UX Studio

MAY 24, 2019

In this case study we’ll introduce the methods we used in our UX design process to make a complex system more user-friendly. In the article you will read about: The design challenges we faced. How we interviewed stakeholders and real users to discover their needs and pain points. How we created role personas.

Research Software 46

Research Software Feedback Software Information UX 46

Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. A knowledge base created with Userpilot.

Feedback Software 81

Feedback Software Analytic Tools Research Software Data Visualization 81

freshtrax

FEBRUARY 9, 2024

This article explores the profound impact and potential of how generative AI is being used for branding, with real-world examples. In this article, we would like to introduce some possibilities, with case studies, to explore the potential ways that generative AI can be used in branding strategies.

Generative AI 59

Generative AI Branding Customer Communications Strategy 59

The Product Coalition

OCTOBER 19, 2023

It’s the practical tool that helps managers navigate the complex path of development. At JetStyle , we are enthusiasts of the product development approach, and we’ve dealt with dozens of most common issues related to prioritization. Prioritization is the product manager’s core tool What is the overarching goal of product development?

Data Visualization 120

Data Visualization Customer Feedback Research Software Product Management 120

Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! TL;DR A resource center provides tailored content to aid users in problem-solving your product. Gather user data from multiple sources to learn more about customers’ pain points.

Feedback Software 88

Feedback Software Analytic Tools Research Software Data Visualization 88

Userpilot

AUGUST 7, 2019

There are various articles on the best practices for Customer Success, but all of them are saying the same things over and over again. Note: This article has embedded real-life examples, strategies, and cases from the author and her company, Growbots. Build high-touch and subtle user experiences to unleash customer success.

Feedback Software 49

Feedback Software Customer Experience User Testing Research Software 49

Product Talk

FEBRUARY 14, 2024

“It was a great experience,” says Tali. The developers found it engaging and we had good discussions in which we could focus on opportunities rather than solutions. Another benefit Tali observed was that this increased transparency led to greater trust in the development team among business stakeholders.

Analytic Tools 222

Analytic Tools Research Software Product Research Data Visualization 222

Userpilot

JANUARY 8, 2024

With the right customer acquisition strategies, you can convert potential customers to paying users and set the stage for turning them into long-term loyal users. This article shows you how. In-app strategies for converting free or trial users to paying customers. How Clearcalcs improved user activation with Userpilot.

Analytic Tools 99

Analytic Tools Research Software Feedback Software Customer Experience 99

UX Planet

JANUARY 1, 2024

In this article, I’ve put together step-by-step tips on becoming a sought-after UX designer. Define your development path [link] First, you need to decide whether you want to become a UX designer or a UI designer. User interface designers focus on the visual elements that users interact with.

Feedback Software 74

Feedback Software Research Software User Testing UX 74

The Product Coalition

JANUARY 11, 2024

With over five hundred writers contributing from many cities around the globe, we collaborate to produce informative and useful materials, which include case studies, applied practices, methodologies and processes, how-to articles, retrospectives, constructive perspectives and opinions. More about that later.

Reporting Tools 112

Reporting Tools Education Research Software Construction 112

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Effective customer retention marketing tactics include: Build customer trust from the beginning with a professional website, case studies, testimonials, and transparent pricing.

Data Visualization 87

Data Visualization User Testing Customer Feedback Analytic Tools 87

Userpilot

SEPTEMBER 8, 2022

In this article, we’ll be talking about the importance of help centers. A well-designed help center may contain should contain more than one resource, including product documentation, live chat support, in-app tutorials, webinars, search bar, case studies, etc. Help center vs. knowledge base articles. Case studies.

Feedback Software 93

Feedback Software Customer Experience User Testing Customer Feedback 93

The Product Coalition

JANUARY 12, 2024

With over five hundred writers contributing from many cities around the globe, we collaborate to produce informative and useful materials, which include case studies, applied practices, methodologies and processes, how-to articles, retrospectives, constructive perspectives and opinions. More about that later.

