Mixpanel

NOVEMBER 9, 2020

In 2019, industry-leading Business Intelligence (BI) tools, Looker and Tableau, were acquired by Google and Salesforce for over $18 billion combined. However, they don’t meet everyone’s data needs—particularly product teams’ BI tools are great at visualizing any data that can be queried from a data warehouse.

Data Visualization 111

Data Visualization Differentiation Analytic Tools User Testing 111

The Product Coalition

MAY 15, 2019

One signal I’ve been giving much thought too of late is the collision of two roles, Product Management and Product Ownership. A topic of hot debate in the agile and product circles but with very few answers. Credit: DataKitchen Since its inception, Scrum and the Product Owner role has become widely adopted.

Product Management 92

Product Management Product Manager User Testing Product Research 92

BrainStation Product Management

AUGUST 28, 2019

Product Managers are increasingly important to the product development process and have been called the “unsung heroes of the tech world,” the “ glue that binds user experience with technical and business requirements, ” and the new dream job for MBA students. Product management is the opposite.

Product Management 40

Product Management Product Manager Weak Development Team Certifications 40

The Product Coalition

MAY 7, 2020

Source: Animated Times During my career, I have worked extensively as both a project manager and a product manager; within consulting and in multiple industries. I’ve worked in companies that have both roles, companies that only have project managers and companies that only have product managers.

Weak Development Team 80

Weak Development Team Management Management Customer Experience 80

Imaginary Cloud - Design

JULY 2, 2020

little about product design. It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Summing it up: Sprint describes how to include design in your product development.

Books 138

Books Technical Review Research Software Data Visualization 138

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. Lots of people had bad answers and failed answers about how to do it.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Usersnap

JUNE 17, 2019

72% of customers blame poor customer service as the reason for having to explain their issue multiple times. Top 4 Struggles for Customer Service Teams. You have to understand the customer’s problem and forward it to the developers or marketing team. They have over 15 million users globally as of 2019.

Reporting Tools 76

Reporting Tools Feedback Software User Testing Customer Feedback 76

Department of Product

MAY 22, 2020

Product managers and product leaders should have an inherent sense of what’s valuable to customers. Product managers and product leaders should have an inherent sense of what’s valuable to customers. In November 2019, Adobe shipped the iPad version of Photoshop. They’re addictive. And stimulating.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

UX Studio: Product Management

APRIL 27, 2020

Our client creates digital products to help football fans follow matches, favorite teams, news or even play web or mobile games. Some years ago their team decided to put a new app in football-lovers’ pockets. Before design, the team already had. Design and development were going smoothly and genuinely fast.

User Testing 84

User Testing Product Research Research Software Feedback Software 84

Imaginary Cloud - Design

JULY 2, 2020

little about product design. It is not that those books are bad. In a time when there was very little acknowledgment about the importance and the role of design, when design was mainly done by developers and with very little user awareness. Why disregarding product design books is a mistake. Why is that?

Books 52

Books Technical Review Research Software Data Visualization 52

Mironov Consulting

MARCH 19, 2019

H2R Product Science ‘s Holly Hester-Reilly produces a Product Science Podcast which covers a range of topics around product experiments, teams and scalable organizations. She invited me to join for this episode called The Rich Mironov Hypothesis: Great Product Leadership is Both Subtle and Slow to Pay Off .

Leadership 60

Leadership Weak Development Team Naming Engineering 60

The Product Coalition

FEBRUARY 5, 2019

The mobile app industry is a fast-paced world, and the state of mobile in 2019 shows no signs of slowing down. Decision-making isn’t easy for any mobile app team. They can interrupt the user journey, cause drop-offs from funnels, and induce user frustration along with bad reviews. What is real-time analytics?

