Gainsight

APRIL 8, 2020

This blog post is written by guest author, Steve Johnson, CEO and founder of Under10 Consulting and former VP and Founding Instructor at Pragmatic Institute. Steve is an author, speaker, and product coach, as well as co-creator of the popular product management and marketing frameworks from Pragmatic Institute and QuartzOpen.

Product Research 52

Product Research Travel Technical Review Document 52

Product Talk

JANUARY 19, 2022

I probably could have squeezed a fourth cohort in there, growing my capacity from 30 teams to 40, but I knew this wouldn’t leave me time to iterate on my curriculum, write blog posts (not to mention a book), or anything else. Here’s one review from a Continuous Interviewing course participant. I always had a waiting list.

Product Research 193

Product Research Workshop Weak Development Team Books 193

Department of Product

JULY 29, 2022

But a target customer for Audi may perceive higher value due to the connection to Porsche. Arcimoto announced in January 2021 it was acquiring the Tilting Motor Works in Eugene, OR to use its patented tilting trike technology for new products focused on micromobility. This is the result of unique product positioning.

Positioning 52

Positioning Feedback Software Product Management Product Manager 52

The Product Coalition

FEBRUARY 6, 2020

A/B tests, multichannel CJMs and customized content: everyone starts doing it Source: State of Digital Marketing 2019 (by Altimeter) This report provides an update on how companies use digital marketing to drive growth, what goals they set, what practices, metrics, platforms, frameworks they use, and what challenges they face.

Data Visualization 78

Data Visualization Research Software Reporting Tools Analytic Tools 78

Andrew Chen

NOVEMBER 15, 2021

Let me set it up in a few bullets: Many of tech industry’s most valuable products — Slack, Zoom, Instagram, Twitch, YouTube, and others — are at their core products that connect people to each other. These frameworks are targeted at teams building new products, first and foremost. I hope that’s a good teaser :).

Books 63

Books Research Software Reporting Tools Technical Review 63

Product Talk

JULY 19, 2023

And if you’re working within the continuous discovery framework, there’s a good chance you’re already using the opportunity solution tree to record and track many of these activities. She started her career working for EF , an education travel company that also offered online learning components to the students who went on their trips.

Analytic Tools 171

Analytic Tools Product Research Customer Experience User Testing 171

The Product Coalition

DECEMBER 11, 2018

Because a new trend is quickly gaining traction in tech and product management: remote work. Of course, this was at the same time that communication technologies were being deployed across the world. The generalization of these technologies over the 1950s and 1960s, with the acceleration of IT from the 1970s onwards, did the rest.

Analytic Tools 60

Analytic Tools Technical Review Data Visualization Customer Experience 60

Department of Product

MAY 22, 2020

And the product team responsible got some pretty brutal reviews in the process. I could do crazy things like save my home address as ‘home’ and then plot my journey to a fresh destination, filtering by different travel options. And you can keep travelling deeper and deeper into the functionality of a Trello card.

Feedback Software 52

Feedback Software Customer Experience User Testing Customer Feedback 52

Gainsight

OCTOBER 16, 2018

Nadav has traveled literally around the world (multiple times) to support his team in this way. Sometimes we make mistakes due to our emotional state: we’re stressed, threatened, or otherwise in pain. You’ve probably discovered your own frameworks—and I’d love for you to reply to this post with your ideas.

Leadership 65

Leadership Weak Development Team Feedback Software Software Review 65

eG Innovations

APRIL 12, 2022

A single transaction in payment processing systems travels through multiple sub-systems. AIOps technologies leverage machine learning to determine norm of each payment system at different times of day, days of month, etc. Examples of prominent payment gateways include PayPal, Stripe , and Square. Payment gateways are complex systems.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

A single transaction in payment processing systems travels through multiple sub-systems. AIOps technologies leverage machine learning to determine norm of each payment system at different times of day, days of month, etc. Examples of prominent payment gateways include PayPal, Stripe , and Square. Payment gateways are complex systems.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

UX Studio

MARCH 11, 2024

And I actually ended up traveling around teaching windsurfing for about eight years before becoming a designer. So as I said, I traveled around for eight years. So, for eight years, I was teaching windsurfing, and I would travel around to different places. Are you looking at reviews in the app store? Karthik: Wow.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

The Product Coalition

DECEMBER 5, 2019

Dogmatism: Some Scrum Masters believe in applying the Scrum Guide literally which unavoidably will cause friction as Scrum is a framework, not a methodology. Remember, it is a journey, not a destination, and you do not travel alone. Follow me on Twitter and subscribe to my blog Age of Product ?? By the way, it’s free. ??

