Sat.Nov 23, 2019 - Fri.Nov 29, 2019

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Intercom on Product: The intersection of company and product strategy

Intercom, Inc.

Five years ago I wrote about how product strategy means saying no – you must ruthlessly protect your product from feature creep. . Saying no, however, is just one part of a successful product strategy. As your business scales, you’ll need to carefully align your product strategy with your broader company strategy to ensure cohesive and sustainable growth.

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The UX of Data

Amplitude

Generating data is easy. Ensuring it is reliable and widely accessible is hard. Data is often not accessible unless you can write code. People in non-technical roles rely on data every day to make decisions, develop ideas or measure success. When tools and systems are not created with them in mind, they lose trust and understanding. They lose their bearings and end up relying on other methods to make decisions.

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Why People Buy and What it Means for Your Product

ProductPlan

Your customers don’t want to buy your product. I mean, sure, they’re willing to hand over the cash (or credit card or bitcoin) to purchase it. And yes, after they pay up, they want the actual product to be in their possession. But that’s not why people buy. Their motivation to buy isn’t about ownership; it’s about what the product means to them.

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Time Management – a Leader’s Responsibility

Mind the Product

Bad time-management in product teams (or any team for that matter) is a source of pain for many but, by taking some simple actions you can ensure they’re a thing of the past. Here’s how you can support your team’s time-management as a product leader. Time management is a challenge that appears again and again during my coaching sessions with product managers.

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From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Speaker: Anne Steiner and David Laribee

As a concept, Developer Experience (DX) has gained significant attention in the tech industry. It emphasizes engineers’ efficiency and satisfaction during the product development process. As product managers, we need to understand how a good DX can contribute not only to the well-being of our development teams but also to the broader objectives of product success and customer satisfaction.

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How to standardize user research in your organization

Userzoom

If you’re in the process of democratizing UX beyond the boundaries of your own UX team, and equipping other people in the organization with the skills to run their own research, s tandardization can increase efficiency and helps set expectations of what’s involved in a user research project. However, when departments are uncoordinated, or outside resources get involved, it’s tricky getting everyone to stay within a set of boundaries or to follow a strict UX plan.

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How Slavery in Today’s World Impacts Product Development

The Product Coalition

Stories and Six Reasons Why The Cost to Build Products Competes with The Cost to End Slavery For those who don’t know, my family’s home country, Nevis was one of the wealthiest islands in the British West Indies during the transatlantic slave trade. Nevisian plantations during the 18th and 19th century made many of the people of the United Kingdom wealthy, and they were willing to pay a premium for what was called an addictive delicacy?

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Tactical vs. Strategic: Where Product Managers Really Spent Their Time in 2019

ProductCraft

When Jim, a mid-career product manager, joined his company last year, he had big goals. He saw himself acting as the voice of the market, interviewing users, and collaborating with the data science team to identify trends. He wanted to create a plan and a roadmap to move his product from No. 3 to No. Read more » The post Tactical vs. Strategic: Where Product Managers Really Spent Their Time in 2019 appeared first on ProductCraft by Pendo.

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Webinar: What to Do Before and After a Mobile App Launch to Improve Customer Experience

Alchemer Mobile

Getting your app up and running is only half the battle. What comes next is equally as important. How do you determine what is and isn’t working? How do you know what your customers need and want? In this webinar, Robi Ganguly, CEO and Co-Founder, Apptentive and Ben Johnson, VP Mobile Strategy, Rightpoint will cover the essentials to have in place both pre- and post-launch in order to provide the best customer experience possible.

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Designing Meaningful Human Experiences by Kate O’Neill

Mind the Product

In this #mtpcon London keynote, Kate O’Neill, founder of KO Insights , considers the question: How can humanity prepare for an increasingly machine, tech and data-driven future? Key Points. W e need to prepare society for an increasingly tech and data-driven future. We must build products that create meaningful human experiences now and in the future.

