The Product Coalition

JUNE 4, 2020

The metric was originally developed by Fred Reichheld, Bain & Company, and Satmetrix, and it was introduced by Reichheld himself at Harvard Business Review in 2003. I consider it an essential customer relationship measure for every product company and find this system yet another relevant technique for measuring the product/market fit.

User Testing 78

User Testing Product Marketing Product Research Marketing 78

Userpilot

APRIL 7, 2024

SaaS product management is about understanding user pain points, crafting features that solve real problems, and constantly improving the user experience. The approach to managing SaaS products is entirely different from traditional on-premise software. Iterate product enhancements with A/B testing.

Feedback Software 40

Feedback Software Research Software Analytic Tools Data Visualization 40

Userpilot

SEPTEMBER 29, 2023

The product development process is part art, part science, and all important to the success of your SaaS. In this article, we've got a comprehensive review of the entire product development process. While product development describes the process of creating the product itself (i.e.

User Testing 92

User Testing Feedback Software Research Software Product Research 92

Userpilot

FEBRUARY 20, 2024

What is a data product roadmap? We also share software products you can use to create a foolproof product roadmap and drive product-led growth. TL;DR A data product roadmap is a product development strategy where the product manager and their team use insights from various data sources to inform decisions.

Data Visualization 91

Data Visualization Feedback Software Research Software User Testing 91

Mironov Consulting

JULY 28, 2022

Apologizing in advance: I’m intentionally exaggerating the differences between two broad corporate groups: wildly oversimplified roles and attitudes and reward systems.  Each Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior.

Reporting Tools 133

Reporting Tools Software Review Technical Review Weak Development Team 133

Userpilot

JULY 9, 2021

Continuous Discovery Habits by Teresa Torres teaches you how to set up a continuous discovery system within your organization with actionable exercises. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention. Recruiting users for discovery interviews.

Books 98

Books Research Software Feedback Software Analytic Tools 98

The Product Coalition

SEPTEMBER 29, 2022

Scale friendly Scale friendly is simply put — making a plan building a product, marketing it, and scaling up from there. We use it in our everyday lives, but using it to build a technology product today — you have to think again. Action: Is there anything that can hinder the user when using the system?

Feedback Software 104

Feedback Software Research Software User Testing Technical Review 104

The Product Coalition

JANUARY 8, 2019

Disruptive Growth: Early growth that focuses on creating a new product, finding product-market fit, often in a niche market, and building a business around the product. However, the functionality they do have is superior to that of the established product. Each stage comes with its own risks and challenges.

Technical Review 111

Technical Review Research Software Feedback Software User Testing 111

PMLesson's Ace the PM Interview

AUGUST 8, 2022

This includes product management , software engineering , product marketing , and other key Google hires. You may be asked to solve coding problems on-the-spot depending on the role. Technical applicants are usually asked to solve coding problems over the phone. This conversation goes more in-depth.

Technical Review 52

Technical Review Software Review Feedback Software User Testing 52

The Product Coalition

JUNE 24, 2022

Cold email your users to set up interviews, review survey data, listen in on sales calls, do product demos. Whether a company is just getting started on clickstream analytics, or has 15 different systems for analyzing product data, it can be overwhelming either way. Data used to scare me. Heck, it still does.

User Testing 143

User Testing Analytic Tools Research Software Feedback Software 143

Userpilot

MAY 12, 2024

Are you wondering if Amplitude is the right product analytics tool for you? User reviews reveal that the Growth plan starts at $995 per month. You’ll need a product adoption platform like Userpilot to drive user engagement based on Amplitude’s analytics. Interested in driving product growth without coding?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

The Product Coalition

JUNE 17, 2020

We all learned that Product Management is not just about managing products really. We manage everything from product launch, forecasting, planning to product marketing and sales and when things change drastically Product Managers are expected to be agile and stay on top of technology tools to save the day.

Customer Communications 78

Customer Communications Feedback Software Reporting Tools Technical Review 78

The Product HQ

APRIL 20, 2024

These include developing a go-to-market and business strategy, defining the minimum viable product, positioning and pricing the product, and creating status reports and competitive analyses. An adept product manager must be confident when overseeing these tasks. But to attain success, they need a clear purpose.

B2B 52

B2B User Testing Research Software Analytic Tools 52

The Product Coalition

MARCH 23, 2018

I was then told I need to understand product market fit , if I was to truly appreciate how the lean model is applied throughout the product lifecycle. To me, it feels more like a fad and one that will ultimately be beaten in the market by more informed approaches, including Disciplined Agile.

Weak Development Team 68

Weak Development Team Research Software User Testing Technical Review 68

ProductPlan

JANUARY 5, 2023

Organizations that have more recently recognized the importance of product management to the success of their business are those that are transitioning from being “sales-led” or “customer-led” to “product-led.”. Agile vs. agile. Are you Agile, or are you agile?” due to regulatory restrictions.

Artificial Inteligence 52

Artificial Inteligence Product Management Product Manager Feedback Software 52

Userpilot

JULY 13, 2021

It’s about anticipating what a user might want to do with a piece of software and making sure all elements are intuitive, easy-to-use, and visually pleasing. While reviewing their design files, ask yourself the following questions: Is the folder structure organized and intuitive? SaaS Products and Marketing. Dashboards.

