Userpilot

APRIL 8, 2022

Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. In 2020, Prowly was approached by Semrush and was soon acquired by them. What is Product-Market fit? Differentiating from the competition. This could be: Price.

User Testing 89

User Testing Feedback Software Research Software Product Marketing 89

Mind the Product

DECEMBER 24, 2019

Despite all the political, social and ecological upheavals in 2019, it’s been a busy and successful year for Mind the Product, not to mention the evolving product management community we aim to support. We learned so much at each event and can’t wait to do it all again in 2020. Hitting New Locations.

Travel 101

Travel Agile Download Framework 101

ProductPlan

SEPTEMBER 8, 2021

Today, Amazon is the largest internet company by revenue globally — $386.064 billion in 2020. Those are some impressive stats; considering the break-neck speed of technological innovation and growing competition, Amazon continues to impress with its product strategy. For Amazon, speed is a critical competitive differentiator.

Product Strategy 64

Product Strategy User Testing Strategy Technical Review 64

Userpilot

SEPTEMBER 14, 2022

Successfully launching a product requires proper planning which usually follows specific steps and checklists. Both Product Marketing and Product Management teams need to work together. Product marketing is responsible for market research, product development, branding, advertising, and pricing.

Product Research 77

Product Research Feedback Software Research Software Product Marketing 77

ProductPlan

FEBRUARY 18, 2020

Yet product managers generally love what they do and find the role quite fulfilling. However, there’s often a disconnect between aspects of the job that make product managers happy and the metrics upon which they’re judged. When this occurs, product managers must focus on goals unaligned with their passion.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

PMLesson's Ace the PM Interview

SEPTEMBER 28, 2020

Those who are looking for a job in tech, whether it be in product management, software engineering, data science, or the like, have undoubtedly considered a career at Google. We understand that it can feel overwhelming to aspire towards a position at the tech giant. This is especially true for technical positions.

Reporting Tools 98

Reporting Tools Software Engineering User Testing Customer Experience 98

Pragmatic Marketing

JULY 18, 2018

When the CCPA goes into effect in January 2020, it will be the most stringent and far-reaching consumer privacy regulation in the United States. As a product manager or product leader, you must be aware of the requirements and the effects it will have on your organization. How Product Leaders Can Embrace CCPA.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

Pragmatic Marketing

JULY 18, 2018

When the CCPA goes into effect in January 2020, it will be the most stringent and far-reaching consumer privacy regulation in the United States. As a product manager or product leader, you must be aware of the requirements and the effects it will have on your organization. How Product Leaders Can Embrace CCPA.

User Testing 70

User Testing Data Visualization Technical Review Research Software 70

BrainMates

FEBRUARY 12, 2020

Updated February, 2020. As a Product Manager I love the words “market-driven” They have purpose and connotations of real market intelligence (“customer-centric” sits in the same bucket). These words describe not only the end-product but also how we got there. What is a “market-driven” Product?

Marketing 59

Marketing User Testing Research Software Product Research 59

Department of Product

AUGUST 2, 2020

— Kieran McHugh (@kieranmch) July 21, 2020 With talented content UX writers on board: ‘System administrators’ transform simply into admins. Here’s a few ways that product managers and UX content writers can work together to build a solid product content strategy. One of my favourite features despite its simplicity!

Feedback Software 52

Feedback Software Strategy Onboarding KPIs User Testing 52

Gainsight

JUNE 18, 2020

At athenahealth, a leading provider of network-enabled software and services for medical groups and health systems nationwide , Laura is a Senior Product Manager and Ed is Executive Director, Customer Success Analytics. We needed to demonstrate differentiated value and create a positive experience for our customers.

Data Visualization 52

Data Visualization Analytic Tools Healthcare Customer Experience 52

Revulytics

MAY 10, 2017

In that light, we talk a lot about the value of usage analytics to help product management and engineering build great products, and help marketing sell them. This not only recovers previously undiscovered revenue but positions the ISV for upsell and continued partnership. Evolve and Optimize Licensing Strategies.

Analytic Tools 59

Analytic Tools Data Visualization Customer Experience Customer Feedback 59

PMLesson's Ace the PM Interview

MARCH 20, 2021

The high salaries associated with most data scientist positions are such because the field requires a substantial amount of training and a deep understanding of highly advanced topics in statistics, mathematics, programming, and artificial intelligence. We mentioned in our article, "What Does a Data Scientist Do?"

Data Visualization 64

Data Visualization Artificial Inteligence Reporting Tools Analytic Tools 64

Intercom, Inc.

OCTOBER 29, 2020

Frequent touch points and positive interactions will create strong relationships and build customer loyalty. If 2020 taught us anything, it’s that a passive attitude towards non-discrimination isn’t enough. Frequent touch points and frequent positive interactions. And where does loyalty come from? Communication.

Feedback Software 209

Feedback Software Research Software User Testing Reporting Tools 209

Usersnap

NOVEMBER 15, 2019

Walker predicts that by 2020 customer experience will overtake price and product as the main differentiator between competition. . Raluca Bujoreanu, Senior Product Manager of Zalando thinks consistency is key: “I believe that the customer is crucial for creating any digital experiences. How did you feel about it?

User Testing 49

User Testing Feedback Software Research Software Data Visualization 49

Userpilot

NOVEMBER 11, 2020

With just a bit of help – in terms of product positioning and support for their use cases – Adjacent Users can quickly be turned into successful users. An NPS figure greater than zero is generally deemed to be positive, but as we explained in this blog, the benchmark for SaaS companies is a +26 NPS score.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Userpilot

JULY 8, 2020

For SaaS product managers, getting new people to try out your app is only half the battle. If there’s a significant positive difference over time, then you’ve chosen the right metrics to validate that hypothesis! It’s also important to differentiate Activation from Engagement. Find the User Adoption Metrics that Matter.

Onboarding KPIs 60

Onboarding KPIs User Testing Customer Experience Analytic Tools 60

Business of Software Conference

FEBRUARY 16, 2021

We’ve always tried to be pretty engineering and product heavy, just because we are, we’re, we’re built for developers and product managers. I always think there’s a couple different products, right? April Dunford Positioning BoS USA. Which is great, like, you want to get at least two right?

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

AUGUST 1, 2019

BoS USA 2019 BoS Europe 2020. So venture capital was needed indeed upfront to buy development hardware and software to fund operations until a first always incomplete product could be brought to market but then upfront customer license payments funded the build out of the business. Upcoming Events. Don't Miss a Thing - Get BoS Updates.

Analytic Tools 10

Analytic Tools Reporting Tools Software Review Enterprise 10