UX Planet

FEBRUARY 5, 2025

Enter Rumi Cosmetiques , a brand that aced the eCommerce game by doing precisely this. Spoiler alert: it worked wonders, demonstrating that when you align your brands digital strategy with your users expectations, you achieve incredible results. Branding also received a fresh coat of paint. Ready to uncover their secrets?

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Alchemer Mobile

JUNE 4, 2019

If you’ve landed on this article, you most likely already understand the immense value of capturing in-app customer feedback. Apptimize can help brands create powerful audience segments, identify the cause of conversion funnel drop-offs, and test new features. Where do you start? What tools do you use?

Feedback Software 240

Feedback Software Analytic Tools Data Visualization User Testing 240

Userpilot

MAY 27, 2025

This article breaks down what mobile app tracking is, why it matters, and methods to do it well. For example, say a user opens your app, skips the onboarding tutorial , and heads straight to the dashboard. For example: Suppose users are dropping off before finishing their dashboard setup. What does that tell you? G2 rating: 4.6/5

Analytic Tools 96

Analytic Tools Research Software Feedback Software Data Visualization 96

Userpilot

OCTOBER 28, 2024

This means using the welcome survey discussed above to learn what users expect from your brand. Gamification involves integrating game mechanics like challenges, rewards, and feedback to boost enthusiasm for your brand. A deep sense of loyalty to your brand ! …and tailored in-app tutorials to introduce core features.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

APRIL 16, 2025

Knowledge bases : are online libraries of FAQs, articles, and how-to guides. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. When agents and product managers can quickly navigate the dashboard, they spend less time on training and more time resolving issues.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

DECEMBER 31, 2024

In this article, well dig deeper into Userpilots resource center feature, discuss different use cases, and show you examples from real-world users who benefitted from it. You can customize every element so the look and feel align with your brand image. It helps minimize friction in the user journey and ensures that users reach the Aha!

Embedded Analytics 52

Embedded Analytics Analytic Tools Data Visualization Feedback Software 52

Userpilot

MARCH 9, 2025

This article will walk you through what customer research really is, from choosing your research methodology to recruiting participants, analyzing feedback , and beyond. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Survey results dashboard in SurveyMonkey.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

The Product Coalition

JUNE 28, 2020

We had just signed up a travel brand that requires us to do something entirely different from what we’ve experienced with some of our real estate brand. I did a bit of research on the cost-benefit of having a centralised dashboard to manage client’s ads with the selected channels and running multiple channels for individual clients.

Data Visualization 139

Data Visualization Technical Review Software Review Product Management 139

Reveal

JUNE 24, 2025

Reveal Embedded Analytics Today’s business users expect more than static dashboards or delayed reports. In this article, we will break down what self-service BI really means, how it compares to traditional BI, and what to look for in embedded self-service BI tools that align with your product architecture.

Embedded Analytics 59

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 59

Userpilot

JUNE 30, 2025

In this article, we’ll show you how to use video content in your product management strategy to help users learn at their own pace. Pro tip: Add a team member’s face in the welcome video to humanize your brand and encourage trust. Let’s say you’ve just rolled out a new user activation dashboard with advanced filters.

Onboarding KPIs 66

Onboarding KPIs Analytic Tools Feedback Software Embedded Analytics 66

Roman Pichler

SEPTEMBER 18, 2017

The product backlog might contain epics and user stories like “As Mary, I want to get an overview of my daily calorie intake,” and a sample sprint goal could be “validate that people are willing to share personal data before using the app’s main features” or “finish the dashboard so it can be released”. Timeframes.

User Testing 187

User Testing Technical Review Vision Data Visualization 187

Intercom, Inc.

FEBRUARY 17, 2022

Doug Kessler is the co-founder and creative director at Velocity Partners , a B2B Marketing Agency with a laser-sharp focus on content strategy, and the writer of articles such as The Search for Meaning in B2B , Crap , and Insane Honesty. Constantly putting out mediocre pieces is hurting your content brand. We know brands with mojo.

