Userpilot

AUGUST 29, 2022

Properly educated customers will engage more with your product and are most likely to become loyal. If you’re not seeing much of that, then chances are you need to educate customers more. Read along to learn what customer training means, the best practices, and the tools you need to succeed. Details in the article).

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

APRIL 30, 2024

From the article, you will learn why you should develop a value-based growth strategy for your SaaS and how to do it. It also provides examples of SaaS organizations that have mastered it and explains how Userpilot can help you follow in their footsteps. Why should SaaS companies go for the value-based growth strategy?

Feedback Software 105

Feedback Software Analytic Tools Product Research Data Visualization 105

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. And that is because data nowadays is everything. Especially in business.

Embedded Analytics 95

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 95

ProductPlan

JUNE 5, 2020

Continuing education plays a crucial role in long-term career success in just about any profession. There is one learning opportunity that signifies the mastering of a topic (and enhances your LinkedIn profile): Product management certifications. 4 Product Management Certifications That Are Worth Your Time.

Certifications 114

Certifications Customer Experience Artificial Inteligence Product Management 114

Userpilot

JULY 20, 2024

Embarking on a career as an experience strategist involves a combination of education, skills development, and practical experience. They combine insights from user research , data analytics, and design thinking to create cohesive and compelling experiences that align with business goals. Looking into tools for experience strategists?

Data Visualization 93

Data Visualization Analytic Tools Research Software Feedback Software 93

Userpilot

JULY 16, 2024

As a SaaS professional, you’ve probably asked yourself, “What’s tech product management?” To thrive as a technical PM, you need to have essential skill such as knowledge of Agile methodologies, familiarity with software engineering principles, leadership and communication. Track key product metrics with analytics dashboards.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? 10 Product differentiation examples to inspire your strategy Product differentiation strategies have been used successfully by different SaaS brands. Let’s consider a few examples: 1.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

FEBRUARY 7, 2020

Customer education should be one of your biggest priorities. That’s every SaaS company’s dream, right? That’s why it’s so important for SaaS companies to invest in customer education. The better you educate your customers, the more likely they are to stick around. Create educational content. Let’s dive in….

Analytic Tools 79

Analytic Tools Research Software Education Customer Experience 79

Userpilot

AUGUST 22, 2024

According to Userpilot’s SaaS Product Success Metrics Benchmark report , Fintech and Insurance companies had the second-lowest activation and adoption rates of all industries. TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector.

Reporting Tools 111

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 111

Userpilot

FEBRUARY 3, 2023

The customer onboarding lifecycle is the ongoing process of educating users on your product and helping them achieve success with it. In SaaS, onboarding is the key to not only converting free users into paid customers but also driving long-term loyalty. Capture their thoughts with in-app microsurveys.

Onboarding KPIs 98

Onboarding KPIs Customer Experience User Testing Customer Feedback 98

Userpilot

AUGUST 6, 2024

No matter how intuitive and valuable your product is, customers always need a bit of a nudge to experience its benefits and start using it as a go-to solution to their problems. We also look at examples of SaaS products with excellent engagement strategies. Let’s get started. Its purpose? To turn them into loyal customers.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

eG Innovations

OCTOBER 1, 2021

The CUGC Women in Tech Group was started five years ago by three female CTPs and over the years has provided a mentoring program for those looking to advance their professional development with Citrix technologies. Jen is also one of the few women Citrix Technology Professionals (CTPs).

Certifications 64

Certifications Analytic Tools Technology Customer Experience 64

Userpilot

MARCH 16, 2023

If you want to create an onboarding experience optimized for speed, you might consider using no-code user onboarding tools. One downside is the risk of choosing the wrong tool. There are a number of tools on the market. Choosing the right solution is very important for you and your business. Book a demo now.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JULY 14, 2024

In this article, we will outline the typical journey for business intelligence analysts, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

MAY 20, 2024

Leverage data effectively by measuring customer loyalty rate, program performance, and product usage with analytics tools to identify trends and optimize your B2B loyalty program. Educate customers with in-app tools, communities, webinars , and seminars to reduce friction , enhance product understanding, and increase satisfaction.

Feedback Software 101

Feedback Software Analytic Tools B2B Research Software 101

TIBCO - Thought Leadership

JUNE 10, 2020

We talked about Erik’s latest insights on the European data and analytics market as well as his fast-growing business. The pair realized early on that they would have to transition their clients from traditional warehousing and replication-based data architectures to more modern and agile solutions. Yes absolutely.

Data Visualization 124

Data Visualization Analytic Tools Automotive Banking 124

Userpilot

JULY 31, 2023

How does it compare to other similar tools? TL;DR WalkMe is a digital adoption platform. It’s widely used to support digital transformation projects through super detailed user education programs and new employee onboarding. SmartTips and ShoutOuts are on-screen WalkMe’s UI patterns for in-app messaging.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Gainsight

JULY 25, 2023

However, the right technology can help those that don’t have the resources. And Ovsyannikov believes that Gainsight is the right technology. Ovsyannikov describes four dimensions of the customer journey: Onboarding the solutions a customer has purchased in a meaningful way. It has also helped create careers for some people.

Analytic Tools 52

Analytic Tools Feedback Software Education Customer Experience 52

Userpilot

AUGUST 23, 2023

This change has been primarily driven by increased access to analytics tools like Userpilot that help businesses achieve product growth. A product analyst needs to have the following skillsets: Technical skills: data analysis , data visualization, statistical analysis, and technical tools.

