Bain Public

MAY 21, 2018

Tomorrow’s Product Managers Will Need Solid Data, Model, and Problem Understanding. When people talk about Product Management of the future, the first theme that comes to mind is artificial intelligence (AI). The reality is that we will need to evolve by finding ways to have a solid data set understanding.

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Userzoom

APRIL 17, 2018

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.

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Research Software Feedback Software Analytic Tools User Testing 107

DISQO

JANUARY 10, 2019

Alpha, the on-demand user insights platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

Reporting Tools 85

Reporting Tools Data Visualization User Testing Customer Feedback 85

TIBCO - Thought Leadership

APRIL 9, 2019

With the dramatic rise in the importance of AI and automation, digital business leaders are faced with a daunting challenge: they need to simultaneously become more insight-driven, more automated, and more agile. But technology is also a challenge, as too many tools are inefficient and too few tools are incomplete.

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Intercom, Inc.

OCTOBER 13, 2020

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. Our Custom Bots and Resolution Bot already work for thousands of businesses every day. At Intercom, we have taken advantage of these technologies relatively early.

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Mind the Product

MARCH 11, 2020

Our product helps businesses (especially in financial services) use natural language processing to get information and insights from their documents at scale. As CPO, it’s my responsibility to ensure that we build the right product for the right customers, both today and in the future. I conducted user research.

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Business of Software Conference

JUNE 5, 2019

In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. And he really thought that if he did this, he really saw computers as not the tool they were at the time. Video, Slides, & Transcript below. Why didn’t you go?

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DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

DISQO

JANUARY 10, 2019

Alpha, the rapid consumer feedback platform, today announced the findings from its annual Product Management Insights Report , highlighting the powerful role product managers can play in driving digital innovation — if they are supported and freed up to experiment.

User Testing 40

User Testing Product Research Reporting Tools Data Visualization 40

Business of Software Conference

JANUARY 6, 2020

We’ve all seen movies about artificial intelligence getting smarter than us and overthrowing our stronghold to make us obsolete, but how close are we to total subordination, and is the fear of losing jobs to robots as real as we are led to believe? The cost to store data has gone way down.

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Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

Mixpanel

MARCH 30, 2020

When gender diversity at the executive level is brought to parity, organizations are 15 percent more likely to gain more profit , improve customer experience , and attract and retain expensive talent , according to McKinsey. In fact, from 2015 to 2018, gender representation had only increased by 2 percent. (The Want to add users?

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Analytic Tools Feedback Software Reporting Tools User Testing 116

Roy Madden

FEBRUARY 11, 2021

Columbus, OH, USA Started using Feedly: September 2018. Rev1 is an investor startup studio that combines capital and strategic services to help startups scale and corporations innovate. The company focuses on industries including enterprise software, data analytics, fintech, insurtech, digital health, and life science.

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Research Software Customer Experience Analytic Tools User Testing 75

Mind the Product

DECEMBER 15, 2017

Since then he’s had his share of successes and failures in a storied career spanning the US and Europe, and in this entertaining and insightful talk from Mind the Product San Francisco he distills those 20 years into 12 key lessons. Dave Wascha started as a product manager 20 years ago working on Internet Explorer 4.0. Design Sprints.

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Intercom, Inc.

AUGUST 18, 2022

Sarah Dayan is a staff engineer at Algolia , a “Search-as-a-Service” platform that helps developers build index and search capabilities into their own platforms through an API, and the host of two tech podcasts: Developer Experience and Entre Devs. Then, four years ago, in 2018, she got a job at Algolia as a software engineer.

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ProductCraft

AUGUST 3, 2018

Digitally Transforming Language, One Buzzword at a Time. Share Post: Monday, July 30, 2018. With the synergy this team has and our skills at West Coast product management (and also East Coast product management), we can use data-driven agile methodologies to come up with a truly innovative approach. Uber of Languages ………………….

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Customer Experience Feedback Software User Testing Customer Feedback 74

The Product Coalition

MARCH 20, 2020

There has been a few industries that have widely exploited recommender systems for the benefits of the customers. In 2017 and 2018 interviews with Todd Yellin (“ This is how Netflix’s top-secret recommendation system works ” ), Netflix explained once again how customers get to the recommendations.

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Magazine Customer Experience Customer Feedback Data Visualization 78

PMLesson's Ace the PM Interview

MARCH 20, 2021

Are you looking to join the lucrative and exciting field of data science? Data scientists have become one of the most in-demand jobs of the 21st-century economy and are needed in almost every single industry. Data scientists regularly report high salaries and high job satisfaction. What is the Role of a Data Scientist?

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Intercom, Inc.

AUGUST 15, 2018

Engineering leaders must do 2 things: a) execute and deliver high-quality software on a predictable schedule, and b) have the people skills to attract, retain and develop strong talent. I would describe that first day as a 35-person team being run with the tools you would see in a five-person team.

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Gainsight

JANUARY 8, 2019

From AI to cloud infrastructure to security and beyond—whatever you can think up, chances you can learn more about it at IBM Think. DX3 is Canada’s largest conference for marketers that showcases best practices and insights on all things digital marketing. Technology & Services World (TSW) | May 6-8, San Diego, CA.

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Intercom, Inc.

DECEMBER 12, 2018

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. Marketing technology – or MarTech – stacks are the groups of technologies that marketers use to execute, analyze and improve their marketing across the customer lifecycle.

