Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. COVID-19 hit apps in the Finance category with a one-two punch, with heavy increases in usage as well as staggering drops in economic activity. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard.

Finance 147

Finance User Testing Feedback Software Research Software 147

Lenny Rachitsky

NOVEMBER 12, 2024

He’s an individual contributor (IC) PM who leverages AI tools and a suite of productivity systems to get more done with fewer resources (and management layers). This has been my ironclad rule since 2016, at three hypergrowth companies, while PMing multiple teams at once. Shower them with positivity.

Product Research 105

Product Research Reporting Tools Product Management Product Manager 105

Intercom, Inc.

APRIL 12, 2018

As the CEO of Dribbble, a global community and invite-only platform for designers to share and find work, Zack Onisko faces a unique challenge: how do you grow a gated product? Stewart: Thinking back to Dribbble in its earliest days, it was fundamentally a place for designers to post work in progress and get feedback.

Feedback Software 215

Feedback Software Analytic Tools Research Software Reporting Tools 215

Userpilot

SEPTEMBER 1, 2021

Looking for some SaaS Product Marketing examples you could implement to drive growth for your product ? There are some best practices you need to follow when it comes to a SaaS marketing strategy that works – it's not enough to simply copy-paste what other SaaS companies are doing. Use in-app Checklists to guide your users.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Product Takeoff

MARCH 19, 2019

The next step is to articulate a radical solution—a solution that would solve the problem if it could somehow exist, even if the product or service sounds like it’s straight out of a sci-fi story. Moonshot thinking starts with picking a big problem: something huge, long-held, or global in scale.

User Testing 207

User Testing Product Research Research Software Feedback Software 207

Userpilot

MAY 27, 2025

OpenAI: B2B Growth, Lifecycle As part of the Growth team, you’ll be at the forefront of bringing OpenAI’s technology to the world. We aim to make our innovative tools universally accessible, transcending geographic, economic, or platform barriers. Who would be a bad fit for this job? How can Som benefit your company?

Analytic Tools 52

Analytic Tools Research Software Feedback Software User Testing 52

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

Product Talk

AUGUST 4, 2021

This need is what led me to think about and design the opportunity solution tree. When I finally wrote about the opportunity solution tree (back in 2016), I knew that it was a big enough idea that I would need to write a book about it. This gave me a great feedback loop to measure the efficacy of my content.

Product Research 299

Product Research Books User Testing Feedback Software 299

Intercom, Inc.

JULY 21, 2022

Adam Risman , a former host of the podcast, asked Rachel what made that point when Rachel joined Slack in 2016 the right time to invest in growth marketing? For Slack, that was clearly the engineering and dev communities, who love new tools. We use a multi-touch attribution system. They had occasional advertising here and there.

Download 215

Download Feedback Software Data Visualization Customer Experience 215

Userpilot

AUGUST 3, 2022

The positioning strategy highlights your brand’s favorable position compared to the competition in concrete terms. Customers move through multiple channels and platforms while interacting with your brand. Identify your brand’s uniqueness through a positioning strategy. Pipedrive value proposition.

Research Software 98

Research Software Feedback Software Messaging Reporting Tools 98

Userpilot

SEPTEMBER 15, 2023

How concept testing can help: You can gather feedback about a new UI design with a survey showing an image of the wireframe design. To ensure they’re suitable, you can ask users for feedback on new website designs before they launch. Get feedback on different messaging and ads to find which resonates.

User Testing 105

User Testing Feedback Software Product Research Analytic Tools 105

Product Talk

SEPTEMBER 6, 2023

Let’s have feedback loops. We are wrapping our heads around it, we see the first positive impacts of it. Then how do we do the work to discover what are the right solutions that actually address those needs in a way that drives that outcome? How do we get our teams access to the right tools to quickly test assumptions?

