The Product Coalition

FEBRUARY 18, 2019

In the business world, “vaporous” is an insightful description of the Toyota Production System. The Minimum Viable Product (MVP) idea is central to the lean / agile methodology Get feedback as soon as possible. That quote might sound odd to a developer of elevators, motorcycle brakes, jet engines, or a hospital communication tool.

Agile 78

Agile Product Research User Testing Data Visualization 78

Intercom, Inc.

SEPTEMBER 6, 2018

As a human being, storytelling is one of the most powerful tools in your arsenal. We’re really lucky on the support team because we have a super tight feedback loop the helps us understand how well we’re applying Intercom’s story to our day to day work. How we give and receive feedback is tremendously important to us.

Customer Feedback 151

Customer Feedback Construction Customer Experience User Testing 151

DISQO

JANUARY 1, 2017

We recently surveyed more than 150 US-based digital product managers for our 2017 Product Management Insights report. What’s the solution? I guess it then makes sense that ‘more resources’ is their biggest wish for 2017. The post What are the major product management trends heading into 2017? Want to stay informed? .

Product Research 40

Product Research Data Visualization Reporting Tools Product Management 40

DISQO

JANUARY 1, 2017

We recently surveyed more than 150 US-based digital product managers for our 2017 Product Management Insights report. What’s the solution? I guess it then makes sense that ‘more resources’ is their biggest wish for 2017. The post What are the major product management trends heading into 2017? Want to stay informed? .

Product Research 40

Product Research Data Visualization Reporting Tools Product Management 40

DISQO

JULY 6, 2020

In just a few years since their founding in 2017, Rhino has introduced an affordable security deposit alternative to the real estate market that relieves renters from the upfront costs of renting — and benefits landlords, too. But those tools cast too wide a net. Rhino knew they had an audience and a market need.

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

DISQO

JULY 6, 2020

In just a few years since their founding in 2017, Rhino has introduced an affordable security deposit alternative to the real estate market that relieves renters from the upfront costs of renting — and benefits landlords, too. But those tools cast too wide a net. Rhino knew they had an audience and a market need.

User Testing 52

User Testing Product Research Feedback Software Customer Feedback 52

Radical Product

APRIL 16, 2019

Locked-In Syndrome means overly committing to a technology, or approach because it has been successful in the past. It kills the desire to explore better solutions when there’s already a solution on hand that’s working brilliantly. They updated the 737 once more in 2017, birthing the 737 Max.

Feedback Software 40

Feedback Software Airlines User Testing Product Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JULY 5, 2018

Incumbents across every industry have been put on notice: technology upstarts are taking over the Fortune 500 list at an accelerating pace. Product teams responsible for introducing new solutions to the market are embracing agile workflows and need to engage in higher-velocity decision-making to inform recurring code sprints.

User Testing 40

User Testing Research Software Product Research Market Research 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

MAY 1, 2018

To that end, we’re very excited to announce the addition of ‘Insight Trackers’ to Alpha’s integrated experimentation platform. Simply specify a target and the platform will run tests over a recurring cadence to track insights related to that target. Insight Tracking is a powerful weapon in your arsenal to accomplish both seamlessly.

User Testing 40

User Testing Customer Feedback Data Visualization Product Research 40

DISQO

MAY 1, 2018

To that end, we’re very excited to announce the addition of ‘Insight Trackers’ to Alpha’s integrated experimentation platform. Simply specify a target and the platform will run tests over a recurring cadence to track insights related to that target. Insight Tracking is a powerful weapon in your arsenal to accomplish both seamlessly.

User Testing 40

User Testing Customer Feedback Data Visualization Product Research 40

DISQO

DECEMBER 12, 2017

That’s why the best decision-makers embrace methodologies and tools for rapid experimentation and iterative optimization. In mid 2017, a multinational bank used Alpha to test facial recognition for mobile app logins. Like all hypotheses, it starts with situation assessment and analysis — strategy’s classic tools.

User Testing 40

User Testing Product Research Research Software Customer Experience 40

DISQO

DECEMBER 12, 2017

That’s why the best decision-makers embrace methodologies and tools for rapid experimentation and iterative optimization. In mid 2017, a multinational bank used Alpha to test facial recognition for mobile app logins. Like all hypotheses, it starts with situation assessment and analysis — strategy’s classic tools.

User Testing 40

User Testing Product Research Research Software Customer Experience 40

DISQO

APRIL 2, 2018

In his book, INSPIRED , technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business.

Product Research 40

Product Research User Testing Customer Feedback Research Software 40

DISQO

APRIL 2, 2018

In his book, INSPIRED , technology product management thought leader Marty Cagan provides readers with a master class in how to structure and staff a vibrant and successful product organization, and how to discover and deliver technology products that your customers will love—and that will work for your business.

Product Research 40

Product Research User Testing Customer Feedback Research Software 40

DISQO

MAY 19, 2017

Last year, credit cards generated an impressive $163 billion in interest and fees, a number that is only expected to grow in 2017. Leveraging our rapid consumer feedback platform , we tested a variety of credit card concepts in order to determine a reward structure that encourages sign ups without enticing churning.

Product Research 40

Product Research User Testing Banking Feedback Loop 40

DISQO

MAY 19, 2017

Last year, credit cards generated an impressive $163 billion in interest and fees, a number that is only expected to grow in 2017. Leveraging our rapid consumer feedback platform , we tested a variety of credit card concepts in order to determine a reward structure that encourages sign ups without enticing churning.

