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The ultimate customer support tech stack for 2022

Intercom, Inc.

But in today’s fast-paced world, your customer support can only be as effective as the technology that underpins it. Study after study shows that the vast majority of support teams are unhappy with their current customer support tech stacks. Download The Ultimate Modern Support Tech Stack guide. Is your tech stack ready?

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How to use SaaS analytics to reduce churn in 2022

Userpilot

Are you wondering how to effectively use SaaS analytics to reduce churn? You can collect heaps of data but they won’t be of any use if you don’t know what to do with them. SaaS analytics allow you to leverage the data to gain actionable insights and make informed decisions. What is SaaS analytics?

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20 Product Manager Blogs Worth Following in 2022

Userpilot

Would you like to discover new ones that will give you valuable insights into product management ? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Amplitude blog focuses on data analytics in product management.

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5 Climate Tech Startups to Watch

freshtrax

Original Article Published in Japanese on Aug 03, 2023. Climate tech, which refers to technologies and businesses focused on combating climate change , such as reducing CO2 emissions and combating global warming, is gaining momentum, especially in the United States. Climate tech funding has increased significantly.

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11 Product Marketing Tools Every SaaS Company Should Try

Userpilot

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Why Use Product Marketing Tools?

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How to Become an AI Product Manager Without Experience

The Product HQ

Today, more and more businesses are looking for product managers specializing in artificial intelligence and machine learning technologies. According to AI trends from Finances Online , the CAGR growth rate for the market size of the AI industry exceeds 33% between the period 2019 and 2022.

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Customer Experience Automation in SaaS [Best Tools Included]

Userpilot

However, as your business grows, it becomes more difficult to deliver top-notch customer service , which means you are at risk of customer churn. In this article, we will be covering everything you need to know about customer experience automation. Create an in-app resource center and offer self-service support on-demand.