Lenny Rachitsky

JULY 25, 2024

He’s written extensively for the Harvard Business Review ; consulted for dozens of Fortune 500 companies, including P&G, Lego, and Ford; and written 11 other books. What management systems are required to ensure the capabilities are in place? These should be distinctive strengths that set you apart from competitors.

Feedback Software 74

Feedback Software Airlines Strategy Differentiation 74

Mironov Consulting

AUGUST 8, 2017

I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. If we work at an airline, our customers are the passengers who pay us to fly them home for Thanksgiving. Over time, systems get brittle and additional development gets slower. You say potato, I say WTF.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mironov Consulting

JUNE 28, 2018

” “Our Silver package is the best fit for mid-sized manufacturers using these two CAD/CAM systems…”) Sales teams love when we point them toward the right customers. Plus, reviews of our sales process reflect badly on individual account teams, so self-evaluations highlight pricing or product/feature problems.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Modus Create

MARCH 16, 2020

The travel industry as a whole (hotels, tourism, and airlines) is experiencing significant cancellations from consumers. Risk Management: As a remote-first company, our systems, processes, and policies enable working from home at a global scale, with high productivity. And that’s just a few of the impacted industries.

Systems Review 52

Systems Review Data Visualization Reporting Tools Technical Review 52

Userpilot

JANUARY 19, 2021

The more engaged customers move along the user journey the more likely they are to recommend your app (drive WOM), leave positive reviews, and upgrade to a higher plan (expansion revenue). If our support delights the customer a few times, they eventually ask the customer to leave a review, which verbalizes the customer’s satisfaction.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Research Software 98

DISQO

DECEMBER 22, 2018

Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Fractional CTO 40

Fractional CTO Technical Review Airlines Systems Review 40

DISQO

DECEMBER 22, 2018

Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

DISQO

DECEMBER 22, 2018

Bombacino spent 15+ years in various digital and direct marketing leadership roles at companies of all sizes including Andersen, United Airlines, Omnicom Media Group, and Restaurant.com. Bombacino was told that, due to various complications, AJ was going to need a feeding tube for the rest of his life.

Feedback Software 40

Feedback Software Fractional CTO Technical Review Airlines 40

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. Perhaps you worked on a digital strategy or an IT system change. It is important to note that most PM job postings ask for prior PM experience. Apply anyway.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

PMLesson's Ace the PM Interview

APRIL 19, 2020

Without previously having a PM job, it is vital to position your resume to appear as if you were already doing PM related tasks in your current consulting role. Perhaps you worked on a digital strategy or an IT system change. It is important to note that most PM job postings ask for prior PM experience. Apply anyway.

Consulting 52

Consulting Technical Advisors Technical Review Analytic Tools 52

Userpilot

MARCH 14, 2023

This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. You also benefit from advanced segmentation and product analytics so you can create positive, targeted customer experiences. Let’s get started. Pros of Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

FEBRUARY 28, 2023

With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming. If you check the product review sites, most people like using UserGuiding. Here are some reviews from real users: Creating guides/checklists are easy to implement. You can find more reviews on G2 or Capterra.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Reporting Tools 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Overall users feel positive about Appcues. You can find more reviews on G2 or Capterra. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra. Pros of Spekit?

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. Spekit prides itself on the robustness of its internal database system.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

FEBRUARY 21, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. However, some reviews say they have prices starting at $20,000-$25,000 per year for a single product, and around $50,000 per year for the mid-tier package. Spekit prides itself on the robustness of its internal database system.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

NOVEMBER 17, 2022

There are plenty of Spekit alternatives on review sites, but they don’t make the choice any easier. Spekit prides itself on the robustness of its internal database system. You can confirm the positioning of steps looks good, make necessary edits to the texts, and delete steps that are not necessary. Spekit reviews.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 27, 2023

With so many alternatives on review sites, we know it’s really tricky to choose “the one” We’ll spill the beans though – Spekit is not really a customer feedback tool, you can use it for employee feedback collection, that’s it. Overall users feel positive about Appcues. What users say about Appcues?