Research Software 98

Research Software Feedback Software Data Visualization Reporting Tools 98

Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Many SaaS products have complex internal systems which are not immediately intuitive to use for new employees. Other good options include Appcues and Userguiding.

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Userpilot

JULY 13, 2022

The Product Collective blog offers lots of practical advice like early-career tips. Ken Norton offers lots of valuable insights based on years of experience in his Bring the Donuts product manager blog. Startup product managers will learn a lot from the Review – blog from the First Round. First Round’s The Review.

Blog 93

Blog Analytic Tools Research Software Feedback Software 93

Userpilot

JULY 2, 2021

Tools like Userpilot can make your customer expansion strategy more agile due to zero-code capabilities and advanced user segmentation. Miro’s tiered pricing system makes its platform accessible to companies of all sizes. Showcasing features at the appropriate time can speed up growth on your SaaS platform.

Analytic Tools 98

Analytic Tools User Testing Customer Experience Strategy 98

Userpilot

OCTOBER 21, 2022

Make sure you have a system in place for the effective sharing of such data. Product usage analytics shed light on how users engage with the product and how to help them achieve their goals. Use a framework like MoSCoW or Kano to classify backlog items and a more detailed scoring system like the Cost of Delay to prioritize them.

Feedback Software 66

Feedback Software Analytic Tools Research Software User Testing 66

The Product Guy

SEPTEMBER 27, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Research Software 148

Research Software User Testing Analytic Tools Product Research 148

The Product Guy

OCTOBER 25, 2016

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 142

Analytic Tools Research Software CTO Coach Fractional CTO 142

Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

The Product Guy

JANUARY 5, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 108

Analytic Tools Research Software CTO Coach Fractional CTO 108

Roadmunk

SEPTEMBER 21, 2017

12 things about product-market fit. I really love this post because most PMs struggle to conceptualize product-market fit, since it varies from product to product. The one cost that product managers and engineers don’t understand. Author: First Round Review. a leader within your market).

Article 81

Article User Testing Product Research Technical Review 81

Dear Strategy

OCTOBER 15, 2018

The first thing one has to realize when working in the technology space (and just to be clear, I am using this term to refer to any company that delivers software as its primary product), is that, for any given customer problem, there are many, many similar solutions available. Marketing Automation. That’s 20 different systems.

Technical Review 53

Technical Review Technology Strategy User Testing 53

The Product Guy

FEBRUARY 18, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 96

Analytic Tools Research Software CTO Coach Fractional CTO 96

Intercom, Inc.

MARCH 29, 2022

Our platform is a unified system. It’s increasingly becoming the backbone of all customer communications throughout the customer journey; across sales, marketing, and support. And it’s not just project management software, it’s your pizzas, it’s your taxi cabs, it’s your bookstores.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Under 10 Consulting

MAY 10, 2020

Common job titles and responsibilities for successful product management and marketing teams. The most successful teams are comprised of three roles: a strategic product manager, one or more technical product owners, and a market-facing product marketing manager. Product Strategy Manager.

Reporting Tools 52

Reporting Tools Research Software Analytic Tools Data Visualization 52

Mironov Consulting

NOVEMBER 2, 2018

But it’s easy for B2B/enterprise companies to fall into a sales-led development model where the majority of work is for individual customers – starving the core product of innovation, new features, quality improvements and technical resilience. We need to keep our products healthy with a mix of investment in each category.

Reporting Tools 108

Reporting Tools Weak Development Team User Testing Feedback Software 108

BrainMates

MAY 28, 2019

SnapComms is a medium-sized New Zealand software company who wanted to evolve its sales-led culture into a market-led culture. After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. The 10 steps we followed to embed the Product Management framework.

Framework 74

Framework Data Visualization Marketing Reporting Tools 74

The Product Coalition

MARCH 21, 2019

The following is a framework that I use (loosely based on the Scaled Agile Framework ) to help navigate the strategy maze and to stay focused on influencing the appropriate stakeholders. I’ve broken a Product Strategy down into four parts. In Scaled Agile parlance, this team of teams is referred to as a Program.

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60

The Product Guy

FEBRUARY 2, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

The Product Guy

JANUARY 31, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software Customer Experience User Testing 60

The Product Guy

JANUARY 27, 2017

He translates complex business problems into solutions that are easily consumed by engineering, marketing and sales. Jordan has enterprise Software-as-a-Service experience within the facilities management, legal and pharmaceutical verticals, having most recently worked at ServiceChannel, Epiq Systems and Medidata Solutions.

Analytic Tools 60

Analytic Tools Research Software Enterprise Startups 60

Andrew Chen

NOVEMBER 13, 2018

We’ve come to see that “design thinking” and “agile engineering” are their own systems of organizational structures, workflows, philosophies, and skillsets. In the same way, we can build growth teams as a system too. Product teams focus on creating core value.

User Testing 110

User Testing Customer Experience Reporting Tools Data Visualization 110

PMLesson's Ace the PM Interview

APRIL 19, 2020

Ideally, you will have directly assisted a product manager on one of your projects. Otherwise, highlight how you have helped those who are adjacent to PMs: product designers, tech sales, business operations, or product marketing. Perhaps you worked on a digital strategy or an IT system change.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52