Airlines Customer Experience Enterprise Software Development 
Balsamiq
JULY 13, 2018
We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Where do your requirements come from?
Mind the Product
FEBRUARY 10, 2020
He’s coached executive teams at Capital One, International Airlines Group, HSBC, Google, and Amazon, to name a few. What he does, he says, is to get these senior people to understand that they need to develop a system to adapt to changing circumstances. The success of Lean Enterprise gave him the impetus to set up on his own. .”
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Balsamiq
JULY 13, 2018
We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. Much of the time even an hour doesn't seem like enough to really hear their full story. Where do your requirements come from?
The Product Coalition
JUNE 17, 2019
“The digital transformation of any enterprise is a herculean task requiring a willingness to embrace cultural change, the ability to immerse the entire organization in the customer journey, and a total commitment to digitize to the core”?—? Bank customers’ requests are rapidly changing. We identify opportunities. We execute.
Mironov Consulting
JUNE 28, 2018
What’s Enterprise? Another fuzzy line divides SMB (small/medium businesses) from enterprises. Enterprise generally starts around $20k/year, and really gets going at $50k/year. B2C, SMB and Enterprise companies not only behave differently, they are structured differently. What’s B2B? Unstated B2C Assumptions.
Userpilot
MARCH 24, 2023
Which is the most worthwhile tool for creating interactive user guides – Whatfix or Spekit? Alternatively, is there another in-app onboarding software that surpasses these two options? Interactive user guides can take the shape of product tours and interactive manuals. Looking for the best tool for interactive user guides?
Userpilot
MARCH 15, 2023
Is Appcues or Spekit the best tool for interactive user guides? And is there a better in-app onboarding software that would better fit your needs? In this post, we’ll discuss exactly that – what the perfect tool for interactive user guides should deliver and which will be the best choice for your company’s needs.
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