Feedback Software 52

Feedback Software User Testing Analytic Tools Customer Feedback 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Here are some reviews from real users. Spekit prides itself on the robustness of its internal database system. You can find more reviews on G2 or Capterra. Button position is very inconvenient, even though I know I can move it around.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 27, 2023

There are so many options on review sites that choosing one can be a bit challenging. Spekit prides itself on the robustness of its internal database system. What users say about Spekit On the whole, users feel positive about Spekit – here are some examples summarizing some key points about its features and the value it offers.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 24, 2023

Spekit prides itself on the robustness of its internal database system. Due to this, you might find it limited when it comes to targeting in-app experiences unless you also pay for other product adoption tools. You can find more reviews on G2 or Capterra. Pros of Spekit? What users say about Spekit? ” Great Idea!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

MARCH 21, 2023

Spekit prides itself on the robustness of its internal database system. Due to this, you might find it limited when it comes to targeting in-app experiences unless you also pay for other product adoption tools. You can find more reviews on G2 or Capterra. Pros of Spekit? What users say about Spekit? ” Great Idea!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Reporting Tools 52

Userpilot

FEBRUARY 21, 2023

However, you can neither build a resource center with Appcues nor design transition actions like driven actions, scroll position, or page change. Overall users feel positive about Appcues. You can find more reviews on G2 or Capterra. Spekit prides itself on the robustness of its internal database system.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Software Review 52

Userpilot

FEBRUARY 23, 2023

With so many alternatives on review sites, it’s a bit tricky to really choose one. Spekit prides itself on the robustness of its internal database system. What users say about Spekit On the whole, users feel positive about Spekit – here are some examples summarizing some key points about its features and the value it offers.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Intercom, Inc.

JANUARY 12, 2022

Liam: Data science is what it’s all about for businesses looking to improve their decision-making by using the information they’re already collecting in their apps and other systems. If I want to make a change to one, how do I sort of orchestrate that change to the system? This is where your company Mode comes in.

Data Visualization 152

Data Visualization Analytic Tools Research Software Reporting Tools 152

Intercom, Inc.

MARCH 12, 2020

And while more paths of communication mean more opportunities to make a positive impact, they also require you to tailor the right messaging to the right channel. Map out every touchpoint between you and your customer and focus on making them as positively unforgettable as possible. But the best companies have a system in place.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

Intercom, Inc.

FEBRUARY 23, 2022

This is especially true among employees experiencing increasing demand due to the pandemic, such as support agents, as our latest Customer Support Trends Report shows: 64% of support leaders say their team has felt burned out in the past 12 months. We’ve been isolated due to COVID. And so, there are things you could do.

Reporting Tools 118

Reporting Tools Research Software Product Research Technical Review 118

Userzoom

MARCH 28, 2018

How long before UX truly takes a central position within organisations? They decide what you are like through their social media updates, through reviews, through all of the different channels they’ve got – they decide how your brand is perceived. Do you think it’s a winnable battle? Paul: Oh, absolutely.

Customer Experience 50

Customer Experience User Experience User Testing Research Software 50

Business of Software Conference

OCTOBER 11, 2023

Linear for project management) Decisions made on trend may be conjoined in contextual groups, similar to pillars Segmenting market to reach “best of both worlds” For example: Red Hat (RHEL), mongoDB, elastic, Slack Enterprise vs core technology mass-market consumer product Choices can be taken to extreme levels to distinguish a small company in a competitive (..)

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

UX Planet

MARCH 9, 2025

The Untapped Billion-Dollar Market Airlines Are SleepingOn A few weeks ago, I urgently needed to send a mobile phone (with a lithium battery) to a friend in another city. Traditional courier services typically avoid transporting mobile phones by air due to potential safety restrictions and airline guidelines.

Airlines 96

Airlines Research Software User Testing UX 96

Userpilot

MAY 7, 2025

7 Strategies to successfully monetize mobile apps The right monetization system aligns with your audience and helps you maximize revenue while staying competitive. To succeed, you’ll need strong marketing, a good brand reputation, and positive user reviews that help build credibility and justify the upfront cost.

Analytic Tools 62

Analytic Tools Research Software Data Visualization User Testing 62