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Platform Product Management Beyond Features: Introducing B-MAP for Platform Ecosystem Success

Traditional PM struggles with the complexities of platform ecosystems. B-MAP framework tackles this challenge. B-MAP goes beyond features, focusing on building, managing, adapting, and partnering to foster a thriving platform ecosystem.

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Value of a Mission Statement

The Product Guy

Don’t even try to establish your OKR’s without a clear mission statement. Watch and learn more from product management expert, Amin Bashi.

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TEI 257: What it takes to create a successful food product – with Dave Hirschkop

Product Innovation Educators

Learn from the food industry to spice up your product management. I have often discovered new insights about developing and managing products when talking with someone in a different industry than I normally work in. So, when I had the opportunity to talk with the creator of Dave’s Gourmet, a specialty foods company, I jumped at it. They make a wide range of products including Gourmet Pasta Sauce, Hot Sauce, Condiments and Spices.

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15 product manager interview questions to make hiring a breeze

ProductBoard

If you want to hire a good product manager — which of course you do — you’ll need to ask them the right product manager interview questions. Whether you’re a hot startup or a well-established tech giant, you’ll likely have several candidates you’re interviewing, each with different backgrounds and experience. Not only that, but the exact type of product manager you want can vary from company to.

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Don’t Call it Improv – David Farkas on The Product Experience

Mind the Product

If you’ve got a background in waterfall processes, it can seem as if agile techniques are just about making it up as you go along. (MTP’s own James Mayes once commented that waterfall, on the other hand, “is making it up before you even begin” ) What happens if we embrace this, and bring improv techniques into the product development process?

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How to Build an Experimentation Culture for Data-Driven Product Development

Speaker: Margaret-Ann Seger, Head of Product, Statsig

Experimentation is often seen as an aspirational practice, especially at smaller, fast-moving companies who are strapped for time and resources. So, how can you get your team making decisions in a more data-driven way while continuing to remain lean and maintaining ship velocity? In this webinar, Margaret-Ann Seger, Head of Product at Statsig, will teach you how to build an experimentation culture from the ground-up, graduating from just getting started with data-driven development to operating

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Using Customer Empathy To Build Better Products

The Product Guy

Guest Post by: Siddarth Ramaswamy (Mentee, Session 10, The Product Mentor) [Paired with Mentor, Alberto Simon ]. One of the critical reasons why products fail is not being ready for the market and not identifying the target segment of audience and what they want from the product. This is largely caused due to not researching enough around the market you are building for understanding the target audience and spending enough time with your customers to build empathy for them and understand their

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What Is Project Management?

The Product Coalition

Have you ever wondered what is project management? Is it really only about keeping everything in the line so we can finish the work in… Continue reading on ProductCoalition.com ».

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What does a Chief Product Officer do? A deep dive into an up-and-coming role

ProductBoard

Digital transformation is the process of using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements. This reimagining of business in the digital age is digital transformation.” — Salesforce The age of digital transformation has undeniably propelled product management into the limelight.

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The Unintentional Career of John Cutler

Mind the Product

Multiple hat wearer. Prod dev nut. This is John Cutler’s online bio. He’s someone you’ll certainly have come across if you’re at all interested in any of the discussion around the thinking and theory behind product management. He writes, he tweets, he regularly speaks at conferences, and with 31,000 Twitter followers (not to mention 26,000 followers to his Medium blog ), he’s a prolific and consistent voice in the study and development of the product management craft.

CTO Coach 130
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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.

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The art of ‘add to cart’: optimizing for the biggest shopping weekend of the year

Mixpanel

Checkouts ring / are you listening? Your favorite chain / has free shipping… It’s no secret that this weekend’s Black Friday and Cyber Monday holiday doubleheader presents a wonderland of opportunity for online retailers. Industry experts predict that online sales alone will surpass $12 billion —a staggering 25 percent year-over-year increase for the same weekend in 2018.

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Breaking The Walls Between Business and Agile Teams

The Product Coalition

Managers and product managers are often frustrated by the apparent lack of care the development team is showing for the needs of the business. The team is forever busy with engineering and design projects (some visible and some well hidden), while business-critical projects are dragging on at a snail’s pace. When a long-awaited product or feature finally launches, it often comes well short of the needs.

