Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard.

Finance 147

Finance User Testing Feedback Software Research Software 147

Userpilot

MAY 27, 2025

OpenAI: B2B Growth, Lifecycle As part of the Growth team, you’ll be at the forefront of bringing OpenAI’s technology to the world. We aim to make our innovative tools universally accessible, transcending geographic, economic, or platform barriers. Who would be a bad fit for this job? How can Som benefit your company?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Stewart: Thinking back to Dribbble in its earliest days, it was fundamentally a place for designers to post work in progress and get feedback.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. Use in-app Checklists to guide your users.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Revulytics

SEPTEMBER 7, 2017

But even with the cloud’s increasing pervasiveness, on-premise software will not disappear. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. SaaS and you’ll gather plenty of anecdotal evidence to that end. But even new enterprise software buyers are investing in on-premise software.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

UX Planet

JUNE 1, 2025

Over time, it has evolved from a simple set of metrics into a comprehensive system for understanding user behavior at each stage of the product journey PostHog,2023. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Userpilot

JULY 13, 2021

The UI of your SaaS needs to leave a lasting impression on your users, which is why we’ve compiled a list of 11 top UI designers for you. The list is based on what SaaS owners are recommending in several popular Facebook groups. It takes just one clunky UI element to drive someone away from your site or app. 2: Hatchly. #3:

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Alchemer Mobile

APRIL 21, 2020

Do you want to know how your mobile app engagement data compares to others in your industry? We published six new research reports today – each industry-specific guide reveals exclusive benchmark data gathered from more than 800 mobile apps with 5,000+ active users. Average app review volume. Average app ratings.

Travel 147

Travel Finance Research Software User Testing 147

The Product Guy

DECEMBER 4, 2017

In the education-technology sector, there is one hard-set deadline. It was to create a new online education platform and then transition the newest versions of digital product offerings into that platform. All of this must be launched before the 2016 back-to-school season. The goal was two years in the making.

Roadmap 252

Roadmap Feedback Software Reporting Tools Seminar 252

Intercom, Inc.

JULY 21, 2022

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? For Slack, that was clearly the engineering and dev communities, who love new tools. We use a multi-touch attribution system. They had occasional advertising here and there.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Intercom, Inc.

FEBRUARY 10, 2022

The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Almost half of support teams are slowed down because their tools aren’t integrated. Check with your team to know their pain points and use tools that allow for the most integrations.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211

Userpilot

SEPTEMBER 15, 2023

How concept testing can help: You can gather feedback about a new UI design with a survey showing an image of the wireframe design. To ensure they’re suitable, you can ask users for feedback on new website designs before they launch. Get feedback on different messaging and ads to find which resonates.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Product Talk

AUGUST 4, 2021

This need is what led me to think about and design the opportunity solution tree. When I finally wrote about the opportunity solution tree (back in 2016), I knew that it was a big enough idea that I would need to write a book about it. This gave me a great feedback loop to measure the efficacy of my content.

Product Research 299

Product Research Books User Testing Feedback Software 299

Product Takeoff

MARCH 19, 2019

The next step is to articulate a radical solution—a solution that would solve the problem if it could somehow exist, even if the product or service sounds like it’s straight out of a sci-fi story. Moonshot thinking starts with picking a big problem: something huge, long-held, or global in scale.

User Testing 207

User Testing Product Research Research Software Feedback Software 207

Product Innovation Educators

MAY 20, 2016

This is another look at how open innovation has evolved and the 12 principles to make it work for an organization…(1) purpose, (2) partner, (3) platform, (4) possibilities, (5) plan… Read what open innovation 2.0 Customer feedback is an important source of ideas for product managers. 4) Present your solution, and ask more questions. (5)

CTO Coach 124

CTO Coach Fractional CTO Customer Feedback User Testing 124

UX Studio

JUNE 25, 2019

Have you ever thought of designing apps for seniors? The 20-30–year-old, tech-savvy people who live in large cities and tend to download new and exciting apps make up our audience base.” They find them the easiest to reach out to – digital natives open to solving their issues with digital solutions. Here they go. Sound familiar?

Research Software 98

Research Software Feedback Software User Testing Product Research 98

Userpilot

AUGUST 3, 2022

Customers move through multiple channels and platforms while interacting with your brand. Increased purchase: According to a 2016 Nielsen Study , ads that elicit an above-average emotional response from customers enjoyed a 23% greater increase in sales than regular ads. Product Manager user persona example by Userpilot.

Research Software 98

Research Software Feedback Software Messaging Reporting Tools 98

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. Then how do we do the work to discover what are the right solutions that actually address those needs in a way that drives that outcome? How do we get our teams access to the right tools to quickly test assumptions? Can we get access to the right tools? This is the absolute best solution.

Product Research 321

Product Research User Testing Research Software Feedback Software 321

Userpilot

APRIL 8, 2022

Hint: it starts with user feedback. Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. Prowly collected feedback and found that the feature that helped them grow was a media database.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Userpilot

AUGUST 23, 2024

Drawing from his experience with some of the world’s fastest-growing companies like Microsoft and Vidyard, Wes now focuses on guiding SaaS companies (324+ till now) across the globe on how to harness their products as powerful tools for growth. In 2016, while at Vidyard, Wes launched a free product that changed everything.

Webinar 105

Webinar Analytic Tools Feedback Software Books 105

Userpilot

SEPTEMBER 20, 2021

It might seem ludicrous how many SaaS apps you can try for free these days. Product-led growth is a popular SaaS go-to-market strategy that uses the product itself to drive customer acquisition, activation, conversion, and retention. It’s called product-led growth.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Intercom, Inc.

FEBRUARY 15, 2018

When it comes to designing digital systems, there is always a risk of forgetting there will be humans involved and, as a result, making things more robotic than realistic. Here are five quick takeaways: Conversational design as a concept is about looking at human conversation as a model for all interactions with digital systems.

Research Software 198

Research Software Feedback Software Weak Development Team User Testing 198

Product Innovation Educators

AUGUST 5, 2016

4) Trouble capturing customer and market feedback on where the product is headed. Empathy is not just for Design Thinking – product managers need this tool too. Based on a survey of 4000 consumers this slideshow reveals the top-20 leaders in technology innovation. 4 signs your product work is lacking a clear product roadmap. (1)

Customer Feedback 121

Customer Feedback Product Management Product Manager User Testing 121

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. And over 50 % of software firms have daily new releases. You have highly dynamic mobile apps to e-commerce websites to cloud applications working on ‘Software as a Service’ model. New QA mindset.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85