Marketing 209

Marketing B2B Branding Data Visualization 209

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Core mobile in-app feedback tools & solutions.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

Userpilot

MARCH 25, 2024

In this article, we’ll explain what user sentiment analysis is, why it’s important, and uncover some of the best tools for tracking and analyzing customer sentiment. TL;DR User sentiment is the feeling a person has about your brand, product, or service quality. Brand24 – best for brand sentiment analysis.

Data Visualization 105

Data Visualization Feedback Software Analytic Tools Reporting Tools 105

Intercom, Inc.

MARCH 16, 2021

This is costly not just for your team’s bandwidth and budget – but also for your customers’ satisfaction and overall perception of your brand. Conversations closed by articles. If someone reads one of our help center articles linked to from a proactive message, they’ll be prompted to let us know whether it answered their question.

Data Visualization 201

Data Visualization User Friction Onboarding KPIs Outbound 201

Userpilot

MARCH 5, 2025

Customers who actively connect with your brand are more likely to stay loyal, spend more, and become advocates. Customization options: Can you tailor the platform to match your brand identity and specific needs? Analytics dashboard in Userpilot. Dashboard widgets: This feature is a vital part of Pendos analytics tools.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

The Product Coalition

MAY 3, 2020

As the founder and manager of a personal brand myself, I can’t emphasize the need for these tools enough. This article is a review of a newbie platform, Ubercircle. This brand is still at a budding stage, but I was literally walking on air during my experience with their 14-day free trial period. The Pricing Plan?—?Let’s

Research Software 132

Research Software Reporting Tools Startups Customer Experience 132

UX Planet

JUNE 19, 2025

This article is a practical guide for UX designers who want to e xplore immersive design  — from key terms to real-world use cases. With a Digital Twin: Real-time sensor anomalies are visualized via a digital dashboard. Disclaimer: This article is intended for educational and knowledge-sharing purposes only.

Data Visualization 57

Data Visualization Feedback Software Analytic Tools Research Software 57

Userpilot

MAY 13, 2024

In this article, we’ll take a look at a few powerful marketing analytics software, focusing on their features and pricing. When it comes to marketing analytics, the following features are useful: Dashboards – You can create custom analytics dashboards using templates or build them from scratch. Dashboards on Userpilot.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

AUGUST 22, 2024

These are the main questions we explore in this article. Catering to businesses of all sizes, it enables teams to track user interactions with the brand at different stages of the customer journey. Amplitude dashboard. Custom analytics dashboard in Userpilot. Event dashboard in GA4. What’s Amplitude tracking?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

AUGUST 30, 2024

In this article, we’ll explore 7 product advertising examples to inspire you—from video ads and social media marketing to events and blogging. Builds trust and positive brand perception by transparently sharing the company’s financials, decision-making processes, and even salaries. Groupize gamification.

Feedback Software 105

Feedback Software Analytic Tools Research Software Advertising 105

Userpilot

OCTOBER 21, 2022

Looking for customer relationship management examples to inspire your brand? This article shows you eight examples and lessons to learn from each. Toward the end of the article, we highlighted the types of CRM systems and different CRM tools that might be helpful to you. Engagement analytics on Userpilot’s dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

APRIL 21, 2024

In this article, we’ll break down what in-app customer support is, show you some of the best practices, and check out what you should look for in an in-app customer support automation tool. Knowledge base section that leads to further article categories. Reduce support costs by minimizing the need for human intervention.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Embedded Analytics 98

Intercom, Inc.

MAY 8, 2019

Additionally, the Intercom integration brings recordings from Smartlook right into your Intercom dashboard, giving you the power to see exactly what kind of experience a user has gone through before contacting you. Create forms quickly with many templates or design your own to match your branding and customer needs.

