The Product Coalition

JULY 21, 2022

Let’s discover the evolution of e-commerce technology. Even businesses that never sell products through technology have faced the dilemma of either selling an online or closing business. The advent of advanced e-commerce technologies has transformed the e-commerce industry and built a strong foundation for online retailers.

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Reporting Tools Artificial Inteligence Data Visualization Wireless 147

The Product Coalition

AUGUST 30, 2021

Driven by new global food trends, the flavor industry has grown towards organic and natural ingredients. Flavor industry: Market overview The global flavor market has experienced dramatic growth in the food & beverage sector in the past few years. New technologies help to derive the flavors from fruits and vegetables.

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Reporting Tools Software Review Systems Review Technical Review 127

Alchemer Mobile

MAY 12, 2022

The following data and information on Shopping apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Personal Services Apps: Home and Family. Industries represented within the subcategories have vastly different business goals. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. Shifted emotions.

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The Product Coalition

DECEMBER 26, 2023

People’s health and even lives depend on how well doctors perform their duties in the healthcare industry. The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. Check it out. and Alphabet.

Healthcare 111

Healthcare Research Software Analytic Tools Reporting Tools 111

Alchemer Mobile

APRIL 9, 2020

The COVID-19 pandemic has more and more people using app-based food delivery services, and QSRs are seeing an influx of mobile payments at their drive-throughs with the closure of dine-in establishments. Download the 2020 Mobile App Engagement Benchmark Report. Above all, benchmarks can help you understand why.

Research Software 246

Research Software Feedback Software Data Visualization User Testing 246

Alchemer Mobile

APRIL 21, 2021

Education was one of the hardest hit industries in 2020. Quick transitions to remote learning, usage and integration hurdles, lack of funding for new tech, and massive fluctuations in MAU all played a role in delivering a challenging year for educators and education technology across the country. Let’s start with the bad.

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The Product Coalition

OCTOBER 23, 2022

API usage by industry shows that APIs are no longer just the domain of technology companies. APIs are being adopted across every industry, by all types of organisations, with the fastest growth in usage coming from more traditional sectors. What it means APIs are now an essential part of the economy, regardless of industry.

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The Product Coalition

JULY 8, 2020

As an entrepreneur, CEO, or project manager, you might be interested in outsourcing software development to another country and getting still high-quality work done for fewer costs. Likely, we understand everything that may become your subject of concern when making a decision to hire an offshore software development company.

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Centercode

DECEMBER 22, 2020

You can say what you like about 2020, but you can’t say we didn’t learn a lot. Our team was right there, too, and we’re proud to say that we continued not only to support our customers with our platform and services, but we supported testing professionals with in-depth content to help them adapt and improve.

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Reporting Tools Feedback Software User Testing Customer Feedback 75

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

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Intercom, Inc.

MARCH 28, 2022

To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”.

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Reporting Tools Data Visualization Customer Communications Research Software 228

Amplitude

FEBRUARY 8, 2021

It’s no surprise that 2020 profoundly changed our digital habits. Original data from Amplitude—the operating system for digital business—shows exactly when the pandemic set the course for new digital trends in fintech, B2B SaaS, ecommerce, streaming media, and consumer tech. Baby Boomers embraced online shopping. Streaming Media.

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Analytic Tools Data Visualization Reporting Tools B2B 71

Alchemer Mobile

APRIL 21, 2022

The following data on mobile surveys and interaction and response rates is from our 2022 Mobile App Customer Engagement Report. At year end, interaction rates remained equal to what they were in 2020 at 26%. There was a 9% increase in the number of surveys sent in 2021 from 2020. Mobile interaction and response rate benchmarks.

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Alchemer Mobile

MAY 21, 2020

2020 has been volatile for Finance apps. Apptentive published our 2020 Mobile App Engagement Benchmark Report for Finance apps in early March, right as COVID-19 hit North America hard. The data in the report is from FY 2019 and serves as a yardstick to help app publishers measure customer emotion and understand what’s changed.

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Alchemer Mobile

MAY 6, 2021

One size did not fit all for Personal Services apps in 2020. Depending on industry, issues with supply chains, global price drops, and budget constraints impacted each brand differently. Personal Services apps are separated into two subcategories: Home (real estate, property management, connected devices, etc.)

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Alchemer Mobile

APRIL 6, 2021

The food and drink industry was heavily impacted by restrictions on dining, shopping, and delivery in 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Food and Drink category. 2021 Engagement Benchmarks for Food and Drink Apps.

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Feedback Software Research Software User Testing Systems Review 243

Alchemer Mobile

JANUARY 30, 2020

In Gartner’s November 2019 “ Accelerate Buying Decisions ” article, analysts make an important distinction: “Technology buying is typically an act of change.” No matter your business, change and investment in new Voice of the Customer (VoC) technology can be scary. Every industry captures it. Source: MaritzCX, 2020.

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The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

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Research Software Feedback Software Reporting Tools Data Visualization 116

Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. Announcing ‘The Intercom Customer Support Trends Report for 2022’. It’s been another challenging year for customer service teams – from small businesses to large enterprise companies. Well that was quite the year. And breathe!

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Reporting Tools Technical Review ChatGPT Customer Experience 118

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. That’s why, for the past five years, Amanda Malko has been thinking about how marketplaces change the way people buy software, helping B2B SaaS businesses find reputable software that can help them grow their business.

