Gainsight

JANUARY 23, 2025

In a world where businesses are shifting to subscription and as-a-service models, delivering real value to customers is the ultimate differentiator. Youve got to make sure your customers find real value and fall in love with your brand over and over again. So, no matter your industry, its no longer enough to just deliver a product.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

Userpilot

MAY 30, 2025

We built Userpilot to give product and growth teams everything they need to launch interactive product tours and support the sales process by highlighting differentiators in self-serve demos. Its doable, but worth knowing upfront if your brand team has strict design standards. You also get lightweight feedback tools like NPS.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Product Innovation Educators

MARCH 4, 2025

Joining us is returning guest, Carmel Dibner, who is a principal and co-owner at Applied Marketing Science (AMS), where she has helped companies uncover critical customer insights to improve products, services, and customer experiences.Before moving to consulting she was in brand management at Unilever.

Artificial Inteligence 235

Artificial Inteligence Research Software Product Research User Testing 235

Intercom, Inc.

APRIL 3, 2025

The real cost: Slowed-down business growth, player churn due to poor experiences, damaged brand reputation. Damaged brand reputation affecting future releases or new offerings. The real cost: Low player satisfaction, damaged brand reputation, player churn, lost revenue. Increased churn when frustrated players abandon games.

Reporting Tools 104

Reporting Tools Feedback Software Data Visualization User Testing 104

AB Tasty

SEPTEMBER 24, 2024

They are experts in Conversion Rate Optimization, Performance UX Design, and Customer Lifecycle Optimization for Subscription, eCommerce, and Non-Profit brands. Subscription boxes have quickly become consumer’s favorite way to shop from brands they love. Take Abel & Cole, for example. Take Abel & Cole, for example.

User Testing 52

User Testing Product Research Testing Customer Experience 52

Department of Product

JULY 29, 2022

Pricing, user experience, features, performance, branding, customer service and partnerships influence how target customers perceive the value of one product relative to alternatives in established markets. Porsche, Audi and Volkswagen coexist in the same automotive market as global brands with unique products as a portfolio within VW Group.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

Product Innovation Educators

DECEMBER 30, 2024

Start 2025 with the essential knowledge areas that give product managers more influence and success In 2024 I co-authored the 3rd edition of the Product Development and Management Body of Knowledge: A Guidebook for Product Innovation Training and Certification.

User Testing 156

User Testing Research Software Customer Experience Certifications 156

UX Studio

FEBRUARY 15, 2024

“ Innovation is not something completely brand new. They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.”

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Alchemer Mobile

APRIL 21, 2025

Its no secret, 2025 is off to an eventful start with tariff uncertainty, nagging inflation, and global supply chains in flux. When customers have a strong emotional connection to a brand, they become less price sensitive. Thats not just a nod to brand preferenceits a bottom-line opportunity. Ready to see how Alchemer can help?

User Testing 100

User Testing Customer Feedback Product Research Feedback Software 100