Userpilot

DECEMBER 18, 2024

This article will help reduce such churn by refining your product management and UX analysis approach. Like most articles you’ll find online, our article mentions several analysis methods too. Conclusion This entire article has advocated for focusing on qualitative data alongside quantitative.

Data Visualization 105

Data Visualization Analytic Tools Research Software User Testing 105

Userpilot

NOVEMBER 27, 2024

In this article, you will learn: What session replays are and how they work. They show browser information, error messages, and precise user actions leading to technical issues, streamlining the debugging process. You can also act on the insights by creating in-app flows and messages. Every click, scroll, hover, or keystroke?

Data Visualization 105

Data Visualization Analytic Tools Definition Customer Feedback 105

Product Talk

JUNE 18, 2025

Hope Gurion: The last thing you want is your pilot team getting mixed messages from their leader, and then either their direct manager or their key stakeholder is completely contradicting everything they’re supposed to be working on in the pilot team. © 2024 Product Talk. Use of this feed is for personal, non-commercial use only.

Product Research 167

Product Research User Testing Technical Review Software Review 167

BrainMates

MAY 26, 2025

Use these insights to refine your roadmap, adjust messaging, or highlight competitive advantages. annual reports) Observable data : Derived from observation and synthesis (e.g. pricing, campaigns) Opportunistic data : Gathered through conversations or informal channels (e.g. Where do we stand relative to our competitors?

Data Visualization 40

Data Visualization Customer Feedback Product Management Product Manager 40

Userpilot

APRIL 16, 2025

In this article, we discuss techniques from both divides and how you can implement them. For example, after an NPS survey , you can trigger an in-app message for promoters and encourage them to leave a public rating. Defining your message audience in Userpilot. Defining your message audience in Userpilot.

Feedback Software 66

Feedback Software Analytic Tools User Testing Data Visualization 66

UX Planet

DECEMBER 6, 2024

In this article, we will mainly focus on how AI-driven UX has impacted and will continue to influence the modern business world. If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). No one can denythat.

Feedback Software 85

Feedback Software Research Software Analytic Tools Data Visualization 85

Userpilot

NOVEMBER 14, 2024

In this article, you will explore why customer expansion matters for your SaaS growth, discover various customer expansion tactics, and learn how to embed them in successful expansion campaigns. Trigger upgrade messages contextually When you ask your customers to upgrade is almost as important as how you ask them.

Data Visualization 105

Data Visualization Customer Experience Analytic Tools Customer Feedback 105

Userpilot

DECEMBER 31, 2024

Why consider Chameleon as a Userpilot competitor Interactive features: Offers unique engagement elements like snoozeable messages and fun animations (e.g., HelpBar: Enables quick access to tours, surveys , and help articles for users. party emojis). You can start building flows right away with Userpilot. Intercoms in-app tooltips.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

UX Planet

DECEMBER 16, 2024

This article reviews 7 best practices that will help you design effective paymentbuttons. If the payment wasnt processed, show a red cross error with a message about what wentwrong. Handle errors gracefully If the process fails, change the button state to an error indicator and show a message that will explain what wentwrong.

Feedback Software 105

Feedback Software Customer Experience Systems Review User Testing 105

UX Planet

MARCH 3, 2025

This is my third article on Gestalt Principles, following the review of the Proximity and Similarity principles. The signs show that the message can change based on how we group thewords. Common Region Elements within the same boundary are perceived as agroup.

Reference 52

Reference Customer Experience UX Messaging 52

The Product Manager Coach Blog

JUNE 24, 2025

You send the messages, post the prompts, maybe even offer a “quick 15-minute chat”… and nothing. Related articles you may enjoy The post What to Do When Customer Feedback Stops Flowing in Product Management appeared first on Joni Hoadley. Just radio silence. That one change?

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

UX Planet

MARCH 3, 2025

Key Design Considerations: Clear Product Messaging: Users should immediately understand what the software does and how it benefitsthem. Key Design Considerations: Clear Value Proposition: A concise and compelling message communicates why a business standsout. If you found this article useful, join my free newsletter!