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User Engagement Metrics that Drive Application and Feature Retention

Revulytics

Product teams work tirelessly to build products that customers will love. But how do they know when it is time to celebrate their success? Or how do they know when they may need to go back to the drawing board and try again? Software usage analytics offers many key metrics and insights for product teams, but one of the most important is the ability to measure the level of user engagement with your application.

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From Product Manager to Product Executive by Jonathan Nightingale

Mind the Product

Unfortunately, a crystal clear career path from product manager to product executive just doesn’t exist. So, if you are working towards becoming a product leader, you’ll quickly realize that your progression roadmap isn’t as well-defined as that of your engineering or sales counterpart. In this ProductTank Toronto talk, Jonathan Nightingale, Co-Founder of Raw Signal Group, gives us three reasons why PMs face what he calls a “ career chasm ”.

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The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Speaker: David Bard, Principal at VP Product Coaching

In the fast-paced world of digital innovation, success is often accompanied by a multitude of challenges - like the pitfalls lurking at every turn, threatening to derail the most promising projects. But fret not, this webinar is your key to effective product development! Join us for an enlightening session to empower you to lead your team to greater heights.

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Our Favorite Thank You Notes from Customers and Testers

Centercode

‘Tis the season for gratitude. With Thanksgiving coming, we’re feeling especially grateful to work with you guys — the best customers, collaborators, contributors, and testers in the world! Knowing you’re helping to make lives a little easier and technology a little better is an intrinsic part of what it means to be a Centercoder. Ask anyone on the team, and they will tell you that seeing our customers improve their products is the most satisfying part of their job.

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21 Sprint Retrospective Anti-Patterns

The Product Coalition

TL; DR: Sprint Retrospective Anti-Patterns What event could better embody Scrum’s principle of empiricism than the Sprint Retrospective? I assume all peers agree that even the simplest retrospective?—?if only held regularly?—?is far more useful than having a fancy one once in a while, not to mention having none at all. Moreover, there is always room for improvement.

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11 guidelines for nightmarish UX design

TryMyUI

Last month, in what has become a TryMyUI Halloween tradition, we revisited our UX House of Horrors, piling on fresh design atrocities to make users shiver in fear. Here are some of the highlights. The post 11 guidelines for nightmarish UX design appeared first on TryMyUI Blog.

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Project Portfolio Problems Masquerade as Project Problems

Johanna Rothman

A potential client called me. “What's a good tool to see the state of my projects? I need a tool.” I asked, “What problems do you see?” “Everything is late. No one's synchronized. I can't tell where the projects are.” “How many projects do you have in progress?” “At least 100.” (I was pretty sure I now understood the problem.) “How many people do you have working on the projects?

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Addressing Top Enterprise Challenges in Generative AI with DataRobot

The buzz around generative AI shows no sign of abating in the foreseeable future. Enterprise interest in the technology is high, and the market is expected to gain momentum as organizations move from prototypes to actual project deployments. Ultimately, the market will demand an extensive ecosystem, and tools will need to streamline data and model utilization and management across multiple environments.

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List of cognitive biases: A Handy collection for product leaders

NextBigWhat

[link] As a founder / product leader / marketer – the biggest thing you can do to yourself and your business is to understand that you are biased. Biased based on your life history, based on where you are, the context, your version of future etc. This master list of cognitive biases is something you gotta keep visiting very frequently to really gauge where you are and what your biases are.

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The Value of an Experienced PM

The Product Coalition

What are the attributes of a great Product Manager? That’s a question we recently asked ourselves at Zencity when we were looking to add another PM to the team. Some attributes are a part of a person’s character. Things like curiosity, sharp thinking and a relentless pursuit of truth. Those traits might be developed and enhanced, but for the most part?

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How to Recruit Participants for a Study

UserInterviews

Learn strategies for targeting the right people, screening, and incentives. Review popular recruitment channels including live intercepts, social media, online tools, and more.