The Product Coalition

SEPTEMBER 11, 2023

The Allure of Fractionalized NFTs Imagine owning a fraction of the Mona Lisa or a piece of prime Manhattan real estate without breaking the bank. NFTs: Beyond Digital Collectibles NFTs are unique digital assets authenticated by blockchain technology. But how did we get here, and what makes these fractionalized NFTs so captivating?

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Intercom, Inc.

JANUARY 5, 2023

Delayed orders, faulty services, missing information, you name it – every time a customer reaches out, it tells you something about the friction they’ve experienced. I tried to correct the error of my ways from an early consulting career by joining a startup company in the customer service IVR service bureau field.

Customer Experience 138

Customer Experience Customer Feedback Feedback Software User Testing 138

Amplitude

DECEMBER 17, 2018

When a dear colleague introduced me to Amplitude, I was – in typical consultant form – skeptical of the claims. My natural curiosity on how technology enabled business, pushed me to understand every business model I was exposed to. I got introduced to consulting and I then jumped into the SAP BI space in EDS Consulting.

Reporting Tools 66

Reporting Tools Data Visualization Analytic Tools Technical Review 66

Intercom, Inc.

SEPTEMBER 15, 2022

But historically, our communication technology has been mostly text-based. And then, several months later, after I graduated, a translation company in the UK was looking for an emoji translation consultant. They post a sticker of their name and an emoji of how they are feeling at the beginning of that meeting. Enter the emoji.

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Messaging Reporting Tools Research Software Data Visualization 129

UX Studio: Product Management

JANUARY 8, 2021

Since 2009, they have worked with many notable companies such as Netflix, Adobe, Salesforce, Opera, and Avast, just to name a few. Message us , and we will be in touch with you to arrange a consultation with our experts. A global web and mobile app development company with expertise in native and cross-platform technologies.

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Research Software User Testing Product Research Artificial Inteligence 72

Mironov Consulting

AUGUST 8, 2017

Then chose some more specific names and stick with them. Banks, railroads, pharmaceutical companies, retailers, utilities and other primarily non-tech companies have IT Departments and manage IT as a cost center: the folks who give profitable business units what those business units demand.). A Personal Sore Point. <soapbox>

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

UX Studio: Product Management

NOVEMBER 24, 2020

Design and consulting constitute roughly 5% of the total service portfolio. The top projects worth mentioning are OTP bank mobile application testing, Microsoft Sharepoint benchmarking tool development, and mobile application creation for Starbucks Russia. Aplana could be a solid development partner for various business needs. .

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Product Research Research Software Software Review Technical Review 115

Amplitude

MAY 30, 2018

A career in finance, another in consulting and a stint in freelance laid the stepping stones for David to find product. Name: David Packles Current role: Senior PM, Peloton Location: New York City. “As Out of school, I started my career as a financial analyst at a major bank. I then began taking on projects of my own.

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Analytic Tools Data Visualization Weak Development Team Consulting 60

The Product Coalition

JANUARY 30, 2018

Today, your “identity” is comprised of 100s of records stored with individual organizations like banks, government entities, credit reporting agencies, medical providers, financial institutions, and even social media sites you’ve granted access to. This gives the user total control over their own data.

Reporting Tools 60

Reporting Tools Government Data Visualization Customer Experience 60

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. So my name is Victor Eperjesy. Then later on, I did some management and digital consulting as well. And thank you for the invitation.

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Research Software Analytic Tools Transportation Feedback Software 62

Business of Software Conference

JANUARY 16, 2020

April is an expert marketing practitioner turned executive consultant and author who helps technology companies make complicated products easy for customers to understand and love. Name me a couple of features. April is returning to BoS in 2020! Video, Slides, & Transcript below. That’s it. So I get in. Salesforce.

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Positioning Analytic Tools Reporting Tools Research Software 108

Intercom, Inc.

JUNE 30, 2022

It didn’t work very well, and it turned out it was because people made honest mistakes when filling in forms that the technology couldn’t read. I mean, a good 30% of them are obscure chemical names. For example, it had one line for your interest from your bank or building society account.

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Feedback Software Reporting Tools Research Software User Testing 239

Business of Software Conference

OCTOBER 1, 2019

Rich Mironov, CEO/Founder, Mironov Consulting. Rich Mironov (CEO, Mironov Consulting) – What To Do About Your Audience’s Real Roadmap Questions from Business of Software Conference. OK so now the team that’s calling on ANZ Bank in Sydney has this really big deal by the tail or maybe they don’t.

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The Product Coalition

JULY 14, 2018

Some of the common scenarios you can apply usability testing to include: A person trying to self serve on government website A student setting up their account and applying for a course online A person signing up and depositing money into their online bank account What is usability? or even below average ability and experience?—?can

User Testing 60

User Testing Customer Experience Product Research User Experience 60

Gainsight

MAY 10, 2021

What’s in a name? Mary has over 20 years of business consulting and executive leadership experience. We went to our secret informant, Manish Devgan , who is rumored to be one of Santa’s top consultants on Product Adoption and Experience. Familiar Favorites: Customer Success at Scale. At least we think so.

