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Has ROI killed UX?

UX Planet

Why measuring UX in dollars misses the biggerpicture Photo by Jakub erdzicki on Unsplash Is anyone else frustrated when asked to attribute UX to financial metrics? I remember sitting in a leadership meeting as the UX leader, and out of nowhere, someone asked, Jas, whats the Return On Investment, aka ROI, on UX?

UX 106
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UX Analytics: It’s Not Just About Data Collection and Methods

Userpilot

Without effective UX analytics that goes beyond collecting data, you’re losing valuable customers. This article will help reduce such churn by refining your product management and UX analysis approach. It covers key topics, such as: Defining UX analytics. Why UX analytics should go beyond quantitative data.

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Maximize Your Conversion Funnel: 7 UX Design Secrets Every eCommerce Leader Should Know

UX Planet

But heres the twist most folks misswhat separates those who simply have a funnel from those who crush their revenue goals is their obsession with thoughtful UX design at every single touchpoint. Lets break down how UX can radically transform your conversion funnel from top to bottom (and help you finally stop theleaks).

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UX vs. CRO: How Harmonizing Design and Strategy Can Skyrocket Your eCommerce Revenue

UX Planet

In the fast-paced world of eCommerce, knowing the difference between UX and CRO is like knowing the difference between night and day. While UX is all about creating a delightful customer journey, CRO zeroes in on converting those delightful moments into actual sales. First off, what exactly is UX? On the flip side, we have CRO.

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The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). UX experts have already integrated AI into their daily lives in one way or another. From new UX-related technologies and automation to personalization. If so, read on!

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What makes Airbnb’s Design a Gold Standard

UX Planet

After observing, using, and analysing the app, it becomes clear that Airbnbs UX success is no accident. It results from a tightly woven relationship between brand mission and product design , focused entirely on customerneeds. This approach perfectly reflects Airbnbs brand mission. What makes Airbnbs design such a gold standard?

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Product Strategy as a System

Roman Pichler

Listen to the audio version of this article: [link] A Product Strategy System The product strategy system in Figure 1 consists of four main parts: people, processes, principles, and tools. For a more detailed discussion, please see my article Product Strategy Discovery.