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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. billion in AI in 2024, making it the second-largest industry for AI spending (after software/IT services at $33 billion and ahead of retail at approximately $25 billion).

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The Ultimate Guide to Mobile UX Design: Principles, Best Practices, and Examples

Userpilot

Poor mobile UX design leads to high bounce rates, abandoned carts , and negative app reviews. How do you turn that around and deliver mobile experiences that keep users returning to your platform ? Actionable mobile UX best practices to give your app a competitive edge. This article will provide an in-depth guide. Lets dive in!

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The Product Vision Sprint: 5 days to a tangible product vision

The Product Coalition

80 to over 100 hours per week to “change the world” is what Elon Musk wrote in a 2018 tweet, referring to what was considered a standard working week at the time Tesla was ramping up production of its Model 3 sedans. a clear and compelling vision. Sometimes the Product Vision was something spoken by a visionary leader, but unseen.

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The tools we use: Challenging dogma in the design process

Intercom, Inc.

Many of us in the design and technology community pride ourselves on being tool builders, creating products that others can use to get things done. Tools are part of who we are. We all have a very fundamental relationship with the tools we use. We all have a very fundamental relationship with the tools we use.

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How to Develop, Articulate, and Sell Product Strategy

The Product Guy

This sort of hand-waving has been most prevalent in software companies, where the supposed price of strategy missteps is seen as low. What systems/metrics/processes do we need to measure and track winning? Julian Dunn is a senior product manager with Chef Software where he. Where do we play? And where do we not play?

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508: The practices of the most innovative companies – with 2024 Outstanding Corporate Innovator winner

Product Innovation Educators

PDMA contributes significantly to research and knowledge in the field of product innovation. I recorded this interview at the 2024 Inspire Innovation Conference, which serves as a platform for sharing insights and best practices in product development and innovation management.

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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

At Intercom, we have taken advantage of these technologies relatively early. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? A complex system that works is invariably found to have evolved from a simple system that worked”.