Reporting Tools 97

Reporting Tools Education Research Software Construction 97

UX Planet

JANUARY 18, 2024

User research aims to centralize the user in the design and development process, whether through interviews, usability studies, or other methods. It’s a beacon that illuminates user pain points and behavioral nuances, gleaned from direct insights. How To Conduct User Research? Why Is UX Research Important?

Data Visualization 82

Data Visualization User Testing Research Software Product Research 82

Userpilot

SEPTEMBER 8, 2023

This article discusses 13 common mistakes you should avoid when doing growth experiments. Copying A/B testing case studies. The right hypothesis is foundational to developing an effective A/B testing process. Building user experience survey in Userpilot. Not running your A/B tests strategically.

Product Research 85

Product Research User Testing Analytic Tools Data Visualization 85

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Measure how your customers behave inside your app to improve the customer experience. Create case studies with relatable problems that attract good-fit customers.

User Testing 95

User Testing Feedback Software Research Software Analytic Tools 95

The Product Coalition

MAY 27, 2020

link] , it was in a really bad shape in terms of user experience because of multiple issues. But did that happen for all the users? However, as I have stated in this article that monitoring the results closely is very important, we rechecked the bounce rates. The UI was revamped. - What is a Progressive Web App?

Analytic Tools 78

Analytic Tools Research Software User Testing Customer Experience 78

Userpilot

MARCH 6, 2024

This is the main question we explore in the article. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality.

Analytic Tools 83

Analytic Tools Data Visualization Research Software Onboarding KPIs 83

Mind the Product

APRIL 8, 2019

He researched for hours, Googling “best toothbrush” and reading articles on the pros and cons of bristle strength. A Case Study in What not to do. My first manager, Eric, was a walking case study in how you shouldn’t handle product decisions. Not just any toothbrush would do, he had to have the best.

Product Research 171

Product Research Research Software Customer Experience User Testing 171

Userpilot

OCTOBER 6, 2023

case studies, alternative pages, etc.). The stage where a lead becomes a free trial user. Here, your goal is to offer a smooth first-time user experience as they explore and realize the value of your product. Your job here is to provide content that positions your product as the best fit, so it stands out (e.g.

B2B 97

B2B Analytic Tools Feedback Software Data Visualization 97

UX Planet

FEBRUARY 26, 2024

Largely picking up from the voices of designers themselves, the article amplifies their call for reform, advocating for a more human-centered and ethical approach to design talent evaluation. Purpose of the Article The purpose of this study is to investigate into these criticisms by analyzing comments on LinkedIn related to design challenges.

User Testing 93

User Testing Research Software Data Visualization Feedback Software 93

Userpilot

DECEMBER 20, 2022

A marketing funnel helps you understand your customers in-depth and develop effective marketing strategies. Key consideration stage KPIs are pricing page clicks, case study views, and the number of demos requested. Case study views. An interested visitor is likely to check out any case study on your website.

Feedback Software 91

Feedback Software Analytic Tools Customer Experience Customer Satisfaction 91

Imaginary Cloud - Design

APRIL 7, 2021

User Experience is a key factor regarding the success of a digital product, and the main ingredient to an excellent UX lies in a thorough user-centered approach. In other words, it is crucial to a product's success to consider who the users are, as well as their motivations and goals. Interested in getting a UX Audit?

Research Software 63

Research Software UX Customer Experience Feedback Software 63

Product Talk

JANUARY 3, 2024

Through the course, Mike developed his listening skills, created better relationships with members of the sales team, and began to use the insights he gathered to improve the product offering, make a positive impact on company revenue, and earn several promotions along the way. The company now has a repeatable way to develop innovative ideas.”

Product Research 212

Product Research Customer Experience Research Software Reporting Tools 212

UX Studio: Product Management

JANUARY 11, 2022

As a professional user experience design agency, we help companies worldwide choose the most suitable design partners to create impactful digital products. Besides, we answer the following popular questions in this article: How much does it cost to work with a Webdesign Wien agency? Webdesign Wien agency vs. Remote agency.

Research Software 81

Research Software User Testing Customer Experience Data Visualization 81

UX Studio: Product Management

NOVEMBER 8, 2021

This article summarizes companies that offer product design services and the most frequent questions to help you pick the best web design company in Sacramento, California. Our user experience professionals have already analyzed the expertise of dozens of design agencies in San Francisco, New York, Berlin, London, to name a few.