Data Visualization 98

Data Visualization Reporting Tools Analytic Tools Research Software 98

Userpilot

DECEMBER 3, 2022

In SaaS, this is usually the moment they start a free trial or freemium plan. In SaaS, this is when they upgrade from a free trial to paid, or from a freemium to a premium plan. To make sure existing customers are sticking around, you can: Look into product usage analytics and understand what’s driving customer loyalty.

Feedback Software 98

Feedback Software Customer Experience Analytic Tools Customer Feedback 98

Userpilot

JUNE 30, 2024

Embarking on a career as a sales enablement manager involves a combination of education, skills development, and practical experience. However, you can still transition to this role even if you don’t have this exact educational history. To grow as a sales enablement manager, there are a few tools you definitely need to know of.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Research Software 52

Arkenea

MAY 12, 2025

The solution? The Indisputable Case: Why India is the Premier Destination for Software Development Outsourcing The global outsourcing landscape offers numerous options for businesses seeking to optimize their software development. In 2025, US businesses face unprecedented challenges finding affordable, quality tech talent.

Reporting Tools 52

Reporting Tools Analytic Tools Software Development Software Developers 52

Userpilot

MARCH 29, 2024

13 top examples of SaaS brand activations include: Userpilot hosts industry webinars to generate brand awareness. HubSpot implements certification programs to drive brand activation. Tableau builds trust with potential customers on software review platforms. Ahrefs uses video marketing to reach relevant audiences.

Branding 105

Branding Analytic Tools Feedback Software User Testing 105

Userpilot

AUGUST 27, 2024

Embarking on a career as a customer support specialist involves a combination of education, skills development, and practical experience. Customer support specialists utilize a variety of tools to enhance their efficiency. Looking into tools for customer support specialists? Let’s dive in! Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JANUARY 26, 2023

Wondering how to run a successful SaaS onboarding process to make sure you are setting users up for success from the start? In this article, we cover: What SaaS customer onboarding is and why it’s important. Onboarding best practices for SaaS companies. What is SaaS customer onboarding?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

DECEMBER 10, 2022

Tips to reduce user friction in SaaS: Fill empty states with engaging content to make it easier for users to get started. Define the happy path , then use in-app guides , such as checklists and progress bars to keep users on the right track. Embed your educational resources into your knowledge base for a better experience.

Customer Experience 98

Customer Experience User Friction User Testing Customer Feedback 98

Userpilot

JULY 20, 2024

Embarking on a career as a product design manager involves a combination of education, skills development, and practical experience. TL;DR A product design manager in the SaaS industry oversees the design and development of software products. Looking into tools for product design managers? Let’s dive in!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 27, 2024

Embarking on a career as a customer service representative involves a combination of education, skills development, and practical experience. In the SaaS industry, they help users navigate software applications, troubleshoot technical issues, and drive product adoption. Looking into tools for customer service representatives?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JULY 21, 2024

Embarking on a career as a UX designer involves a combination of education, skills development, and practical experience. Looking into tools for UX designers? Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities. Book a demo to see it in action!

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 21, 2024

Embarking on a career as a UI designer involves a combination of education, skills development, and practical experience. UI designers have a variety of tools to streamline their workflows and create exceptional user experiences. Looking into tools for UI designers? Book a demo to see it in action!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 25, 2024

Embarking on a career as a customer experience analyst involves a combination of education, skills development, and practical experience. Certifications in customer experience or data analysis can also enhance your qualifications. Customer experience analysts utilize various tools to streamline their work. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JUNE 28, 2024

Embarking on a career as a customer experience specialist involves a combination of education, skills development, and practical experience. Some organizations might have specific educational requirements, such as a bachelor’s in business, communication, marketing, or a related field.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Reporting Tools 52

Userpilot

JULY 6, 2023

You know there’s no one-size-fits-all solution. So you need to find the tool that works for your unique goals and needs. Since SurveyMonkey can’t completely satisfy everyone, let’s look at 15 survey tools that can help you collect employee feedback, user sentiment , and more valuable data. What is SurveyMonkey?

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Feedback Software 98

Userpilot

JULY 21, 2024

Embarking on a career as a product designer involves a combination of education, skills development, and practical experience. TL;DR A product designer is a professional responsible for creating user-friendly and visually appealing designs for products , particularly in digital applications like software and websites.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

SEPTEMBER 23, 2023

It’s like having an unforgeable digital certificate of authenticity. Dive into NFT Marketplaces : The action happens on platforms like OpenSea or SuperRare. On the OpenSea platform alone, approximately 250,000 individuals engage in NFT trading every month. Think of it as digital cash for your digital endeavors. These include: 1.

Research Software 148

Research Software Analytic Tools Feedback Software Data Visualization 148

Userpilot

MAY 20, 2024

The article shares 20 actionable customer retention strategies for your SaaS! Without retention, a SaaS business doesn’t have a predictable revenue stream necessary for growth. Leverage targeted in-app messaging to announce new features, drive upgrades, and overcome user friction. If so, we’ve got your back!

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

JUNE 27, 2024

Embarking on a career as a product specialist involves a combination of education, skills development, and practical experience. It’s the educational qualification that most companies list in their job descriptions. While things look challenging, using the right tools can help product specialists simplify their jobs.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52