eG Innovations

JULY 26, 2022

Ensuring a great user experience is a team sport. Stakeholders across the organization – SREs, IT Operations, developers, helpdesk and support staff, webmasters, business and product owners can derive incredible value in a real user monitoring tool. How real user monitoring is implemented. Signals #1, #2 and #3 (i.e.

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Iteratively Blog

DECEMBER 17, 2020

Chances are, you’ve probably heard that phrase in relation to your data hygiene. But how do you fix the garbage that is bad data management and quality? Especially if you don’t have control over the implementation of tracking code (as is the case with many data teams). Well, it’s tricky. according to IBM.

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Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

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Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Mironov Consulting

DECEMBER 5, 2023

We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months of iron-clad commitments, non-negotiable delivery dates, major organizational changes, and accurate predictions of revenue.    (And the 9000 things we won’t do.)  ” What To Do?

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Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Text” I’ve installed a lot more than that on my phone: 161 apps at last count.

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Research Software User Testing Data Visualization Customer Experience 291

Mironov Consulting

DECEMBER 17, 2023

  The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Closing this $480k/year license deal is highly visible to the exec team and Board.   What events down the road might force us to “fix” this connector?   Far away. 

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The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

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The Product Coalition

JUNE 21, 2021

A practical look at how and why software designers can ensure digital services can be used by everyone. Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom.

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Intercom, Inc.

JANUARY 20, 2022

After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. What we did was, for us, massively insightful, maybe more insightful than we ever realized going into it.

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Userpilot

NOVEMBER 11, 2020

Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology! DAUs/MAUs – Flow Analytics – Pirate Metrics – Time To First Value – Usage Analytics. Account Attributes are descriptive data (or metadata) associated with a record or user profile. Activation.

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Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Intercom, Inc.

DECEMBER 9, 2022

And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support. “As you push more and more training data, they seem to exhibit qualitative changes in terms of what they can do.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Userpilot

DECEMBER 19, 2022

Product teams can use Userpilot to create notifications within minutes without writing a single line of code. Notifications are short messages that help you to communicate with your users, inform them of relevant events and eventually engage them with your app. This is a great way to engage users with your support team.

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Feedback Software Reporting Tools User Testing Software Review 87

The Product Coalition

FEBRUARY 22, 2021

If you think of it as a tool for embracing uncertainty , then you’re on the right track. The natural state of affairs in any complex organization is that we should, most of the time, be uncertain about future events. Poor articulation gets misinterpreted as incompetence. This is the exact opposite of what ought to happen.

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Agile Weak Development Team Feedback Software Banking 119

UX Planet

FEBRUARY 13, 2024

I) To design or not design, this is a question The city creates the theater and is the theater “Every place is given its character by certain patterns of events that keep happening there.” How we communicate with our teams and our users determines everything. If our team isn’t communicating we have a huge problem as well.

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Research Software Customer Experience User Testing Systems Review 68

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

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Innovatemap

MARCH 22, 2023

The economic climate, layered with the recent banking industry pitfalls, have proved to be more challenging than we expected. How We Know As a service provider in the tech industry, we have a unique purview. If Q4 made us question market projections and the state of the economy, Q1 validated those concerns with data.

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Weak Development Team Reporting Tools Data Visualization Banking 52

Intercom, Inc.

FEBRUARY 4, 2021

In this episode of Inside Intercom we hear from Norman about his own motivations, why he believe privates enterprise can play an integral role in positive change, and how his company Carbon Crowley (part of the Cool Planet Group) harnesses data to empower major corporations in making huge energy and cost savings. We were fairly poor.

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Business of Software Conference

JUNE 5, 2019

His company PrecisionLender has been seeing incredible growth over the past few years, providing a huge amount of value in the banking sector. In this talk, Carl talks about how PrecisionLender use AI to offer a valuable service to their customers, and what he sees as the future of AI. Upcoming Events. We had made a bad hire.

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Intercom, Inc.

OCTOBER 15, 2020

As a visual thinker, teacher, and creator, Moesta has worked on and helped launch more than 3,500 new products, services, and businesses across nearly every industry. We talk about his reasons for writing a book on this topic, his friendship with the late Clay Christensen, and get some further insight on his career so far.

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Research Software Feedback Software User Testing Customer Experience 265

Business of Software Conference

JANUARY 16, 2020

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Unfortunately it works the same if I do a bad job. Let’s call it team collaboration for lawyers. Team collaboration for lawyers though that’s how I’m going to pitch it.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

Gainsight

JANUARY 28, 2019

Benchmarking data. Over time, CEOs develop a feeling for the sales leader they want, and the same will happen in CS—but it will take time. Organization : “Should CS report into Sales or another org?”. One public company CEO asked me, “Should CS report into Sales? On this last number, I’m now in the several hundreds.

