2017 Article Product Research Technical Review 
Intercom, Inc.
JANUARY 2, 2019
In 2018, we doubled the size of our R&D teams to continue building best in class products with non-stop innovation. We strive to let our product do the talking. In 2018, we also launched our public Intercom App Store , which has over 130 apps and integrations that help you streamline your workflows and increase your productivity.
UX Studio: Product Management
JANUARY 25, 2022
As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022.
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Product Talk
JANUARY 19, 2022
Increasing the number of product trios who adopt a continuous cadence to their discovery work is my North Star metric. My goal is to increase the number of product trios who adopt a continuous cadence to their discovery work. Discovery Coaching Doesn’t Scale. Understanding Impact vs. Outcomes. Tweet This.
Alchemer Mobile
JUNE 12, 2019
You might see hundreds or thousands of new installs every day, but the true test of a quality app is how many of those customers become engaged and profitable? Driving higher survey response rates and extracting more meaning from NPS. All in all, they started gathering incredible feedback from their short, monthly surveys.
UX Planet
FEBRUARY 22, 2024
But dark patterns go deeper: Confusing menus that hide options we need Countdown timers that trigger panic buying Fake reviews that sway our decisions …they’re everywhere. Older folks, those new to technology, and people with certain disabilities become easier targets due to limited digital literacy or specific cognitive differences.
Product Management Unpacked
JULY 19, 2018
I never aspired to be a researcher. I have served as a CEO several times and have been involved or responsible for the launch of more than 100 products. In all of these roles I was a product manager or led product management. A product manager typically acts as the point person throughout a project’s life-cycle.
Intercom, Inc.
JANUARY 14, 2019
Between our staff book club, office library and the constant stream of books and articles being recommended and shared, the Intercom team is a pretty good resource when it comes to discovering new and interesting reads. The book is organized around 12 technological forces – some of which already feel familiar, if not ubiquitous (A.I.,
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