Mind the Product

JANUARY 19, 2018

Accessibility has long been a consideration for our industry, but 2018 will see a new wave of users who demand truly inclusive and ethical services. Make inclusivity and ethical service design a central consideration for any new project. Inclusive and Ethical Design Goes Mainstream. Recommendations. Design Puts on More Hats.

Data Visualization 108

Data Visualization Artificial Inteligence Analytic Tools Customer Experience 108

Amplitude

JUNE 18, 2019

In fact, 58% of site visitors came from mobile in 2018 (versus desktop). Marketers and product managers can use metrics—specifically mobile analytics—to understand how to make their product more effective at capturing, engaging, and retaining users. Data trails help companies understand user behavior. needs and desires.

Data Visualization 91

Data Visualization Analytic Tools Books User Testing 91

Intercom, Inc.

DECEMBER 19, 2018

. “The journey from startup to scale-up is a fascinating story, and we thoroughly enjoy sharing our perspective, our insights and our experiences” The journey from startup to scale-up is a fascinating story, and we thoroughly enjoy sharing our perspective, our insights and our experiences as we continue on that journey.

Analytic Tools 150

Analytic Tools Research Software User Testing Customer Experience 150

The Product Coalition

MAY 11, 2022

there are many ways to connect and organize metrics and dashboards. As a consultant on advanced analytics, I often hear, “ Our business metrics were rising. At approximately the same age of a product, its leader understands his data analytics is a mess and wants to align the metrics. And so he should.

Data Visualization 131

Data Visualization User Testing Customer Experience Analytic Tools 131

Mind the Product

DECEMBER 4, 2017

Recently, Gartner revealed its top predictions for IT organizations for 2018. Gartner predicted that by 2022, most people in mature economies will consume more false information than true information. Let’s dig into three examples and look at how usage data can help. Prioritize a bug fix.

Data Visualization 151

Data Visualization Development Artificial Inteligence Customer Experience 151

Userzoom

APRIL 17, 2018

From invisible UI to emotional personalisation to biometric authentication, which UI trends will be rocking our experts’ socks off in 2018? So over the last couple of weeks we asked some of the most respected UX professionals the following question… What do you think will be the biggest UI trend in 2018? Look, we get it.

Research Software 107

Research Software Feedback Software Analytic Tools User Testing 107

Userzoom

DECEMBER 20, 2017

At the start of 2017 I made several predictions about UX design and research. Hopefully you had a great 2017 and (soon) a very happy 2018! A quick recap for UserZoom – in early 2017 we redesigned the entire UserZoom product and have consistently improved it throughout the year, and will continue to do the same in 2018.

Data Visualization 50

Data Visualization User Testing Research Software Customer Experience 50

Mixpanel

NOVEMBER 26, 2019

Industry experts predict that online sales alone will surpass $12 billion —a staggering 25 percent year-over-year increase for the same weekend in 2018. The answer, as you might’ve guessed, lies in the data. Released last month, our 2019 Product Benchmarks Report compiled data from 1.2 The common thread?

Data Visualization 91

Data Visualization Analytic Tools Customer Feedback Customer Experience 91

Intercom, Inc.

AUGUST 15, 2018

On day one as Reddit’s new VP of Engineering, Nick Caldwell faced a dilemma. He had just spent 13 years at Microsoft, most recently as the head of 300 engineers. At Reddit, he led a team of 35 – none of whom knew how to manage other engineers. Nick Caldwell: I’m VP of engineering at Reddit.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

UX Studio

JUNE 30, 2023

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. We gathered all the insights you need to decide which agency is the best fit for your business. UI/UX design: This is our all-in-one service.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. If so, ranking could help.

Artificial Inteligence 179

Artificial Inteligence Data Visualization Product Research Reporting Tools 179

The Product Coalition

NOVEMBER 13, 2022

Data Driven Expectations and Validation Shot in Budapest in 2018 during our MBA trip Setting the Context Product Managers often start with an Outside-In perspective. An insightful discussion and probing questions drive a better and more sustainable solution that results in better value creation and capture.

Data Visualization 122

Data Visualization KPI Framework Customer Experience 122

Indicative

SEPTEMBER 4, 2018

Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy analysis. So, here are five ways to foster data literacy across the organization. Share data that reveals where the current system is lacking.

Data Visualization 73

Data Visualization Feedback Software Analytic Tools Dashboard 73

Mixpanel

DECEMBER 17, 2018

Here at Mixpanel, we pride ourselves on being data-informed. What that means is that we use data to inform our decisions but don’t mindlessly defer all of our thinking over to it. In general, when we focus on our areas of expertise or provide original data and insights, our readership responds. Congratulations!

