The Product Coalition

JUNE 11, 2022

Yet we continue to think our customers won’t mind changing to use our products. This attitude is less prevalent in the B2C world as they are hyper-aware of and interested in addressing the pain of change. In the B2B hemisphere, change goes hand and hand with new products. file extracts, reports, and an interactive dashboard.

Customer Experience 140

Customer Experience User Testing Data Visualization Analytic Tools 140

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. We are always looking for more product mentors from all around the world. About The Product Mentor. Signup to be a Mentor Today! View the live stream….

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Intercom, Inc.

DECEMBER 21, 2021

More than integrations and features and quarterly reports, back in August, Intercom turned 10. With that in mind, before we welcome the new year and all the good things to come, we’ve gathered our favorite insights and nuggets of wisdom from 2021 in a special wrap-up episode. And what a year it has been!

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

JULY 21, 2020

The team writes about all things product management, from product strategy and design, to product roadmaps and team management. Highlight: Ship outcomes, not just features, with the Product Impact Framework 3. Highlight: Product Strategy Doesn’t Work in a Vacuum, featuring Hadrien Raffalli 4.

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Bain Public

NOVEMBER 21, 2022

Product Collective’s INDUSTRY: The Product Conference was created in Ohio by product people Paul McAvinchey, Mike Belsito, and Rebecca Feliciano with the goal of bringing the best software product management professionals together. QUESTION 1: Do you think that company strategy and product strategy are the same?

Research Software 52

Research Software B2C User Testing Customer Experience 52

The Product Coalition

MARCH 23, 2022

While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. The Product offering required continuous monitoring and real-time notifications, usually within minutes. Technological considerations must include the collection and use of data.

Startups 128

Startups Fractional CTO Technical Review Software Review 128

Product Talk

MAY 13, 2020

Product teams struggle to drive business outcomes because many companies haven’t taken the time to define their strategy. Marty Cagan highlighted this in his recent post “ Product Strategy – Focus.” Your product team or company already made the choices that led to this moment. What is a lagging indicator?

Product Research 355

Product Research User Testing Customer Experience Feedback Software 355

ProductPlan

MARCH 19, 2020

The company reports that AI shortened its development time from months to just weeks. With the proliferation of AI into business it is easy to see applications to B2C and B2B products and services: Google Search / Photos / Translate, Alexa, Amazon Recommendations, Stitch Fix. But what exactly is an AI product manager?

Artificial Inteligence 75

Artificial Inteligence Reporting Tools Software Review Data Visualization 75

Amplitude

FEBRUARY 4, 2019

In today’s digital age, it’s this kind of impact-driven product strategy that is the foundation of systematic growth. Because of this, Product Managers are always trying to develop a deeper understanding of their users’ product journey, identify new opportunities to offer value, and continuously improve product engagement.

Data Visualization 61

Data Visualization Customer Experience Analytic Tools Reporting Tools 61

Userpilot

JULY 30, 2021

The product manager role is responsible for understanding what customer problems to solve and what success looks like for a product. The different types of product managers include the traditional product manager, the product owner, the growth product manager, the technical product manager, and the platform product manager.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

The Product Coalition

FEBRUARY 3, 2022

Using analytics, one can capture actual behavior of customers, ask targeted questions, collect accurate feedback, and repeat the process with much less effort next time. Also, once the analytics process is set up, it is easy to monitor unlike traditional surveys in which one needs to repeat the entire process from scratch.

Data Visualization 155

Data Visualization Customer Feedback User Testing Analytic Tools 155

The Product Coalition

JANUARY 24, 2021

OKRs are an amazing tool to drive business success. Doing it right is not necessarily so, and especially with product OKRs that are a unique beast. The path that many product organizations take is to convert their roadmap (which is usually a work plan and not a real outcome-based roadmap) into the OKRs format.

Analytic Tools 183

Analytic Tools Customer Experience B2C Enterprise 183

The Product Guy

APRIL 4, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Coalition

FEBRUARY 18, 2019

In the business world, “vaporous” is an insightful description of the Toyota Production System. The MVP approach in its most extreme state is where you have millions of B2C users who will test something out, provide feedback, and keep using while it improves. 3) What if your user base is neither large nor forgiving?

Agile 61

Agile Product Research Data Visualization User Testing 61

ProductPlan

FEBRUARY 28, 2023

You put together a product strategy to draw a connection between solving your customers’ problems and helping your organization meet its goals. You then enact that product strategy by driving the development, market launch, and continual support and improvement of your product.

Feedback Software 52

Feedback Software Information Technology Product Management 52

Amplitude

DECEMBER 6, 2020

In leveraging your existing behavioral data, you can also design meaningful experiences within your product, deliver personalized messages to your users, and run well-informed experiments to improve how you acquire, engage, and retain your users. Note: This is where Amplitude’s predictive cohorts come in handy.

Customer Experience 59

Customer Experience Analytic Tools User Testing User Friction 59

The Product Coalition

JUNE 17, 2019

Generally speaking, junior Product Managers whose day-to-day centers around the “heads down” Product Owner work for their scrum team will likely be strong in the bottom half of the skills, and if they’re working on a B2C product that likely leans to the bottom-left.

B2C 68

B2C Framework Data Visualization Analytic Tools 68

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. For type of product, B2C and B2B is just the first layer. Inside B2C / B2B, it can still be very different.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

ProductPlan

JANUARY 17, 2023

If you are looking to learn from people who are already using your product, look no further than your customer records: CRM, product analytics data, sales renewal records, customer support archives, or whatever data you may have that will produce a list of companies or specific users whose problems you want to understand.

