Melissa Perri

JULY 14, 2016

When I replay this scene in my head, I can hear the CTO very audibly yelling (slash pleading) with our product team. We had been experimenting towards a very concrete goal for two months, and had made a lot of progress. BUT we still had to test our ideas. We stop focusing on the outcomes, and judge success of teams by outputs.

Product Strategy 304

Product Strategy Onboarding KPIs Strategy Transportation 304

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. Your audience has extremely high expectations and you’ve got more than a million other apps competing for your users’ time and attention. As many as 69% reported being responsible for organizing customer interviews?—?an

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Mixpanel

JANUARY 12, 2023

We’ve run dozens of customer interviews, analyzed our competitors, tracked our customer lifecycle, and aligned with the company vision: now we’re finally ready to write copy. It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. Keyword research.

Data Visualization 116

Data Visualization User Testing Research Software Product Research 116

PMLesson's Ace the PM Interview

DECEMBER 3, 2020

In 2017, a friend intro’d me to a tiny startup called Indigo Fair. since I had no real product experience. Curious, I went through the interview process to put my learnings to the test. Second interview is on product sense to see whether you can come up with interesting, customer-friendly product solutions.

Weak Development Team 98

Weak Development Team Customer Experience User Testing Feedback Software 98

Department of Product

OCTOBER 5, 2023

Designed by a small, independent product team, Reflect is a rather beautiful new way to capture your notes, thoughts and ideas. Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Artificial Inteligence Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. Top 9 Web Design Companies UX studio Parachute Design Adchitects DD.NYC Embacy Bop Design League Design Agency Dotlogics 500 designs 1 – UX studio Award-winning web design company creating impactful experiences and powerful sites for all industries.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

UX Studio

APRIL 6, 2023

Your website’s design is crucial when you try to win over your users. UX studio Award-winning web design company creating impactful experiences and powerful sites for all industries. As a global design agency, we collaborate with both startups and enterprises worldwide and have broad experience in nearly every niche and industry.

Research Software 52

Research Software User Testing Product Research Data Visualization 52

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. Make small bets, via experimentation.

User Testing 66

User Testing Research Software Market Research Product Research 66

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. But the experiences for many others who rely on tangible interactions with real people?—?they

Research Software 156

Research Software Data Visualization Software Review Technical Review 156

Intercom, Inc.

MARCH 15, 2018

They’re the ones making sure your app is secure, that uptime looks good, and that the rest of your engineering org has the right tools to build features your users need and want. Will Larson has managed infrastructure teams for some of the biggest names in software. That was just a transformational experience.

Engineering 214

Engineering Feedback Software Onboarding KPIs Customer Experience 214

Amplitude

NOVEMBER 12, 2018

Holly Hester-Reilly has a fascinating, experiment-driven meets systems-thinking perspective on product management. It is safe to say that “Experiment” is not a word she throws around lightly. In 2017, Holly was a guest on the This is Product Management podcast. Related Reading: Why Experiment? Ah, the perennial question.

Product Research 97

Product Research User Testing Research Software Customer Experience 97

Userzoom

APRIL 17, 2018

We KNOW that a good UI is based on research, testing and slow, methodical improvements – not looking at a competitor’s site and saying “ooh, that’s pretty, I’ll steal that!”. How do we figure out if the user is truly getting value beyond simple activation? Maybe too much, if you remember the Skype and Dropbox redesigns in 2017.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. Make small bets, via experimentation.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Look no further than Amazon – in a 2017 letter to shareholders , CEO Jeff Bezos, credited a decision-making model for the company’s ability to deliver value to the market faster: “Most decisions should probably be made with somewhere around 70% of the information you wish you had. Make small bets, via experimentation.

User Testing 40

User Testing Research Software Product Research Market Research 40

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Mind the Product

NOVEMBER 16, 2017

The day before Mind the Product London 2017 we ran a forum for invited product leaders on a series of topics with some of the leading product managers from around the world. Developing Your own Team. Product leaders have many questions – and even more answers – about how best to develop and empower their teams.

Leadership 78

Leadership Weak Development Team Product Research Feedback Software 78

Mironov Consulting

JULY 5, 2016

In each case, they’ve ended up with partial solutions, late delivery, disappointed users, and unconscionable costs. I call this the Do It Yourself Illusion : the idea that broadly available commercial products don’t give us exactly what we want, but our internal team can whip up just the right thing. Do It Yourself.

Software Review 78

Software Review User Testing Weak Development Team Customer Experience 78

Business of Software Conference

JANUARY 28, 2019

A sales coach with experience working with software companies including Redgate and StackExchange, Paul has a huge amount of experience and insight to share on the process of selling your software. He’ll be talking about how to scale and onboard sales teams effectively. Find out more about BoS Europe 2019 here.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. These bots help businesses deliver both radical efficiencies and better, faster support experiences.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

The Product Coalition

SEPTEMBER 15, 2019

So maybe now is the perfect time to collectively create a Product Management Moral Code. The rumour mill is always whirring about what our devices are listening to, data security has become a very real public concern, and Google have specialists (Design Ethicists) to make sure users are protected from manipulation. Addictability?—?Keeping

User Testing 60

User Testing Technical Review Product Management Product Manager 60

Intercom, Inc.

OCTOBER 10, 2019

Only by communicating their different experiences of the same object, do they realize what is truly in front of them. As the publisher and founder of Rosenfeld Media , he works with authors and speakers to try to make sense of the user experience and how it can make the world a better place. Short on time?

