Product Talk

APRIL 19, 2023

“They sync with your Kindle highlights and serve five highlights for you to review daily. They sync with your Kindle highlights and serve five highlights for you to review daily. Readwise syncs all of these highlights to their database and shares five each day for Teresa to review. Readwise is a simple, but brilliant idea.

Research Software 130

Research Software Data Visualization Product Research Systems Review 130

The Product Coalition

SEPTEMBER 5, 2022

Disclaimer: sharing something that was tested solely by my personal experience should be enough for you to take this article with a grain of salt. You may have several demands from different teams due to a new software being implemented. Once the metrics are established, look for your objective (i.e. the desired outcome).

Product Research 114

Product Research Software Review Data Visualization User Testing 114

Usersnap

SEPTEMBER 20, 2021

Even if you don’t have your customer feedback software yet, you’re still doing everything possible to satisfy your customers. Then, taking the data and analyzing it using customer feedback software gives you a full picture of how customers perceive your brand. This is what we’re going to pick apart in this article.

Feedback Software 52

Feedback Software Research Software Reporting Tools User Testing 52

Userpilot

JULY 27, 2022

In this article, we will be covering everything you need to know about the product life cycle. Marketing campaigns in the maturity cycle should highlight product differentiation and brand identity to maintain a market presence over the competition. Buffer’s fake door test. Easynote Beta Testing Program. UserTesting.

User Testing 92

User Testing Feedback Software Analytic Tools Research Software 92

Userpilot

APRIL 28, 2022

Onboarding software is in high demand for SaaS product managers , and with good reason – the market is booming. This article is going to dive into the Appcues vs Pendo debate and try to answer a key question… Which is the better tool for driving customer success? The main differentiator? Appcues vs Pendo?

Analytic Tools 88

Analytic Tools Feedback Software User Testing Customer Experience 88

BrainMates

NOVEMBER 1, 2021

Most companies are in reality reviewing and failing several orders of magnitude less ideas than this. Failure Point #3 – No clear differentiation in the market. One final consideration is how your product may differentiate in your own product portfolio. Failure Point #4 – Poor design & execution.

Weak Development Team 105

Weak Development Team Product Research Development Research Software 105

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. If you’re looking for quality customer analytics software for your business, you’re in the right place. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

eG Innovations

MARCH 2, 2023

A few months ago, I wrote an article about a serious outage of Azure and how eG Enterprise enabled us and our customers to understand the issue long before Microsoft had confirmed the issue and updated their service status pages. The article, Synthetic Monitoring of Microsoft Azure DaaS (Desktop as a Service) may be of interest.

Analytic Tools 52

Analytic Tools Data Visualization Software Review Systems Review 52

Userpilot

OCTOBER 25, 2022

There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. In this post, we’ll discuss exactly that – which customer engagement tool is best depending on the different criteria that companies looking for customer engagement software typically have.

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Userpilot

NOVEMBER 30, 2023

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! You can collect feedback from your customer base via in-app surveys, feedback widgets, interviews, and by monitoring social media mentions and reviews. Here are 10 tried and tested ways to do it! Let’s get into it!

User Testing 91

User Testing Data Visualization Feedback Software Research Software 91

Userpilot

JANUARY 23, 2024

In this article, we’ll go over product positioning definitions and their types, then go over our process for creating a product positioning strategy that gets positive user feedback. Test and refine the positioning based on customer feedback and key metrics. So how do you ensure that your product not only lives but actually thrives?

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

NOVEMBER 2, 2022

In this article, we cover: How to define product value and a value-added product. To prioritize features, do market research, encourage feature requests , and use prototyping and fake door tests to validate your ideas. Use prototyping or fake door tests to validate your ideas before investing in the development.

Feedback Software 88

Feedback Software Research Software User Testing Product Research 88

Userpilot

APRIL 8, 2022

You can watch the full interview on Finding Product-Market fit here , or read this article for a summary of the key points. Going global was difficult for Prowly, but after a year and a half, they found that their differentiating factor was catering to SMBs rather than enterprises. As a team from Poland, they tested their local market.

User Testing 94

User Testing Feedback Software Research Software Product Marketing 94

eG Innovations

NOVEMBER 29, 2021

Software Tools that Managed Service Providers (MSPs) Need. When we build and test our product, we need to consider the other software components that an MSP may be leveraging and integrate with them. 6 Asset Management software. 6 Asset Management software. Software choices and alternatives for MSPs.

Reporting Tools 52

Reporting Tools Data Visualization Software Review Systems Review 52

Usersnap

JULY 16, 2021

Think of a struggling eatery’s regulars taste testing for a different market. Such differentiation applies to any combo of Google fans or prospects. Online exercises often focus on software. Web testing and design suggestions greatly benefit from this system. Field Test Study. Remote Usability Study.

User Testing 84

User Testing Research Software Customer Feedback Feedback Software 84

Userpilot

OCTOBER 27, 2022

There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. Userpilot is a code-free product growth platform that allows you to create onboarding experiences for your new customers and guide them throughout their journey. Let’s dive in! GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

The Product Coalition

AUGUST 24, 2021

Due to the growing tendency of backing technology businesses, a software startup could raise millions of dollars of funding in their earliest stages of development. Many of those companies would spend that money on building their software without sufficiently interacting with their customers.