Data Visualization 40

Data Visualization Customer Feedback Customer Experience Entertainment 40

Indicative

SEPTEMBER 7, 2018

Keeping track of how customers are interacting with their brands, and how long products are taking to catch on with audiences traditionally requires data teams to conduct lengthy analysis. So, here are five ways to foster data literacy across the organization. Share data that reveals where the current system is lacking.

Data Visualization 71

Data Visualization Feedback Software Dashboard User Testing 71

Revulytics

SEPTEMBER 7, 2017

Consider this: by 2018, at least half of IT spending will be cloud-based, according to IDC. Talk to any CIO at an enterprise that made a substantial investment in on-premise software vs. One of the major advantages that SaaS delivers is really robust, consumable data on exactly what’s happening at the end-user level in a very efficient way.

Analytic Tools 85

Analytic Tools Feedback Software Data Visualization Reporting Tools 85

Amplitude

NOVEMBER 2, 2018

Keep your team engaged with the data, with our new Slack integrations! If an insight is discovered, but nobody else on your team knows about it, was it really discovered? When new content (chart, dashboard, or notebook) gets shared in that Team Space, it’ll also send a slack notification to the team. Available for all customers.

Data Visualization 53

Data Visualization Customer Feedback KPI Customer Experience 53

DISQO

FEBRUARY 26, 2018

Today, there are more conferences, resources, and tools than ever to support product management. If you’re interested in really leveling up, you can read the full 16-page report here and listen to my interview with The Everyday Innovator. Contrary to popular belief, engineering wasn’t our respondents’ most common background.

Data Visualization 65

Data Visualization Product Management Product Manager Magazine 65

Agile Velocity

MAY 14, 2020

DevOps is the practice of software development (Dev) engineers and of IT operations (Ops) working together during a product’s entire lifecycle, from design through development to production support, in order to shorten the total lead time (from concept to cash) and to provide predictable delivery of high-quality products. Accelerate.

Feedback Software 98

Feedback Software Agile Analytic Tools Data Visualization 98

Amplitude

SEPTEMBER 12, 2019

Each year, The Cloud 100 is selected and ranked by a panel of judges from leading public cloud companies using qualitative and quantitative data submitted by nominees along with publicly available third-party data sources. It takes data-driven collaboration across product, engineering, customer success, marketing, and more.

Data Visualization 69

Data Visualization Analytic Tools User Testing Customer Experience 69

Revulytics

NOVEMBER 8, 2018

Gartner has predicted that by 2021, 75% of software providers will rely on insights from embedded software usage analytics to inform product management decisions and measure customer health (Predicts 2018: Technology Go-to-Market). Here are some of the responses – how many of these have you asked yourself?

Data Visualization 54

Data Visualization Customer Feedback Customer Experience Reporting Tools 54

Product Management Unpacked

JULY 11, 2019

Today: Product management was listed as one of the “nine best jobs in America” by CBS/Moneywatch in 2018. Regardless of their traditional businesses, companies now often view themselves as software or data companies. Product managers today do more than build products.

Education 217

Education Automotive B2C Product Management 217

Intercom, Inc.

DECEMBER 10, 2019

Back in 2013, our head of engineering Darragh coined this mantra: Shipping is our heartbeat. But we didn’t necessarily have full control of those outcomes, nor were we entirely able to predict them. In 2018, our co-founder Des adopted a new internal mantra: “It’s all about market impact.”. First some context.

Onboarding KPIs 281

Onboarding KPIs Framework Product Research User Testing 281

Johanna Rothman

MARCH 29, 2022

Joanie, a new VP Engineering, joined the company a couple of weeks ago. Her boss, the CEO, wants to know how long it will take engineering to finish all the projects. Joanie received this data: Notice that the teams all have different start dates, durations, and predicted end dates. Let's walk through the data for Team 1.

Data Visualization 121

Data Visualization Development Software Review Customer Experience 121

Gainsight

DECEMBER 26, 2018

That’s what Forrester analyst TJ Keitt said in his September 2018 report, How to Build a Customer Success Program , and I couldn’t agree more. When we look back, we may come to view 2018 as a seminal moment for Customer Success. Technology: Expanding Digital Services. 2019 is the year to start scaling Customer Success.

