Userpilot

SEPTEMBER 29, 2022

What exactly is product value? What can product managers do to measure and increase it? Product value is how well your app helps customers achieve their goals compared to competitors. It highlights the benefits of the product and its advantages for the prospective customer. What is product value? Book the demo !

User Testing 98

User Testing Product Research Feedback Software Analytic Tools 98

Userpilot

AUGUST 10, 2022

Are you wondering about the difference between the Minimum Viable Product vs Minimum Marketable Product? Would you like to know what role each of them plays in the product management process and how to build them? MVP reduces the time to market and allows a quicker release of the product. Ready to dive in?

Product Research 80

Product Research User Testing Feedback Software Research Software 80

Userpilot

JUNE 20, 2023

Why is product idea validation important? As a product manager, how can you effectively validate ideas and build a successful product that delights users? TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need.

User Testing 91

User Testing Product Research Feedback Software Customer Feedback 91

Userpilot

OCTOBER 30, 2022

Delight customers. It ensures new customers stay with your product and remain loyal over a long period of time. You had 1500 paying customers in January; six months later, 900 of those users continue to actively use your product. But with gamification , the process will be fun and will enhance product adoption.

Feedback Software 93

Feedback Software Data Visualization Customer Communications Customer Experience 93

Userpilot

JANUARY 14, 2023

What is product success? What can product managers do to improve their chances of building successful products? How can they measure that their product is on a path to success? Successful SaaS products satisfy user needs and realize organizational business goals. What is product success in SaaS?

Feedback Software 96

Feedback Software Research Software Product Research User Testing 96

Userpilot

OCTOBER 25, 2022

If you’re wondering what strategic product management is, you’ve come to the right place! In the article, we’re looking at the responsibilities of strategic product managers and how they can use data effectively to shape product strategy and deliver delightful experiences to users!

Product Research 94

Product Research User Testing Customer Feedback Research Software 94

The Product Coalition

FEBRUARY 4, 2020

Prioritization and how to do it right remains one of the biggest questions for Product Managers. In our weekly AMA sessions , top Product Managers across the board are asked for how they approach prioritizing features, and how to communicate priorities for stakeholders. To do this, think about the goal you’re trying to reach.

Customer Experience 78

Customer Experience Product Management Product Manager Technical Review 78

Userpilot

NOVEMBER 19, 2022

What is product service management? How is it different from product management ? Product service management is a marketing function whose objective is to keep track of customer and market need fluctuations and inform product development. They also help develop only the products that satisfy real user problems.

Data Visualization 98

Data Visualization User Testing Research Software Feedback Software 98

Userpilot

JUNE 5, 2023

It helps companies identify areas of strength/weakness in their marketing approach and accelerate product growth. TL;DR The SaaS conversion funnel is a visual representation of your ideal customer journey from awareness to product adoption and revenue expansion. Demos: How many visitors requested product demos over a given period?

Analytic Tools 79

Analytic Tools Onboarding KPIs Data Visualization Customer Experience 79

Mixpanel

JANUARY 21, 2020

Hi, I’m Mike and I’m a product manager. The product I manage? Product managers. As Director of Product Management at Mixpanel, an important part of my role is hiring and developing a world-class team of product managers and ensuring that we’re empowering those people to be the best product managers they can be.

Weak Development Team 87

Weak Development Team Customer Experience Reporting Tools Feedback Software 87

Userpilot

MAY 17, 2023

To add better features to your product? In the NPS survey below, for example, it’s better to keep each text at its minimum while providing important information. Plus, the emoji answers make it easier for potential respondents to communicate their sentiments about your product. Delighted email survey introduction.

Feedback Software 88

Feedback Software Analytic Tools Product Research User Testing 88

Userpilot

MAY 19, 2022

Have you ever wondered what makes a successful product and how a product manager can build one? If yes, you’re in the right place as we’re just about to explore the 12 must-have characteristics of successful digital products. To be successful, your SaaS product needs to provide the right mix of features.