User Testing 148

User Testing Development Customer Experience Product Research 148

Userpilot

OCTOBER 27, 2022

There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. In this post, we’ll discuss exactly that – which customer feedback tool is best depending on the different criteria that companies looking for customer feedback software typically have. Let’s dive in!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

NOVEMBER 11, 2022

Choosing the right user onboarding software is critical for SaaS companies these days. This article is going to dive into the Chameleon vs Whatfix debate and try to answer a key question. In this section of the article, we’re really going to dig into the nitty-gritty of each area of product functionality.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

eG Innovations

APRIL 11, 2023

The monitoring platform continually tests systems and applications for metrics crossing thresholds, key events in logs and the other warning signs of issues. Scoped alert muting allows teams to eliminate unnecessary alerting during scheduled maintenance, testing, auto scaling events, and instance reboots.

Reporting Tools 52

Reporting Tools Data Visualization User Testing Systems Review 52

Userpilot

AUGUST 18, 2022

In this article, we cover the top CX trends in SaaS today, with real-life examples to inspire your customer-centric approach. In our State of SaaS Onboarding report, we reviewed the onboarding flows of over 100 SaaS applications. Testing out new features can be overwhelming. Customers expect instant fixes.

Feedback Software 94

Feedback Software Data Visualization Embedded Analytics User Testing 94

eG Innovations

APRIL 12, 2022

In this article, we’ll cover: What are payment gateways and what makes troubleshooting them challenging? Can we assess the effects of IT changes in pre-production and test systems before they are released to production systems where real users may be affected? What dashboards do SRE teams need to monitor the health of payment gateways?

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

In this article, we’ll cover: What are payment gateways and what makes troubleshooting them challenging? Can we assess the effects of IT changes in pre-production and test systems before they are released to production systems where real users may be affected? What dashboards do SRE teams need to monitor the health of payment gateways?

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Usersnap

APRIL 12, 2019

Think of a struggling eatery’s regulars taste testing for a different market. Such differentiation applies to any combo of Google fans or prospects. Online exercises often focus on software. Web testing and design suggestions greatly benefit from this system. Field Test Study. Remote Usability Study.

User Testing 110

User Testing Research Software Customer Feedback Feedback Software 110

Userpilot

AUGUST 18, 2021

In this article, we'll go over what customer engagement is, why you should measure it and how plus some of the top metrics to track. For SaaS companies, the quality of the product is the true differentiator. They are likely to give you valuable feedback and even write reviews advocating for your product.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Customer Feedback 98

ProductPlan

JUNE 5, 2020

Now, we’ve evaluated top picks based on course content, reviews, communities/groups around the certifications, and industry recognition. The course covers basics like assessing target opportunities, building software products, and how to launch a great product. But how do you know which ones are worth your time and money?

Certifications 95

Certifications Customer Experience Artificial Inteligence Product Management 95

Gainsight

JULY 16, 2019

The daily life of a product manager is busy—you don’t have time to waste on software that doesn’t fit your needs. There’s a lot of content out there on the internet so take advantage of them and read the reviews , check out the case studies , and schedule the demos. So, what can you do to save yourself all that effort?

Analytic Tools 45

Analytic Tools Data Visualization Feedback Software Research Software 45

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. And these posts are literally not helping anyone.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

The Product Coalition

MARCH 26, 2019

The two main differentiating factors within these roles fall under the challenges faced, and the decision making process. Due to lack of manpower, you have to stop working on your stakeholder tasks, and personally carry out the work that would normally be assigned to a full-time designer. Drop us a line on our twitter @productschool.

Startups 60

Startups Software Review User Testing Analytic Tools 60

UX Studio

SEPTEMBER 6, 2023

Now, in this article, we’re sharing with you the tips we collected during years of hard work. But not many of us deal with complicated legal software or ship dangerous materials worldwide. In the next part of our article, we will share our tips on how to prepare for researching this group.

User Testing 59

User Testing Customer Feedback Research Software B2B 59

Imaginary Cloud - Design

JULY 30, 2020

In this book, the authors speculate about central issues and questions involving designers, creators and users, when developing software. The 80's were kind of a primordium time when it comes to interactive systems and, as you can imagine, software design was not that good. Found this article useful?

User Testing 91

User Testing Feedback Software Research Software Customer Experience 91

Userpilot

JANUARY 16, 2023

Are you searching the market to find the best churn management software for your SaaS company? This article shows you six of the best. Churn management software is a tool or suite of tools that help you collect customer data, analyze customer attrition , and predict churn. What is churn management software? Segmentation.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Software Review 105

Modus Create

JULY 23, 2019

Missed out on the first article? While we’re not specifically covering the ACP-100 in this article, we need to briefly discuss the differences between the two certifications. Before taking the exam, refer to the certification page and review the “Take the exam online” section in detail. Check out Part 1.

Certifications 70

Certifications Systems Review Customer Experience Webinar 70

UX Studio

FEBRUARY 15, 2024

They can create really nice looking screens that are user friendly […] But if you’re building on top of that some business knowledge, and you’re able to think with the head of business stakeholders, that’s a way to differentiate yourself.” And we did actually user tests quite a lot. Welcome to UX studio.

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Userpilot

JULY 20, 2021

By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. online reviews. So, positioning review is a crucial part of the audit procedure. Online review platforms. How do users review competitors? Online reviews are a valuable information source.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

Userpilot

JANUARY 9, 2023

These are just a few of the questions we explore in the article. These are most likely to be the key differentiators. Build in-app experiences that increase product adoption and retention without needing to code. Prototyping and user testing to improve UX before. What is a product persona? Interested?

Feedback Software 89

Feedback Software Research Software Analytic Tools User Testing 89

ProductPlan

MARCH 5, 2021

This article tackles one of the areas that gets the most interest from product managers: how can they use an essentialist approach to create and communicate better product roadmaps ? A great example of this mindset was when I was part of a team that launched GoToMeeting’s online meeting software. Delight features can be small.

Roadmap 116

Roadmap Customer Experience Product Research Vision 116