Data Visualization 60

Data Visualization Analytic Tools Customer Feedback Customer Experience 60

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

JANUARY 28, 2019

Paul is returning to speak at Business of Software Conference Europe 2019 in Cambridge, UK in April. He’ll be talking about how to scale and onboard sales teams effectively. Find out more about BoS Europe 2019 here. Upcoming Events. BoS Europe 2019 BoS USA 2019. Video, Slides, & Transcript below.

Research Software 40

Research Software Feedback Software Magazine Customer Experience 40

Business of Software Conference

APRIL 24, 2020

Claire Lew // CEO, Know Your Team. In this BoS Talk, Claire discusses how n o one sets out to be a bad boss, but it’s easy to become one. Learn how to ask your team the right questions, why trust is important, and why being nice can be a bad thing. My name is Claire Lew and I’m the CEO of Know Your Team.

Weak Development Team 40

Weak Development Team Vision Feedback Software Management 40

Business of Software Conference

JULY 28, 2020

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Now if you’re a product manager you look this, you’re like Oh my God this is just make work. How do we think about humans and risk management? They’re pretty bad at it.

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

Business of Software Conference

JANUARY 31, 2020

Rich Mironov, Smokejumper Product Executive. You can spend as much as you want on developing a product, but no one cares how much you spend – they only care about it’s value. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

Weak Development Team 59

Weak Development Team User Testing Customer Experience B2B 59

Mixpanel

AUGUST 11, 2020

From understanding the analytics landscape to mapping capabilities with KPIs and integrating new tools with your current stack, we know that choosing a product analytics solution can be overwhelming—not to mention, time-consuming. Here’s a summary of exactly what teams and objectives are best served by each: Marketing analytics (e.g.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Mixpanel

MAY 5, 2021

Teams are praised whenever they release a new feature (or product) to their customers. Employees on these teams likely felt proud to share something new with the world and maybe even posted their accomplishment on LinkedIn to spread the word and celebrate. Previously, he led growth and product teams at Instacart and Zynga.

Technical Review 144

Technical Review Analytic Tools Customer Experience Software Review 144

The Product Coalition

MARCH 2, 2020

the State of Practice in 2019 ’ edition found that new converts to Scrum, for example, will recruit themselves mostly from the late majority and laggards. Copyright notice : InfoQ, 2019. For managers, it means moving: From WIIFM (what-is-in-for-me syndrome) to team playing?—?the Its recent ‘ Culture & Methods?—?the

Reporting Tools 78

Reporting Tools Data Visualization Product Research Systems Review 78

UX Studio: Product Management

FEBRUARY 26, 2019

It will introduce the top UX agencies here and shamelessly put our team on the list as well. Most famous for their innovative work and the love of prototypes, Ideo provides diverse teams with designers, engineers, and researchers to a project. The team also holds trainings and workshops. The Top UX Agencies. Digital Telepathy.

UX 80

UX Data Visualization Research Software Analytic Tools 80

Userpilot

FEBRUARY 28, 2023

For example, if 90% of your detractors have complaints against your customer support team, you can take action to improve your customer support, such as creating an in-app knowledge base. Focus point: Which part of your product should you focus on next? When you collect feedback regularly, you can track trends in NPS scores over time.

Data Visualization 98

Data Visualization Dashboard Customer Feedback User Testing 98

Business of Software Conference

JUNE 20, 2019

Upcoming Events. April Dunford UK Book Launch Tour BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I even left a bunch of slack channels for different projects, different teams. Don't Miss a Thing - Get BoS Updates.

CTO Coach 87

CTO Coach Research Software Feedback Software Weak Development Team 87

UX Studio: Product Management

NOVEMBER 8, 2021

He gathered a team of like-minded design enthusiasts to shape the future of digital design and innovation. Since 2013, UX studio has been on a mission to help businesses create impactful product design. Our dedicated UX teams have successfully handled over 250 collaborations with clients from different industries worldwide.

