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Mobile Customer Response Rates Grew by 20% Last Year: New Data from our 2018 Benchmark Report

Alchemer Mobile

They need to be able to understand the analytics behind customer interaction and response rates so they can make data-driven decisions. In 2018, companies reached out to 25% of their customer base ; on Android, the rate was 21% while on iOS, it was 28%. The results were surprising—and so, so encouraging.

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Quantum UX Research

UX Planet

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. We will argue that quantum computing and AI have the potential to elevate user research to new levels of accuracy, efficiency, and insight.

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Will AI Increase the Reach of BI and Analytics?

Birst BI

These adoption rates include all the users of the BI system – administrators who manage the system, analysts who build reports, and business users who consume reports for better decision making. This underutilization ignores employees outside the BI system who could be using valuable data to make better decisions.

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Metrics Hierarchy and Metrics Pyramid: Aligning Product and Business Goals

The Product Coalition

there are many ways to connect and organize metrics and dashboards. As a consultant on advanced analytics, I often hear, “ Our business metrics were rising. At approximately the same age of a product, its leader understands his data analytics is a mess and wants to align the metrics. And so he should.

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Top 7 Web Designers in California, USA

UX Studio

With the increasing competition in the online space, businesses need to ensure their website not only looks visually appealing but also provides a user-friendly experience. They blend strategy and creativity in their user-friendly designs. We gathered all the insights you need to decide which agency is the best fit for your business.

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Four Data-Driven Ways To Combat Software Piracy

Revulytics

A 2018 survey found that worldwide, 37% of software installed on personal computers is unlicensed, with the commercial value of that unlicensed software coming in at $46.3 Regardless of whether vendors collect their usage data in house or with the help of an outside provider, here’s how they can harness it to enhance these approaches.

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How to Create Better Mobile Surveys

Alchemer Mobile

The data in this post shows us how winning brands design in-app surveys for great customer feedback flows. In 2019, apps sent 44,849,700 consumer surveys, which is a 29 percent increase from 2018. You read that right: At least half of all end-consumers across both operating systems responded to Note-linked surveys.