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Analytic Tools Research Software Feedback Software Reporting Tools 223

eG Innovations

OCTOBER 27, 2022

The focus of IT monitoring has been to gather metrics about the operations of an IT infrastructure’s hardware and software assets to ensure that all the key functions are being performed as expected to support applications and IT services. Legacy monitoring tools have often been difficult to install and use, generate a lot of noise (i.e.,

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Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

BrainMates

APRIL 30, 2018

In April 2018, Brainmates hosted a Product Talks Sydney Meetup based on the “hypotheticals” format popularised by Geoffrey Robertson. This new idea is going to leverage artificial intelligence to better serve B2B customers with targeted advertising solutions to end customers, or real people out on the street.

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Split

MARCH 30, 2023

Feature toggles—or feature flags or flippers—are a powerful tool software engineers use to enable and disable certain features within a codebase. We’ll explore how these tools have become essential to many development processes today, and discuss why they remain so important for software teams of all sizes.

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Reporting Tools Software Review Data Visualization Artificial Inteligence 59

eG Innovations

AUGUST 30, 2022

FSLogix is a profile management solution used to apply personalization to user sessions for application and desktop virtualization technologies such as Citrix and Microsoft Azure AVD (Azure Virtual Desktop) and enable “roaming profiles”. Because user profiles can often be large, sign in and sign out times often became unacceptable.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

eG Innovations

OCTOBER 29, 2021

Observability uses instrumentation to provide insights that assist monitoring. He said: “Modern distributed applications cannot be effectively monitored by legacy methods, which are based on handling predictable failures. end user perspective) often had no capability to monitor anything else.

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Analytic Tools Data Visualization Artificial Inteligence Systems Review 52

Intercom, Inc.

JULY 9, 2020

When taken in the context of his ‘coming of age’ alongside SEO it’s little wonder that his insights on the topic are worth hearing. We hear Kevin’s predictions for the future of SEO and why keywords might not be as important as we think. And I would say I have a very analytical and ambitious mind.

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Analytic Tools Research Software Data Visualization Technical Review 199

Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. When we started out as a business, we didn’t have any analytics in place. We officially launched in September 2018.

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Mixpanel

JUNE 17, 2020

To build a business model that can help your startup make waves in a crowded marketplace, consider Henrique Boregio’s approach: stop chasing “feature parity” and focus on creating something truly unique. When we started out as a business, we didn’t have any analytics in place. We officially launched in September 2018.

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Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

MARCH 7, 2021

Another report by ProductPlan independently confirms women account for just 37% of product manager roles. I became more interested in UX and product, and over the years, transitioned to becoming a data & AI product manager. ” Shelly Shmurack Data & AI Product Manager, Aspectiva, a Walmart Global Tech company.

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Feedback Software Research Software Analytic Tools Reporting Tools 52

Business of Software Conference

FEBRUARY 10, 2020

With a background in chemistry and pharmacology and being an MIT MBA with a focus on finance and economics, Isa’s corporate career started at Pfizer where she was a chemist and data scientist before moving to JP Morgan Chase. So we like we are you’re kind of modern workplace engagement tool. And that was really cool.

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Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

JULY 26, 2016

Talks from BoS USA 2018. Peldi Guilizzoni: 10 Years Of Balsamiq – What I’ve Learned. Shawn Anderson & Shane Corellian: Alternative Marketing, or “Oops I Did A Marketing” Ayat Shukairy: Why “Customer First” Fails & What To Do About It. Talks from BoS Europe 2018. BoS Playlists.

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Intercom, Inc.

FEBRUARY 27, 2020

?. Anyone who’s tangled with customer support knows: getting an answer to your question is one thing, but actually landing on a useful resolution to your problem can be another. Two years ago, we introduced Answer Bot to address our customers’ most important questions. Resolution Bot is available in 7 different languages.

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User Testing Artificial Inteligence Customer Experience Data Visualization 23

Business of Software Conference

AUGUST 1, 2019

And I’m pleased to say that Warburg Pincus participated in solely funding half of what became Veritas Software which enabled data management across infinitely extensible networks and then BEA systems which became the go to platform for transactional applications, moving from client server to Internet distributed systems. departments.

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Analytic Tools Reporting Tools Software Review Enterprise 10

Birst BI

MAY 14, 2019

Cloud, digital transformation, mergers and acquisitions, big data analytics, data monetization, and more are all critical business initiatives creating an even greater divide between centralized IT and decentralized analytic teams in the business. Register for the Birst 7 online product launch event, scheduled for June 5.

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Data Visualization Analytic Tools Reporting Tools Government 9

Business of Software Conference

JANUARY 31, 2020

Rich Mironov – a BoS conference regular having spoke about Product Roadmapping in 2018 and Software Economics in 2015 – is a seasoned executive and serial entrepreneur; having been CEO/VP Product at six startups. In this talk Rich gives you the key points to remember throughout your journey from startup to success.

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Weak Development Team User Testing Customer Experience B2B 59

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. You’ll meet some of our customers, including Wayne Stewart from Atlassian and Brian Lederman from Coda, as they explore the ways Intercom is helping them scale their businesses.

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Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

MAY 21, 2020

Next is assisting: gathering information from a customer so a human support agent has everything they need by the time they’re stepping in to help. You wouldn’t want to deploy automation for a customer who has specifically requested a human touch, for example. But if there are ideal use cases, there are also stumbling blocks to avoid.

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