Atlassian

FEBRUARY 9, 2022

That’s the thinking behind Atlassian IT’s service desk consolidation project. Why we built a new service desk. Service management easily tops the list of essential IT functions. Every so often, IT teams need to reevaluate their solution to make sure it’s still operating effectively for the organization and its employees.

Data Visualization 75

Data Visualization Reporting Tools Analytic Tools Customer Experience 75

The Product Coalition

AUGUST 12, 2020

As AI technology spreads across the globe, new locations are arising as potential hotbeds for the growth and development of AI technology. One of these areas is Southeast Asia, where AI solutions are expected to lead to increased productivity and a further expansion of AI markets.

Reporting Tools 80

Reporting Tools Research Software Artificial Inteligence Data Visualization 80

Usersnap

AUGUST 20, 2021

You can collect customer feedback in a variety of ways: Messenger tools Social media Email. You can easily write out a generic understanding of what you see in your customer feedback software. That’s why we recommend proper tools that help you receive specific and actionable insights. Better products and services.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Modus Create

JUNE 9, 2022

Our recent report 2022 State of Digital Transformation unveiled that 57% of enterprises had adopted an agile framework for implementing digital initiatives. The cost of running software has been heavily commoditized. The rise of the cloud has changed how people build software. Agile Has Gone Mainstream.

Reporting Tools 98

Reporting Tools Agile Data Visualization Customer Experience 98

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” Do you have the right tools to capture that voice? Mobile in-app feedback tools & solutions.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

FEBRUARY 4, 2022

SaaS sales can be broken down into three models: self-service, transactional, and enterprise. A self-service SaaS sales process is best for companies with a simple and/or affordable product. Creating a user persona will help you target the right prospects and later use the same data to segment your in-app marketing.

Feedback Software 91

Feedback Software Research Software Reporting Tools Onboarding KPIs 91

eG Innovations

NOVEMBER 3, 2022

In today’s article, I will be highlighting eG Enterprise’s monitoring capabilities for Amazon’s AWS NICE DCV VDI protocol that was used first in Amazon’s AppStream 2.0 for the Amazon WorkSpaces service for digital workspaces. The NICE DCV streaming protocol is also utilized by popular services, like Amazon Appstream 2.0,

Data Visualization 52

Data Visualization Reporting Tools Enterprise Customer Experience 52

Intercom, Inc.

JANUARY 5, 2022

In today’s data-driven SaaS scene, these can affect hundreds of millions of users and cause damage in the billions of dollars, and as compliance frameworks become requirements to do business, businesses are turning to third-party services that can help expedite and facilitate the process. And that’s where people like Adam Markowitz come in.

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

eG Innovations

SEPTEMBER 9, 2021

Join us at Data Con LA 2021 (Virtual Event) on Friday, September 17 – Sunday, September 19, 2021. One of the best and fastest growing community data conferences associated with data technologies. Data Con LA 2021 will be hosting tutorials, a Startup Showcase, and for the first time, a product hackathon. Data 4 Good.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Healthcare 52

Modus Create

FEBRUARY 16, 2022

In October 2021, we surveyed over 1,000 senior executives in the US, with a goal to understand their digital appetite and aspirations for 2022. . The survey revealed interesting insights on Corporate America’s readiness for various digital initiatives, which we consolidated in our 2022 State of Digital Transformation report.

Technical Review 143

Technical Review Research Software Reporting Tools Data Visualization 143

Modus Create

MAY 15, 2023

When serverless architecture became all the rage a few years ago, we wondered whether it was just marketing hype. You don’t have to manage servers to run apps, storage systems, or databases at any scale. For example, one of our clients wanted a new reporting function in its monolith ruby-based application.