Product Research 321

Product Research User Testing Research Software Feedback Software 321

Userpilot

APRIL 8, 2022

Hint: it starts with user feedback. Joanna founded and ran the Kolko PR agency from 2010 to 2016 where she noticed there was a need to automate the PR processes and there was no tool on the market to make that possible. Prowly collected feedback and found that the feature that helped them grow was a media database.

User Testing 98

User Testing Feedback Software Research Software Product Marketing 98

Mind the Product

DECEMBER 12, 2017

Having spoken at conferences twice this year on the subject of design and emotion, I was spurred into writing this post by the number of people who gave me positive feedback. We tend to remember the peak of the experience (whether positive or negative) rather than the end-to-end experience. Their customer service is horrendous.”

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. Adam: Rachel, you’re leading growth marketing at one of the fastest growing software companies of this generation.

User Testing 174

User Testing Marketing Research Software Customer Experience 174

Userpilot

SEPTEMBER 20, 2021

It might seem ludicrous how many SaaS apps you can try for free these days. Product-led growth is a popular SaaS go-to-market strategy that uses the product itself to drive customer acquisition, activation, conversion, and retention. It’s called product-led growth.

Analytic Tools 98

Analytic Tools Research Software Feedback Software Onboarding KPIs 98

Mind the Product

JULY 18, 2017

This is the first of two posts that deep dive on A/B testing, expanding on a talk I gave at Google Playtime 2016 in London. Rather than waiting for them to pop up we’ve found the best ones surface when the whole team is engaged with brainstorming solutions to specific problems, so we start with this. Talk through edge cases.

User Testing 195

User Testing Product Research Testing Feedback Software 195

Sachin Rekhi

FEBRUARY 16, 2020

Much of the literature that defines the role as the intersection of business, technology, and user experience isn't particularly helpful for practitioners who are left wondering what skills they need to learn versus the fine people they work closely with in actual business, technology, and user experience roles.

Data Visualization 218

Data Visualization Product Research User Testing Reporting Tools 218

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. The output from a product in a box game, where we imagined how we would position the product if it was on sale in a supermarket. From there we put together a basic roadmap and started writing user stories.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Intercom, Inc.

NOVEMBER 11, 2021

Users are recruiting your product to reach a specific outcome in their lives — whether that’s catching a flight to reunite with their families or using a productivity app to meet a deadline and impress their boss. We had them on the podcast way back in 2016, and they’ve even been a guest contributor to our book Intercom on Onboarding.

Customer Experience 254

Customer Experience Onboarding KPIs User Testing Feedback Software 254

The Product Coalition

FEBRUARY 21, 2023

Engaging end users in the product development process has become a textbook truth, hailed as the surefire way to build solutions that solve real problems. The question then will focus on the specific feedback you would be looking for, why that feedback specifically, and what you would intend to do with it.

User Testing 158

User Testing Customer Feedback Customer Experience Development 158

Mind the Product

JANUARY 13, 2020

Three months into a new position at AB Tasty in Paris, Yoann Grange explains how a degree in languages, a personal project, a blog post and lunch with a Twitter connection helped him to land his role. I joined AB Tasty – a SaaS solution, as a product manager in November 2019. one ops and one product manager).

Onboarding KPIs 140

Onboarding KPIs Product Management Product Manager User Testing 140

Revulytics

JULY 28, 2017

With some 38 percent of software “wasted” – amounting to $34 billion for 149 different organizations surveyed by software lifecycle automation vendor 1E in its 2016 Software Usage and Waste Report – one would reasonably expect that answer to be an exclamation point-laden phrase to the tune of, “Yes, of course! Here’s how.

Reporting Tools 70

Reporting Tools Analytic Tools Feedback Software Data Visualization 70

UX Studio

DECEMBER 14, 2023

We made an impact in challenging industries, from cybersecurity to healthcare, and we took the challenges of fintech solutions to logistics. 2016: Our book I remember joining the company around the time when the very 1st copies of our book were delivered in our apartment office in the summer of 2016.

Research Software 90

Research Software UX Feedback Software User Testing 90

Intercom, Inc.