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Data Visualization Travel Customer Experience Customer Feedback 52

Mind the Product

AUGUST 19, 2019

Which would you prefer: one where a barista knows your name and your favourite drink and your favourite music is playing, or one where everything is made for an average customer? Anomaly detection is used to identify suspicious bank transactions or fake accounts. It’s a combination of user research and expert consultation.

Artificial Inteligence 180

Artificial Inteligence Data Visualization Product Research Reporting Tools 180

The Product Coalition

JULY 17, 2018

Magazine has named it one of the ‘fastest growing private companies in America’?—?for What they’re known for: As a technology consultancy firm, Hedgehog Lab develops for more than ‘just’ Android and iOS. CEO of a Digital Banking Platform “My expectations were high, and they delivered. for four consecutive years.

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Research Software Weak Development Team Development CTO Coach 60

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So our mission is really to think about how we can help businesses spend smarter through the technology we provide.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

AUGUST 15, 2019

Author Jeff Gothelf sees this all the time in his work as a consultant for medium- and large-sized companies, and it inevitably leads to a culture clash where designers feel unvalued. I started consulting and teaching and training and speaking about this. There was no digital technology here. That was the act.

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UX User Testing Weak Development Team Customer Experience 179

PMLesson's Ace the PM Interview

NOVEMBER 15, 2019

We talk to Katja Muradyan , an Exponent alumnus, on her journey to breaking into product management from a consulting background and her experiences building various products in Europe. Right after university, I worked as an IT consultant for big and small companies. Katja is currently PM at Google in Europe, working on Wear OS.

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Analytic Tools Data Visualization Product Management Product Manager 40

Imaginary Cloud - Design

MAY 22, 2019

The panoply of titles is an undeniable reality as you can name, for instance, service designers, design strategists, innovation consultants, and even UX designers. In 1982, Lynn Shostack coined the term while working as a marketing manager and consultant for the bank industry. What is service design?

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Research Software User Testing Weak Development Team Customer Experience 59

DISQO

AUGUST 28, 2018

Rather than replace financial representatives with technology, Bedi’s goal is to use technology to enhance the advisor-client relationship. “If It really does take a village to deliver and ship this technology.”. An empathic expert sitting across the table is the only way to engage consumers about certain behaviors.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

Rather than replace financial representatives with technology, Bedi’s goal is to use technology to enhance the advisor-client relationship. “If It really does take a village to deliver and ship this technology.”. An empathic expert sitting across the table is the only way to engage consumers about certain behaviors.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

DISQO

AUGUST 28, 2018

Rather than replace financial representatives with technology, Bedi’s goal is to use technology to enhance the advisor-client relationship. “If It really does take a village to deliver and ship this technology.”. An empathic expert sitting across the table is the only way to engage consumers about certain behaviors.

Feedback Software 40

Feedback Software User Testing Analytic Tools Research Software 40

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. I became the youngest actually head of digital product for all of small business banking. So, I go back to my roots and like what am I doing with my life.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Business of Software Conference

JUNE 27, 2019

We’re a software consulting company we build custom software for Fortune 500 companies. So the tool I like to use is called RACI and it stands for Responsible Accountable Consulted Informed. If you’re consulted it means we’re gonna consult with you before we make any decisions. Put your hands up.

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Weak Development Team Reporting Tools Research Software Feedback Software 58

Business of Software Conference

JANUARY 28, 2019

They will say we need to move to consultancy selling – someone came to me the other day and said I need to move to a mindset conditioning model and I said good luck with that, cause I had no idea what that is and I’m not sure I actually want to. I say ok, if that’s what you want to do. And then it got even worse.

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Research Software Feedback Software Magazine Customer Experience 40

Business of Software Conference

JULY 13, 2020

So, I went to the bank and I got a $50 no, wait, £50 note and we’re going to auction it off for a dollar just to be ridiculous. Harry Brignall is a consultant in London that kind of noticed this trend of anti-social behaviours and he coined the term dark patterns. Join the smart people who get BoS updates. Unsubscribe anytime.

Customer Experience 59

Customer Experience User Testing Research Software Feedback Software 59

Business of Software Conference

AUGUST 30, 2019

Claire Suellentrop: So no shame in saying when I made that Twitter handle Twitter wouldn’t fit my first name and last name all into one handle. And then when I switched over to consulting after leaving my in-house role I set up an account to also manage the business finances. Unsubscribe anytime. Transcript.

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Business of Software Conference

NOVEMBER 28, 2019

or a consultant or thinking about doing a startup? It’s an online website which is really a catalogue for cloud services and products and consultants and developers to build Government digital and cloud implementations and I think it’s transacted over £3 billion since it started. And who’s something else like a V.C.

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Analytic Tools Research Software Data Visualization Software Review 40