Userpilot

FEBRUARY 13, 2024

We’ve collected some of the best product management webinars for 2024, so you don’t miss out. Userpilot's webinar “5 Ways How to Use Microsurveys in Your SaaS" covers efficient feedback collection with microsurveys , seamless integration into user journeys , and data interpretation for insights.

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Webinar Data Visualization Analytic Tools Feedback Software 105

Userpilot

JULY 23, 2024

It helps organizations focus on the Determining which features to include in a product roadmap can be challenging with constantly evolving customer needs and several opportunities chasing scarce resources. They represent the customer’s voice and collaborate with product teams and stakeholders.

Feedback Software 111

Feedback Software User Testing Product Research Customer Experience 111

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction. Product analysis with Userpilot.

Data Visualization 102

Data Visualization Analytic Tools Research Software Artificial Inteligence 102

Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes.

Analytic Tools 105

Analytic Tools Feedback Software Reporting Tools Data Visualization 105

Userpilot

JULY 29, 2024

TL;DR Choose a product management platform with advanced features, a user-friendly interface, customization, third-party integrations, scalable pricing, robust security , and collaboration features. Userpilot is a top product management software that enhances user experiences by effectively monitoring user behavior.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Lenny Rachitsky

JULY 30, 2024

Unlike with traditional SaaS products, companies looking to integrate AI products and features need to consider the real, underlying costs of generative AI compute and the intense competitive pressure in the AI market now, while also focusing on adoption and new business models. An indirect monetization strategy (e.g.

Artificial Inteligence 145

Artificial Inteligence Technical Review Customer Feedback Feedback Software 145

freshtrax

FEBRUARY 9, 2024

The rapid evolution of generative AI is revolutionizing branding strategies. Generative AI is redefining brand identity and adding a new dimension to customer relationship building. So, how can we apply generative AI to branding? Generative AI has evolved tremendously from 2014 to 2023-present.

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Generative AI Branding Customer Communications Strategy 59

Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

Analytic Tools 40

Analytic Tools Weak Development Team Data Visualization Technical Review 40

The Product Coalition

DECEMBER 26, 2023

However, generative AI substantially improves computer vision accuracy, enabling use cases previously unthinkable. Computer vision systems can achieve up to 99% accuracy by training deep-learning AI models with vast amounts of visual data. Manual efforts are always prone to errors and take a long time.

Healthcare 147

Healthcare Research Software Vision Analytic Tools 147

Gainsight

JULY 8, 2024

AI is going to radically make customers and customer success better.” In Customer Success (CS), generative AI is poised to be a total game changer. We surveyed 175 CS professionals globally for our second edition of The State of AI in Customer Success report.

Reporting Tools 52

Reporting Tools Data Visualization Research Software User Testing 52

Gainsight

FEBRUARY 22, 2024

In the dynamic landscape of community management, 2023 saw significant strides in redefining the role and impact of online customer communities for organizations. As we embark on a new year, it’s crucial to reflect on the lessons learned and set our sights on the dos and don’ts for community management in 2024.

Customer Experience 52

Customer Experience Generative AI Education Management 52

Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. In such exciting times, it might be tempting to assume that shiny new technologies will dominate digital transformation trends in 2024. Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders.

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Data Visualization Research Software Analytic Tools Customer Experience 64

Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

APRIL 30, 2024

Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How did Marty Cagan get started in product management? Top Marty Cagan books product managers should read With all that experience, Marty surely has tons of strategies and insights to share.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Books 105

AB Tasty

SEPTEMBER 16, 2024

The future of digital experience optimization has arrived and it’s driven by AI. AI can often be a sensitive subject, as loud voices in the room will boast how AI can replace people, careers, or even entire sectors of society. We’ll dig into the ways AI can be a helpful tool, as well as some considerations to take.

Artificial Inteligence 52

Artificial Inteligence Customer Experience User Testing Reporting Tools 52

Userpilot

JULY 22, 2024

A well-executed expansion strategy leads to increased sales and market share, improved customer satisfaction , and better competitive advantage. Product expansion offers a range of potential benefits to businesses, including: Improved customer satisfaction : Expanding your product line improves your ability to satisfy customer needs.

Research Software 103

Research Software Feedback Software Analytic Tools User Testing 103

Modus Create

NOVEMBER 15, 2024

By Greg Sterndale Posted in Digital Transformation , Product Published on: November 15, 2024 Last update: November 15, 2024 Five questions to help kickstart your AI journey Few industries stand to gain as profoundly from AI advancements as life sciences. Are you ready to transform life sciences with intelligent apps?

Research Software 40

Research Software Reporting Tools Data Visualization Technical Review 40

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Research Software 52

Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth. Learn More in Our Report: The State of AI in Customer Success, 2024 3.