APRIL 22, 2019

His new venture focuses on creating a central knowledge network for scaling businesses so that employees aren’t wasting hours by chasing down important resources and company history scattered across a host of apps like Google Docs, SharePoint sites, Evernote and more. Rick : That shift came about around 2016.

Customer Experience 156

Customer Experience User Testing Analytic Tools Feedback Software 156

UX Studio: Product Management

OCTOBER 1, 2022

I decided to compile a list of the most common UX design tools that every beginner should know about. In this list, you can find prototyping, UX / UI software and collaboration tools. My recommendation is to choose the appropriate tools for the task and don’t restrict yourself to one product. With Proto.io

Feedback Software 59

Feedback Software UX User Testing Customer Experience 59

Product Talk

JANUARY 8, 2020

a product manager, a designer, and a software engineer with shared responsibility for a product). Over 300 students have taken the course and the feedback is overwhelmingly positive. Read the Book: Back in 2016, I wrote that I was working on a book. Courses allowed me to get continuous feedback as I developed my content.

Product Research 172

Product Research Workshop Books Events 172

Gainsight

APRIL 23, 2021

Sabina: Mavenlink is a Southern California-based B2B SaaS company with a global presence. Mavenlink is a modern software platform for professional and marketing services organizations. Sabina: When I joined Mavenlink in 2016, the Customer Success mission was evolving. Tell me about your organization and what it does.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software User Testing 76

Usersnap

SEPTEMBER 2, 2019

Customer experience (CX) is about delivering the best solutions to customers effectively. According to a 2016 State of Small Business survey , 43% of participants considered improving existing customer experience and retention as the strategy to adopt if you want to improve revenue growth. Create a customer feedback system.

Customer Experience 68

Customer Experience Feedback Software User Testing User Friction 68

UX Studio: Product Management

JULY 5, 2021

Since 2013, UX studio has been diligently working on helping rising startups and established companies create impactful digital products through intelligent design solutions. . We use Slack, Jira, Zeplin, and other collaboration tools to share work-related updates, set up meetings, and showcase design and research findings. .

Research Software 82

Research Software Analytic Tools Feedback Software User Testing 82

Userpilot

JUNE 25, 2021

How to improve product adoption for your SaaS at each stage of the Product Adoption Curve. The best Product Adoption tools. They’re technology enthusiasts and are usually quite technical. He’s an electrical engineer living in a bachelor pad littered with all kinds of new technological inventions and contraptions.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

ProductPlan

JANUARY 21, 2021

In 2016 I gave a talk on lean market validation at the opening night of Startup Weekend at the University of California, Santa Barbara. You can start with the questions below or use a tool such as the Business Model Canvas to guide your thinking. 10 Ways to Rapidly Test Your Startup Idea. Download the Anatomy of a Product Launch ?.

User Testing 126

User Testing Startups Product Research Testing 126

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. Putting Discovery Practices Into Context: The Opportunity Solution Tree [21:32]. Productized 2016 – Lisbon, Portugal.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Intercom, Inc.

OCTOBER 5, 2022

Each person on your team has different needs, responds to feedback in different ways and evolves in different trajectories – and management should always reflect that. But no matter how isolating a management position can feel, you’re not going through it alone. What does good, actionable feedback look like?

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Balsamiq

APRIL 23, 2018

First off, they created the User Centered Design Canvas , a powerful tool for analyzing product/market fit, value proposition, brand strategy, and more in a single document. One of Alina's mobile app projects. One of Alina's web app projects. — The Rectangles (@therectangles) October 13, 2016.

User Testing 73

User Testing UX Data Visualization Research Software 73

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? She is very open minded about new products and keeps up to date with technology. Upcoming Events.

User Testing 103

User Testing Product Marketing Engineering Marketing 103

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

In 2016, I applied to Facebook’s RPM program. Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions. The trick to doing mocks is to make it feel real Ideal way to practice is to get feedback on how to improve. This is a story I did not expect to write.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98