Intercom, Inc.

JANUARY 14, 2019

That’s why we have put together our first ever Intercom reading guide for 2019. We hope this collection of reads that moved us has the same effect on you and that in 2019 you find some nugget of wisdom here that meaningfully influences your thinking, your work or simply how you spend your time.

Books

Intercom, Inc.

OCTOBER 8, 2020

As Kristen says: She predicts that this strategy of letting the product guide the sales process is the future of tech: “I think that’s where a lot of the future of sales and tech in general is going to go to some extent, which is to really let the product guide the people. Crowning the customer.

Software Review

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. In January of 2021, Quantum Metric secured its place as the first tech unicorn of the year with an above $1 billion valuation and a $200 million Series B funding round.

Feedback Software

Mind the Product

JANUARY 13, 2021

Diversity in Tech. The People Of Color In Tech article, Networking For Introverts. DeVaris talked about Using Playbooks to Drive Innovation at the Shift Dev 2019 Conference. * Review us on your podcast app so that we can use your feedback to be better. The different types of Product Manager. Quote of the Episode.

Product Research

ProductPlan

DECEMBER 11, 2019

In 2019, most product managers are using metrics to make decisions. Cloud computing and technological advances make it cheaper and faster to bring a viable product to the market. Technical product managers are common within larger organizations as one of the original subcategories of product management.

Technical Review

The Product Coalition

JANUARY 12, 2022

Innovation & technology: B est-of-breed is the way to outperform competitors. In other words, technology is the backbone of innovation. This is made possible due to huge working capital and its integrated bundle of products e.g Hence, innovation is an important factor to drive product-led growth.

Research Software

Mind the Product

JULY 24, 2019

Review your progress before it is ready. Product leader Kathy Pham joined us to talk about ethics in tech. Technology failures and poorly designed services can have an impact on human rights, safety, and democracy. Discussions of ethics in tech are not new, and we need to recognize that the power lies with the product builder.

Research Software

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. Speaking to her during a Mind the Product AsiaPac tour in late 2019, she confirmed that the product discipline has grown hugely since she’s been in Singapore. Continuous Discovery.

Product Research

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. To make things easier, I have curated this list of top 10 FinTech industry disruptors, armed with a rich skillset and deep technical expertise. Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

Analytic Tools

Product Management Unpacked

NOVEMBER 2, 2021

This first-ever racing challenge, launched in late 2019, pitted student teams from universities around the world against each other in a multi-stage competition to program Dallara AV-21 racecars to race autonomously at a final fall 2021 event at the Indianapolis Motor Speedway. A most unlikely invitation.

Research Software

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. Ratings and Reviews. Healthcare app ratings and and reviews were slightly lower than macro averages across both iOS and Android.

Healthcare

The Product Coalition

SEPTEMBER 2, 2021

fintech firms are using powerful technologies to make financial services digital, accessible, and affordable for a greater number of individuals and businesses. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance.

Analytic Tools

Alchemer Mobile

JANUARY 28, 2020

While we could chat top product management tools and technologies all day, we believe organizational changes will have the largest impact on this industry in 2020. Due to rapidly-changing technology, customers have high expectations for the products they use. Source: Product Management Hiring Trends in the US — 2019.

Product Manager

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. Des: We’re going to talk entirely about 2019, and this will be mostly looking forward. I think bots are going to be a massive success as a technology. Short on time? Des: It makes sense.

User Testing

Alchemer Mobile

MARCH 17, 2020

Due to rapidly-changing technology, customers have high expectations for the products they use. We’ve compiled a list of the best tools for mobile in-app feedback —from the technical, back-end side to A/B testing to analyzing VOC (voice of customer). Interested in improving your mobile app ratings and reviews?

User Testing

Product Talk

FEBRUARY 7, 2024

Sandrine’s Early Days at WebMD and Introduction to Continuous Discovery When Sandrine first joined WebMD in November 2019, she identified a number of challenges with the way product teams were working. A stakeholder would ask a product design team for a mockup and they would groom the tickets for that specific feature with the tech team. “It

Product Research

Mind the Product

JULY 2, 2019

Lucie’s talk at MTP Engage (Manchester, 2019) is the ideal complement to Ken Norton’s 10x not 10% talk – and gives some great, practical advice for how to make use of the concepts. John T Gourville, Eager Sellers and Stony Buyers: Understanding the Psychology of New-Product Adoption in the Harvard Business Review.

Product Research

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things. Alex: A lot.

Technical Review

Alchemer Mobile

JULY 30, 2020

In 2019, apps sent 44,849,700 consumer surveys , which is a 29 percent increase from 2018. Ratings and Review Prompts. One of the few places customers give feedback is in the app stores in the form of ratings and reviews. Here are some key ways to collect more mobile customer feedback within your app.

Feedback Software

Product Talk

AUGUST 4, 2021

During our coaching session, we reviewed their work and iterated on it as needed. By the end of 2019, I realized that most of my teams were able to get started on their own. Working with Reviewers: The First Full Manuscript Judgments. The rest of my reviewers also provided great feedback. So I polled my Early Readers.