Feedback Software 118

Feedback Software Research Software Reporting Tools Software Review 118

The Product Coalition

JULY 13, 2020

In order to be data-driven, one has to carefully consider the product analytics tools he is using. However, there are so many vendors on the market that it can easy to lose track of which tools are worth consideration. What is a Product Analytics Tool? What is a Product Analytics Tool?

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Data Visualization Analytic Tools Research Software Feedback Software 78

Amplitude

MARCH 4, 2021

You also don’t have to build your career entirely within the product industry. Another key finding: Product professionals who are skilled in one or more analytics platforms can make 14% more, on average—and can potentially make 17% more if they are skilled in Amplitude. Read the Full Product Manager Hiring Report.

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The Product Coalition

APRIL 7, 2021

How to Support Women in Technology?—?And especially in technology?—?is In fact, 1 in 4 women are now considering leaving the workplace or downshifting their careers, according to the 2020 Women in the Workplace study released by McKinsey & Co. While this is a start, it is not the solution. is staggering.

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Reporting Tools Technology Embedded Analytics Leadership 78

Mixpanel

MAY 14, 2020

To learn more about how these teams work, we surveyed over 450 product managers, leaders, and UX designers from across the world to build our State of Product Analytics report in partnership with Product School. DOWNLOAD REPORT. Across industries and geographies, some things always stay the same. Looking to the future.

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Amplitude

JUNE 24, 2020

Today, Amplitude is sharing our digital report quantifying this impact. The team has been hard at work making sure our systems perform without a glitch, and that our customers can do the important work they need to do. Ecommerce Penetration pic.twitter.com/SDnMggQrJz — Dennis Hong (@DennisHong17) May 16, 2020.

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Alchemer Mobile

MAY 19, 2022

The following data and information on Utilities apps is from our 2022 Mobile App Customer Engagement Report. Brands in the Utilities industry faced various hurdles throughout 2021. “Mobile has been a huge enabler of these heightened expectations, largely replacing the customer service agent of the past. Shifted emotions.

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User Testing Feedback Software Data Visualization Customer Feedback 264

Amplitude

OCTOBER 14, 2020

Amplify 2020 gathered product leaders from the likes of IBM and Peloton to discuss the shift to a digital everything world, and the takeaway was clear: Your product is your business. These solutions typically require SQL queries or analyst support, which can’t keep up with the needs of fast-moving teams.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

The Product Coalition

MARCH 30, 2021

these aspects are only a minor part of things that may trigger eCommerce solutions to flop. With that in mind, software quality comes to the fore. Accelerate software rollout through test automation Scaled-down software TCO, reduced time to market, increased ROI, improved QA transparency ?

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Reporting Tools Technical Review User Testing Data Visualization 90

Alchemer Mobile

DECEMBER 21, 2022

Obviously, in order to start segmenting on demographic data, you’ll need a system and CRM to collect this information. This takes some basic research but tools like Statista can help you quickly gather high-level data. There was a 9% increase in the number of surveys sent in 2021 from 2020. Nationality. Conclusion.

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Product Innovation Educators

MAY 18, 2020

After hosting the 2020 virtual summit for product managers and product VPs, I’ve been asked many times for my lessons learned: what made it great, what would I do differently, what advice I have, what I learned about launching a product, etc. 14:24] Other decisions we were happy with: Pre-recorded sessions—technology worked.

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User Testing Research Software Feedback Software Reporting Tools 118

Alchemer Mobile

APRIL 14, 2021

Media and Entertainment apps played a critical role in helping us get through 2020. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Media and Entertainment category. Technology (media creation, connectivity, etc.). Technology Apps.

Feedback Software 246

Feedback Software Research Software Technical Review User Testing 246

Alchemer Mobile

APRIL 28, 2021

One size did not fit all for Utilities apps in 2020. Depending on industry (energy, manufacturing, security, et. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Utilities category. star rating, and had 1,223 reviews. Popular Phrases.

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Feedback Software Systems Review User Testing Travel 234

Alchemer Mobile

APRIL 14, 2022

The following data and information on Media apps is from our 2022 Mobile App Customer Engagement Report. Subcategories for Media Apps: News, Telco, Technology, Games, Sports, Music. DOWNLOAD THE FULL 2022 BENCHMARK REPORT HERE. While the news cycle was less volatile in 2021 than in 2020, it certainly did not slow.

Feedback Software 278

Feedback Software User Testing Technical Review Customer Feedback 278

Alchemer Mobile

APRIL 2, 2021

While we watched brave, brilliant healthcare workers combat the pandemic on the front lines, the mobile technology used to support their efforts from home underwent massive change. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Healthcare category.

Healthcare 147

Healthcare Feedback Software Research Software User Testing 147

Alchemer Mobile

MARCH 23, 2021

Retention is a primary focus in Apptentive’s 2021 Mobile App Engagement Report , a study of 1,000 apps across a billion+ app installs. Below is the month-over-month view of consumer retention in 2020 for all apps included in the study. In 2020, the average app saw 66% 30-day consumer retention. App Retention in 2021.

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Research Software Feedback Software User Testing Data Visualization 216

DISQO

OCTOBER 24, 2019

While it’s no secret that services businesses have undergone a massive transformation over the past five years, I foresee these changes reaching a critical inflection point in 2020. Future professional services business models will be focused on capabilities, not companies, and outcomes over billable hours.” .

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