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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.

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The Rise of AI-Driven UX: Balancing Automation and Human-Centered Design in 2025

UX Planet

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). UX experts have already integrated AI into their daily lives in one way or another. From new UX-related technologies and automation to personalization.

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2025 Product Conference List

Product Talk

2025 Product Conference List was first posted on November 20, 2024 at 6:00 am. © © 2024 Product Talk.

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5 AI tools for key phases of your UX design process

UX Planet

Image by Markus Winkler on Pexels Artificial intelligence (AI) can simplify your UX design process. Having tested a selection of AI design tools, I’ve found that some are better suited for certain stages of the UX design process than others. Take UX Pilot AI , for instance. Chances are, you already know that.

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Launching LLM-Based Products: From Concept to Cash in 90 Days

Speaker: Christophe Louvion, Chief Product & Technology Officer of NRC Health and Tony Karrer, CTO at Aggregage

In this exclusive webinar, Christophe will cover key aspects of his journey, including: LLM Development & Quick Wins 🤖 Understand how LLMs differ from traditional software, identifying opportunities for rapid development and deployment.

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Deep dive: UX best practices for AI chatbots

Mind the Product

Nine recommendations for building the most effective chatbot In the dynamic world of technology, the swift advancement of large language models has captured the attention of companies eager to integrate these innovations into their product strategies.

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GenAI has just made usability testing the most valuable research method

UX Planet

About: Zsombor Varnagy-Toth is a Sr UX Researcher at SAP with a background in machine learning and cognitive science. If you have ever tried to use an LLM, such as GPT-4o or Claude 3.5 To bridge the gap between LLMs and real-life value, product teams need to build entire architectures around the LLM.