Product Innovation Educators

JULY 4, 2022

How product managers can get customer insights from a community to create a competitive advantage. 8:00] Tell us more about how you’re developing your core capabilities, especially AI visual recognition. One of our new service features is Wyze Anything Recognition. We don’t just give lip service to customer feedback.

Artificial Inteligence 284

Artificial Inteligence User Testing Feedback Software Customer Feedback 284

Intercom, Inc.

JANUARY 2, 2019

This next chapter has already begun, with our new automation technologies like bots and the ability for our customers to connect Intercom with more of the other tools they use every day. We know that you use a lot of different tools to succeed in your work and managing those tools can lead to wasted time.

Technical Review 141

Technical Review Analytic Tools Feedback Software Customer Communications 141

UX Planet

NOVEMBER 4, 2024

How to plan, conduct and report usability studies. It doesn't matter whether we’re talking about a website, mobile app, AI assistant, AR/VR or other wearable technology; you need to test with users. Risk of exclusion  — in some sectors there are no competitors, e.g. some health or government services. But what is usability?

User Testing 75

User Testing Product Research Reporting Tools Testing 75

Alchemer Mobile

JUNE 12, 2019

Regulations about how data can be passed through digital channels are tight, and companies must walk a fine line between providing an exceptional mobile experience that meets customer needs without sharing sensitive financial information. Providing a seamless customer service experience from one device to another is critical as well.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

The Product Coalition

FEBRUARY 15, 2021

Six Fallacies that Prevent Startups from Adopting Agile Successfully From 2010 to 2017, I worked several years in three Berlin-based, fast-growing startups in my capacity as Scrum Master, agile coach, and Product Owner. And that process requires several steps as the following graphic visualizes: Source : What is Agile?

Agile 195

Agile Startups Technical Review Software Review 195

Imaginary Cloud - Design

JANUARY 30, 2020

In 2017, Gartner introduced the concept augmented analytics in his Augmented Analytics is the Future of Data and Analytics report. In broader terms, the concept can be defined as data preparation and presentation through the use of machine learning and natural language processing (spoken or written).

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

The Product Coalition

AUGUST 8, 2023

In technical terms, the data is sent from a remote server in bits and pieces during live streaming. Since the transmission happens in bits, the viewers don’t have to download this data to watch it. ➡️ Video Capture The first step is about capturing the picture within the device; it is also called raw data.

Analytic Tools 147

Analytic Tools Feedback Software Data Visualization Technical Review 147

Userpilot

JULY 12, 2021

How much does your business stand to gain from using customer retention analytics? In this guide, we’ll provide step-by-step processes to generate hard, actionable data and clear strategies for making the most of your relationship with your customers. There are two kinds of customer retention analytics: periodic and retrospective.

Analytic Tools 98

Analytic Tools Data Visualization Customer Experience Research Software 98

Mixpanel

JANUARY 12, 2023

Copywriting, while often thought of as something creative and inspired, is a technical craft. It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. And just like a product process, you need data to create something great. It’s a product unto itself.

Data Visualization 115

Data Visualization User Testing Product Research Research Software 115

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. This raises the question: what if we could accelerate and refine user research using cutting-edge technologies like quantum computing and artificial intelligence (AI)?

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

Intercom, Inc.

SEPTEMBER 30, 2021

? ?. For Rebecca Egger, the CEO and co-founder of Little Otter , a mental health service designed for children, digital transformation will play a crucial role in scaling healthcare. How can you develop the technology while making sure it really gets to the people who need it the most and has an actual impact on their lives?

Research Software 223

Research Software Feedback Software Data Visualization Artificial Inteligence 223

The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

Research Software 158

Research Software Data Visualization Software Review Technical Review 158

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? In 2017, acquiring Livestream, a service provider for live streaming, marked the onset of Vimeo entering the B2B market. If yes, you’ve definitely heard of Vimeo at some point.

Technical Review 95

Technical Review Systems Review Analytic Tools Customer Experience 95

Mind the Product

FEBRUARY 1, 2018

Day 1 workshop activities would range from creating a list of Sprint questions to visualizing the customer journey in a single map. Visualize the customer journey in a simple map. On Day 3, the team converges to review individual sketches. Select prototype tool/method. Day 1 Workshop Activities. Set long-term goals.

User Testing 156

User Testing Research Software Analytic Tools Product Research 156

Usersnap

JUNE 11, 2019

Amazon has reported deploying thousands of times per day. You have highly dynamic mobile apps to e-commerce websites to cloud applications working on ‘Software as a Service’ model. You have highly dynamic mobile apps to e-commerce websites to cloud applications working on ‘Software as a Service’ model. New testing platforms.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Intercom, Inc.

AUGUST 6, 2019

Intercom couldn’t exist without a myriad of other engineers who’ve solved problems and built tools that we use every single day. Our engineering focused event, Building Intercom, at Vicar Street in Dublin, Ireland, November 2017. Who reviews my code?” “How How do I watch the status of a build?”) Knowledge sharing.

Software Review 166

Software Review Engineering Feedback Software Technical Review 166

Usersnap

AUGUST 12, 2024

NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. Finding the right tool was challenging for me as a product manager, but I realized how crucial the right choice is for quality feedback and business growth. They usually come with robust analytics and reporting features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Product Management Unpacked

JULY 19, 2018

Much has changed in product development – especially for software products – here’s a more up-to-date definition of product management from IT World , July 3, 2018: “Product managers are responsible for understanding the market, audience and demand for a software, hardware or service. So why aren’t there more product managers? Interested?