Reporting Tools 55

Reporting Tools Magazine Software Review Customer Experience 55

Business of Software Conference

JUNE 18, 2025

The key is to tailor your message based on the buying environment. Regulated Industries = AI Caution On the flip side, in healthcare, government, or financial services, leaning too hard into your AI messaging can set off alarm bells. So while AI may not differentiate you, it might still be essential to your sales pitch.

Positioning 59

Positioning Technical Review Data Visualization Software Review 59

Userpilot

APRIL 30, 2025

In this article, Ill tell you how to: Increase user acquisition with ASO and referral programs. These spaces are built around shared interests, which means your message lands with a more receptive audience. Userpilot for in-app communication and push notifications Engage users with personalized messaging via Userpilot.

Feedback Software 66

Feedback Software Analytic Tools Data Visualization User Testing 66

UX Planet

JANUARY 15, 2025

This article explores key user engagement metrics and offers practical tips for improving themetrics. Typically, social media and messaging apps have highly engaged users (visit daily/multiple times aday). A/B test different designs and messaging. These metrics help businesses evaluate user interest, satisfaction, and retention.

User Testing 106

User Testing Customer Experience Research Software Product Research 106

Userpilot

MARCH 18, 2025

Users now expect seamless experiences between web and mobile apps, personalized messaging, and real-time responsiveness. A mobile app engagement platform can help you address these challenges with features like push notifications, behavior tracking , and personalized messaging. billion in 2024.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

UX Planet

JANUARY 12, 2025

In this article, well delve into the best practices for designing tables that convey information and enhance the overall user experience. The best practices shared in this article are based on my personal experience as a Digital Product designer, working on diverse applications and tackling various design challenges.

Data Visualization 111

Data Visualization User Testing Customer Experience Customer Feedback 111

UX Planet

APRIL 9, 2025

In this article, Ill share a general 4-step framework I use when conducting a design critique. Do error messages use friendlytone? Despite the negative connotation the word critique may carry, the purpose of design critique isnt to put designers on the spot. Are microinteractions (e.g., hover states, loading feedback) helpful?

Framework 99

Framework Feedback Software Research Software Onboarding KPIs 99

BrainMates

JULY 2, 2025

In this article, we will explore the foundations of effective cross-functional collaboration, the common pitfalls to avoid, and how the right software can help your team execute more effectively. Marketing Team Marketing develops positioning and messaging for the new freemium experience.

Product Research 40

Product Research Data Visualization Onboarding KPIs User Testing 40

Userpilot

OCTOBER 28, 2024

It involves delivering consistent messaging across all channels. Userpilot’s resource center also helped improve the user journey of their customers, with how-to videos and articles to support users 24/7. An omnichannel user engagement strategy unifies all of these channels.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

Userpilot

JANUARY 20, 2025

In this article, Ill cover: How software bugs impact your business and increase customer churn. However, an error message kept popping up when I tried to input my details. The real challenge here is spotting these critical bugs, reproducing them accurately, and effectively communicating the fix across departments.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52

Product Talk

APRIL 9, 2025

If you need help getting up to speed on these technical details, be sure to read last weeks article. And sometimes, poorly designed error codes are passed along from other systems and the API designer doesnt always have the needed context to provide a clearer message. Alright, lets dive in. Customer-facing APIs are products.

Product Research 138

Product Research Software Review User Testing Technical Review 138

Product Talk

FEBRUARY 5, 2025

Orbital allows you to set up pop-up messages that look like they’re coming directly from members of the product trio. If you are reading this article anywhere other than your RSS feed reader or your email inbox, then this site is guilty of copyright infringement. Yurys initial steps didnt yield the results he had hoped for.

Product Research 224

Product Research User Testing Customer Experience Framework 224

Product Talk

DECEMBER 18, 2024

Your messages are not specific enough. If you have created an ideal customer profile from real research, one thing that both Claude and ChatGPT are really good at is you can give it a landing page or an article and your ideal customer profile and say, how can I improve this thing? How can I add more value to this article?

Product Research 246

Product Research Research Software Analytic Tools Feedback Software 246

People-First Product Leadership

NOVEMBER 5, 2024

” It’s a framework for using LLMs to understand your customers better than they know themselves, create messaging that converts prospects into customers, and build better products and services. The same Every article notes, “you won’t know what the AI can do until you ask it to try.” Will facets be wrong?