Onboarding KPIs 53

Onboarding KPIs Reporting Tools Research Software Engineering 53

Revulytics

MAY 10, 2017

Nearly a century ago, Albert Einstein prophetically and poetically framed what remains one of our chief challenges with analytics. With so much data, leveraging information that helps us ask the right questions and draw the right insight to solve business problems is a constant struggle.

Analytic Tools 59

Analytic Tools Data Visualization Customer Experience Customer Feedback 59

Bain Public

MAY 21, 2018

Tomorrow’s Product Managers Will Need Solid Data, Model, and Problem Understanding. In Alpha’s Product Management 2018 Insights study , a third of respondents reported having AI or machine learning incorporated into their products. First, create/collect a data set that represents the problem space.

Data Visualization 40

Data Visualization Artificial Inteligence Feedback Software Research Software 40

Intercom, Inc.

MAY 19, 2021

So in late 2018, Team Datastores was created, initially with a fairly conservative area of responsibility. Increase observability and empower teams to support their infrastructure through tooling and training. The positive impact we had on engineering was readily apparent, which led to more investment in the core technologies area.

Technical Review 216

Technical Review Technology Systems Review Engineering 216

freshtrax

JULY 16, 2019

In 2018, the total amount of VC investments was more than $3.5 Top 10 Largest Japanese Companies in 2018. Mercari was a unicorn startup as it was valued at an estimate of more than $1 billion before its IPO launch in 2018. A few years ago, Mercari branched out its business and launched “merpay”, a mobile payment service.

Research Software 91

Research Software Reporting Tools Startups Data Visualization 91

Indicative

JUNE 18, 2018

At June’s event at the SVA Theatre, presenters demoed technology that ranged from helping people with visual impairments navigate the world, to teaching kids about engineering through race cars. That data is utilized to inform the light and sound stimulation to help users enter a natural sleep cycle.

Analytic Tools 53

Analytic Tools Data Visualization Customer Experience Healthcare 53

ProductPlan

DECEMBER 25, 2018

So, here are our top 6 product management blog posts of 2018. Bania shares insight derived from the experiences that shaped his career, including how to build rapport with colleagues when approaching a new product management role. Product managers and engineering teams alike are probably familiar with the sneaky nature of scope creep.

Product Management 63

Product Management Product Manager Agile Management 63

eG Innovations

FEBRUARY 12, 2021

solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. remote work has risen by 173% between 2005 and 2018.”. – Global Workplace Analytics. In the U.S.,

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Mixpanel

APRIL 24, 2019

I’m a Software Engineer at Mixpanel, working on our data export pipeline. My focus is on making it as easy as possible to send the data you collect in Mixpanel, to your destination of choice. This pipeline sends your data to Redshift Spectrum, which is different than Redshift. The AWS service for catalogs is Glue.

Data Visualization 77

Data Visualization Technical Review User Testing Feedback Software 77

Intercom, Inc.

NOVEMBER 17, 2020

That intense focus means we are careful not to spend precious time and resources over-engineering our solutions. Sometimes this focus on solving customer problems means we make simpler engineering decisions up front, in the knowledge that those decisions won’t scale forever and that we’ll need to revisit them in the future.

User Testing 151

User Testing Customer Experience Data Visualization Engineering 151

Indicative

OCTOBER 22, 2020

Lenny Rachitsky (Growth PM, Airbnb) and Casey Winters (CPO, Eventbrite) launched a comprehensive benchmark report on retention recently. The report agrees that retention metrics are essential to sustainable economics and growth for any company type and size. . Let us now look at how these cohorts are broken down and visualized. .

Data Visualization 76

Data Visualization Customer Experience Analytic Tools Feedback Software 76

Intercom, Inc.

AUGUST 12, 2021

He’s been the Chief Revenue Officer and Chief Strategy Officer at Dialpad, the cloud communication platform, since the spring of 2018, but his fascination for conversations and natural language processing came even sooner. Early in 2017, Dan joined the speech analytics startup TalkIQ, which would later be acquired by Dialpad, as their CEO.

Analytic Tools 223

Analytic Tools Data Visualization Customer Experience User Testing 223

freshtrax

JUNE 11, 2019

Top 10 Japanese tech companies by capital value (November 2018). NTT Data Corporation. ?914.9 One interesting thing we can see here is the rise of Sony, also seen in the Top 10 Largest Japanese Companies in 2018. NTT Data Corporation. ?1,614.8 NTT Data Corporation. ?98.1 Revenue in Yen. Revenue in USD. SoftBank. ?1,065.5

Technical Review 97

Technical Review Reporting Tools Research Software Data Visualization 97