Feedback Software 98

Feedback Software Research Software User Testing Product Research 98

ProductPlan

DECEMBER 9, 2022

With so many social media posts, blogs, videos, ebooks, and podcasts, it’s hard to keep up. To help you get over your FOMO on any amazing content from your friends at ProductPlan, we’ve pulled together the most-viewed articles, blogs, and glossary entries this past year. 10 Great Questions Product Managers Should Ask Customers.

User Testing 52

User Testing Customer Experience Certifications Product Research 52

Userpilot

SEPTEMBER 15, 2022

Customer happiness dictates user loyalty based on how happy they are with your team or product. Implement a customer loyalty program to reward loyal users for advocating for your product. Remove friction with UI feedback using error messages or hotspots to set the right expectation from your product. Nicereply’s CSAT survey.

Feedback Software 80

Feedback Software Analytic Tools Customer Feedback User Testing 80

Userpilot

MAY 30, 2022

In this article, we’re going to dig into the theory behind user onboarding , break down the different elements of the process, and explore best practices and techniques you can apply to your own product. User onboarding describes the process of getting new users familiar with a product or service. Ready to dive in?

Feedback Software 96

Feedback Software Research Software User Testing Customer Experience 96

The Product Coalition

JUNE 17, 2020

The Importance of Data-Driven Product Managers If you don’t have a background in data science, managing data as a product manager can seem like a daunting task. Here, we’ve laid out the main metrics used by great Product Managers to build even greater products. For a messaging app it might be sending one message.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Product Management Product Manager 98

Sachin Rekhi

JUNE 25, 2017

I'm often asked what's the best way for a new product manager to learn the fundamentals of the role or for an experienced product manager to continue to master their craft. I've organized this collection into several sections, starting with product management 101.

Product Research 167

Product Research User Testing Analytic Tools Product Management 167

Userpilot

MAY 23, 2023

We’ll cover how the customer experience is defined, where AI comes into the picture, how it can help engage your customers , and explore some specific tactics for leveraging artificial intelligence within your product. Next, proactively tackling areas of friction to drive down the churn rate. Book a demo to learn more.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Customer Experience 90

The Product Coalition

OCTOBER 2, 2018

Currently Product & Program Manager at Google, she will reflect on a Product Excellence Framework that can achieve this. Sara Zare is currently Product & Program Manager at Google. She was also Operations Research Associate for ZS Associates and Product Manager for UCLA (University of California, Los Angeles).

Data Visualization 60

Data Visualization Framework User Testing Analytic Tools 60

Userpilot

JULY 9, 2021

What are the best product management books to add to your 2021 reading list? We’ve put together a list for you with a few staples from every product manager’s bookshelf and some new releases too. Product-Led Onboarding by Ramli John and Wes Bush is a new book about how to implement user onboarding for the ultimate customer retention.

Books 98

Books Research Software Feedback Software Analytic Tools 98

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. The trouble is, candidates who possess the varied skill set needed for Product Management are elusive and highly sought-after. Do Some Soul-Searching.

Technical Advisors 67

Technical Advisors Product Management Product Manager Product Research 67

BrainStation Product Management

APRIL 8, 2019

The position of Product Manager has been one of the fastest-growing roles in tech in recent years, with a 30 percent growth in job openings year over year. The trouble is, candidates who possess the varied skill set needed for Product Management are elusive and highly sought-after. People can’t help it,” he said.

Technical Advisors 40

Technical Advisors Product Management Product Manager Product Research 40

Roadmunk

SEPTEMBER 21, 2017

Throughout my career as both a product manager and startup founder, there’s been one severely underrated skill I credit for much of my success—and that’s reading. I’m constantly consuming articles on product management, product culture, startups and entrepreneurship to bolster my career as a product person and leader.

Article 81

Article User Testing Product Research Technical Review 81

Userpilot

MARCH 8, 2022

What is an MLP product? The idea of minimum viable products started out with good intentions – but its main focus was (unfortunately) putting stuff out quickly and with little to no cost to the team, which then resulted in crappy products. Don’t sacrifice your delighters. Enter the MLP product.