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Userpilot

APRIL 16, 2025

Knowledge bases : are online libraries of FAQs, articles, and how-to guides. Instead of juggling countless email threads or Slack messages, you manage everything from a central dashboard. Search functionality: An intelligent search bar should instantly find relevant articles or FAQs based on keywords.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

JULY 12, 2025

Mostly through email campaigns We struggle to act on user behavior data With targeted in-app messages You’re ready to master Behavioral Segmentation. One way is to trigger targeted offers or in-app messages that guide them smoothly through the purchasing process. You have the goals, now get the tool that makes it easy.

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

UX Planet

MARCH 3, 2025

Check your email for your welcome message, as per WordStream , to re-engage users. Thank You Pages: Direct visitors to a thank you page post-submission for confirmation and additional value, such as newsletter sign-ups. For example, Thank you for signing up! Before yougo: Please consider clapping and following the writer!

User Testing 55

User Testing Research Software Data Visualization Reporting Tools 55

UX Planet

JULY 2, 2025

The topic for this article has been slow-cooking in my mind for quite some time. Even if it’s a simple indication that their message has been received, and that someone or something will get back to them. I’m finishing this article with a quote from Jean-Paul Sartre. Commitment is an act, not a word”.

Feedback Software 69

Feedback Software Research Software User Testing Customer Experience 69

UX Planet

MAY 25, 2025

Its crucial to utilize AIDA model principles to craft messages that resonate and create brand awareness, laying the groundwork for deeper engagement. Here, UX design should focus on providing valuable contentthink how-to guides, insightful articles, or engaging videosthat speaks directly to the needs and desires of your audience.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Userpilot

JULY 22, 2025

In the below article, I’ll share what I’ve seen work for our customers and explain how to move past the limitations of those old wizards. Slideouts: Small, nonintrusive messages that can contain as much information as modals without workflow interruption, making them ideal for contextual prompts. What is an onboarding wizard?

Analytic Tools 66

Analytic Tools Data Visualization Feedback Software User Testing 66

Tyner Blain

MAY 26, 2025

Arguing about the difference between “the thing we are building” or “the way we are building the thing” is – for this article – only semantic. ” This architect would suggest that you could enable order status updates via text message, or a mobile app, or a website, or a call center, etc.

Customer Experience 59

Customer Experience Weak Development Team User Testing Definition 59

People-First Product Leadership

JANUARY 21, 2025

In this article, which originally appeared in Mind the Product , I share 5 strategies to master product leadership in 2025. Listen like you mean it: Active listening is not just about hearing words – it’s about tuning into the underlying message. People-First Leadership is a reader-supported publication.

Technical Review 52

Technical Review Leadership Customer Experience Feedback Software 52

UX Planet

JANUARY 18, 2025

This article introduces a fresh concept of personalized shopping. Make marketing more personal: For example, sending emails with pictures that include the customer instead of generic models makes the messages more relatable and engaging. Often, fashion websites have endless options, making it challenging to find what youwant.

Customer Experience 102

Customer Experience User Testing Data Visualization ChatGPT 102

Userpilot

MAY 17, 2025

This article will provide a hands-on guide. You might receive even lower engagement, since most users in the region are native Arabic speakers and may ignore non-localized messages. How do you go about it? Youll also see how Userpilots all-in-one localization, onboarding, and analytics features make the process easier.

Analytic Tools 66

Analytic Tools Feedback Software Research Software Data Visualization 66

Userpilot

MARCH 30, 2025

” In this article, I explore that question, highlighting key steps to create a mobile app engagement strategy and the best engagement techniques for mobile apps. Average content (articles, soundscapes, or programs) consumption per user. Think: personalization, in-app messaging, gamification, personalized push notifications, etc.

Analytic Tools 66

Analytic Tools Feedback Software Download Onboarding KPIs 66

Business of Software Conference

MAY 27, 2025

When you don’t clearly understand and communicate your differentiated value, a few problems appear: You Sound Like Everyone Else Without clarity on what makes you different, your message becomes generic. They can change their message (their positioning) more quickly than big companies whose brand is already set in stone.

Differentiation 52

Differentiation User Testing B2B Positioning 52