Product Research 40

Product Research User Testing Banking Feedback Loop 40

DISQO

AUGUST 10, 2015

Re/code is a technology and business media organization founded by Kara Swisher, formerly of The Wall Street Journal and All Things Digital. Upcoming events: MTPConSF – returning in 2017, with details to be announced, the 2016 event featured 1,200 product people from all over the world discussing the art of building products people love.

Events 40

Events User Testing Product Research Product Management 40

DISQO

AUGUST 10, 2015

Re/code is a technology and business media organization founded by Kara Swisher, formerly of The Wall Street Journal and All Things Digital. Upcoming events: MTPConSF – returning in 2017, with details to be announced, the 2016 event featured 1,200 product people from all over the world discussing the art of building products people love.

Events 40

Events User Testing Product Research Product Management 40

DISQO

MARCH 27, 2019

Bird, an electric scooter startup that launched in sunny Santa Monica in 2017 with just 10 scooters, has since gained “unicorn status” faster than any other startup before its time. Are e-scooters a viable solution for commuters? appeared first on Feedback Loop. What’s the next iteration in last-mile mobility?

Transportation 40

Transportation User Testing Product Research Marketing 40

DISQO

MARCH 27, 2019

Bird, an electric scooter startup that launched in sunny Santa Monica in 2017 with just 10 scooters, has since gained “unicorn status” faster than any other startup before its time. Are e-scooters a viable solution for commuters? appeared first on Feedback Loop. What’s the next iteration in last-mile mobility?

Transportation 40

Transportation User Testing Product Research Marketing 40

DISQO

SEPTEMBER 19, 2019

Feedback that should be covered but hasn’t been is that of the fans. In their minds, these changes use new technology and innovative ways to hold their interest. Other respondents elaborated, saying this change seems like the path of least resistance to innovation, considering the sport is already leveraging technology in other ways.

User Testing 40

User Testing Feedback Software Product Research Feedback Loop 40

DISQO

SEPTEMBER 19, 2019

Feedback that should be covered but hasn’t been is that of the fans. In their minds, these changes use new technology and innovative ways to hold their interest. Other respondents elaborated, saying this change seems like the path of least resistance to innovation, considering the sport is already leveraging technology in other ways.

User Testing 40

User Testing Feedback Software Product Research Feedback Loop 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

JANUARY 8, 2018

Instead of fully integrating the technology and employees into itself, Northwestern Mutual saw value in maintaining LearnVest’s entrepreneurial and digital-first approach. Marketing generally was calling all the shots – in terms of the technology we were using, in terms of the approach, it was very siloed.”.

User Testing 40

User Testing Technical Review Customer Experience Research Software 40

DISQO

OCTOBER 10, 2019

The canned meat product — inspired by a viral fake in 2017 — actually went public with the real thing this year. appeared first on Feedback Loop. The search term was most popular in 2018, and so far in 2019 there are half as many searches as last year. The post The Proliferation of Pumpkin Spice: Has the Trend Gone Too Far?

User Testing 40

User Testing Product Research Feedback Loop Positioning 40

DISQO

OCTOBER 10, 2019

The canned meat product — inspired by a viral fake in 2017 — actually went public with the real thing this year. appeared first on Feedback Loop. The search term was most popular in 2018, and so far in 2019 there are half as many searches as last year. The post The Proliferation of Pumpkin Spice: Has the Trend Gone Too Far?

User Testing 40

User Testing Product Research Feedback Loop Positioning 40

Surya Suravarapu

FEBRUARY 27, 2020

It is wanting more that pushes humanity to seek improvements, develop new technologies, and reach for a higher level." The users themselves, if they can, may build new solutions: the DIY types. Keep that feedback coming. Your job is to understand the fears, validate them, and offer solutions. Co-create whenever possible.

Feedback Software 52

Feedback Software Product Research Reporting Tools Research Software 52

Business of Software Conference

JUNE 5, 2019

Carl Ryden has been a regular attendee at Business of Software Conferences for a long time. Carl Ryden (Founder, PrecisionLender) – Build Iron Man Suits Not Terminators from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Feedback Software 40

Feedback Software Research Software Reporting Tools Data Visualization 40

Intercom, Inc.

OCTOBER 29, 2020

I moved out to the East Coast of the US to go to Harvard where I majored in applied math with a focus on decision systems and artificial intelligence before it was cool. And that was my first time in enterprise software – I’d spent some time in consumer software before that and did that for a few years.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Intercom, Inc.

JANUARY 28, 2021

For those working in the public sector, Amanda is a household name – she was the National Political Director for Secretary Hilary Clinton during the 2016 Presidential Campaign and served as the Chief of Operations at the California Department of Justice in 2017 and 2018. Feedback can’t just be incorporated every election cycle.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249

Intercom, Inc.

MARCH 1, 2018

Initially during school, I started working at a Y Combinator startup that made outreach tools for nonprofits. Designing and coding for my entire life and working at a developer tools company, all of it lined up to bring me to GitHub a half-year ago. Joel Califa (@notdetails) December 4, 2017. They clarified systems.

Customer Experience 209

Customer Experience User Testing Customer Feedback Feedback Software 209

Sachin Rekhi

JUNE 25, 2017

Below is a collection of my favorite vision statements from a variety of successful technology companies over the years. I've found the best way for a product manager to learn to develop a vision is to immerse yourself in a collection of compelling product visions as inspiration for your own.

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Product Research User Testing Product Management Product Manager 168

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40