Reporting Tools 98

Reporting Tools Events Reference Enterprise 98

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. – Simon Binder, Co-Founder AVD TechFest.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

MAY 17, 2022

Technology advancements have now made it possible for organizations to adopt virtual desktop technologies in a hassle-free manner, from the cloud. Microsoft’s multi-session Windows desktop technologies supported on Azure cloud allow admins to provision virtual desktops on-demand. – Simon Binder, Co-Founder AVD TechFest.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Feedback 52

eG Innovations

FEBRUARY 12, 2021

Role of eG Enterprise in the Citrix User Experience. solutions to enhance IT service performance, increase operational efficiency, ensure IT effectiveness, and deliver on the ROI promise of transformational IT investments across physical, virtual, and cloud environments. But what role will they play in the future of work?

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Intercom, Inc.

MAY 13, 2021

Few people have more experience with this move than Linda Lin , Director of Customer Success at the revenue intelligence platform Gong. Although Linda started her career in sales, she has spent the past twelve years scaling post-sales teams and moving hyper-growth companies like Zendesk, Slack, and now Gong upmarket into the enterprise realm.

User Testing 177

User Testing Customer Feedback Customer Experience Strategy 177

Intercom, Inc.

AUGUST 24, 2021

But at these pivotal moments, it’s just as important to prioritize your customer support strategy as it is to plan your product roadmap or your next big marketing campaign. Are the tools you’re using capable of scaling with you? It’s clear that when it comes to customer support, you need the right tool for the job.

User Testing 129

User Testing User Friction Customer Experience Data Visualization 129

Userpilot

JUNE 4, 2021

Important Note: WalkMe, Userlane, and Whatfix are suitable for the employee onboarding use case when you’re onboarding with a third-party tool like Salesforce and Workday. Because we have several years of expertise in user onboarding, product adoption, and UI/UX design, we’ve used all the tools from this list.

Feedback Software 59

Feedback Software Analytic Tools User Testing Customer Feedback 59

Intercom, Inc.

MARCH 11, 2021

Later is an Instagram marketing platform that allows users to be more strategic about how they plan, publish, and report on their social media content. And we do that every day, in terms of providing great service.” Because trust is not something you easily get anymore, especially when it comes to service.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

Intercom, Inc.

FEBRUARY 22, 2022

As we scale, we’re working with larger mid-market and enterprise customers with more complex needs and specifications. We’ve invested massively in compelling security assurance to foster and safeguard our customers’ trust in Intercom, evidenced by our SOC2 Type II and HIPAA attestation reports, and ISO27001 certification”.

Data Visualization 118

Data Visualization Customer Experience User Testing Reporting Tools 118

Intercom, Inc.

JULY 29, 2021

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Userpilot

JUNE 2, 2022

But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. B2B SaaS stands for businesses that provide cloud-based software solutions to other businesses. Userpilot , Mixpanel, and Chartmogul are the top 3 analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Roy Madden

MAY 27, 2021

In tandem with other market players, they help protect Australia’s national energy supply from cyber attacks. “We No matter how knowledgeable you are, cybersecurity at human speed can’t keep up with ransomware crews using increasingly complex software to manage their operations. Started using Feedly Cybersecurity: 2020.

Research Software 109

Research Software Reporting Tools Data Visualization Customer Experience 109

Userpilot

FEBRUARY 12, 2021

However, our State of SaaS Product Onboarding study we did in 2020 (2021 report coming soon!) We will then go over the marketing strategies for a freemium product and finally a decision guide to see if a free trial is more appropriate for your business. found something interesting to add to this debate. Table of Contents.

User Testing 98

User Testing Reporting Tools B2C Customer Experience 98

Amplitude

APRIL 20, 2021

These updates enhance our existing data management experience— Govern —with the addition of new tools to help your team audit data, spot unusual events, and keep taxonomy consistent across your team’s usage of Amplitude. Accurate and trustworthy data is the foundation for the Digital Optimization System. A New Home For Auditing Data.

Data Visualization 52

Data Visualization Government Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 4, 2023

What is a “wow” experience in customer service? WOW experiences are often associated with exceptional customer service but can also apply to the customer experience in other contexts. In fact, excellent customer service is one of the best ways to increase customer loyalty and retention. Userpilot’s self-service knowledge base.