Customer Experience 63

Customer Experience Reporting Tools Data Visualization Banking 63

Business of Software Conference

OCTOBER 29, 2018

Wade’s talk is followed by a mammoth Q&A – full of insights from someone who lives and breathes remote work. Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. Upcoming Events. The good news is this talk is not just for remote teams.

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Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Business of Software Conference

JULY 28, 2020

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I kid you not that’s actually a keyword out of the PCI data security standard that you have to meet if you take credit cards that is not defined. They’re pretty bad at it.

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Reporting Tools Research Software Data Visualization Banking 69

Userzoom

NOVEMBER 6, 2019

Alfonso de la Nuez, UserZoom’s Co-founder and Co-CEO, discusses how we now live in a world of digital experiences and in order for modern companies to survive, they need to democratize UX insights throughout the entire organisation. . All right, so are we ready to democratize the UX insights? Hello, guys, how are you?

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Research Software User Testing Product Research UX 68

Business of Software Conference

JUNE 27, 2019

There are 3 reasons your team isn’t doing what you want them to do, says Mikey Trafton. In his 3rd talk at Business of Software, Mikey picked up from where he left off at the end of his previous talk ‘ How To Recruit A Badass Team ‘ You’ve hired a great team, but you need to learn how to manage them.

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Weak Development Team Reporting Tools Research Software Feedback Software 58

Business of Software Conference

NOVEMBER 28, 2019

There are three main aspects to sales: Planning, Selling, and Tools. This talk from Stephen Allott takes you throught the journey of planning for success and which rules and tools can help and hinder your organization. Upcoming Events. Along the way there’s various tooling you use. Stephen Allott, Seedcamp.

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Analytic Tools Research Software Data Visualization Software Review 40

Intercom, Inc.

NOVEMBER 7, 2019

Creating a new product category also creates a plethora of challenges – from spotting the right market niche to convincing customers that yours is a service they need. So they created a software that provides control, visibility, and payment methods for corporate finance teams. This is why I decided to jump in.

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PMLesson's Ace the PM Interview

NOVEMBER 15, 2019

I’m Katja and I’m currently working as a PM on the Wear OS team at Google. Even though my contribution was small, it helped the company monitor and enhance its social sustainability development effort. In the prep, you could not expect to have Product Design or Analytical questions. That does not make you a bad candidate.

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Business of Software Conference

JANUARY 31, 2020

You can spend as much as you want on developing a product, but no one cares how much you spend – they only care about it’s value. Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? And your typical team costs you per year?

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Weak Development Team User Testing Customer Experience B2B 59

Product Talk

FEBRUARY 8, 2017

Instead, product teams are experimenting their way to viable solutions. We are putting our customers first, taking the time to discover unmet needs, and developing solutions that address those needs. into context and help product teams know what to use when. We no longer take months or years to release value to our customers.

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Business of Software Conference

JULY 2, 2019

You will probably recognise most of these techniques in action in your own organisation… Watch, and learn how to integrate design into your team effectively. Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Upcoming Events.

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Weak Development Team Research Software User Testing Analytic Tools 40

Userpilot

JUNE 14, 2021

Build your marketing automation strategy in five steps: map the user journey stages , identify repeating tasks that can be automated, set your marketing automation strategy goals, pick the right tool for the job, and measure success to learn and improve. Pick the right marketing automation tool. Marketing automation strategy examples.

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Feedback Software Analytic Tools Strategy Marketing 52

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. How do you still manage to assemble a superstar team before you dive in.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Business of Software Conference

OCTOBER 1, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? He he’s very analytical and he’s done all the spreadsheets and sweated all the numbers and he’s presented this roadmap to a large group of folks. BoS USA 2019 BoS Europe 2020.

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Business of Software Conference

MAY 7, 2020

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? I’m not going to talk about these two first books in the last couple of Business of Softwares I talked about the tools, business models, value propositions. Sketchnote. BoS USA Online 2020.

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Feedback Software Research Software User Testing Product Research 59

Business of Software Conference

NOVEMBER 12, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Edgar is a social media scheduling and automation tool. So we don’t have a sales team. We lost some of our functionality as a tool due to API changes. Unsubscribe anytime.

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Business of Software Conference

NOVEMBER 12, 2019

Upcoming Events. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates? Edgar is a social media scheduling and automation tool. So we don’t have a sales team. We lost some of our functionality as a tool due to API changes. Unsubscribe anytime.

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