Research Software 78

Research Software User Testing Technical Review Product Research 78

Business of Software Conference

JULY 26, 2016

Upcoming Events. BoS Europe 2019 BoS USA 2019. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Mikey Trafton: How To Manage Your Badass Team. Bethany Pagels-Minor: The Many Flavors Of Agile – What’s The Right One For Your Team?

Weak Development Team 70

Weak Development Team Data Visualization Customer Feedback User Testing 70

Business of Software Conference

MARCH 27, 2019

Looking back at examples from history including The Eiffel Tower, the invention of the Post-It Note, and the development of the Computer Mouse, Scott’s talk is all about how to think creatively at work – and why it’s so important. Upcoming Events. BoS Europe 2019 BoS USA 2019. Unsubscribe anytime.

Feedback Software 40

Feedback Software Research Software Weak Development Team Technical Review 40

Userpilot

DECEMBER 23, 2020

We’ve interviewed several prominent names in the industry, including the CEO of Product School, Carlos Gonzalez de Villaumbrosia; Andrea Saez, Head of Product Growth and Education at ProdPad; Gen Furukawa, Co-Founder at Prehook; Natália Kimli?ková, Trends to Watch In Product – Table of Contents.

Analytic Tools 122

Analytic Tools Onboarding KPIs Data Visualization Product Research 122

Userpilot

JANUARY 12, 2024

It helps product managers motivate teams to action, impress stakeholders, and quickly derive actionable insights. Analyzing event distribution over multiple platforms. Here, we see that profit margins are unconnected to sales values, and they’ve declined since peaking in 2019. Analyzing team performances.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Research Software 105

Business of Software Conference

NOVEMBER 26, 2018

Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Upcoming Events. BoS Europe 2019 BoS USA 2019. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Don't Miss a Thing - Get BoS Updates.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Userpilot

SEPTEMBER 23, 2021

” Activation : when a project manager tries out the app first-hand and sees just how much time and energy this is going to save on a weekly basis. Moment” : when an accountant is shown a demo of the app by the project manager and thinks “nice, this will ensure the team stays on budget.” Source: Educba.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience User Testing 98

Gainsight

JANUARY 28, 2019

But in my day job as CEO of Gainsight and “Chief Karaoke Officer” of the customer success movement, I think about other measurements: How many people will come to Pulse 2019 , after 5000+ at Pulse 2018? Over time, CEOs develop a feeling for the sales leader they want, and the same will happen in CS—but it will take time.

Customer Experience 63

Customer Experience Reporting Tools Data Visualization Banking 63

Business of Software Conference

OCTOBER 1, 2019

Upcoming Events. BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? And for the last decade or so I’ve been doing a combination of things around enterprise software product management. Unsubscribe anytime.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

AUGUST 1, 2019

Upcoming Events. BoS USA 2019 BoS Europe 2020. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? An external and internal ecosystem of customers supporting teams, professional I.T. Don't Miss a Thing - Get BoS Updates. Unsubscribe anytime. departments.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10

Userpilot

MARCH 14, 2019

The mission of Userpilot is to actually help product managers and customer success managers to effectively improve their product’s user onboarding by delivering personalized in-app experiences to the right people. Many developers love to code the in-app experiences themselves. 3 – Intro.js (Free).

Analytic Tools 45

Analytic Tools Feedback Software Research Software Data Visualization 45

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Upcoming Events. BoS Europe 2019 BoS USA 2019. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Unsubscribe anytime.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Business of Software Conference

JULY 2, 2019

You will probably recognise most of these techniques in action in your own organisation… Watch, and learn how to integrate design into your team effectively. Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Upcoming Events.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Intercom, Inc.

JANUARY 10, 2019

Des: We’re going to talk entirely about 2019, and this will be mostly looking forward. But before that, we’ll just briefly look back to October of 2018, when we had this event called The Next Chapter in San Francisco. At that event, Eoghan McCabe, our CEO, unveiled the next chapter of Intercom. What’s ahead in 2019.

User Testing 143

User Testing Banking Customer Experience Technical Review 143