Userpilot

JULY 13, 2022

Do you follow any product manager blogs? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Product manager blogs offer practical advice and help you expand your product management knowledge. Our favorite product management blogs.

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The Product Bistro

NOVEMBER 19, 2018

A while back, I read a blog that got me thinking. They ran Windows, and they ran our software that then runs the instrument. In the then current generation there are a lot of customers with older systems. These are expensive systems, and they expect, scratch that, demand 5 or more years of life.

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Userpilot

JULY 15, 2022

The dark funnel exists because third-party content platforms, social media channels, and offline conversations can neither be tracked nor controlled by conventional marketing systems. Industry blogs, social media channels, influencers and subject matter experts, product review websites, and offline conversations contribute to the dark funnel.

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Userpilot

JUNE 26, 2023

How to create customer feedback systems to gain insights into user needs ? TL;DR Customer feedback systems are frameworks for collecting, organizing, and analyzing customer feedback for actionable insights. How you act on feedback will depend on the identified problems. What is a customer feedback system?

Feedback Software 77

Feedback Software Analytic Tools Research Software Customer Feedback 77

The Product Coalition

DECEMBER 27, 2022

This blog will be sharing some of the most informative and interesting development of web3’s favorite NFT marketplace. This is possible due to the credibility of the flexibility of the blockchain technology used. The blog discussed is just the tip of the iceberg. What is the purpose of an NFT marketplace in Web3?

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Mind the Product

APRIL 9, 2018

I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g. At Zalando, we changed this.

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Reporting Tools Systems Review Enterprise Technical Review 103

Split

MARCH 10, 2023

Believe it or not, this is also true of software architecture. Engineers love to crank out code. Design and architecture of a system often plays second fiddle, if it plays at all. Why Care About Software Architecture? It’s important to take your medicine of system design. It’s why Agile works so well!

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Userpilot

OCTOBER 28, 2020

In our last blog, we showed you what you need to do and to avoid to make awesome product tours and walkthroughs. In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. Source: userpilot.com. Pros of Userpilot.

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Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

SEPTEMBER 12, 2022

It may be reading articles on your blog, engaging with ads, leaving reviews, contacting the support team, and so on. Acquisition stage: Engaging with your digital ads, reading reviews on product listing platforms, and booking a demo or signing up for a trial. Users start digging down on your landing pages, blogs, etc.

Analytic Tools 89

Analytic Tools Feedback Software User Testing Customer Experience 89

Userpilot

APRIL 10, 2024

Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Localize your knowledge base.

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Feedback Software Analytic Tools Research Software Data Visualization 77

Userpilot

AUGUST 23, 2021

Detractors ( NPS 6 or lower) are customers who are unlikely to recommend your product to others due to low satisfaction with it. Customer surveys (particularly collecting NPS scores) are how you discover who your detractors are. How to identify detractors? So let’s jump right in! What are NPS promoters?

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Userpilot

SEPTEMBER 21, 2022

This article provides a detailed guide to help you find the best knowledge-base software solutions so you can provide frictionless experiences to your customers. Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. Let’s dig in!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 84

Antwak Blog

FEBRUARY 25, 2021

Having a strong security system is very essential for ever-growing threats to businesses. We often hear about businesses paying huge fines and even winding up their businesses due to systems being hacked. This blog will explain ways to protect your business successfully. System infiltration. Breach of access .

Software Review 52

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Userpilot

AUGUST 15, 2022

Monitoring reviews and ratings on famous product review sites (G2, Capterra, and TrustPilot) allows you to understand the best and the worst parts of your product from the customer’s perspective. This technique is helpful when you’re analyzing reviews and ratings about your product. Here’s how you can do it.

Feedback Software 87

Feedback Software Data Visualization Analytic Tools User Testing 87

Antwak Blog

FEBRUARY 25, 2021

Having a strong security system is very essential for ever-growing threats to businesses. We often hear about businesses paying huge fines and even winding up their businesses due to systems being hacked. This blog will explain ways to protect your business successfully. System infiltration. Breach of access .

Software Review 52

Software Review Systems Review Messaging Education 52

Userpilot

JULY 27, 2021

Do you know how to use NPS data to drive growth for your SaaS? How your product is serving your users’ needs. Let’s jump in to see how you can leverage user feedback to drive growth for your SaaS company. Ask promoters to review your product on important platforms like G2 and drive social proof. How to calculate NPS?

Feedback Software 98

Feedback Software Analytic Tools Product Research Onboarding KPIs 98

Userpilot

OCTOBER 4, 2022

It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. G2 is a business software and services review platform that relies on user-generated content to grow organically. What is the importance of the AARRR funnel for B2B software marketers?

Customer Experience 94

Customer Experience User Testing Onboarding KPIs Software Review 94

The Product Coalition

MAY 8, 2018

Handover is a crucial process in the software lifecycle, and it may turn out to be costly and harsh unless you take the appropriate precautionary steps to make it smooth and downtime-free. The following article answer the question how to transfer software development works to another programming team. feel free to read Micha?’s

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Feedback Software Research Software Software Review User Testing 60

Userpilot

APRIL 26, 2023

Monitor feature engagement with feature tagging, session recordings and heat maps , which provide a color-coded system to track customer engagement. Use heat maps to collect user activity data Heat maps track customer behaviors using a color-coded system. Hotjar session recordings. Tag NPS scores in Userpilot.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Customer Feedback 92

Modus Create

MARCH 3, 2021

The book is oriented toward software development, deployment, and security. Chapter 4: Composing Systems using Containers. In February of 2018, Modus published a blog post, also named “ Docker for Developers.” We didn’t just start writing the text, but instead, we worked on the code we wanted to present in the book.