Weak Development Team 87

Weak Development Team Reporting Tools Agile Customer Experience 87

Andrew Chen

NOVEMBER 1, 2018

My journey took a while too: 10 years in the Bay Area (and blogging, building my network, etc). While there were people thinking about user acquisition and ad tech, and some early consumer teams (like Eric Ries’s IMVU) thinking about cohort curves to mention retention, it hadn’t been centralized into a team that could execute against it.

Onboarding KPIs 111

Onboarding KPIs Feedback Software User Testing Data Visualization 111

Business of Software Conference

JULY 7, 2021

Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line. Ask yourself what you are doing to encourage the sales team to reflect, review and adapt their performance on a daily or weekly basis. Your sales playbook should be less BS, more BoS.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 93

Analytic Tools Research Software Feedback Software User Testing 93

UX Studio

FEBRUARY 15, 2024

And also stay closely connected with UX and technology trends. So all of the buses, trams, metros all that kind of stuff, and they are also the one that, you know, examine the traveling patterns and needs of the travelers of the [00:07:00] people who are using public transport. So that’s another hat that I wear. [00:02:00]

Research Software 62

Research Software Analytic Tools Transportation Feedback Software 62

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Rahul shared an incredibly simple framework Superhuman uses for understanding their customers. Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Modus Create

MARCH 8, 2020

As the world observes International Women’s Day on March 8th, it is a great reminder to celebrate the women that help drive Modus and support women in technology every day. While many articles focus on the lack of women in technology, that is not the approach I want to take. Technology consists of many different roles and jobs.

Research Software 105

Research Software Technical Review Feedback Software Analytic Tools 105

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 52

Analytic Tools Data Visualization Customer Experience User Testing 52

Andrew Chen

MAY 28, 2019

In the world of podcasting, the flywheel is spinning: new technologies including AirPods, connected cars, and smart speakers have made it much easier for consumers to listen to audio content, which in turn creates more revenue and financial opportunity for creators, which further encourages high-quality audio content to flow into the space.

Analytic Tools 40

Analytic Tools Research Software Feedback Software User Testing 40

Mixpanel

AUGUST 3, 2023

Mark Kilens, Chief Marketing Officer at Airmeet, says he uses a framework when he thinks about marketing strategy. With this framework, you can develop a marketing strategy that focuses on your larger goals—like the success metrics and value moment conversion—and then look at what tactics are most effective at improving those metrics.

Analytic Tools 40

Analytic Tools Data Visualization Customer Experience User Testing 40

Business of Software Conference

JUNE 29, 2020

If you just pick what category your product fits in – is the cash cow or – we have these really simple frameworks you just apply the rules, you’ll solve the problem. I blog at product talk dot org about continuous discovery. But we all know that that’s not really true right. What would we build to do this?

User Testing 59

User Testing Feedback Software Research Software Product Research 59

Gainsight

JULY 22, 2019

In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. Almost none of us will split an atom or travel to space, but many of us will use a computer every day for the rest of our lives. Did innovation somehow slow down?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

JULY 22, 2019

In my lifetime I’ve seen astonishing leaps in science and technology; it’s just that most of the really impressive stuff is happening behind the scenes. Almost none of us will split an atom or travel to space, but many of us will use a computer every day for the rest of our lives. Did innovation somehow slow down?

Analytic Tools 40

Analytic Tools Research Software Data Visualization Reporting Tools 40

Gainsight

APRIL 29, 2019

And then, we set up frameworks so CS knows when to grab someone from Product to help with an issue. We built a framework that defined the different types of work that was in progress. We established a lot of frameworks that way—now Product can know who they need to contact and which customers are interested in these opportunities.

User Testing 14

User Testing Customer Experience Feedback Software Customer Feedback 14

Userpilot

MAY 19, 2021

How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog. How Mashable Grew Their Blog To Two Million Readers In 18 Months Using Keyword Research. How Neil Patel Drives Millions Of Visitors To KISSmetric’s Blog. He and his team have achieved success on more than three blogs: KISSmetrics, Neil Patel’s blog and Crazy Egg.

Research Software 119

Research Software B2B User Testing Customer Experience 119