B2B 59

B2B User Testing Customer Feedback Customer Experience 59

The Product Guy

MARCH 2, 2017

He grows revenue and adoption, and ensures product by turning business problems into profitable, simple, easy-to-use solutions Jordan works closely with his market, executives, and internal subject matter experts to develop roadmaps, and communicate these roadmaps internally and with clients.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Mind the Product

JUNE 28, 2018

But take another class of enterprise software product – for example, server log analysis for high-volume unstructured data flowing from mission critical cloud-based applications. An IT administrator in the CIO’s organisation would use such a tool very differently from a developer who reports to a VP of engineering.

B2C 137

B2C B2B User Testing Feedback Software 137

NextBigWhat

SEPTEMBER 5, 2019

NextBigWhat’s Wednesday AMAs have now become quite a fixture, with some absolute stars of the product and growth community making themselves available to answer a flurry of in-depth questions and queries on topics ranging from growth & analytics to product management. Process is largely what I’m describing below.

Customer Experience 40

Customer Experience B2C User Testing Customer Feedback 40

ProductPlan

AUGUST 23, 2022

Instead, great product leaders allow their product teams to immerse themselves into the world of their users. Companies build products for people. But regardless of the product’s nature, individual user experiences will inevitably vary based on many factors. Why Customer Empathy Matters. User research.

User Testing 52

User Testing Research Software Feedback Software Product Management 52

Userpilot

JANUARY 9, 2023

We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Product personas are fictional characters that represent real users. Creating a realistic persona requires data from several sources. Interested?

Feedback Software 86

Feedback Software Research Software Analytic Tools User Testing 86

Gainsight

JULY 1, 2022

This strategy puts the product at the forefront of the customer journey to drive conversion, adoption, retention, and expansion. PLG achieves these objectives by leveraging product usage data to deliver immersive product experiences at scale. . 36% of respondents use product usage data to predict churn.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

The Product HQ

FEBRUARY 6, 2023

Senior product managers are executive-level professionals who fulfill an important role in large companies developing products and bringing them to market. As product leaders, a senior product manager’s main responsibilities center around defining, communicating, refining product strategy, and overseeing product planning and execution.

User Testing 52

User Testing Research Software Feedback Software Data Visualization 52

Userpilot

NOVEMBER 9, 2021

While having a North Star Metric helps your team focus on one big direction for your product, a Counter Metric keeps you in check, making sure you don’t over-optimize just for the sake of one metric, missing key aspects of your SaaS business growth. Let’s get right into it! What is a North Star Metric?

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 52

Userpilot

MARCH 6, 2020

Sophia Benhaddou – Managing Partner and Product Manager at Excelway – – online meeting facilitation tool suite. Olga Springer – Product Manager / Product Owner at SentiOne – a social media listening and internet monitoring tool. Women in Product. Women in SaaS.

Research Software 132

Research Software Analytic Tools Feedback Software Reporting Tools 132

Mixpanel

MARCH 7, 2021

As with many roles in the tech industry, there’s been a stubborn gap in female representation in product. According to TechTalent Charter , women make up only 19% of the tech industry and only 37% of UX and product roles. Another report by ProductPlan independently confirms women account for just 37% of product manager roles.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Roadmunk

APRIL 3, 2018

We teach practical tools throughout the whole thing, but what I want people to do is really walk away being better decision makers; being able to take the information we give them and apply it in real life, to think through why are they doing things. They know how to use a tool, but they don’t know how to use it within the system.

Research Software 89

Research Software Feedback Software User Testing Product Management 89

Intercom, Inc.

JANUARY 25, 2023

With a background in computer science and a knack for building products, Mickey co-founded Insightera in 2014, a real-time targeting and personalization platform that was later acquired by Marketo, where he led the global engineering team as a GVP for almost three years. Most touchpoints of the customer journey will be inside the product.

Analytic Tools 118

Analytic Tools Customer Experience B2B User Testing 118

The Product Coalition

MARCH 21, 2019

In these cases, my observation is that the true failing was in the definition and communication of the strategy rather than than a cultural inability to execute. Through these failures, I’ve come up with a framework for defining, layering, and communicating an effective product strategy that can close the gap between strategy and execution.

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60

Revulytics

DECEMBER 16, 2019

LinkedIn listed Product Designer and Product Owner in the 10 most promising careers of 2019 , with 80 percent more job openings year-over-year and a career advancement score of 9 out of 10. Glassdoor named Product Manager the fifth best job out of 50 in America, with more job openings than data engineers and DevOps engineers.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

ProductPlan

NOVEMBER 2, 2021

Moreover, we understand why companies face alignment issues, and why products fail to live up to expectations. In particular, we’ve observed customers struggling to democratize access to the artifacts & insights that inform prioritization and go-to-market. We view ourselves as a close product partner to this emerging discipline.

Data Visualization 84

Data Visualization Reporting Tools Analytic Tools Research Software 84

The Product Coalition

OCTOBER 5, 2021

project managers or SMEs guiding roadmaps) A Product Development Health Check can help identify issues in your product development practice, find the underlying causes and give you ideas about how to address them. 5 Key Elements to Check A single product issue may reflect multiple underlying causes.

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Weak Development Team Reporting Tools Research Software Feedback Software 152