Product Research

Innovatemap

MARCH 17, 2021

Kristin and Katie (2019 Photo). I’ve been fortunate to work with countless technology companies in my career, and while I met with an incredible number of women executives, CEOs, marketers and more, I most often saw myself in a room among men. There are some promising stats related to women in tech, too. percent in 2019.

Technical Review

The Product Coalition

JUNE 28, 2020

To cut the long story short, we decided to build an Ad-Tech product that will aggregate all the Ad channels, DSPs we use to make the entire process much easier for the team and the client-side. Fast forward to a month after, I had completed the documentation and we’re ready to build our first tech product.

Data Visualization

Mind the Product

APRIL 16, 2020

After a very promising product design phase, we sadly went from a very agile process to the bank’s traditional default waterfall technical delivery methodology. All the on-premise servers were overloaded due to a lack of understanding from technologists on what a transaction meant.

Weak Development Team

Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

Technical Review

Centercode

FEBRUARY 11, 2021

Department of Commerce reported a 30% increase in online spending from 2019 to 2020 (compared to the previous 13% increase year over year). And in the realm of technology, Centercode research revealed that 55% of consumers planned to skip in-store shopping completely and purchase new tech devices online — an 8% increase from 2019.

User Testing

The Product Coalition

JANUARY 5, 2021

It’s probably a distant memory but before the technological revolution, shoppers would walk into a retail store and take guidance from salespersons to make purchasing decisions. The advent of technologies such as smartphones and digital eCommerce and the plethora of online information?—?about

Data Visualization

Intercom, Inc.

AUGUST 13, 2020

The rise of review sites, messaging apps, and online forums has flipped the relationship between brands and their customers on its head. This shift from a broadcast to a conversational mindset, and technology’s role in that transition, is exactly what Sprinklr has bet on for the last decade.

Branding

Product Management Unpacked

MAY 27, 2021

I had a strong tech background, so I wanted to dive into the business and design side of product management and hone my leadership skills. I was trying to find a more strategic experience, something beyond traditional tech. Due to his exemplary work, Debashish received his final offer just before his final presentation.

Healthcare

Mind the Product

FEBRUARY 17, 2020

In the first of this new series – Stories From the ProductTank Community – ProductTank Pune organiser, Sanchi Gupta, explains how their community has seen awesome growth since launching in 2019 – and it’s not showing any signs of slowing down! When we began in February 2019, we were a 70-member community.

Technical Review

Mind the Product

DECEMBER 8, 2020

. * Melissa’s talk at Turing Fest Edinburgh 2019. Review us on your podcast app so that we can use your feedback to be better. She’s currently Head of Innovation at Go Compare and has spent 13 years in the tech industry working with startups in the SaaS and mobile space. Lego Star Wars Boost Droid Commander.

Customer Experience

Alchemer Mobile

MARCH 23, 2021

Let’s focus on annual retention, an app metric that is generally not reported on due to the acceptance of regular, high consumer churn. Not only did apps in Media enjoy the highest 90-day retention of any category, they saw a 58% increase from this same statistic in 2019 (38%). Annual Retention.

Research Software

The Product Coalition

DECEMBER 15, 2020

In March 2019, Amazon saw 85 percent of mobile activity coming through its app. This is especially important for apparel and accessories, as users might want to review the accessories or prints carefully. Use tables for technical specifications of the products. It is more convenient to read structured reviews. mobile U.S.

Feedback Software

Intercom, Inc.

DECEMBER 2, 2021

When tackling a technical design for a system, make sure you always understand the data models first. ” versus when you’re figuring out, “Hey, how should I tech design this?” In terms of the zoom levels we were talking about before, this, for me, is right in that high-level, tech design zoom level.

Engineering

Intercom, Inc.

APRIL 13, 2021

If a node needs to be completely removed from the cluster (due to hardware issues, for example), we can tell Elasticsearch to safely exclude the node and reallocate the data elsewhere while keeping the cluster fully available. persistent": {. cluster.routing.allocation.enable": “none”. }. }. Providing invisible management.

Reporting Tools

The Product Coalition

AUGUST 6, 2021

In today’s competitive business environment, technology is increasingly shaping the strategies that companies develop to try to outdo their competition. According to information shared by Evans Data Corporation , as of 2019, 23.9M people declared themselves as software developers by profession. by the year 2024.

Consulting

The Product Coalition

AUGUST 30, 2021

Due to the fast-faceted customer preferences, the demand for ready-to-eat food products has been increasing. New technologies help to derive the flavors from fruits and vegetables. Europe commanded the global food flavor market in 2019 with a total market share of 31.7%. billion in 2019 and is expected to reach $19.28

Reporting Tools

Userpilot

MARCH 7, 2022

In 2019, someone accused Brand24 of collecting data they weren’t supposed to collect from FB & Instagram. Brand 24 , a social media monitoring solution founded and headquartered in Poland, provides instant access to brand mentions across social, news, blogs, videos, forums, podcasts, reviews, and more. Their goal?

Analytic Tools