User Testing 76

User Testing Customer Experience Customer Feedback Feedback Software 76

Alchemer Mobile

MARCH 18, 2021

Apptentive’s annual Mobile App Engagement Report serves as a baseline to help app publishers across categories understand their app’s engagement strengths and areas for improvement. And today I am super excited to share some of the key insights from our 2021 Mobile App Engagement Benchmark Report. Read the report here.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Userpilot

JULY 12, 2021

Data is the engine for SaaS, but without data analytics tools , your SaaS team will not be able to make sense of the data. The right set of SaaS analytics tools can help you generate actionable insights that fuel strategic decisions. But how do you ensure you’re picking the right tools?

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

MARCH 11, 2021

Let me be frank: if you’re a SaaS company and you’re not using customer retention management software , you’re missing out. In this article, we’ll look at the best software options SaaS companies have at their disposal to manage customer retention and reduce churn. Why does a SaaS business need customer retention software?

Analytic Tools 98

Analytic Tools Data Visualization Reporting Tools User Testing 98

eG Innovations

NOVEMBER 30, 2021

With an increase in market share, it’s one of those applications that you either expect an organization to be already using or planning to deploy out to their environment sooner rather than later. HDX Optimization for Teams allows you to deliver 720p high-definition video calls at 30fps through your Virtual Apps and Desktops solution.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Software Review 52

Intercom, Inc.

NOVEMBER 26, 2020

Over the course of four weeks, we’ve been exploring some of the key topics around the past, present, and future of retail, looking at the technologies and behaviors that have enabled – and transformed – shopping as we know it. Welcome to the final instalment of S.H.O.P. , our series examining the changes in retail and commerce.

Presentation 118

Presentation Reporting Tools Customer Experience Technology 118

eG Innovations

SEPTEMBER 17, 2021

The field of information technology has advanced at a breakneck pace in the last 20 years. Hence, it has become imperative for any business to know and adopt technologies that can make them productive and more competent at the same time. How do Managed Service Providers Function? Definition of an MSP. The rise of MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Technical Review Systems Review 52

Userpilot

SEPTEMBER 23, 2021

It’s near-impossible to code your own onboarding without a vast amount of time and money, so you need special onboarding software. If you assess onboarding software by lack of code, segmentation capability, in-app communication, analytics , and pricing, Userpilot is the clear market leader. What is user onboarding? Levelling up.

Analytic Tools 81

Analytic Tools Onboarding KPIs Customer Experience User Testing 81

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. The results were incredible.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Userpilot

AUGUST 30, 2021

Which product analytics tools should you be using? How many analytics tools do you need? And what type of analytics really matters for a product marketing manager? Some analytic tools are confusing, some are difficult to use, and some are downright irritating, making it hard to access the product growth insights you need.

Data Visualization 90

Data Visualization Analytic Tools Feedback Software Reporting Tools 90

The Product Coalition

DECEMBER 22, 2022

Software-as-a-service (SaaS) models, which operate on a subscription basis and are centralized and situated on a remote cloud network, are increasingly popular with businesses for a variety of factors, including flexibility and affordability. Saas startups that provide software as a service have a good delivery model.

Analytic Tools 119

Analytic Tools Data Visualization Reporting Tools Startups 119

Product Talk

JANUARY 3, 2024

While he’s worked in a range of roles and companies, he describes his focus as building enterprise applications for some of the largest companies. “We We believe that innovation stems from truly understanding the problems that we are trying to solve instead of just implementing a solution,” says Mike.

Product Research 211

Product Research Customer Experience Research Software Reporting Tools 211

Modus Create

JUNE 20, 2023

We‘ve identified six digital product development trends gaining traction among enterprises across industries and markets. These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time).

Feedback Software 98

Feedback Software Reporting Tools Development Technical Review 98