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Software Review Technical Review Development Systems Review 98

Intercom, Inc.

DECEMBER 10, 2018

This can be anything from in-app notifications and messages , to tooltips, splash pages, hard-coded user interface (UI) copy, banners or modals. Activating new users is far more than showing them how to use an app. An app is valuable only if people know how to use it. showing users how to get even more value).

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Feedback Software Analytic Tools User Testing Marketing 137

Userpilot

AUGUST 20, 2022

Customer love improves word of mouth, positive reviews, customer retention , customer loyalty, and customer stickiness. You can quickly implement a lot of these strategies with customer success software. Positive reviews. But how do you know your company is worthy of your customer’s love? How to measure customer love.

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Feedback Software Customer Experience Customer Feedback User Testing 79

Userpilot

MARCH 2, 2022

To grade OKRs, use a scoring system on a scale of 0.0 To implement your OKR strategy, you should follow 5 steps: set vision, choose OKRs, review OKRs progress, create feedback loops, and make reports. On the flip side, it could be adding new valuable features for the software development team. How to grade OKRs.

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Feedback Software Onboarding KPIs Reporting Tools Product Research 97

Userpilot

JANUARY 7, 2022

A successful customer onboarding process will solve that problem by educating your customers and showing them how to get maximum value from using it. A good onboarding system will positively impact metrics like activation , retention , feature usage and Time to Value. What is an onboarding process? 2 – Retention rate.

Analytic Tools 84

Analytic Tools Feedback Software Onboarding KPIs User Testing 84

Userpilot

OCTOBER 11, 2022

While you can use Userpilot for collecting customer data and building segments, Salesforce will be good for customer relationship management software. Geographic segmentation groups your leads based on their geographical location: city, state, country, zip code, and time zones. Lead segments: How to qualify leads based on activity?

Feedback Software 84

Feedback Software User Testing Data Visualization Customer Experience 84

Userpilot

MARCH 17, 2022

People are not likely to find value in a software product if they are left alone to figure everything out. End-user training is all about educating customers on what software offers and how they can maximize their usage. This in turn makes them want to invest time and money into using your software to meet their needs.

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Analytic Tools Feedback Software User Testing Customer Experience 99

Antwak Blog

MARCH 26, 2021

How to deal with Big Data for Artificial Intelligence? The base of Machine learning includes composing codes or commands dealing with a programming language that the machine gets. Such a database requires a system intended to extend its extraction and analysis capacity. To read more about AI, read our blog here.

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Artificial Inteligence Software Review Systems Review Transportation 52

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Which is the best onboarding software for you?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

NOVEMBER 12, 2023

In this article, learn how to identify customer intent and maximize conversions at every stage of the customer journey. How Userpilot can help you act on user intent to drive adoption , engagement, and account expansion. When a prospect is perusing your product and pricing pages, that’s a sign they’re considering your software.

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Feedback Software Analytic Tools Data Visualization Research Software 88

The Product Coalition

NOVEMBER 19, 2020

But, if one is systemic and patient in their search, making a successful switch is very achievable. That being said, there is an additional element of complexity due to the fact that many companies don’t hire entry level product roles. You don’t even need to know how to code. No need to code anything.

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Mind the Product

JUNE 27, 2019

Well, this study implies that when the heat is on, we’re highly likely to ignore issues in the periphery – things that are not directly related to the task at hand – even if they’re in direct conflict with our moral code. How does design stay true to real product goals? Positive Examples of Product Goals. What can you do?

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Userpilot

OCTOBER 11, 2022

They’ll use social media, review sites, or office chit-chat to share how your product is changing their lives. This article discusses what an engagement loop is, why it matters to your growth, and how to use plug-and-play engagement software to create sticky loops. How to build engagement loops with Userpilot.

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Feedback Software Analytic Tools User Testing Customer Experience 74

Userpilot

JANUARY 3, 2023

Net promoter score surveys ask users how likely they are to recommend your product or service to others on a scale from 1 to 10. How to calculate net promoter score? How to calculate NPS. How to understand the root causes of a negative NPS score? Where 0 means “Not Likely” and 10 means “Extremely Likely.”

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Data Visualization Analytic Tools Feedback Software Research Software 89

UX Planet

DECEMBER 18, 2023

The Inside Design Blog and Newsletter The Inside Design Blog and Newsletter is built by Invision, the wireframing and design application. The Inside Design Blog and Newsletter Dribbble Dribbble is the world’s leading community for designers. Use code uxplanetshine2024 to claim this offer.

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Certifications Software Review Customer Experience UX 77

Userpilot

JULY 26, 2022

You can collect qualitative data through feedback surveys, NPS surveys , in-app surveys, heatmaps, session recordings, customer reviews, public roadmaps, and exit surveys. Popular quantitative research methodologies include rating systems (e.g. Get valuable insights from customer reviews and brand mentions.

Feedback Software 88

Feedback Software User Testing Research Software Customer Feedback 88

Userpilot

OCTOBER 11, 2022

Customer dissatisfaction arises due to a shortcoming of your business concerning your product or customer service. Dissatisfaction due to the product value offered and the price asked for it. If your business is in the SaaS space, you know how important it is to have a user-friendly interface.

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Customer Feedback Feedback Software Customer Experience User Testing 86

Userpilot

JANUARY 8, 2024

This article shows you how. As you read on, you will learn: The power of search engines, content marketing, and existing user testimonials and how to leverage them to win new users. For instance, use educational blog posts for awareness, case studies for consideration, and product demos for decision-making.

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Analytic Tools Research Software Feedback Software Customer Experience 95