Reporting Tools 52

Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

MARCH 19, 2024

In case you missed it (somehow), Generative AI has taken the world by storm. In the realm of B2B software, Gen AI holds immense potential to transform the way companies interact with their customers, stakeholders, and users—and even the way companies develop products. Cheat Sheet is only the beginning, though.

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Data Visualization B2B Generative AI Customer Experience 52

Gainsight

AUGUST 23, 2024

According to Gartner , companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. And it makes sense: AI is a paradigm shift, because it allows teams to do more with less. BUT, dialing in the right AI technology and strategy is still a work in progress at most organizations.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Gainsight

AUGUST 23, 2024

According to Gartner , companies deploying AI as a business tool are projected to surpass 60% by the end of 2024. And it makes sense: AI is a paradigm shift, because it allows teams to do more with less. BUT, dialing in the right AI technology and strategy is still a work in progress at most organizations.

Data Visualization 52

Data Visualization Reporting Tools Customer Feedback Customer Experience 52

Gainsight

MARCH 13, 2024

Every month, a passionate group of Gainsters meet in-person at stimulating AI offsites to discuss the latest trends in AI and explore how Gainsight’s AI can shape the future of customer success and business operations. These AI offsites showcase the immense possibilities for AI to transform our entire industry.

Customer Experience 52

Customer Experience Artificial Inteligence Customer Feedback Data Visualization 52

Ronke PM

FEBRUARY 13, 2024

These individuals are diverse in age, gender, race, ethnicity, thought and come from varied backgrounds and experiences. I find myself asking a series of questions each time. I ask these questions because most of the time I don’t think my community or someone like myself was considered in the building process.

Reporting Tools 52

Reporting Tools Customer Experience Leadership Research Software 52

The Product Cafe

MAY 29, 2023

Packed with the power of generative AI, this tool is a game-changer for Shopping merchants. No need to shell out bucks for editing or customizing product images anymore. The global rollout is scheduled to be finished by 2024. Well, folks, it's time to wave goodbye to YouTube Stories. Say hello to Zeda.io

Feedback Software 52

Feedback Software Reporting Tools Customer Feedback Generative AI 52

Modus Create

SEPTEMBER 30, 2024

These changes affect us both as a company and personally — from global crises to advances in generative AI. How can we incorporate AI to advance and augment our digital transformation without becoming a distraction? The vehicle is evolving from a means of transportation to an experience device. What’s working?

Reporting Tools 52

Reporting Tools Technical Advisors Data Visualization Customer Experience 52

Product Talk

DECEMBER 4, 2024

But they can also be a treasure trove of feedback from your customers. The trouble is, you might not know until you spend some time reviewing your specific backlog. And is it even worth taking time to go through this process? But they can also be a treasure trove of feedback from your customers.

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ChatGPT Data Visualization Product Research Customer Feedback 299

UX Planet

FEBRUARY 1, 2024

Top 10 Incredible and Free Image AI Tools That Still Work in 2024 You’ll need to see this! Top 10 Incredible and Free Image AI Tools That Still Work in 2024 Are you like me? To be through to the end and unexpectedly met with a paywall that required you to pay to generate your image? I have a solution for you.

Technical Advisors 52

Technical Advisors Generative AI Customer Experience Artificial Inteligence 52

Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM)—and virtually every area of business—is evolving at a remarkable pace. That’s why we put together the Essential Guide for How to Leverage AI as a CS Leader.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Product Talk

JANUARY 15, 2025

As we kick off a new year, its time for my annual letter. 2024: A Quick Look Back I started the year feeling burnt out. For the second time in 20 years, I wasnt particularly motivated to set business goals. So I set a simple goal for 2024: to re-find joy in my work. Welcome to 2025! I couldnt get excited about growth.

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Product Research User Testing Customer Feedback Customer Experience 243

NextBigWhat

APRIL 29, 2025

Study finds generative AI like ChatGPT has minimal impact on wages and job replacement across 11 occupations in Denmark, 2023-2024, challenging claims of economic transformation. Users report only 2.8% time savings, challenging claims of economic disruption and transformation appeared first on nextbigwhat.

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Generative AI ChatGPT Customer Experience 52

UX Planet

JANUARY 2, 2025

During the IO of 2021, Google demoed LaMDA for the first time and kept it as an internal project that is not openly accessible to thepublic. For a moment, Ill dedicate this section to OpenAIs ChatGPT since it popularised the idea of Generative AI chatbots and has become a generic brand name for AI tomany.

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Artificial Inteligence ChatGPT Research Software User Testing 98

Lenny Rachitsky

MARCH 27, 2025

Previously he was a product leader at Snap, where he created the design engineering function and spent years helping develop features used by hundreds of millions of users worldwide. ” A marketable product is something users would come to your app specifically for or even pay for. Listen now on Apple , Spotify , and YouTube.

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User Testing Feedback Software Customer Feedback Customer Experience 111