Reporting Tools 109

Reporting Tools Technical Review User Testing Product Management 109

Mind the Product

APRIL 11, 2017

Mind the Product London 2017 on September 8 will be better than ever, with more workshops, more networking, and more fun than ever. But most importantly #mtpcon will, as usual, bring you the best minds in product from around the world for a day full of thought-provoking insight, inspiration, and learning.

Research Software 70

Research Software Analytic Tools User Testing Product Research 70

Userpilot

SEPTEMBER 16, 2024

Summary of a market development strategy A market development strategy is a growth strategy that aims to introduce existing (or new) products or services to new markets. Let’s review the essential steps to build an effective market development growth strategy. What is a market development strategy?

Research Software 105

Research Software Analytic Tools Feedback Software Data Visualization 105

DemandMatrix

JULY 1, 2020

Data from Marketing Wizdom found that about 20% of customers leave on an average business every year, due to a lack of cordial relationship. And the strategic way to do it is with a data-driven approach. An insightful data not only helps to retain customers but also reaps high profits.

Data Visualization 52

Data Visualization Artificial Inteligence Technical Review User Testing 52

Mind the Product

MAY 25, 2018

JustGiving’s goal is to grow the world of giving, enabling more money to be raised for good causes through the use of technology. And to test it, we ran user testing almost every week to get rapid feedback on mocked-up and coded prototypes, and reported back to the business every Friday on our progress and what we’d learned.

User Testing 149

User Testing Weak Development Team Onboarding KPIs Customer Experience 149

Amplitude

MAY 17, 2017

The world of analytics is full of red herrings and false paths. You collect the birthday of every user that signs up for your service. Your web analytics team comes to you with a surprising revelation. A law to avoid red herrings in analytics Click To Tweet. Twyman’s Law and its audience research origins.

Data Visualization 71

Data Visualization Analytic Tools Software Review Technical Review 71

Mind the Product

OCTOBER 2, 2017

No plan survives contact with the enemy, and sharing a work in progress earlier means you could learn an important insight or discover a radical new possibility. This doesn’t necessarily require in-depth reports or detailed plans. Back in the 90s every major Microsoft feature got reviewed by Bill Gates. The BillG Review arrived.

Technical Review 98

Technical Review Data Visualization Reporting Tools Reference 98

Intercom, Inc.

JULY 11, 2019

As the General Manager for HubSpot’s Service Hub , Michael knows a thing or two about keeping customers close. Kaitlin: You’re the General Manager HubSpot’s Service Hub. Could you give me a bit of background on why HubSpot built Service Hub in the first place and the philosophy behind it?

Customer Experience 188

Customer Experience User Testing Customer Feedback Feedback Software 188

Gainsight

MARCH 11, 2020

If you want to build the best product, you need access to the best reporting and analytics. Data, as prolific as it may seem, is still underutilized. But it’s data that provides the answers to critical questions that could mean the success or failure of your product. Adoption Report. Path Analysis Report.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

UX Studio: Product Management

JANUARY 25, 2022

As a global agency with over ten years of experience, we reviewed hundreds of design agencies in London, Berlin, New York, and San Francisco to create a curated list of agencies you can trust and work with. This time, we reviewed web design Manchester agencies and listed the five best design companies in Manchester 2022. Made By Shape.

Research Software 83

Research Software Feedback Software Analytic Tools Product Research 83

The Product Coalition

AUGUST 24, 2021

Many venture capital firms were interested in investments at comparatively high valuations in technology companies available around that era. Investment banking firms, substantially benefiting from initial public offerings (IPO), strongly encouraged investments into the technology sector. Startup funding was relatively easy to raise.

User Testing 158

User Testing Development Customer Experience Product Research 158

Alchemer Mobile

OCTOBER 9, 2018

So it’s App Store reviews, it’s direct customer feedback through a customer feedback link. So we talk directly to the customers as they experience the installation of the security system and then take out a lot of that information back into the product organization and adjust feature sets accordingly based on that firsthand data.

User Testing 150

User Testing Customer Feedback Customer Experience Feedback Software 150

Amplitude

JUNE 8, 2017

Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States. We actually have a team of data scientists and user acquisition specialists internally.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Analyzing and reporting on progress. Analyzing data on a product’s NPS score.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

The Product Coalition

OCTOBER 23, 2019

million bookings made every day, and every tenth person in the world employed in travel services, it’s no surprise that the value of the travel industry is estimated to hit $13.5 Booking, Airbnb, and Expedia disrupted the travel industry by empowering customers with new tools to build their routes, find itinerary options and plan activities.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Usersnap

FEBRUARY 19, 2019

Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

The Product Coalition

MARCH 6, 2019

In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. In addition, product managers said that direct customer feedback and insights were the best sources of their new ideas. As many as 69% reported being responsible for organizing customer interviews?

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. California is the home of technology and innovation. We gathered all the insights you need to decide which agency is the best fit for your business.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

UX Planet

FEBRUARY 26, 2024

Alternative assessment methods, such as portfolio reviews, collaborative discussions are presented as more promising avenues for assess the candidate and promoting inclusivity in the hiring process. Questions have also been raised about their effectiveness in accurately predicting job performance.

User Testing 98

User Testing Research Software Data Visualization Feedback Software 98

Modus Create

APRIL 14, 2025

According to an IBM report, the average cost of a cyber breach for pharma companies is $5 million. This makes life sciences organizations among the most at-risk industries, second only to high-tech. Data breaches : AI handles vast amounts of sensitive research and patient data, making it a prime target for hackers.

Research Software 40

Research Software Reporting Tools Technical Review Software Review 40