Data Visualization 171

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 171

Userpilot

JULY 23, 2024

In this article, we examine some tools that can help your SaaS team to drive product growth. Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

Userpilot

JULY 4, 2024

In this article, we’ll explore some key metrics, analysis techniques, as well as actionable strategies to track and enhance your product performance. Using analytics tools like sentiment analysis , heatmaps , cohort analysis, and analytics dashboards to track key performance indicators. Sentiment analysis.

Data Visualization 111

Data Visualization Onboarding KPIs Analytic Tools Customer Feedback 111

Userpilot

JULY 20, 2023

Self-service options can include product documentation, educational resources, community forums, help articles, FAQs, and AI chatbots. Main features Add any content format to your self-service portal including video, articles, surveys, checklists, and links to your help center. Zendesk dashboard. Freshdesk dashboard.

Embedded Analytics 98

Embedded Analytics Reporting Tools Data Visualization Analytic Tools 98

Userpilot

MARCH 16, 2023

This article serves as a UserGuiding pricing guide and discusses better alternatives that might be worth investing in. However, the Basic package has strict limitations like only 1 user seat and no custom branding. You can fully customize all creations to reflect your company’s branding. UserGuiding’s dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

JANUARY 9, 2023

In this article, you’ll learn: The key role and benefits of onboarding screens. Practical tips and examples of onboarding designed by some top SaaS brands. Popular onboarding screen examples (details in the article): Slack: onboarding page for first-time users. Prodpad: onboarding screen for returning customers.

Customer Experience 98

Customer Experience Analytic Tools Research Software Data Visualization 98

Userpilot

AUGUST 30, 2024

From the article, you’ll learn about different kinds of customer insights (from product analytics and only) and the benefits of gathering them. Monitor and analyze customer activity on social platforms to gain unsolicited feedback and understand brand perception. An NPS dashboard in Userpilot. Your brand perception.

Data Visualization 105

Data Visualization Customer Feedback User Testing Analytic Tools 105

Userpilot

JULY 21, 2024

In this article, we’ll break down Userpilot’s pricing plans and review all the features you can find when you choose your specific pricing plan. The Starter plan only gets trend reports and access to analytics dashboards. All plans get engagement reports, weekly digests, and custom branding. Product analytics.

Data Visualization 104

Data Visualization Analytic Tools Technical Review Feedback Software 104

Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. A knowledge base typically contains frequently asked questions (FAQs), videos, and how-to articles. But how can you make use of it? Let’s dig in!

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Data Visualization 98

Reveal

AUGUST 24, 2022

Drag and drop analytics are interactive and user-friendly analytics platforms that allow users to analyze complex data sets and build custom dashboards and reports by themselves when they need them. . Let’s you build custom dashboards and reports in minutes. The drag and drop dashboard creator experience is just the start.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools User Testing 98

Userpilot

JULY 29, 2024

This article will examine some of the best product management software in the market. Whether it’s customizing workflows, dashboards, or reports, the ability to tailor the tool to fit your product development process can significantly enhance your efficiency and effectiveness. Using software for product management.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Data Visualization 105

Userpilot

DECEMBER 6, 2022

This article highlights how marketing resource management helps streamline processes, organize resources, and enhance workflows for better results. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. Keep brand consistency across all communications with users.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

NOVEMBER 22, 2023

This article discusses how the HubSpot customer journey analytics reporting tool can help you attract customers and accurately walk them through every step of the customer journey. Device type : allows filtering based on the device a visitor uses when they engage with your brand. CMS Hub Enterprise is available at $1200 per month.

Data Visualization 102

Data Visualization Analytic Tools Customer Experience Customer Feedback 102

UX Planet

DECEMBER 6, 2024

Develop a contentstrategy Outline the content type, such as videos, quizzes, articles, and interactive activities. However, dont pick every nice move: consider your products philosophy, branding, and positioning. Also, analyze their clients feedback on app stores to understand what works well and where enhancements can bemade.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105