UX 168

UX Research Software Reporting Tools Analytic Tools 168

Brian Balfour

FEBRUARY 7, 2017

Andy Carvell joined SoundCloud in 2012, when the company was just over 80 employees and 10 million monthly active users. The service now boasts over 150 million registered users, and monthly actives in the high tens of millions. Andy’s last role just before leaving SoundCloud was running the user retention team there.

Onboarding KPIs 62

Onboarding KPIs Feedback Software Customer Experience User Testing 62

The Product Coalition

MAY 15, 2019

have they stood the test of time? Scrum and the agile manifesto were created in a time where we used to still package and ship software physically. Ahead of his time he also described that the best “Brand Men” would do this though experimentation and customer interactions?—?obviously names look familiar, anyone?

Product Management 92

Product Management Product Manager User Testing Product Research 92

Intercom, Inc.

AUGUST 15, 2018

At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. Short on time?

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Business of Software Conference

MAY 29, 2019

Making that talented team work together well, now that’s even harder. In this talk from BoS Europe 2018 Alison Coward gave some great advice on how you can design the way a team communicates and works together to ensure you get the most out of everyone on the team. Hiring a group of talented people is difficult.

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Weak Development Team Workshop Research Software User Testing 45

Product Talk

JANUARY 31, 2024

Because discovery involves changing the way you work on an individual, team, and even company level, it’s all too easy to make mistakes and missteps. If you’ve already begun to develop continuous discovery habits, maybe one of these stories will remind you of something you’ve experienced somewhere in your journey.

Product Research 225

Product Research Reporting Tools Feedback Software Customer Communications 225

The Product Coalition

MARCH 11, 2020

TL; DR: Development Team Anti-Patterns After covering the Scrum Master and the Product Owner, this article addresses Development Team anti-patterns, covering all Scrum Events as well as the Product Backlog artifact. Only members of the Development Team create the Increment. Source : Scrum Guide 2017.

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Weak Development Team Development Technical Advisors Software Review 78

Pragmatic Marketing

FEBRUARY 17, 2017

Revenue marketing is the combination of strategies, processes, people, technologies, customer focus and results that does the following: • Drops sales-ready leads into the top of the funnel • Accelerates sales opportunities through the sales pipeline. Lead Generation: Bad Leads to Sales, Quicker. What Is Revenue Marketing?

Marketing 70

Marketing Reporting Tools White Paper B2B 70

BrainMates

NOVEMBER 1, 2021

Developing and launching a product only to have it fail is the complete antithesis of the “Fail Fast” innovation motto. You have just invested 1000s of work hours and millions of dollars in developing & launching this product. Failure Point #1 – A lack of customer benefit. To that, I say unequivocally NO !

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

The Product Coalition

FEBRUARY 15, 2021

Six Fallacies that Prevent Startups from Adopting Agile Successfully From 2010 to 2017, I worked several years in three Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. All startups built double-sided marketplaces, serving B2C as well as B2B customers. Participation is free.)

Agile 178

Agile Startups Technical Review Software Review 178

UX Planet

FEBRUARY 26, 2024

This analysis examines 186 comments in order to try to understand the psychological and practical reasons behind this discontent, uncovering concerns about unrealistic time expectations, lack of respect for expertise, limited skill assessment and ethical considerations surrounding unpaid work.

User Testing 94

User Testing Research Software Data Visualization Feedback Software 94

Usersnap

JUNE 11, 2019

In the past, the core goal of testing is to find bugs and fix them. But the dynamics of IT and testing landscape have changed now. Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Testing is changing, how are you adapting?

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Mind the Product

SEPTEMBER 10, 2017

I believe that to be successful we need to work across disciplines and make sure that everyone in the team owns the product together. Saving Time and Money. They can save you a lot of time and money as well as resulting in better products. A Centreline Experience. Compare and Contrast. Quality Design.

Research Software 130

Research Software Product Research Data Visualization User Testing 130

Intercom, Inc.

FEBRUARY 1, 2018

In August of 2016, Rachel Hepworth embarked on a unique challenge: start a growth marketing team at one of the most successful startups of this generation – one that had long relied heavily on word of mouth. I stumbled upon Eric Ries and Steve Blank, the concept of customer development – it was a revelation. We got sales leads.

User Testing 174

User Testing Marketing Research Software Feedback Software 174

The Product Coalition

JULY 14, 2022

Whether you are new to the position or you have your fair share of experience, there are some dangers for product managers that not many people talk about. All rights reserved to Activision Blizzard I like to think that I have a lot of experience building products. Time is a common variable for both. Pitfall 1982.

Product Research 119

Product Research User Testing Customer Experience Weak Development Team 119

Mind the Product

APRIL 6, 2017

It’s time to optimize to be wrong, not right. It’s time to optimize to be wrong, not right. Instead, they use a system that allows them to explore many possibilities while continually developing options for better investment decisions based on what they discover from exploring each possibility. We need to change our mindset.

Weak Development Team 108

Weak Development Team Customer Experience Product Research User Testing 108

Intercom, Inc.

JUNE 18, 2018

A few years ago, we had a seemingly simple problem to solve: our customers needed an easy way to set realistic expectations around their response times to conversations in our Messenger. That tiny, seemingly obvious improvement turned out to be the most upvoted update we shipped in 2017. The whole process took a while.

User Testing 222

User Testing Research Software Customer Experience Product Research 222