Research Software 77

Research Software User Testing Technical Review Product Research 77

UX Studio: Product Management

JANUARY 25, 2022

In this article, we will talk about the top web design companies in Manchester and beyond. If you need help with product design or user experience research, contact us at UX studio. Made By Shape is a web design company in Manchester, the UK, offering ecommerce, web design and development, and organic SEO services.

Research Software 82

Research Software Feedback Software Analytic Tools Product Research 82

UX Studio: Product Management

JULY 5, 2021

UX studio is an established design agency helping companies worldwide design impactful digital experiences. As an expert and an opinion leader in the UX field, we’ve reviewed the competency, portfolio, and former projects of New York design agencies to define the best user experience design agencies in New York , based on our judgment. .

Research Software 81

Research Software Analytic Tools Feedback Software User Testing 81

Userpilot

MARCH 21, 2024

It can improve customer retention , lifetime value, revenue growth, and product development. This is possible by elevating the user experience at every stage with personalization, in-app guidance, and targeted messaging. User persona example. It can include FAQs, tutorial videos , step-by-step guides, or help articles.

User Testing 95

User Testing Analytic Tools Research Software Feedback Software 95

UX Studio

SEPTEMBER 30, 2019

When it comes to travel app development, product managers have to take the customers’ needs into consideration. Travel app development can bring better conversion. As users want their trips to be in good hands they are more and more likely to have everything in their own hands – as far as I’ve experienced.

Travel 65

Travel Research Software Development Product Research 65

Userpilot

MARCH 11, 2022

Product management is a cross-functional role responsible for all stages of product development. Must have product management tools : Userpilot for product adoption, Hotjar for heatmaps and recordings on how users engage with your product, Airfocus for prioritization and road mapping, Cord for collaboration, and UXPressia for story mapping.

Analytic Tools 91

Analytic Tools Data Visualization Research Software Feedback Software 91

Userpilot

NOVEMBER 14, 2022

Helps in developing mutual respect. How to implement reciprocity in marketing: Understand the psychology behind the reciprocity principle and study your user behavior. 8 reciprocity marketing examples that were a success: Spotify: Premium free trial to let users experience the product’s value.

Feedback Software 92

Feedback Software Research Software Marketing User Testing 92

Userpilot

NOVEMBER 20, 2022

Customer experience is so important for product growth and retention. Digitize customer experience to meet customers where they are – online. In this article, we’ll cover: What digital customer experience is and why you should do it. Important steps to digitize your customer experience.

Customer Experience 87

Customer Experience User Testing Customer Feedback Embedded Analytics 87

Userpilot

JANUARY 27, 2023

In this article, we explore various evaluative research methods and best data collection techniques for SaaS product leaders that will help you set up your own research projects. TL;DR Evaluative research gauges how well the product meets its goals at all stages of the product development process. If so, you’re in the right place!

User Testing 93

User Testing Product Research Research Software Feedback Software 93

Product Talk

DECEMBER 15, 2021

Richard Simms, Senior User Experience Designer at SEEK Learning. Richard has been designing digital experiences since 2005 across broadcast, websites, and mobile apps. He started his current role as Senior User Experience Designer at SEEK Learning in August 2021. Please contact me at teresa@producttalk.org.

Product Research 194

Product Research Customer Experience Research Software Reporting Tools 194

Userpilot

JUNE 30, 2021

The signup flow is one of the most critical aspects of the user experience journey. It is the initial encounter that a user has with your product. The way you design it can have a major impact on how users perceive your product. Take for example the case study of FullStory. About the author.

Customer Experience 81

Customer Experience B2C UX Banking 81

freshtrax

JUNE 4, 2019

This article will recap Kisa’s presentation on the importance of understanding and validating your business’ value proposition along with sharing a few case studies on less than successful expansions. This can be done through a combination of user interviews and researching case studies, trends, etc.

User Testing 85

User Testing User Friction Customer Experience Research Software 85