The Product Coalition

JANUARY 5, 2021

Venmo processed $100 billion in payments in 2019, up from $62 billion in 2018. Since its inception as a peer-to-peer transaction service in 2009, Venmo has achieved the success story Silicon Valley collectively dreams of: it is now used as a verb in everyday conversation (eat your heart out, company named after GOOP’s first-born ).

Reporting Tools 89

Reporting Tools Data Visualization Banking Customer Experience 89

The Product Coalition

JULY 11, 2019

Only Uber’s market value as of May 2018 increased to the impressive $72 billion. Back in 2018 automotive software developers made some further inroads in the industry, trough connected car servicer or usage-based insurance, for instance. Furthermore, mobility services like Uber and Lyft gained massive popularity.

Automotive 61

Automotive Software Developers Software Development Data Visualization 61

Business of Software Conference

JANUARY 6, 2020

We’ve all seen movies about artificial intelligence getting smarter than us and overthrowing our stronghold to make us obsolete, but how close are we to total subordination, and is the fear of losing jobs to robots as real as we are led to believe? My name’s Rick. All right so as I mentioned my name is Rick.

Reporting Tools 40

Reporting Tools Feedback Software Data Visualization Artificial Inteligence 40

ProductCraft

AUGUST 3, 2018

Digitally Transforming Language, One Buzzword at a Time. Share Post: Monday, July 30, 2018. Uber of Languages …………………. Monday, July 30, 2018. Tuesday, July 31, 2018. We have the big data to tell us where the puck is going, so let’s use machine learning to help us skate there. Tuesday, July 31, 2018.

Customer Experience 74

Customer Experience Feedback Software User Testing Customer Feedback 74

The Product Bistro

MARCH 3, 2018

Lightroom (LR), or its official name, “Photoshop Lightroom” began as a public beta of a Mac only software in early 2006, was a response to Apple’s “Aperture” program targeted at professional photographers. The Origins. One example is their image processing and recognition that they run. Where is Adobe today?

Feedback Software 170

Feedback Software Technology Artificial Inteligence Customer Experience 170

PMLesson's Ace the PM Interview

MARCH 29, 2022

Be sure to include the following personal information in your header: Your Name: As obvious as it sounds, it is still important to point out. Be sure to include your name in a slightly larger font than the other text in the header. Your Address: Be sure to remember your address in your header, preferably close to your name.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Weak Development Team 52

UX Planet

DECEMBER 11, 2023

Course Page (Recorded on Nov 8, 2023) Format : 1 hour recorded master class + Q&A Price : $50 or $5 for IxDF members CxD Focus (chat or voice): Both with a focus on how Conversational AI has brought us to Large Language Models. Voxable — Introduction to Conversational Design ?

Technical Review 71

Technical Review Certifications Software Review Feedback Software 71

Intercom, Inc.

JULY 9, 2020

It took a fundamental turn in 2016 when Google started to lean heavier on machine learning technology for natural language processing and natural language understanding. And in 2018, Google started to add a second technologic layer on this Knowledge Graph, which is called the Topic Layer. Kevin: Yeah.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

The Product Coalition

NOVEMBER 6, 2019

2018) Managing the A/B test backlog Every week, we go through our A/B test backlog in a 30 mins meeting. Team Name] stopped the A/B test [insert name and link to the A/B test sheet] on Month Day, 20XX. We tested our new [feature/algorithm/ui-change] [Name with link to the A/B test sheet]. thank you all!

User Testing 60

User Testing Product Research Testing Management 60

Roy Madden

FEBRUARY 11, 2021

Columbus, OH, USA Started using Feedly: September 2018. When Rev1 started using Feedly as a team, they first organized their trusted sources for industry insights into a set of Feeds relevant to their focus areas — foodtech, insurtech, and digital health to name a few. The Client Leading investor startup studio Rev1 Ventures.

Research Software 75

Research Software Customer Experience Analytic Tools User Testing 75

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. One of the big success stories for Intercom in 2018 was our app store. And then you can get smarter with machine learning and stuff. Short on time? Then you’ve got chatbots.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Business of Software Conference

FEBRUARY 10, 2020

So we now I can’t name names. The post Making Workplaces Work For Humans | Isa Watson, Squad | BoS USA 2018 appeared first on Business of Software USA. Have you found that companies that are already performing well or teams that are performing well have an easier time of the social engagement portion?

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

NOVEMBER 28, 2019

Which is more recent 2012 to 2018. When you organize your territories do you have people focusing on the base or new business or do you in territories have named accounts. I’ve be working in Artificial Intelligence for the last year and a half, so one question is how does that apply to the sales and marketing stuff?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Software Review 40

Mixpanel

JUNE 17, 2020

We officially launched in September 2018. For example, the playlists we create are accompanied by the name and photo of the curator. Having that personal aspect contradicts the way other industries are moving into fully automated recommendations, artificial intelligence, machine learning.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Mixpanel

JUNE 17, 2020

We officially launched in September 2018. For example, the playlists we create are accompanied by the name and photo of the curator. Having that personal aspect contradicts the way other industries are moving into fully automated recommendations, artificial intelligence, machine learning.

Onboarding KPIs 52

Onboarding KPIs KPI User Testing Roadmap 52

Gainsight

JANUARY 8, 2019

Photo source: Pulse 2018 Recap . Pulse, hosted by Gainsight, is the definitive learning and networking event for customer-driven professionals looking to grow their business and career. Some of the topics they tackled in 2018 included AI and machine learning, SaaS and enterprise apps, Internet of Things, and cloud-native solutions.

Events 45

Events Inbound Data Visualization B2B 45

Intercom, Inc.

MAY 21, 2020

Ryan: For a long time, the only bit of real customer-facing automation we had was this thing called “article suggestions”, which was a bit of machine learning that basically read through what your customer was writing to you about. “ At the end of the day, expectation setting is the name of the game here” Ryan: Definitely.

User Testing 221

User Testing Customer Experience Data Visualization Reporting Tools 221

Intercom, Inc.

AUGUST 15, 2018

Find a sponsor , not a mentor — someone who is in the room when opportunities arise and makes sure your name comes up. The biggest project I’m working on is the website redesign, but I also created a machine-learning data science, data engineering organization, and an ad platform.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Intercom, Inc.

FEBRUARY 27, 2020

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. The rise of deep learning. Introducing Resolution Bot.

User Testing 23

User Testing Artificial Inteligence Data Visualization Customer Experience 23

Andrew Chen

NOVEMBER 26, 2018

Even the names of services can vary: what one home cleaning service calls a “deep clean” can be different from another provider’s definition. If we zoom out further, there’s many more categories of services that can benefit from managed models and other tactics to unlock supply. The “Uber for X” Era (2009-).

Startups 111

Startups Technical Review Customer Experience Software Review 111

Intercom, Inc.

MARCH 29, 2022

I first started using Intercom back before OpsGenie got acquired by Atlassian, and 2018 was when the acquisition occurred. We also shipped products using the latest machine learning technology like conversation topics, and efficiency improvements like macros. Wayne Stewart: This goes back a ways.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118