Product Research 142

Product Research User Testing Customer Experience Feedback Software 142

The Product Coalition

JANUARY 26, 2024

In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the real world, product managers may have to start from scratch and quickly find something meaningful to work on. 25 mini-research ideas for inspiration 25 mini-research ideas for product managers 1.

User Testing 102

User Testing Product Research Research Software Data Visualization 102

Intercom, Inc.

MARCH 11, 2021

That doesn’t mean upgrading their plan or selling more products (not always, anyway); sometimes, it’s just a matter of really understanding their use case and pointing out how they can leverage a particular feature that’s already in their plan. We’re delighted to chat with you about your work at Later. Know your user.

B2C 118

B2C B2B Reporting Tools Feedback Software 118

Userpilot

FEBRUARY 17, 2023

What product discovery techniques can product managers use to build products that deliver value for their customers? TL;DR Product discovery comes before the product delivery process and its aim is to find and validate opportunities and solutions that will enhance product value and drive business goals.

Product Research 96

Product Research User Testing Data Visualization Analytic Tools 96

Userpilot

APRIL 23, 2023

Once they activate , they’re more likely to stay with your product and convert to paying customers. Function-oriented onboarding focuses on teaching users how to complete tasks, while benefits-oriented onboarding shows how the product can improve users’ lives. This reduces the risk of them dropping off. Not yours, anyway.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization User Testing 94

Userpilot

DECEMBER 31, 2022

As a savvy SaaS owner or product manager, you need to have a rock-solid understanding of exactly where your users are experiencing friction : dead click tracking can help. There are various situations where dead clicks might occur, which we’ll cover later in the blog. But what are dead clicks, exactly? Let’s get into it!

User Friction 95

User Friction Customer Feedback Customer Experience User Testing 95

Userpilot

SEPTEMBER 23, 2022

What is the product-market fit framework? How is product market fit different from product-customer fit? What should a product manager do to achieve and maintain the PMF? Achieving product-market fit is about building a product that meets a market need, while product-customer fit is about attracting the right customers.

User Testing 59

User Testing Product Research Feedback Software Framework 59

Userpilot

AUGUST 10, 2023

How can product teams leverage the product discovery process to create products that satisfy genuine user needs? This article explores every stage of the process and shares some of the best practices that will help product managers deliver delightful user experiences! What is the product discovery process?

Product Research 93

Product Research Analytic Tools Feedback Software Research Software 93

Userpilot

DECEMBER 13, 2022

Getting new users signed up and beginning to get value from your product is a challenge many product managers will face: onboarding UX best practices can help you tackle it effectively. In this article, we’ll break down exactly the tools , techniques, and tactics you can leverage in your product. Ready to get into it?

Onboarding KPIs 96

Onboarding KPIs Feedback Software UX Data Visualization 96

Userpilot

NOVEMBER 24, 2022

What is growth product management? How is it different from traditional product management ? How can growth PMs drive product-led growth for their organizations? Traditional product managers concentrate on building the product and its high-level long-term goals. Are you ready to jump? Let’s get to it.

Product Research 92

Product Research User Testing Onboarding KPIs Data Visualization 92

Userpilot

MARCH 15, 2023

TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. Interactive user guides improve user onboarding and drive product adoption by engaging users with interactive content relevant to them. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 15, 2023

TL;DR Interactive user guides are a set of different UI patterns that help customers get acquainted with the product and learn more about its use cases. Interactive user guides improve user onboarding and drive product adoption by engaging users with interactive content relevant to them. Let’s dive in! Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Userpilot

MARCH 24, 2023

TL;DR To educate customers on your product, an interactive user guide is ideal. The latter uses different UX patterns to effectively guide users on how your product works. Interactive user guides can take the shape of full product tours and interactive manuals. All product managers want to delight and engage their customers.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52

Userpilot

MARCH 22, 2023

TL;DR If you’re looking to educate your customer regarding your product, an interactive user guide is what you need. The latter uses multiple UX patterns to guide users on how to effectively use your product. There are two types of interactive user guides; full product tours and interactive manuals.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52